Miele WWI 860 WPS User manual

Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is
essential to read these instructions before it is installed and used for
the first time.
en-AE, SA M.-Nr. 11 657 780

Contents
2
Caring for the environment .............................................................................. 6
Warning and Safety instructions ..................................................................... 7
Operating the washing machine ...................................................................... 14
Control panel....................................................................................................... 14
Display................................................................................................................. 16
Examples on how to operate the machine.......................................................... 16
Before using for the first time .......................................................................... 17
Miele@home ........................................................................................................ 18
1. Set the language ............................................................................................. 19
2. Setting up Miele@home .................................................................................. 19
3. Remove the transit bars .................................................................................. 20
4. Commissioning TwinDos ................................................................................. 20
5. Starting the calibration programme................................................................. 23
Washing environmentally and economically .................................................. 24
Hygiene in the washing machine......................................................................... 24
 Feedback ....................................................................................................... 25
1. Prepare the laundry....................................................................................... 26
2. Select a programme...................................................................................... 27
3. Load the washing machine........................................................................... 29
4. Select programme settings .......................................................................... 30
Selecting a temperature/spin speed ................................................................... 30
Selecting an extra option..................................................................................... 30
 Level of soiling................................................................................................ 30
 Delay start/SmartStart ................................................................................... 31
5. Add detergent ................................................................................................ 33
Detergent dispenser drawer ................................................................................ 35
CapDosing........................................................................................................... 37
6.Starting the programme ............................................................................... 39
Adding laundry during a programme sequence.................................................. 39
7.End of programme ........................................................................................ 40
Spinning.............................................................................................................. 41

Contents
3
Programme chart .............................................................................................. 43
Garment care label symbols............................................................................. 50
Extra options...................................................................................................... 51
SingleWash.......................................................................................................... 51
Water+ ................................................................................................................. 51
Extra options can be selected using the Extrassensor control .......................... 52
Quick .............................................................................................................. 52
Stains.............................................................................................................. 52
Pre-wash ........................................................................................................ 52
Soak ............................................................................................................... 52
Intensive ......................................................................................................... 52
Extra quiet ...................................................................................................... 53
Extra gentle .................................................................................................... 53
AllergoWash ................................................................................................... 53
Wash programme chart - Extras...................................................................... 54
Programme sequence....................................................................................... 56
Changing the programme sequence .............................................................. 59
Changing a programme (safety lock) .................................................................. 59
Interrupting a programme.................................................................................... 59
Cancelling a programme ..................................................................................... 59
Detergent ........................................................................................................... 60
The correct detergent.......................................................................................... 60
Water softeners ................................................................................................... 60
Dispensing aids ................................................................................................... 60
Fabric conditioner and liquid starch.................................................................... 60
Recommended Miele detergents ........................................................................ 62
Recommended detergents in accordance with Directive (EU) Nr. 1015/2010.... 63
Cleaning and care ............................................................................................. 64
Cleaning the external casing and the control panel ............................................ 64
Cleaning the detergent dispenser drawer ........................................................... 64
TwinDos maintenance ......................................................................................... 66
Hygiene info(Cleaning the drum) ......................................................................... 67
Cleaning the water inlet filter............................................................................... 67

Contents
4
Problem solving guide ...................................................................................... 68
The programme does not start............................................................................ 68
Fault message after a programme has been interrupted. ................................... 69
Fault message at the end of a programme ......................................................... 70
Messages or faults with the TwinDos system ..................................................... 72
General problems with the washing machine ..................................................... 74
An unsatisfactory wash result ............................................................................. 76
The door will not open......................................................................................... 77
Opening the door in the event of a blocked drain outlet and/or power cut ........ 78
Service................................................................................................................ 80
Contact in case of malfunction ........................................................................... 80
Optional accessories........................................................................................... 80
Guarantee............................................................................................................ 80
Installation.......................................................................................................... 81
Front view ............................................................................................................ 81
Rear view............................................................................................................. 82
Installation surface .............................................................................................. 83
Transporting the washing machine to its installation site.................................... 83
Removing the transit bars ................................................................................... 84
Fitting the transit bars ......................................................................................... 86
Levelling the machine.......................................................................................... 87
Screwing out and adjusting the feet............................................................... 87
Installing under a continuous worktop ........................................................... 88
Washer-dryer stack ........................................................................................ 88
The water protection system............................................................................... 89
Connection to the water supply .......................................................................... 91
Water drainage .................................................................................................... 93
Electrical connection U.K. ................................................................................... 94
Technical data.................................................................................................... 95
Consumption data............................................................................................. 96

Contents
5
Settings .............................................................................................................. 97
Accessing the Settings menu.............................................................................. 97
Selecting settings................................................................................................ 97
Changing a setting .............................................................................................. 97
Closing the settings menu................................................................................... 97
Language.......................................................................................................... 98
TwinDos............................................................................................................... 98
Degree of soiling.................................................................................................. 99
Buzzer volume..................................................................................................... 99
Keypad tone ........................................................................................................ 99
Welcome tone ..................................................................................................... 99
Consumption....................................................................................................... 99
Code.................................................................................................................... 100
Units .................................................................................................................... 100
Brightness ........................................................................................................... 100
Disp. switch-off stat. ........................................................................................... 101
Programme info................................................................................................... 101
Memory ............................................................................................................... 101
Long p-wash Cotton ........................................................................................... 101
Soak duration ...................................................................................................... 102
Gentle action ....................................................................................................... 102
Temp. reduction................................................................................................... 102
Water plus ........................................................................................................... 102
Water plus level ................................................................................................... 102
Maximum rinse level............................................................................................ 103
Suds cooling........................................................................................................ 103
Low water pressure ............................................................................................. 103
Anti-crease .......................................................................................................... 103
Miele@home ........................................................................................................ 104
Remote control.................................................................................................... 105
SmartGrid ............................................................................................................ 105
RemoteUpdate .................................................................................................... 106
Detergents and care products ......................................................................... 107
Detergent............................................................................................................. 107
Specialist detergents.................................................................................... 108
Fabric care.................................................................................................... 109
Additives....................................................................................................... 109
Machine care....................................................................................................... 109

Caring for the environment
6
Disposal of the packing
material
The packaging is designed to protect
the appliance from damage during
transportation. The packaging materials
used are selected from materials which
are environmentally friendly for disposal
and should be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites.
Disposal of your old appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain materials which, if handled
or disposed of incorrectly, could be
potentially hazardous to human health
and to the environment. They are,
however, essential for the correct
functioning of your appliance. Please
do not therefore dispose of it with your
household waste.
Please dispose of it at your local
community waste collection / recycling
centre or contact your Miele dealer for
advice.
Ensure that it presents no danger to
children while being stored for disposal.

Warning and Safety instructions
7
This washing machine complies with current safety
requirements. Inappropriate use can, however, lead to personal
injury and damage to property.
To avoid the risk of accidents and damage to the machine, please
read these instructions carefully before using it for the first time.
They contain important information on its safety, use and
maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future user.
Correct application
 This washing machine is intended for use in domestic households
and similar working and residential environments.
 The washing machine is not intended for outdoor use.
 It must be used only as a domestic appliance to wash items which
are specified by the manufacturer as being washable on the wash
care label. Miele cannot be held liable for damage resulting from
incorrect or improper use or operation.

Warning and Safety instructions
8
 The washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, if they are supervised whilst using it or have been shown
how to use it safely and recognise and understand the
consequences of incorrect operation.
Safety with children
 Children under 8 years of age must be kept away from the
washing machine unless they are constantly supervised.
 Children 8 years and older may only use the washing machine
unsupervised if they have been shown how to use it safely and
recognise and understand the consequences of incorrect operation.
 Children must not be allowed to clean or maintain the washing
machine unsupervised.
 Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
 Please observe the instructions in “Installation” and “Technical
data”.
 Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
 Before connecting the washing machine, ensure that the
connection data on the data plate (fuse rating, voltage and
frequency) match the mains electricity supply. If in any doubt,
consult a qualified electrician.

Warning and Safety instructions
9
 Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.
 The electrical safety of this washing machine can only be
guaranteed when correctly earthed.
It is essential that this standard safety requirement is met. If in any
doubt, please have the wiring system of the building tested by a
qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
 Do not connect the washing machine to the mains electricity
supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
 Faulty components must only be replaced by genuine Miele
original spare parts. Only when these parts are fitted can Miele
guarantee the safety standards of the machine.
 The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
 Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
should only be undertaken by a Miele authorised technician,
otherwise any subsequent damage will not be covered by the
warranty.
 While the washing machine is under warranty, repairs should only
be undertaken by a Miele authorised service technician. Otherwise
the warranty will be invalidated.

Warning and Safety instructions
10
 If the electrical connection cable is faulty it must only be replaced
by a Miele authorised technician to protect the user from danger.
 The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
 The Miele “Water protection system” protects from water damage
provided the following conditions are met:
- the machine is correctly plumbed in and connected to the
electricity supply.
- if a fault or damage has been identified, the machine must be
examined by a competent person before further use, and repaired
if necessary.
 The water flow pressure must be at least 100kPa and should not
exceed 1000kPa.
 In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the warranty.
 The machine must not be used in a non-stationary location (e.g.
on a ship).
 Do not make any alterations to the machine, unless authorised to
do so by Miele.

Warning and Safety instructions
11
Correct use
 Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the
electronic control unit may be impaired at temperatures below
freezing point.
 Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see “Installation
- Removing the transit bars”). During spinning, a transit bar which is
still in place may result in damage to both the machine and adjacent
furniture or appliances.
 Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
 Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
 Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.

Warning and Safety instructions
12
 Take care when opening the drum door after using the steam
function. Danger of burning due to escaping steam and the high
temperature of the surface of the drum as well as the porthole glass.
Stand back away from the machine and wait until the steam has
dissipated.
 The maximum load for this washing machine is 9,0 kg (dry
weight). See the “Programme chart” for the maximum recommended
loads for individual programmes.
 If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaling agent which is available to
order from your Miele dealer. Strictly observe the instructions on the
packaging.
 Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the surfaces of the machine. They can cause
damage to plastic surfaces.
 Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.

Warning and Safety instructions
13
 Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
 If detergent comes into contact with the eyes, rinse them
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label for
reference. Those with skin problems or sensitive skin should avoid
their skin coming into contact with detergent.
Accessories and spare parts
 Only use original Miele accessories. If other parts are used,
warranty, performance and product liability claims will be invalidated.
 A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
 If installing the machine on a Miele plinth, (available as an optional
accessory, depending on country), please make sure you order the
correct one for this washing machine.
 Miele will guarantee to supply functional spare parts for 15years
following the discontinuation of your washing machine.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.

Operating the washing machine
14
Control panel
aControl field
The control field consists of a
display and various sensor controls.
The individual sensors are explained
in the following sections.
bDisplay
The following values are shown on
the display and/or selected from it:
1. The temperature, spin speed, and
time left for the selected wash
programme.
2. The individual values for selected
extras and settings.
c sensors
Values shown in the display can be
changed with the  sensors. The
 sensor increases the value or
moves up the list; the  sensor
decreases the value or moves down
the list.
dOKsensor control
The OKsensor control is used for
confirming selected values.
eTwinDos sensor control with the
additional Whites and Colours
sensor controls
The TwinDos sensor control is used
for deactivating and activating
automatic detergent dispensing.
Depending on the colour mix of your
load, you can control the detergent
combination by selecting the Whites
or Colours sensor control.
Further information can be found in
“TwinDos”.
fOptical interface
This is used by your Miele dealer as
a transmission point.

Operating the washing machine
15
gSensors for extra options
You can supplement wash
programmes with extra options.
If a wash programme has been
selected, the sensor controls for the
possible Extras light up dimly.
hsensor control
You can view information about the
energy and water consumption of
your washing machine with the 
sensor.
See “Washing environmentally and
economically, Feedback” for more
information.
The following information will appear
in the display:
– An estimate of the energy and
water consumption before the
programme begins.
– The actual energy and water
consumption and the cost during
the programme or at the end of
the programme.
isensor
The  sensor starts the delay start
function. With Delay start you can
delay the start of the programme.
The start of the programme can be
delayed from 15minutes up to a
maximum of 24 hours. This allows
you to make use of night-time
economy electricity rates, for
example.
Please see “Delay start” for more
information.
jsensor
You can specify the level of soiling of
the load in three settings. This
sensor is only active with the
TwinDos option activated.
kStart/Add laundrysensor control
The programme can be started
as soon as the sensor control
is flashing on and off. Touching
theStart/Add laundry sensor
control starts the selected
programme. The sensor control
lights up constantly.
Once the programme has been
started, theStart/Add laundry
sensor control allows you to
add laundry.
lsensor
This sensor is used for activating
Cap dispensing.
mProgramme selector
for selecting programmes and for
switching off the appliance. The
washing machine is switched on
when you select a programme, and
switched off by turning the
programme selector to the 
position.

Operating the washing machine
16
Display
The standard display shows the
following from left to right:
2:24 OK




40° 1600
- The selected wash temperature
- The selected spin speed
- Programme duration
Examples on how to operate
the machine
Scrolling through a list
The scroll bar in the display indicates
that a list of choices is available.
Language  OK




Scroll down the list with the sensor
control. Scroll up the list with the
sensor control. The OKsensor
control is used to activate the option
shown in the display.
Identifying the selected option
Cap  OK





An activated option in a list will have a
tick next to it.
Setting numerical values
Start in OK




h:0000
The numerical value is highlighted in
white. Touching the sensor control
decreases the value. Touching the
sensor control increases the value.
The OKsensor control is used to
activate the value shown in the display.
Exiting a sub-menu
Select Back  to exit a sub-menu.

Before using for the first time
17
Damage resulting from incorrect
installation and connection.
Installing and connecting the
washing machine incorrectly will
cause serious property damage.
See “Installation”.
Protective foil and stickers
removal
Remove:
- The protective foil from the door
- Any stickers from the front and the lid
Please do not remove any labels
(e.g. the data plate) which are visible
when you open the door.
This washing machine has undergone
a complete functional test at the
factory and there will be some residual
water in the drum from this process.
Remove the detergent
cartridges and the drain hose
elbow from the drum
Two detergent cartridges for automatic
detergent dispensing and an elbow
piece for the drain hose are stored in
the drum.
Pull open the door.
Take the two cartridges and the
elbow piece out of the drum.
Shut the door with a gentle swing.

Before using for the first time
18
Miele@home
Your washing machine is equipped
with an integrated WiFi module.
In order to use it you need:
- a WiFi network
- the Miele@mobile App
- a Miele user account. The user
account can be created via the
Miele@mobile App.
The Miele@mobile App will guide you
as you connect your washing machine
to your home WiFi network.
Once your washing machine is
connected to your WiFi network you
can use the App, for example, to carry
the following activities:
- Operate your washing machine
remotely
- Access information about the
operating status of your washing
machine
- Access information about a
programme sequence on your
washing machine
Connecting your washing machine to
your WiFi network will increase energy
consumption, even when the washing
machine is switched off.
Before installing the washing
machine in its final location, ensure
the signal strength is sufficient for
your WiFi network.
Availability of the WiFi connection
The WiFi connection shares a frequency
range with other appliances (including
microwave ovens and remote control
toys). This can give rise to sporadic or
even complete connection failures.
Therefore, the availability of featured
functions cannot be guaranteed.
Miele@home availability
The ability to use the Miele@mobile app
depends on the availability of the
Miele@home service in your country.
The Miele@home service is not
available in every country.
For information about availability,
please visit www.miele.com.
Miele@mobile App
The Miele@mobile App is available to
download free of charge from the Apple
App Store® or from the Google Play
Store™.

Before using for the first time
19
Switching on the washing
machine
Turn the programme selector to the
Cottons programme.
The welcome tone will sound and the
welcome screen will light up.
The display will guide you through the
5steps of the initial commissioning
process.
1. Set the language
You will be prompted to set the display
language. It is possible to change the
language at any time by setting the
programme selector to Further
programmesin the Settings sub-
menu.
  
english (GB) OK




Touch the sensor controls until
the language you want appears in the
display.
Confirm your choice of language by
touching the OKsensor control.
2. Setting up Miele@home
The following message appears in the
display:
Miele@home
Confirm with OK.
The following message appears in the
display:
Set up now
To set up Miele@home now: touch
the OK sensor control.
To postpone setup until later: touch
the sensor control until the
following appears in the display: Set
up later and pressOK to confirm.
The following selection options appear
in the display:
1. Connect via WPS
2. Connect via App
Select the required connection type.
You will then be guided by the display
and the Miele@mobile app.

Before using for the first time
20
3. Remove the transit bars
Damage resulting from failure to
remove the transit bars.
Failure to remove the transit bars can
result in damage to the washing
machine and to adjacent cabinetry or
appliances.
Remove the transit bars as described
in “Installation and connection”.
The following message appears in the
display:
 Remove transit bars
Confirm with the OKsensor control.
4. Commissioning TwinDos
The UltraPhase1 and UltraPhase2
values are preset in the standard
settings and only need to be confirmed.
The following message appears in the
display:
TwinDos
Confirm with the OKsensor control.
The following message appears in the
display:
Set now
To set up TwinDos now, touch the OK
sensor control.
To postpone setup until later: touch
the sensor control until the
following appears in the display: Set
later and pressOK to confirm.
Settings for compartment
The UltraPhase1 values are preset in
the standard settings.
Agent for  OK





Confirm with the OKsensor control.
Miele UltraPhase 1 OK





Confirm with the OKsensor control.
The following appears in the display:
Set the dosage. Observe water hardness
levels
Confirm with the OKsensor control.
The dispensing quantity for
UltraPhase1 is preset for (hardness
level II).
Per load OK




ml58
Confirm the preset value with the
OKsensor control. If you want to
change this value, use the
sensor controls and confirm with
the OK sensor control.
UltraPhase1
Hardness level I 46ml
Hardness level II 58ml
Hardness level III 70ml