Miele Touchtronic W 1119 User manual

Operating instructions
Washer
W 1119
To prevent accidents and
machine damage,
read these instructions
before installation or use.
UV
M.-Nr. 05 874 960

IMPORTANT SAFETY INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Guide to the washer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Before usin for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Usin the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1. Prepare and sort the laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. Load the laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3. Select a program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Program guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4. Select wash options (if needed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5. Select the temperature and spin speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
6. Add detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Deter ent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Water softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Fabric softener. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Starch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Fabric dye . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Usin the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
7. Select Delay Start (if needed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
8. Start the program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
9. Activate the program lock (if necessary). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
10. Remove the laundry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Cancelling a program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Interrupting a program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Making changes to the program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adding/removing laundry during a wash program . . . . . . . . . . . . . . . . . . . . . . . . 22
Lockin the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Electronic program lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Child Safety Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Washer care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cleaning the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cleaning the detergent drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cleaning the water inlet filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Clean the drain pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Quick Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Contents
2

Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
A wash program cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
The program was interrupted and a fault message appears. . . . . . . . . . . . . . . . . 28
General issues with the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Poor wash results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
The door will not open when the "Door" button is pressed. . . . . . . . . . . . . . . . . . . 31
Open the door during a power failure or when the drain is blocked. . . . . . . . . . . 32
Draining the wash water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Open the drum door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Technical Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
PC Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Warranty terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Help protect our environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Back view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Remove the shipping struts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installing the shipping struts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Level the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing the decor panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Shortening the door panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installation beneath a counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Washer stand with drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Washer/ Dryer Stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Plumbin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Water connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Drainage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Contents
3

,WARNING - To reduce the risk
of fire, electric shock or injury to
persons while using your appliance,
follow basic safety precautions,
including the following:
Read all instructions before using
the appliance.
GROUNDING INSTRUCTIONS
This appliance must be grounded.
In the event of malfunction or
breakdown, grounding will reduce the
risk of electric shock by providing a
path of least resistance for electric
current. This appliance is equipped
with a cord having an
equipment-grounding conductor and a
grounding plug. The plug must be
plugged into an appropriate outlet that
is properly installed and grounded in
accordance with all local codes and
ordinances.
WARNING - Improper connection
of the equipment-grounding
conductor can result in a risk of electric
shock. Check with a qualified
electrician or serviceman if you are in
doubt as to whether the appliance is
properly grounded.
Do not modify the plug provided
with the appliance - if it will not fit
the outlet, have a proper outlet installed
by a qualified electrician.
Do not wash articles that have
been previously cleaned in,
washed in, soaked in or spotted with
gasoline, dry-cleaning solvents or other
flammable or explosive substances.
These articles give off vapors that could
ignite or explode. Do not add these
items to the washload.
Under certain conditions, hydrogen
gas may be produced in a hot
water system that has not been used
for 2 weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system
has not been used for such a period,
turn on all hot water faucets and let the
water flow from each for several
minutes before using the washing
machine. This will release any built up
hydrogen gas. Do not smoke or use an
open flame during this time, as the gas
is flammable .
Do not allow children to play on or
in the appliance. Close supervision
is necessary when the appliance is
used near children.
Before the appliance is removed
from service or discarded, remove
the door.
Do not reach into the appliance if
the drum is moving.
Do not install or store this
appliance where it will be exposed
to the weather.
Do not tamper with
the controls.
Do not repair or replace any part of
the appliance or attempt any
servicing unless specifically
recommended in these operating
instructions.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
4

Control panel
aPro ram selection buttons e-
For selecting a program.
bWash options
Special features to enhance a wash
program.
cTemperature button
For selecting the desired wash
temperature.
dSpin speed button
For selecting the desired spin speed.
ePC Indicator
Allows a service technician to check
and update the wash programs.
fPro ram sequence display
Shows the currect cycle of the wash
program.
g"Buzzer" button
hFAULT-indicators
i"Delay Start" button
For delaying the start of a program.
j"Start/Stop" button T
Begins the wash program or
interrupts a program.
k"On/Off" button
Turns the machine on and off.
l"Door" button
Opens the drum door.
mDisplay (h min)
Shows the delayed start time and the
countdown to the end of the
program.
Guide to the washer
5

The appliance must be correctly
installed and connected before the
first use. Please see the "Installation
instructions".
For safety reasons, it is not possible to
run a spin cycle before the first use. A
program must be run without laundry
and without deter ent to flush out any
residual water from the factory testing
process, as well as to activate the spin
cycle. Using detergent can cause
sudsing and ball valve activation,
resulting in the future maximum use of
detergent.
^Turn on the water valve.
^Press the "On/Off" button.
^Select the "Extra White" program with
the program buttons.
^Press the "Start/Stop" button T.
Once the program ends, the washer
can be used for laundry.
Before usin for the first time
6

1. Prepare and sort the laundry
^Empty all pockets.
,Foreign objects left in pockets
(e.g. nails, coins, paper clips, etc.)
can cause damage to clothes and
the machine.
^Sort the laundry.
Only wash items in the machine that are
labeled machine washable by the
manufacturer. Most garments have a
fabric care label in the collar or side
seam. Sort the laundry by care label
and color.
^Pretreat stains.
Tough stains (e.g. blood, egg, coffee,
tea, etc.) or badly soiled areas (e.g.
collars and cuffs) should be penetrated
with a stain remover or a paste made
from powdered detergent and warm
water.
,Do not use chemical solvents in
the machine.
General tips
–Dark fabrics often bleed the first few
times they are washed. They should
be washed seperately several times
before being included in a mixed
load.
–Remove any lead weights or strips
from curtains before washing.
–Loose undergarment underwires
should be removed or sewn in place
before washing.
–Woolens and knitted garments
should be turned inside out.
– Close zippers, hooks and eyelets
before washing.
– Comforter covers and pillowcases
should be fastened in order to
prevent small items from rolling
inside of them.
Do not machine wash items if it is not
recommended on the fabric care label.
Usin the washer
7

2. Load the laundry
^Turn on the washer using the "On/Off"
button.
^Open the drum door using the "Door"
button.
^Load the laundry into the drum. For
best results, wash mixed loads of
small and large items. This will
improve washing effectiveness and
help distribute the load evenly.
Note: Overloading the washer will
cause poor wash results and wrinkling.
^Close the drum door.
To prevent damage to the door seal
and clothing, make sure that there
are no clothes caught between the
drum door and the seal.
3. Select a pro ram
^Press the "PROGRAMS" button eor
-until the desired program indicator
lights.
Usin the washer
8

Pro ram uide
Temperatures Fabric
care
symbol
Spin
speed
Laundry
Normal Options: Extended, Heavy Soil, Soak, Sensitive
Hot 8Max For a rapid wash of colorfast items and
mixed loads made from cottons and
linen, e.g. jeans, t-shirts, underwear,
socks.
Very Warm EC High
Warm 7B
Cold 6A
No Heat e
Wrinkle-free Options: Extended, Heavy Soil, Soak, Sensitive
Hot 8Med For cotton blends, polyester blends
and synthetics (e.g. acrylic, nylon,
ramie). Fabric softener can be
dispensed in the final rinse of these
programs to reduce static cling.
Very Warm EC
Warm 7B
Cold 6A
No Heat e
Sanitize Options: Extended, Heavy Soil, Soak, Sensitive
Sanitize 9Max For white items with special hygienic
demands, e.g. baby clothing,
underwear, towels.
Very Hot öHigh
Extra White Options: Extended, Heavy Soil, Soak
Sanitize 9Max For white items without special
hygienic demands.
Very Hot öHigh
Hot 8
Delicates Options: Extended, Heavy Soil, Soak
Warm 7B Low For delicate machine washable
clothing, e.g. satin, hosiery, lingerie,
lace or crocheted (non-wool) items.
Cold 6A
No Heat e
Usin the washer
9

Temperatures Fabric
care
symbol
Spin
speed
Laundry
Woolens /Options: Sensitive
Warm 7B High For hand washable and machine
washable wool and wool blends.
Cold 6A Med
No Heat e
Silk Options: Sensitive
Cold 6A Slow For hand washable and machine
washable silks and other non-wool
handwashable garments.
No Heat e
Handwash /Options: Extended, Heavy soil, Sensitive
Warm 7B Med For handwashable items with no wool
or silk content.
Cold 6A
No Heat e
Sturdy Options: None
Warm 7B Med For a mixed load of colorfast or perma
press items, or for cotton blends.
Cold 6A Low
No Heat e
Custom Options: Extended, Heavy Soil, Soak, Sensitive
Sanitize 9Max All options can be selected individually
for colorfast or white items.
Very Hot öHigh
Hot 8Med
Very Warm EC Low
Warm 7B Slow
Cold 6A Hold
No Heat eNo Spin
Usin the washer
10

4. Select wash options
(if needed)
The upper button selects the following
"OPTIONS":
–Extended
–Extended and Heavy Soil
–Extended and Soak
–Heavy Soil
–Soak
–no selection
The lower button selects the "Sensitive"
options.
^Select the desired "OPTIONS". Press
the upper button until the indicator of
the desired wash option lights.
See the Program Guide to determine
which options can be selected in each
program.
If a wash option is chosen and it is not
compatible with the program, the
indicator light will go out when the
button is released.
Extended
For laundry with normal to heavy soiling
or stains.
The main wash cycle time for the wash
program will be extended.
Heavy Soil
For heavily soiled laundry where a
pretreatment is necessary to remove
surface soiling.
Soak
For heavy soiling and stubborn stains
(e.g. blood, grease, chocolate) that
require soaking before the main wash.
The preset soak time is 2 hours.
Sensitive
An additional final rinse that will wash
away detergent residue and scents.
Buzzer
A buzzer signals the end of the wash
program, or after "No spin".
The buzzer will sound until the washer
is turned off. Once activated, the
buzzer is active in all programs unless
turned off.
The warning sound (indicating a fault
has occured) will activate independent
of whether the buzzer is turned on or
off.
Usin the washer
11

5. Select the temperature and
spin speed
The default temperature and spin
speed will automatically be selected for
each program. However, you can adjust
the temperature and spin speed within
the parameters of the selected wash
program.
^Press the "TEMP" and "SPIN" buttons
until the indicator of the desired
setting lights.
Pro ram Spin speed
Normal High
Wrinkle Free Med
Sanitize High
Extra White High
Delicates Low
Woolens /High
Silk /Slow
Handwash /Med
Sturdy Med
Custom Med-no Spin
The laundry is spun after the main
wash and between the rinse cycles.
Reducing the final spin speed will also
reduce the rinse spin speeds. If in the
programs "Sturdy" and "Custom" a spin
speed lower that "Med" is selected, an
extra rinse cycle is added to remove
any detergent left in the laundry.
Usin the washer
12

Special spin options
Hold
^Select "Hold".
The laundry is not spun and remains
soaking in water. This will prevent
wrinkles if the laundry is not removed
immediately at the end of the wash
program.
–To start the final spin:
The washer is set to default to the
maximum spin speed of the wash
program. You can select a lower spin
speed. Start the final spin with the
"Start/Stop" Tbutton.
– To finish the program:
Press the "Door" button. The water
will be drained away.
– Use the "Door" button to open the
door.
No spin
^Select "No spin".
The laundry is not spun after the final
rinse, but the water is drained away.
After the drain cycle, the washer goes
immediately into the anti-crease cycle.
Spinning between these rinses is also
omitted in this setting. If "No spin" is
selected in the programs "Sturdy" and
"Custom", an extra rinse cycle is
added.
Usin the washer
13

6. Add deter ent
For optimum wash results, it is
important to use the correct amount of
detergent.
Too little deter ent may cause
–Ineffective cleaning of laundry;
fabrics may become gray and stiff
over time.
–Grease stains on the laundry.
–Hard water deposits on the heating
element.
Too much deter ent may cause
– Oversudsing with minimal drum
movement; poor wash, rinse and
spin results.
– Higher water consumption through
an automatic, additional rinse cycle.
– Higher environmental burden.
^Pull out the detergent dispenser
drawer and add detergent to the
compartments.
j= Detergent for the main wash
i= Only add detergent (1/4of the
total recommended amount of
detergent) to this compartment
if the "Heavy Soil" wash option
is selected.
§= Fabric softener or liquid starch.
^Close the detergent dispenser
drawer.
,Do not use detergents
containing chemical solvents.
Usin the washer
14

Use only high-efficiency, low
sudsing laundry detergent
formulated for front loading washing
machines.
For wool and wool blend fabrics, use a
detergent specially formulated for
woolens.
Follow instructions on the detergent
packaging for the correct use and
amount of detergent. Adjust the amount
of detergent if the load is smaller or
more or less soiled than normal.
Add detergent to the main wash
compartment jat the beginning of
each wash program.
Only add detergent (1/4total
recommended amount) to compartment
iif the "Heavy Soil" option was
selected.
^If you are using liquid detergent and
select the "Heavy Soil" option, use the
liquid deter ent insert in the main
wash compartment j. This will
prevent the detergent for the main
wash from being used during the
prewash.
,Do not use chlorine bleach!
The amount of deter ent used
depends on the level of soilin :
Li ht soilin
No soiling or stains are visible.
Normal soilin
Some visible soiling or a few light
stains.
Heavy soilin
Very visible soiling or stains.
The size of the load and the water
hardness level in your area have an
impact on the amount of detergent
necessary to obtain optimum wash
results. If you do not know the water
level hardness in your area, contact
your local water authority.
Deter ent
15

Water hardness
Hardness
level
Water
quality
Water
hardness
in mmol/l
German
hardness
°d
I soft 0 - 1.3 0 - 7
II moderate 1.3 - 2.5 7 - 14
III hard to
very hard
over 2.5 over 14
Water softener
If the water hardness level is between II
and III, you can soften the water to
reduce detergent consumption.
The detergent packaging should
indicate the correct amount to use in
your machine. Add the detergent, then
add the water softener. You can then
use the recommended amount of
detergent for water hardness level I.
Deter ent
16

Fabric softener
Fabric softener added to the wash
program will make fabrics feel softer
and will reduce static cling in the dryer.
^Open the lid of the fabric softener
compartment §.
^Pour the amount of liquid fabric
softener into the compartment
according to the manufacturer’s
instructions. Do not exceed the
maximum fill level marked inside the
compartment, as the excess will
prematurely activate the siphon and
be wasted.
^Close the compartment lid and push
in the dispenser drawer.
The fabric softener will automatically be
dispensed during the final rinse cycle.
A small amount of water will remain in
the compartment at the end of the
program.
Never mix fabric softener and starch
together in the fabric softener
compartment §. This will clog the
dispenser.
Deter ent
17

Starch
Mild liquid starch is a synthetic starch
wash used to give fabrics some
stiffness. Starching can be included in
any wash program as part of the final
rinse.
^Open the fabric softener
compartment §.
^Add the recommended amount of
starch to the compartment.
Do not exceed the maximum level
mark.
^Close the compartment lid and push
in the dispenser drawer.
^The starch will be dispensed during
the final rinse.
At the end of the program, a small
amount of water will remain in the fabric
softener compartment.
Fabric dye
Do not use fabric dyes in this
washer!
Deter ent
18

7. Select Delay Start (if needed)
If you wish, the start of the wash
program can be delayed to take
advantage of lower energy rates, or to
have a load completed at a later time.
Delay start allows you to delay the start
of a program from 30 minutes to a
maximum of 24 hours.
^Press the "Delay Start" button. The
Delay Start time will be extended with
each press of the button.
–For less than a 10 hour delay, the
delay time extends in 30 minute
increments.
– For more than a 10 hour delay, the
delay time extends in 1 hour
increments.
Cancellin Delay Start
^If the display shows 24, press "Delay
Start" again.
8. Start the pro ram
^Press the flashing "Start/Stop T"
button to begin the program.
The display shows the maximum
program run time. It will count down in
minutes. For the first 10 minutes, the
washer calculates the water
absorbency of the laundry. The overall
program time might be shortened or
lengthened.
9. Activate the pro ram lock
(if necessary)
^Press the "START" button until the
"Child Lock" indicator lights up.
See "Locking the washer" for further
details.
Usin the washer
19

10. Remove the laundry
The "Status" indicator "Anti-Crease /
End" will be displayed at the end of a
program.
^Use the "Door" button to open the
drum door.
Do not attempt to remove laundry
from the washer if the drum is
turning. You may seriously injure
yourself. If the drum turns with the
door open, contact Miele’s Technical
Service Department.
^Remove the laundry. ^Check the folds of the door seal for
any small articles which may have
been trapped.
Check the drum for any missed
pieces of laundry. Items
inadvertently left in the washer may
be damaged (e.g. shrink or discolor)
during the next wash cycle.
^Turn the washer off using the "On/Off"
button.
^Close the drum door.
Usin the washer
20