Miele WKH 122 WPS User manual

Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is essential
to read these instructions before it is installed and used for the first time.
en-GB M.-Nr. 10 516 560

Contents
2
Caring for the environment .................................................................................. 6
Warning and Safety instructions ......................................................................... 7
Operating the washing machine ........................................................................ 14
Control panel......................................................................................................... 14
Examples on how to operate the machine............................................................ 16
Before using for the first time ............................................................................ 17
Inserting detergent cartridges ............................................................................... 17
Setting the language ............................................................................................. 19
Removing the transit bars ..................................................................................... 19
Starting the calibration programme....................................................................... 20
TwinDos................................................................................................................ 21
Washing environmentally and economically .................................................... 22
EcoFeedback......................................................................................................... 23
1. Prepare the laundry......................................................................................... 24
2. Select a programme........................................................................................ 25
3. Load the washing machine............................................................................. 26
4. Select programme settings ............................................................................ 27
5. Add detergent .................................................................................................. 29
TwinDos................................................................................................................. 29
Detergent dispenser drawer .................................................................................. 30
CapDosing............................................................................................................. 31
6. Start the programme - the end of a programme .......................................... 33
Spinning................................................................................................................ 34
Delay start ............................................................................................................ 36
To select delay start .............................................................................................. 36
To change delay start ............................................................................................ 36
To cancel delay start and begin the programme straight away ............................ 36
Programme chart ................................................................................................ 37

Contents
3
Options ................................................................................................................. 42
ProgrammeManager.............................................................................................. 42
Intensive ........................................................................................................... 42
ECO .................................................................................................................. 42
Extra gentle ......................................................................................................42
Extra quiet ........................................................................................................42
AllergoWash ..................................................................................................... 42
Short...................................................................................................................... 43
Water plus ............................................................................................................. 43
Stains..................................................................................................................... 43
Wash programme chart - ProgrammeManager..................................................... 44
Programme sequence......................................................................................... 46
Garment care label symbols............................................................................... 49
Changing the programme sequence ................................................................ 50
Cancelling a programme ....................................................................................... 50
Interrupting a programme...................................................................................... 50
Changing a programme......................................................................................... 50
Adding or removing laundry after the programme has started ............................. 51
Safety lock............................................................................................................. 52
Detergent ............................................................................................................. 53
The correct detergent............................................................................................ 53
Water softeners ..................................................................................................... 53
Dispensing aids ..................................................................................................... 53
Fabric conditioner and liquid starch...................................................................... 53
Miele recommended detergents ........................................................................... 54
Recommended detergents in accordance with Directive (EU) Nr. 1015/2010...... 55
Cleaning and care ............................................................................................... 58
Cleaning the drum (Hygiene info) .......................................................................... 58
External casing and fascia panel........................................................................... 58
Cleaning the detergent dispenser drawer ............................................................. 58
Cleaning the TwinDos system ............................................................................... 60
Starting the maintenance programme..............................................................60
Cleaning the compartments............................................................................. 61
Cleaning the water inlet filter................................................................................. 62

Contents
4
Problem solving guide ........................................................................................ 63
The programme does not start.............................................................................. 63
The following fault messages appear in the display and the programme stops... 64
A message appears in the display at the end of the programme ......................... 65
Problems with TwinDos ......................................................................................... 67
General problems with the washing machine ....................................................... 68
An unsatisfactory wash result ............................................................................... 70
The door will not open........................................................................................... 71
Opening the door in the event of a blocked drain outlet and/or power failure ..... 72
After sales service............................................................................................... 74
Repairs .................................................................................................................. 74
Optional accessories............................................................................................. 74
Guarantee: U.K...................................................................................................... 74
Guarantee: Other countries ................................................................................... 74
Installation and connection ................................................................................ 75
Front view .............................................................................................................. 75
Rear view............................................................................................................... 76
Installation surface ................................................................................................ 77
Transporting the washing machine to its installation site...................................... 77
Removing the transit bars ..................................................................................... 77
Re-fitting the transit bars....................................................................................... 79
Levelling the machine............................................................................................ 80
Screwing out and adjusting the feet................................................................. 80
Building under a continuous worktop/ in a kitchen run.................................... 81
Washer-dryer stack .......................................................................................... 81
The water protection system................................................................................. 82
Connection to the water supply ............................................................................ 84
Connection to the drainage system ...................................................................... 86
Electrical connection U.K. ..................................................................................... 87
Consumption data............................................................................................... 88
Note for test institutes ........................................................................................... 89
Technical data...................................................................................................... 90

Contents
5
Settings ................................................................................................................ 91
To exit Settings...................................................................................................... 91
Language ........................................................................................................... 92
TwinDos................................................................................................................. 92
Degree of soiling.................................................................................................... 94
Buzzer volume....................................................................................................... 94
Keypad tone .......................................................................................................... 94
Consumption......................................................................................................... 94
Code...................................................................................................................... 95
Temperature unit.................................................................................................... 95
Display brightness................................................................................................. 95
Dark display........................................................................................................... 95
Machine switch-off................................................................................................ 96
Display maximum load .......................................................................................... 96
Display programme name ..................................................................................... 96
Memory ................................................................................................................. 96
Pre-wash Cottons.................................................................................................. 97
Gentle action ......................................................................................................... 97
Reduce temp......................................................................................................... 97
Water plus ............................................................................................................. 97
Water plus level ..................................................................................................... 98
Maximum rinse level.............................................................................................. 98
Suds cooling.......................................................................................................... 98
Low water pressure ............................................................................................... 99
Anti-crease ............................................................................................................ 99
Optional accessories ........................................................................................ 100
Detergent............................................................................................................. 100
Specialist detergents........................................................................................... 100
Fabric care........................................................................................................... 101
Additives.............................................................................................................. 101

Caring for the environment
6
Disposal of the packing mater-
ial
The packaging is designed to protect
the appliance from damage during
transportation. The packaging materials
used are selected from materials which
are environmentally friendly for disposal
and should be recycled.
Recycling the packaging reduces the
use of raw materials in the manufactur-
ing process and also reduces the
amount of waste in landfill sites.
Disposing of your old appli-
ance
Electrical and electronic appliances of-
ten contain valuable materials. They
also contain specific materials, com-
pounds and components, which were
essential for their correct function and
safety. These could be hazardous to hu-
man health and to the environment if
disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local com-
munity waste collection / recycling
centre for electrical and electronic ap-
pliances, or contact your dealer or
Miele for advice. You are also respons-
ible (by law, depending on country) for
deleting any personal data that may be
stored on the appliance being disposed
of. Please ensure that your old appli-
ance poses no risk to children while be-
ing stored prior to disposal.

Warning and Safety instructions
7
This washing machine complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and dam-
age to property.
To avoid the risk of accidents and damage to the machine, please
read these instructions carefully before using it for the first time.
They contain important information on its safety, use and mainten-
ance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future user.
Correct application
 This washing machine is intended for use in domestic households
and similar working and residential environments.
 The washing machine is not intended for outdoor use.
 It must be used only as a domestic appliance to wash items which
are specified by the manufacturer as being washable on the wash
care label. Miele cannot be held liable for damage resulting from in-
correct or improper use or operation.
 The washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, if they are supervised whilst using it or have been shown
how to use it safely and recognise and understand the con-
sequences of incorrect operation.

Warning and Safety instructions
8
Safety with children
 Children under 8 years of age must be kept away from the wash-
ing machine unless they are constantly supervised.
 Children 8 years and older may only use the washing machine un-
supervised if they have been shown how to use it safely and recog-
nise and understand the consequences of incorrect operation.
 Children must not be allowed to clean or maintain the washing
machine unsupervised.
 Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
 Please observe the instructions in "Installation and connection"
and "Technical data".
 Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
 Before connecting the washing machine, ensure that the connec-
tion data on the data plate (fuse rating, voltage and frequency) match
the mains electricity supply. If in any doubt, consult a qualified elec-
trician.
 Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.

Warning and Safety instructions
9
 The electrical safety of this washing machine can only be guaran-
teed when correctly earthed.
It is essential that this standard safety requirement is met. If in any
doubt, please have the wiring system of the building tested by a
qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
 Do not connect the washing machine to the mains electricity sup-
ply by a multi-socket adapter, extension lead or similar. These do not
guarantee the required safety of the machine (fire hazard due to the
risk of overheating).
 Faulty components must only be replaced by genuine Miele ori-
ginal spare parts. Only when these parts are fitted can Miele guaran-
tee the safety standards of the machine.
 The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
 Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
should only be undertaken by a Miele authorised service technician,
otherwise any subsequent damage will not be covered by the guar-
antee.
 If the electrical connection cable is faulty it must only be replaced
by a Miele authorised service technician to protect the user from
danger.

Warning and Safety instructions
10
 The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
 The Miele "Water protection system" protects from water damage
provided the following conditions are met:
– the machine is correctly plumbed in and connected to the electri-
city supply.
– if a fault or damage has been identified, the machine must be ex-
amined by a competent person before further use, and repaired if
necessary.
 The water flow pressure must be at least 100kPa and should not
exceed 1000kPa.
 In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the guarantee.
 The machine must not be used in a non-stationary location (e.g.
on a ship).
 Do not make any alterations to the machine, unless authorised to
do so by Miele.

Warning and Safety instructions
11
Correct use
 Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the elec-
tronic control unit may be impaired at temperatures below freezing
point.
 Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see "Installation
and connection - Removing the transit bars"). During spinning, a
transit bar which is still in place may result in damage to both the
machine and adjacent furniture or appliances.
 Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the im-
mediate vicinity.
 Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
 Take care to ensure that foreign objects (e.g. nails, pins, coins, pa-
per clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds con-
tainer, drum), which in turn can result in damage to the laundry.

Warning and Safety instructions
12
 Take care when opening the drum door after using the steam
function. Danger of burning due to escaping steam and the high
temperature of the surface of the drum as well as the porthole glass.
Stand back away from the machine and wait until the steam has dis-
sipated.
 The maximum load for this washing machine is 9 kg (dry weight).
See the "Programme chart" for the maximum recommended loads
for individual programmes.
 If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaling agent which is available to
order online at www.miele-shop.com or from Miele. Strictly observe
the instructions on the packaging.
 Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and ex-
plosion hazard.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the surfaces of the machine. They can cause dam-
age to plastic surfaces.
 Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the manufac-
turer's instructions carefully.

Warning and Safety instructions
13
 Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
 If detergent comes into contact with the eyes, rinse them thor-
oughly with lukewarm water immediately. If swallowed, seek medical
assistance immediately and retain the packaging or label for refer-
ence. Those with skin problems or sensitive skin should avoid their
skin coming into contact with detergent.
Accessories
 Accessory parts may only be fitted when expressly approved by
Miele. If other parts are used, guarantee, performance and product
liability claims will be invalidated.
 A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
 If installing the machine on a Miele plinth, (available as an optional
accessory, depending on country), please make sure you order the
correct one for this washing machine.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.

Operating the washing machine
14
Control panel
aDisplay with sensors
See the next page for more informa-
tion.
bStart/Stop button
For starting the programme selected
and cancelling a programme once it
has started.
cTemperature button
For selecting the temperature.
dSpin speed button
For selecting the spin speed.
eDelay start button
For selecting delay start.
fOption buttons
Various options can be added to the
wash programme.
gProgramme selector
For selecting the wash programme.
hOptical interface PC
For service technicians.
i button
For switching the washing machine
on and off.
To save energy the washing machine
will switch off automatically 15
minutes after the end of the pro-
gramme/anti-crease phase or after
being switched on if no other selec-
tion is made.

Operating the washing machine
15
j sensor
Scrolls down the list to the next op-
tion or decreases a value.
kOK button
Confirms the programme selected, a
value set or opens a sub-menu.
l sensor
Scrolls up the list to the next option
or increases a value.
m Dos sensor
Switches on automatic detergent
dispensing.
n Cap sensor
Activates cap dosing via the deter-
gent dispenser drawer.
oEcoFeedback sensor
Provides information about the en-
ergy and water consumption of the
programme. Please also refer to
"Washing environmentally and eco-
nomically - EcoFeedback".
Sensors  to  light up when the dis-
play can be operated via the sensors.
Programme duration
After the programme has started the
programme duration will appear in the
display in hours and minutes.
If delay start has been selected, the
programme duration will appear at the
end of the delay start time.
Delay start
The delay start time selected will ap-
pear in the display.
After the programme has started the
delay start time will begin to count
down.
Once the delay start time has elapsed,
the estimated programme duration will
appear in the display.

Operating the washing machine
16
Standard display
The standard display shows the follow-
ing from left to right:
2:59  1600
– the programme duration
– the selected wash temperature
– the selected spin speed
Examples on how to operate
the machine
Scrolling through a list
The  arrows in the display indicate that
a list is available.
Language  
Touching the  sensor scrolls down the
list to the next option and touching the
 sensor scrolls up the list to the next
option. The OK sensor is used to activ-
ate the option which is currently in the
display.
Identifying options selected
Cap   
If an option has been activated, this will
be indicated by a tick  next to it.
Setting numerical values
Start in h00 :00
A numerical value is highlighted in
white. Touching the  sensor de-
creases the value and touching the 
sensor increases it. The OK sensor is
used to activate the value which is cur-
rently in the display.
Exiting a sub-menu
Select Back  to exit a sub-menu.

Before using for the first time
17
Removing the detergent cart-
ridges from the drum
There are two cartridges containing Ul-
traPhase1 and UltraPhase2 detergent
for automatic detergent dispensing in
the drum.
Reach under the door grip and pull
the door open.
Take the two cartridges out of the
drum.
Shut the door with a gentle swing.
Inserting detergent cartridges
The detergent cartridges removed from
the drum are components of the Miele
2-phase system consisting of:
1. UltraPhase 1 (base detergent)
2. UltraPhase 2 (detergent enhancer)
These detergent cartridges are for
single use only. Replacement deter-
gent cartridges are available to order
from Miele or via the internet at
www.miele-shop.com (see end of this
booklet for details). Empty cartridges
should be disposed of via your local
recycling system.
Remove the caps from the detergent
cartridges.

Before using for the first time
18
Press the TwinDos access panel.
The panel will spring open.
Drop the panel down.
Push the UltraPhase1 cartridge into
compartment1 and the
UltraPhase2 cartridge into com-
partment2, until they lock into posi-
tion.
The TwinDos system is now ready for
use.
Removing the protective foil
and stickers
Remove
– the protective foil from the door.
– any stickers from the front and the
lid.
Please do not remove any labels
(e.g. the data plate), visible when you
open the door.
This washing machine has undergone
a complete functional test at the fact-
ory and there will be some residual
water in the drum from this process.

Before using for the first time
19
Before using the machine for the
first time ensure that it is correctly in-
stalled and connected. See "Installa-
tion and connection". Also check
that the drain filters are securely
tightened to prevent the risk of water
leaks during use.
Switch on the washing ma-
chine
Press the  button.
The welcome screen will light up.
Setting the language
You will be asked to select the language
you want for the display. It is possible
to change the language at any time via
"Settings".
deutsch  
Touch the  or  sensor until the
language you want appears in the
display.
Confirm your selection of the lan-
guage by touching the OK sensor.
Removing the transit bars
A reminder to remove the transit bars
will appear in the display.
Failure to remove the transit bars
can result in damage to the washing
machine and to adjacent cabinetry or
appliances.
Remove the transit bars as described
in "Installation and connection".
Confirm the removal of the transit
bars with the OKsensor.

Before using for the first time
20
Starting the calibration pro-
gramme
The following message appears in the
display:
Open  and run Cottons 90°C without
laundry
Touch the sensor repeatedly until
you have read all the rows of text.
The OK sensor will light up.
Confirm the message with the
OKsensor.
For optimum water and energy con-
sumption and excellent wash results, it
is important to calibrate the washing
machine.
To do this the Cottons 90°C must be
started without laundry and without de-
tergent.
No other programmes can be started
until calibration has been carried out.
Open the stopcock.
Turn the programme selector to Cot-
tons.
1:55 90°C 1600
Press the Start/Stop button.
The calibration programme has started.
This will take approx. 2hours.
At the end of the programme the follow-
ing message will be displayed:
Set up complete
Reach under the door grip and pull
the door open.
Tip: Leave the door slightly open to al-
low the drum to dry.
Switch the washing machine off with
the  button.