Miele WCI 660 WCS User manual

Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is essential
to read these instructions before it is installed and used for the first time.
en-GB M.-Nr. 10 843 340

Contents
2
Caring for the environment .................................................................................. 6
Warning and Safety instructions ......................................................................... 7
Operating the washing machine ........................................................................ 14
Control panel......................................................................................................... 14
Display................................................................................................................... 16
Examples on how to operate the machine............................................................ 16
Before using for the first time ............................................................................ 17
1. Set the language ............................................................................................... 18
2. Setting up Miele@home .................................................................................... 18
3. Remove the transit bars .................................................................................... 20
4. Commissioning TwinDos ................................................................................... 20
5. Starting the calibration programme................................................................... 23
Washing environmentally and economically .................................................... 24
 EcoFeedback ................................................................................................... 25
1. Prepare the laundry......................................................................................... 26
2. Select a programme........................................................................................ 27
3. Load the washing machine............................................................................. 29
4. Select programme settings ............................................................................ 30
Selecting a temperature/spin speed ..................................................................... 30
Selecting an extra option....................................................................................... 30
 Level of soiling.................................................................................................. 30
 Delay start/SmartStart ..................................................................................... 31
5. Add detergent .................................................................................................. 33
TwinDos................................................................................................................. 33
Detergent dispenser drawer .................................................................................. 35
Adding detergent.............................................................................................. 35
Adding fabric conditioner ................................................................................. 35
Tips on dosing..................................................................................................36
CapDosing............................................................................................................. 37
6. Start the programme - the end of a programme .......................................... 39
Spinning................................................................................................................ 40
Final spin speed in the programme....................................................................... 40
Interim spin............................................................................................................ 41
Omitting the final spin (Rinse hold)........................................................................ 41
Omitting the interim spin and the final spin........................................................... 41

Contents
3
Programme chart ................................................................................................ 42
Extra options........................................................................................................ 48
Short...................................................................................................................... 48
Water + .................................................................................................................. 48
Extra options can be selected using the "Extras" sensor control ......................... 49
Stains................................................................................................................ 49
Pre-wash .......................................................................................................... 49
Soak ................................................................................................................. 49
Intensive ........................................................................................................... 49
Extra quiet ........................................................................................................ 49
Extra gentle ......................................................................................................49
AllergoWash ..................................................................................................... 49
Wash programme chart - Extra options ................................................................ 50
Garment care label symbols............................................................................... 51
Programme sequence......................................................................................... 52
Changing the programme sequence ................................................................ 54
Cancelling a programme ....................................................................................... 54
Interrupting a programme...................................................................................... 54
Changing a programme......................................................................................... 54
Safety lock............................................................................................................. 55
Adding or removing laundry .................................................................................. 55
Detergent ............................................................................................................. 56
The correct detergent............................................................................................ 56
Water softeners ..................................................................................................... 56
Dispensing aids ..................................................................................................... 56
Fabric conditioner and liquid starch...................................................................... 56
Miele recommended detergents ........................................................................... 58
Recommended detergents in accordance with Directive (EU) Nr. 1015/2010...... 59
Cleaning and care ............................................................................................... 60
Cleaning the drum (Hygiene info) .......................................................................... 60
External casing and fascia panel........................................................................... 60
Cleaning the detergent dispenser drawer ............................................................. 60
TwinDos maintenance ........................................................................................... 62
Cleaning the water inlet filters ............................................................................... 63

Contents
4
Problem solving guide ........................................................................................ 64
The programme does not start.............................................................................. 64
Fault message after a programme has been interrupted. ..................................... 65
Fault message at the end of a programme ........................................................... 66
Messages or faults with the TwinDos system ....................................................... 67
General problems with the washing machine ....................................................... 68
An unsatisfactory wash result ............................................................................... 70
The door will not open........................................................................................... 71
Opening the door in the event of a blocked drain outlet and/or power failure ..... 72
After sales service............................................................................................... 74
Contact in case of malfunction ............................................................................. 74
Optional accessories............................................................................................. 74
Warranty ................................................................................................................ 74
Installation and connection ................................................................................ 75
Front view .............................................................................................................. 75
Rear view............................................................................................................... 76
Installation surface ................................................................................................ 77
Transporting the washing machine to its installation site...................................... 77
Removing the transit bars ..................................................................................... 77
Re-fitting the transit bars....................................................................................... 79
Levelling the machine............................................................................................ 80
Screwing out and adjusting the feet.................................................................80
Building under a continuous worktop/ in a kitchen run.................................... 81
Washer-dryer stack .......................................................................................... 81
The water protection system................................................................................. 82
Connection to the water supply ............................................................................ 83
Water drainage ...................................................................................................... 84
Electrical connection U.K. ..................................................................................... 85
Technical data...................................................................................................... 86
Conformity declaration .......................................................................................... 87
Data sheet household washing machines............................................................. 88
Consumption data............................................................................................... 90
Note for test institutes ........................................................................................... 90

Contents
5
Settings ................................................................................................................ 91
Calling up settings................................................................................................. 91
Selecting settings.................................................................................................. 91
Changing a setting ................................................................................................ 91
Closing the settings menu..................................................................................... 91
Language ........................................................................................................... 92
TwinDos................................................................................................................. 92
Degree of soiling.................................................................................................... 93
Buzzer volume....................................................................................................... 93
Keypad tone .......................................................................................................... 93
Welcome tone ....................................................................................................... 93
Consumption......................................................................................................... 93
Code...................................................................................................................... 94
Units ...................................................................................................................... 94
Brightness ............................................................................................................. 94
Disp. switch-off stat. ............................................................................................. 95
Programme info ..................................................................................................... 95
Memory ................................................................................................................. 95
Long p-wash Cotton ............................................................................................. 95
Soak duration ........................................................................................................ 96
Gentle action ......................................................................................................... 96
Temp. reduction..................................................................................................... 96
Water plus ............................................................................................................. 96
Water plus level ..................................................................................................... 96
Maximum rinse level.............................................................................................. 97
Suds cooling.......................................................................................................... 97
Low water pressure ............................................................................................... 97
Anti-crease ............................................................................................................ 97
Miele@home .......................................................................................................... 98
Remote control...................................................................................................... 99
SmartGrid .............................................................................................................. 99
RemoteUpdate .................................................................................................... 100
Optional accessories ........................................................................................ 101
Detergent............................................................................................................. 101
Specialist detergents........................................................................................... 102
Fabric care........................................................................................................... 102
Additive ............................................................................................................... 103
Machine care....................................................................................................... 103

Caring for the environment
6
Disposal of the packing mater-
ial
The packaging is designed to protect
the appliance from damage during
transportation. The packaging materials
used are selected from materials which
are environmentally friendly for disposal
and should be recycled.
Recycling the packaging reduces the
use of raw materials in the manufactur-
ing process and also reduces the
amount of waste in landfill sites.
Disposing of your old appli-
ance
Electrical and electronic appliances of-
ten contain valuable materials. They
also contain specific materials, com-
pounds and components, which were
essential for their correct function and
safety. These could be hazardous to hu-
man health and to the environment if
disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local com-
munity waste collection / recycling
centre for electrical and electronic ap-
pliances, or contact your dealer or
Miele for advice. You are also respons-
ible (by law, depending on country) for
deleting any personal data that may be
stored on the appliance being disposed
of. Please ensure that your old appli-
ance poses no risk to children while be-
ing stored prior to disposal.

Warning and Safety instructions
7
This washing machine complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and dam-
age to property.
To avoid the risk of accidents and damage to the machine, please
read these instructions carefully before using it for the first time.
They contain important information on its safety, use and mainten-
ance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future user.
Correct application
 This washing machine is intended for use in domestic households
and similar working and residential environments.
 The washing machine is not intended for outdoor use.
 It must be used only as a domestic appliance to wash items which
are specified by the manufacturer as being washable on the wash
care label. Miele cannot be held liable for damage resulting from in-
correct or improper use or operation.
 The washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, if they are supervised whilst using it or have been shown
how to use it safely and recognise and understand the con-
sequences of incorrect operation.

Warning and Safety instructions
8
Safety with children
 Children under 8 years of age must be kept away from the wash-
ing machine unless they are constantly supervised.
 Children 8 years and older may only use the washing machine un-
supervised if they have been shown how to use it safely and recog-
nise and understand the consequences of incorrect operation.
 Children must not be allowed to clean or maintain the washing
machine unsupervised.
 Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
 Please observe the instructions in "Installation and connection"
and "Technical data".
 Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
 Before connecting the washing machine, ensure that the connec-
tion data on the data plate (fuse rating, voltage and frequency) match
the mains electricity supply. If in any doubt, consult a qualified elec-
trician.
 Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.

Warning and Safety instructions
9
 The electrical safety of this washing machine can only be guaran-
teed when correctly earthed.
It is essential that this standard safety requirement is met. If in any
doubt, please have the wiring system of the building tested by a
qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
 Do not connect the washing machine to the mains electricity sup-
ply by a multi-socket adapter, extension lead or similar. These do not
guarantee the required safety of the machine (fire hazard due to the
risk of overheating).
 Faulty components must only be replaced by genuine Miele ori-
ginal spare parts. Only when these parts are fitted can Miele guaran-
tee the safety standards of the machine.
 The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
 Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
should only be undertaken by a Miele authorised service technician,
otherwise any subsequent damage will not be covered by the war-
ranty.
 If the electrical connection cable is faulty it must only be replaced
by a Miele authorised service technician to protect the user from
danger.

Warning and Safety instructions
10
 The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
 The machine must only be connected to the on-site water supply
using a new hose kit. Old hose kits must not be re-used. Check the
condition of the hoses regularly so that you can replace them in
good time and avoid the risk of any water damage.
 The water flow pressure must be at least 100kPa and should not
exceed 1000kPa.
 In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the warranty.
 The machine must not be used in a non-stationary location (e.g.
on a ship).
 Do not make any alterations to the machine, unless authorised to
do so by Miele.

Warning and Safety instructions
11
Correct use
 Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the elec-
tronic control unit may be impaired at temperatures below freezing
point.
 Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see "Installation
and connection - Removing the transit bars"). During spinning, a
transit bar which is still in place may result in damage to both the
machine and adjacent furniture or appliances.
 Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the im-
mediate vicinity.
 Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
 Take care to ensure that foreign objects (e.g. nails, pins, coins, pa-
per clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds con-
tainer, drum), which in turn can result in damage to the laundry.

Warning and Safety instructions
12
 Take care when opening the drum door after using the steam
function. Danger of burning due to escaping steam and the high
temperature of the surface of the drum as well as the porthole glass.
Stand back away from the machine and wait until the steam has dis-
sipated.
 The maximum load for this washing machine is 9 kg (dry weight).
See the "Programme chart" for the maximum recommended loads
for individual programmes.
 If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaling agent which is available to
order online at www.miele-shop.com or from Miele. Strictly observe
the instructions on the packaging.
 Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and ex-
plosion hazard.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the surfaces of the machine. They can cause dam-
age to plastic surfaces.
 Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the manufac-
turer's instructions carefully.

Warning and Safety instructions
13
 Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
 If detergent comes into contact with the eyes, rinse them thor-
oughly with lukewarm water immediately. If swallowed, seek medical
assistance immediately and retain the packaging or label for refer-
ence. Those with skin problems or sensitive skin should avoid their
skin coming into contact with detergent.
Accessories
 Accessory parts may only be fitted when expressly approved by
Miele. If other parts are used, warranty, performance and product li-
ability claims will be invalidated.
 A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
 If installing the machine on a Miele plinth, (available as an optional
accessory, depending on country), please make sure you order the
correct one for this washing machine.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.

Operating the washing machine
14
Control panel
aControl field
The control field consists of a dis-
play and various sensor controls.
The individual sensors are explained
in the following sections.
bDisplay
The following values are shown on
the display and/or selected from it:
1. The temperature, spin speed, and
time left for the selected wash
programme.
2. The individual values for selected
extras and settings.
c sensors
Values shown in the display can be
changed with the  sensors. The
 sensor increases the value or
moves up the list; the  sensor de-
creases the value or moves down
the list.
dOK sensor
The OK sensor is used for confirm-
ing selected values.
eTwinDos sensor controls with op-
tions for Whites and Colours
The TwinDos sensor is used for de-
activating and activating automatic
detergent dispensing. Depending
the colour mix of your load you can
control the detergent combination
by selecting Whites or Colours.
Further information can be found in
the "TwinDos" chapter.
fOptical interface
This is used by the Service depart-
ment as a transmission point.

Operating the washing machine
15
gSensors for extra options
You can supplement wash pro-
grammes with extra options.
If a wash programme has been se-
lected, the sensor controls for the
possible Extras light up dimly.
hsensor control
You can view information about the
energy and water consumption of
your washing machine with the 
sensor.
See "Washing environmentally and
economically, Eco Feedback" for
more information.
The following information will appear
in the display:
– An estimate of the energy and wa-
ter consumption before the pro-
gramme begins.
– The actual energy and water con-
sumption and the cost during the
programme or at the end of the
programme.
isensor
The  sensor starts the delay start
function. With Delay start you can
delay the start of the programme.
The start of the programme can be
delayed from 15 minutes up to a
maximum of 24 hours. This allows
you to make use of night-time eco-
nomy electricity rates, for example.
Please see "Delay start" for more in-
formation.
jsensor
You can specify the level of soiling of
the load in three settings. This
sensor is only active with the
TwinDos option activated.
kStart/Stop sensor
Touching the Start/Stop sensor
starts the selected programme or
cancels a programme that has
already been started. The sensor
flashes slowly as soon as it is pos-
sible for a programme to be started
and then lights up constantly after
the programme has started.
lsensor
This sensor is used for activating
Cap dispensing.
mProgramme selector
This is used for selecting pro-
grammes and for switching off. The
washing machine is switched on
when you select a programme, and
switched off by turning the pro-
gramme selector to the  position.

Operating the washing machine
16
Display
The standard display shows the follow-
ing from left to right:
2:59 OK




1600
– the selected wash temperature
– the selected spin speed
– the programme duration
Examples on how to operate
the machine
Scrolling through a list
The  scroll bar in the display indicates
that a list of choices is available.
Language  OK




Scroll down the list with the  sensor.
Scroll up the list with the  sensor. The
OK sensor is used to activate the option
shown in the display.
Identifying the selected option
 Cap OK





An activated option in a list will have a
tick  next to it.
Setting numerical values
Start in OK



h:00
00
The numerical value is highlighted in
white. Touching the  sensor de-
creases the value. Touching the 
sensor increases the value. The OK
sensor is used to activate the value
shown in the display.
Leaving a submenu
Select Back  to exit a submenu.

Before using for the first time
17
Before using the machine for the
first time ensure that it is correctly in-
stalled and connected. See "Installa-
tion and connection". Also check
that the drain filters are securely
tightened to prevent the risk of water
leaks during use.
Remove the protective foil and
stickers
Remove
– the protective foil from the door.
– any stickers from the front and the
lid.
Please do not remove any labels
(e.g. the data plate), visible when you
open the door.
This washing machine has undergone
a complete functional test at the fact-
ory and there will be some residual
water in the drum from this process.
Remove the detergent cart-
ridges and the drain hose el-
bow from the drum
Two detergent cartridges for automatic
detergent dispensing and an elbow
piece for the drain hose are stored in
the drum.
Reach under the door grip and pull
the door open.
Take the two cartridges and the el-
bow piece out of the drum.
Shut the door with a gentle swing.

Before using for the first time
18
Switching on the washing ma-
chine
Turn the programme selector to the
Cottons programme.
The welcome tone will sound and the
welcome screen will light up.
The display will guide you through the
5steps of the initial commissioning
process.
1. Set the language
You will be asked to select the language
you require for the display. It is possible
to change the language at any time by
setting the programme selector to the
Further programmes/ position in the
Settings  sub-menu.
english (GB) OK




Touch the  sensors until the lan-
guage you want appears in the dis-
play.
Confirm your selection of the lan-
guage by touching the OK sensor.
2. Setting up Miele@home
Your washing machine is equipped
with an integrated WiFi module. The
washing machine can be connected to
the household WiFi network.
You will then be able to operate the
washing machine via the
Miele@mobile app.
The following message appears in the
display:
 Miele@home
Confirm with OK.
The following message then appears in
the display:
Set up now
To set up Miele@home now: Touch
the OK sensor.
To postpone setup until later: Touch
the  sensor until the following ap-
pears in the display: Set up later and
press OK to confirm.
Select the required connection type
from the display.
1. Connect via WPS
2. Connect via App
Before installing the washing ma-
chine in its final location, ensure the
signal strength is sufficient for your
WiFi network.

Before using for the first time
19
Miele@mobile App
The Miele@mobile App is available to
download free of charge from the Apple
App Store® or from the Google Play
Store™.
Connecting via WPS
Your WiFi router must support WPS
(WiFi Protected Setup).
Follow the instructions in the display.
If the connection fails, you have prob-
ably not activated WPS on your router
quickly enough. Repeat the steps
above.
Tip: If your WiFi router does not support
WPS, please connect via the
Miele@mobile app.
Connecting via the app
The Miele@mobile app can be used to
connect to your network.
Install the Miele@mobile app on your
mobile device.
Follow the instructions in the app.
To log in you will need:
1. Your WiFi network password
2. Your washing machine password
The password for your washing ma-
chine consists of the last nine digits on
the serial number. These can be found
on the appliance's data plate.
If the connection is successful, the fol-
lowing will appear in the display:
Connection OK OK




Confirm with OK

Before using for the first time
20
3. Remove the transit bars
Failure to remove the transit bars
can result in damage to the washing
machine and to adjacent cabinetry or
appliances.
Remove the transit bars as described
in "Installation and connection".
The following message appears in the
display:
 Remove transit bars
Confirm with the OK sensor.
4. Commissioning TwinDos
The UltraPhase1 and UltraPhase2 val-
ues are pre-set in the standard settings
and only need to be confirmed.
The following message appears in the
display:
 TwinDos
Confirm with OK
The following message appears in the
display:
Set now
To set up TwinDos now, touch the OK
sensor.
To postpone setup until later: Touch
the  sensor until the following ap-
pears in the display: Set later and
press OK to confirm.
Settings for compartment 
The UltraPhase1 values are pre-set in
the standard settings.
Agent for  OK





Confirm with the OK sensor.
Miele UltraPhase 1 OK




Confirm with the OK sensor.
The following will appear in the display:
 Set the dosage. Observe water hardness
levels
Confirm with the OK sensor.
The dispensing quantity for
UltraPhase1 is pre-set for  (hard-
ness range II).
Per load OK



ml
60
Confirm the pre-set value with the OK
sensor or correct the value with the
 sensors and confirm this with the
OK sensor.
UltraPhase1
 Hardness level I 48 ml
 Hardness level II 60 ml
 Hardness level III 72 ml