Miele W 5965 WPS User manual

Operating instructions
for Washing machine
W 5965 WPS
To avoid the risk of accidents
or damage to the machine,
it is essential to read these
instructions before it is installed
and used for the first time. M.-Nr. 09 490 530
en - AU, NZ

Caring for the environment..........................................6
Warning and Safety instructions .....................................7
Operating the washing machine.....................................14
Control panel .....................................................14
Display ..........................................................15
Optional programme packages.......................................16
Before using for the first time.......................................17
Preparing the appliance for use ......................................17
Calibrating the load sensor to zero ..................................19
Washing environmentally and economically ..........................20
How to wash correctly.............................................21
Brief instructions ..................................................21
Extras ..........................................................28
Steam smoothing ..................................................28
Stains 4........................................................28
Short............................................................28
Extra quiet .......................................................28
Further extras 4..................................................29
Water plus.....................................................29
Extra rinse .....................................................29
Pre-wash ......................................................29
Soak .........................................................29
Rinse hold .....................................................29
Selectable Extras ..................................................30
Spinning ........................................................31
Final spin speed ..................................................31
Rinse and interim spin ...........................................31
To omit the final spin (Rinse hold) ..................................31
To omit rinse and interim spin and the final spin (No spin) ...............31
Contents
2

Delay start.......................................................32
Programme overview..............................................33
Programme sequence .............................................38
Garment care label symbols ........................................40
Changing the programme sequence .................................41
Cancelling a programme ............................................41
Interrupting a programme ...........................................41
Change .........................................................41
Adding or removing laundry after a programme has started ................42
Safety lock .......................................................42
Detergent .......................................................43
The correct detergent ..............................................43
Detergent dispensing balls........................................45
Water softeners.................................................45
Washing with several components ..................................45
Fabric conditioners and liquid starch ..................................46
Automatic dispensing of fabric conditioner or liquid starch to
laundry at the end of a programme .................................46
Adding fabric conditioner or starch separately ........................46
Colour run and dye removers/dyes ....................................46
Cleaning and care ................................................47
Cleaning the drum (Hygiene Info) .....................................47
Cleaning the external casing and fascia panel ...........................47
Cleaning the detergent dispenser drawer...............................47
Cleaning the filter in the water inlet ....................................49
Contents
3

Problem solving guide ............................................50
What to do if......................................................50
The programme does not start .......................................50
One of the following fault messages appears in the display.................51
The following fault message appears in the display at the end of a programme . 52
Problems with the load size indicator or calibrating to zero .................53
General problems .................................................54
The drum door does not open when you press the Door button..............56
Opening the drum door in the event of a blocked drain outlet and/or power failure
................................................................57
After sales service ................................................59
Future updates (PC) .............................................59
Appliance warranty..............................................59
Optional accessories ............................................59
Installation and connection ........................................60
Front view........................................................60
Rear view ........................................................61
Installation surface.................................................62
Installing the washing machine ....................................62
Removing the transit bars ...........................................62
Re-fitting the transit bars ............................................64
Levelling the machine ..............................................65
Screwing out and adjusting the feet .................................65
Building under a continuous worktop / in a kitchen run ..................66
Washer and Dryer stack ..........................................66
The Miele Waterproof system ........................................67
Connection to the water supply .......................................68
Cold water connection ...........................................70
Hot water connection ............................................70
Connection to the drainage system....................................71
Electrical connection ...............................................72
Technical data ...................................................73
Contents
4

Consumption data ................................................74
Consumption data for the nominated energy labelling programme
according to AS/NZS 2040.1 & AS/NZS 2040.2 Standard ..................74
Notes for test institutes: ..........................................74
Settings menu ...................................................76
To open the Settings menu........................................76
Selecting settings ...............................................76
To close the Settings menu .......................................76
Language !......................................................76
Time ............................................................76
Gentle action .....................................................77
Longer pre-wash Cottons ...........................................77
Suds cooling .....................................................77
Lock code .......................................................78
Temperature unit ..................................................79
Buzzer ..........................................................79
Keypad tone .....................................................79
Brightness .......................................................79
Contrast .........................................................79
Standby display ...................................................80
Memory .........................................................80
Anti-crease.......................................................80
Water intake ......................................................81
Optional accessories..............................................82
CareCollection ....................................................82
Contents
5

Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and can normally be recycled.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation.
Rather than just throwing these
materials away, please ensure they are
offered for recycling.
Disposal of your old appliance
or machine
Electrical and electronic appliances /
machines often contain materials
which, if handled or disposed of
incorrectly, could be potentially
hazardous to human health and to the
environment. They are, however,
essential for the correct functioning of
your appliance or machine. Therefore,
please do not dispose of your old
machine or appliance with your
household waste.
Please dispose of it at your local
community waste collection / recycling
centre and ensure that it presents no
danger to children while being stored
for disposal.
It should be unplugged or disconnected
from the mains electricity supply by a
competent person.
The plug must be rendered useless
and the cable cut off directly behind the
appliance to prevent misuse.
Caring for the environment
6

This washing machine conforms to current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.
To avoid the risk of accidents and damage to the washing
machine, please read these instructions carefully before using it
for the first time. They contain important information on its
installation, safety, use and maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future owner.
Correct application
~This washing machine is designed for domestic use and for use
in similar environments by guests in hotel or motel rooms, bed &
breakfasts and other typical living quarters. This does not include
common/shared facilities or commercial facilities within hotels,
motels or bed & breakfasts. It must only be used to wash garments
which have been declared suitable for washing by the manufacturer
indicated on the garment care label.
Any other use may be dangerous. The manufacturer cannot be held
liable for damage resulting from incorrect or improper use or
operation.
~The washing machine is not suitable for outdoor use.
~This washing machine is not intended for use by persons
(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning its use by a person
responsible for their safety.
~This washing machine must not be installed and operated in
mobile installations (e.g. on a ship).
Warning and Safety instructions
7

Safety with children
~Keep children away from the washing machine at all times. It is
not a toy! To avoid the risk of injury, do not allow children to play on
or near it or to play with its controls. Supervise children whilst you
are using it.
~Older children may only use the washing machine if its operation
has been clearly explained to them and they are able to use it
safely, recognising the dangers of misuse.
~For machines with a 'porthole' door, remember that the porthole
glass will be hot when washing at very high temperatures.
Do not let children touch it.
Warning and Safety instructions
8

Technical safety
~Before setting up the washing machine, check it for any externally
visible damage.
Do not install or use a damaged washing machine.
~Before connecting the washing machine, ensure that the
connection data on the data plate (voltage and rated load) match
the mains electricity supply. If in any doubt, consult a qualified
electrician.
~The electrical safety of this washing machine can only be
guaranteed when continuity is complete between it and an effective
earthing system which complies with current local and national
safety regulations. It is most important that this basic safety
requirement is present and regularly tested and where there is any
doubt, the household wiring system should be inspected by a
qualified electrician. The manufacturer cannot be held liable for the
consequences of an inadequate earthing system (e.g. electric
shock).
~Do not connect the washing machine to the mains electricity
supply by an extension lead. Extension leads do not guarantee the
required safety of the appliance (e.g. danger of overheating).
~Faulty components must only be replaced by genuine Miele
original spare parts. Only when these parts are fitted can the safety
standards of the machine be guaranteed.
~Please refer to the information in "Installation and connection" and
"Technical data".
~The accesibility of the plug must be always ensured in order to
separate the washing machine from the mains.
Warning and Safety instructions
9

~Unauthorised repairs could result in unforeseen dangers for the
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele approved service technician.
Ensure current is not supplied to the machine until after
maintenance or repair work has been carried out.
~If the connection cable is faulty, it must only be replaced by a
Miele approved service technician to protect the user from danger.
~In the event of a fault or for cleaning purposes, the washing
machine is only completely isolated from the electricity supply when:
–it is switched off at the wall socket and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn, or the screw-out fuse is removed (in
countries where this is applicable).
~The Miele "Water protection system" protects from water damage
provided the following conditions have been met:
– the machine is correctly plumbed in and connected to the
electricity supply.
– if a fault has been identified, the machine must be examined by a
competent person before further use, and repaired if necessary.
~In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the machine warranty.
~Do not make any alterations to the washing machine unless
authorised to do so by Miele.
Warning and Safety instructions
10

Correct use
~The maximum load capacity is 7 kg (dry laundry). See the
"Programme chart" for the specific load capacities of individual
programmes.
~Do not install your washing machine in rooms where temperatures
below freezing may occur. Frozen hoses may burst or split. The
reliability of the electronic control unit may be impaired at
temperatures below freezing point.
~Before using the washing machine for the first time, check that
the transit bars at the rear of the machine have been removed (see
section on "Installation"). During spinning, a transit bar which is still
in place may result in damage to both the machine and adjacent
furniture or appliances.
~Turn off the tap if the machine is to be left for any length of time
(e.g. holiday), especially if there is no floor drain (gully) in the imme-
diate vicinity.
~Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
~Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
~Be careful when opening the drum door after using the steam
function. There is the danger of burning due to escaping steam and
the high temperatures on the surface of the drum and door glass.
Step back and wait until the steam has dissipated.
Warning and Safety instructions
11

~If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
the machine, only use Miele Descaler for washing machines and
strictly observe the instructions on the packaging. If in doubt,
contact Miele or your Miele Chartered Agent.
~Fabrics that have been treated with solvent-based cleaning
agents must be rinsed out in water before washing in the washing
machine.
~Never use solvent-based cleaning agents, e.g. those containing
benzene, in this machine, as this may result in damage to
component parts and create toxic fumes. Such agents also pose a
fire and explosion hazard.
~Never use solvent-based cleaning agents, e.g. those containing
benzene, to clean the outside surfaces of this machine. They can
cause damage to plastic surfaces.
~Dyes need to be suitable for use in your washing machine and
can only be used in domestic quantities. Follow the manufacturer's
instructions carefully.
~Sulphur compounds in dye removers can cause corrosion. Dye
removers must not be used in the washing machine.
If detergent comes into contact with eyes, rinse out immediately
with lukewarm water. If swallowed, see a doctor immediately.
Persons with skin wounds or sensitive skin should avoid contact
with washing detergent.
Warning and Safety instructions
12

Accessories
~Only use genuine Miele spare parts and accessories with this
appliance.
If non-Miele parts are used, warranty, performance and product
liability claims may be invalidated.
~Miele tumble dryers can be stacked with Miele washing
machines. To enable this, a stacking kit can be purchased from
Miele as an optional accessory. Please ensure that you order the
correct stacking kit to match the washing machine and tumble dryer
combination.
Miele cannot be held liable for damage caused by non-
compliance with these Warning and Safety instructions.
Warning and Safety instructions
13

Control panel
aStart/Stop button
For starting the programme selected
and cancelling a programme once it
has started.
bDisplay with X,OK,Ybuttons.
See the next pages for more
information.
c+button
For selecting Delay start.
dPC / Optical interface
This is used by service technicians
to run diagnostic checks on your
machine and can also be used to
update programming data in the
future.
eLoad/Detergent button
For calling up the load size or the
recommended amount of detergent,
and for calibrating the load size
sensor to zero.
fExtra option buttons with indicator
lights
Various Extras can be added to the
washing programmes.
gProgramme selector
For selecting a programme. The
programme selector can be turned
clockwise or anti-clockwise.
hKbutton
For switching the washing machine
on and off.
To save energy, the washing
machine will switch off automatically
15 minutes after programme end/Anti
crease or if no other function is
selected after switching on.
iDoor button
Opens the machine door.
Operating the washing machine
14

Display
Operate the display with the X,OK,
and Ybuttons.
– The Xbutton
will move the text down or reduce the
value.
– The Ybutton
will move the text up or increase the
value.
– The OK button
confirms the new value.
Examples
Changing the value
Cottons
sN N N N E E E EM 1600 rpm
Duration: 1:59 h
Lower the temperature with the X
button and increase the temperature
with the Ybutton.
Multiple selections
A tick 9will indicate which value was
selected.
Further extras
9Water plus ;
8Extra rinse ,
Push the Xor Ybutton to move the text
in the display upwards or downwards.
Confirm the selected value with OK.
Then select the next value.
Single selection
A value is always selected. This value is
always marked with a tick (. All other
values are automatically deselected.
Gentle action
Off (;
On ,
Press the Xor Ybutton to move the
text in the display upwards or
downwards. Confirm the selected value
with OK.
Leaving the sub-menu
Select Back #or wait for 15 seconds.
The display will switch automatically
back.
Operating the washing machine
15

The following can be set via the
display:
–Wash temperature
–Final spin speed
–Soak time
–Delay start
–Cancellation of a programme
–Safety lock
The programmable function Further
programmes/Settings 4is used to
select the following programmes:
– Steam care
– Sportswear
– Trainers
– Outerwear
– Proofing
– Soft toys
– First wash
–Silks /
–Pillows
–Curtains
–Separate rinse
–Starch
Optional programme packages
You can can retrospectively purchase
one or more programme packages.
These will be uploaded into the
electronics of your washing machine.
You can purchase the following
programme packages:
–Baby
–Eco
–Home XL
–Hygiene & Kids
– Medic
– You can then select these extra
programmes via the programmable
function Further programmes/
Settings 4.
Operating the washing machine
16

Preparing the appliance for
use
Before using the washing machine
for the first time, ensure that it is
correctly installed and connected.
See "Installation and connection".
This washing machine has
completed a comprehensive
functional test. A small quantity of
water remains in the drum as a result.
The initial operation consists of six
steps. The washing machine guides
you automatically through steps 1to 5.
1. Welcome screen
^Press the Kbutton.
The "Willkommen" screen will appear for
three seconds. The display will then
switch to the screen for setting the
language.
The welcome screen will appear in
the display every time the washing
machine is switched on until a
programme lasting longer than
1 hour has been completed.
2. Setting the language
You will be asked to select the
language you require for the display. It
is possible to change the language at
any time via the programmable
functions Further programmes/Settings
4in the Settings menu.
Sprache
deutsch ;
english ,
^Push the Xand Ybutton to select the
language you want. Confirm with OK.
3. Setting the time of day
The display for setting the time will
appear.
Time
12:00
^Push the Xor Ybutton to select the
hours.
^Confirm with OK. Proceed to set the
minutes in the same way.
Before using for the first time
17

4. Reminder to remove transit bars
To avoid the risk of damage, the
transit bars must be removed before
the machine is used for the first time.
See "Installation and connection" for
instructions on how to do this.
^After removing the transit bars (if this
has not already been done by your
fitter), press the OK button.
5. Carrying out the initial set up
according to the operating
instructions
The inital set up is complete when a
programme without laundry has been
run.
^Confirm the prompt with OK.
Your machine is now ready for the first
programme to be run.
15:00
Select programme
6. Running your first programme
The washing machine has a load
sensor which provides assistance with
loading and instructions on adding
detergent. In order for the load sensor
to operate properly, the Cottons 60°C
programme without laundry or
detergent needs to be run.
^Turn on the tap.
^Turn the programme selector to the
Cottons programme.
Cottons
r1600 rpm
Duration: 1:34 h
^Press the Start/Stop button.
^At the end of the programme switch
the machine off.
The machine is now ready for use.
Before using for the first time
18

Before you can use the washing
machine, the load sensor has to be
calibrated to zero as you would with
bathroom scales.
^Switch on the washing machine.
^Open the drum door.
^Turn the programme selector to the
Cottons programme.
^Press and hold the Load/Detergent
button pressed in until the following
message appears in the display:
:Zero setting OK
^Switch off the washing machine.
Calibrating the load sensor to zero
19

Energy and water consumption
–Water consumption and energy
usage are determined by the size of
the load. To make the most out of
your machine, load the maximum dry
load for the programme you are
using.
–When smaller amounts of laundry are
washed, the automatic load
recognition system will reduce the
amount of water, time and energy
used. This may mean that the time
left shown in the display is adjusted
during the course of the wash
programme.
– Use the Express 20 programme for
small loads.
– Modern detergents enable washing
at reduced temperatures (e.g. 20°C).
Use appropriate temperature
settings for saving energy.
– To maintain hygienic conditions in
the washing machine, it is
recommended that you occasionally
run a wash with a temperature of at
least 60°C. The Hygiene Info
message in the display reminds you
to do this.
–Using the Cottons Eco 40°C
programme is recommended for a
normally soiled load and is the
programme used in energy/water
consumption tests in accordance
with AS/NZS 2040 (refer to
Consumption data).
–Hot and cold water connection is
standard in this machine. Hot water
connection offers the following
advantages:
– decreased running time
– increased energy savings with
greenhouse-friendly hot water
such as solar-heated systems
Detergent consumption
–Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
–Adjust the dosage to the degree of
soiling of the laundry.
– Reduce the amount of detergent for
smaller loads. Use the Load/
Detergent button.
Choosing the correct Extra (Short,
Soak, Pre-wash)
Select:
– A wash programme together with the
Short Extra option for light to normal
soiling where there are no obvious
marks.
–A wash programme without any
Extras for normal to heavy soiling
with visible staining.
–A wash programme together with the
Soak Extra option for heavily soiled
laundry.
–The Pre-wash Extra option for
laundry with large amounts of dirt
(e.g. dust, sand).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Washing environmentally and economically
20