Miele WMV 960 WPS User manual

Operating instructions
Washing machine
To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions before it is installed and used for the first time.
en-AU, NZ M.-Nr. 10 210 140

Contents
2
Caring for the environment .................................................................................. 6
Warning and Safety instructions ......................................................................... 7
Operating the washing machine ........................................................................ 14
Control panel......................................................................................................... 14
Touch display and sensors.................................................................................... 15
Main menu............................................................................................................. 15
Examples on how to operate the appliance.......................................................... 17
Before using for the first time ............................................................................ 19
Running the first programme................................................................................. 20
TwinDos................................................................................................................ 21
Inserting cartridges/containers.............................................................................. 22
Using cartridges ............................................................................................... 22
Using containers ..............................................................................................23
Setting the electronic unit to liquid detergent and/or fabric softener.................... 24
Settings for UltraPhase1 and UltraPhase2..................................................... 25
Settings for other types of detergent ...............................................................26
Running the first programme................................................................................. 27
Washing environmentally and economically .................................................... 28
Energy and water consumption ............................................................................ 28
Detergent consumption......................................................................................... 28
When drying with a tumble dryer .......................................................................... 28
ECO Feedback ...................................................................................................... 29
1. Preparing the laundry...................................................................................... 30
2. Selecting a programme .................................................................................. 31
3. Selecting programme settings....................................................................... 32
4. Loading the washing machine ....................................................................... 35
5. Adding detergent............................................................................................. 37
TwinDos................................................................................................................. 37
CapDosing............................................................................................................. 37
Detergent dispenser drawer .................................................................................. 39
6. Starting the programme - the end of the programme ................................. 40
Degree of soiling ................................................................................................. 41
Spinning................................................................................................................ 42

Contents
3
Programme chart ................................................................................................ 44
Programme sequence......................................................................................... 50
Garment care label symbols............................................................................... 52
Changing the programme sequence ................................................................. 53
Cancelling a programme ....................................................................................... 53
Interrupting a programme...................................................................................... 53
Changing a programme and settings.................................................................... 53
Adding or removing laundry after a programme has started ................................ 54
Safety lock............................................................................................................. 55
ProgrammeManager ........................................................................................... 56
Intensive ................................................................................................................ 56
ECO ....................................................................................................................... 56
Extra gentle ........................................................................................................... 56
Extra quiet ............................................................................................................. 56
AllergoWash .......................................................................................................... 56
Extra options........................................................................................................ 58
Steam smoothing .............................................................................................. 58
Short...................................................................................................................... 58
Rinse hold.............................................................................................................. 58
Pre-wash ............................................................................................................... 58
Water plus ............................................................................................................. 58
Extra rinse.............................................................................................................. 58
Delay start ............................................................................................................ 60
Favourite programmes........................................................................................ 62
Washing assistant ............................................................................................... 64
Mixed items.......................................................................................................... 65
Detergent ............................................................................................................. 66
The correct detergent............................................................................................ 66
Detergent dispensing aids..................................................................................... 66
Fabric softeners and liquid starch ......................................................................... 66
Miele recommended detergents ........................................................................... 67
Cleaning and care ............................................................................................... 71
Cleaning the drum (Hygiene info) .......................................................................... 71
External casing and fascia panel........................................................................... 71
Cleaning the detergent dispenser drawer ............................................................. 71

Contents
4
Cleaning the TwinDos system ............................................................................... 73
Cleaning the water inlet filter................................................................................. 74
Problem solving guide ........................................................................................ 75
Problem solving guide........................................................................................... 75
The programme does not start.............................................................................. 75
The following fault message appears in the display and the programme has
been cancelled ...................................................................................................... 76
The following fault message appears in the display at the end of a programme.. 77
Problems with TwinDos ......................................................................................... 79
General problems with the washing machine ....................................................... 80
An unsatisfactory wash result ............................................................................... 82
The door will not open........................................................................................... 83
Opening the door in the event of a blocked drain outlet and/or power cut .......... 84
After sales service............................................................................................... 86
Repairs .................................................................................................................. 86
Warranty ................................................................................................................ 86
Optional accessories............................................................................................. 86
Installation and connection ................................................................................ 87
Front view .............................................................................................................. 87
Rear view............................................................................................................... 88
Installation surface ................................................................................................ 89
Transporting the washing machine to its installation site...................................... 89
Removing the transit bars ..................................................................................... 89
Refitting the transit bars ........................................................................................ 91
Levelling the machine............................................................................................ 92
Screwing out and adjusting the feet.................................................................92
Building under a continuous worktop / in a kitchen run................................... 93
Washer and dryer stack ................................................................................... 93
The Miele water protection system ....................................................................... 94
Connection to the water supply ............................................................................ 96
Drainage ................................................................................................................ 99
Electrical connection .......................................................................................... 100
Technical data.................................................................................................... 101
Consumption data............................................................................................. 102
Consumption data for the nominated energy labelling programme according
to AS/NZS 2040.1 & AS/NZS 2040.2 .................................................................. 102
Settings .............................................................................................................. 104
Selecting and changing settings ......................................................................... 104

Contents
5
Exiting the Settings menu ................................................................................... 104
Language.......................................................................................................... 105
TwinDos............................................................................................................... 105
Degree of soiling.................................................................................................. 105
Time..................................................................................................................... 105
Buzzer volume..................................................................................................... 106
Keypad tone ........................................................................................................ 106
Total consumption............................................................................................... 106
PIN Code............................................................................................................. 106
Temperature unit.................................................................................................. 106
Display brightness............................................................................................... 107
Display switch-off status ..................................................................................... 107
Appliance switch-off status................................................................................. 107
Display maximum load ........................................................................................ 107
Memory ............................................................................................................... 107
Water intake ........................................................................................................ 108
Longer pre-wash Cottons.................................................................................... 108
Soak duration ...................................................................................................... 108
Gentle action ....................................................................................................... 108
Reduce temp....................................................................................................... 109
Water plus level ................................................................................................... 109
Maximum rinse level............................................................................................ 109
Suds cooling........................................................................................................ 109
Anti-crease .......................................................................................................... 109
Delay start ........................................................................................................... 110
Optional accessories ........................................................................................ 111
Detergent............................................................................................................. 111
Specialist detergents........................................................................................... 111
Fabric care........................................................................................................... 112
Additives.............................................................................................................. 112

Caring for the environment
6
Disposal of the packing
material
The packaging is designed to protect
the washing machine from damage
during transportation. The packaging
materials used are selected from
materials which are environmentally
friendly for disposal and should be
recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites. Ensure that any plastic
wrappings, bags etc. are disposed of
safely and kept out of the reach of
babies and young children. Danger of
suffocation.
Disposing of your old
appliance
Electrical and electronic appliances
often contain materials which, if
handled or disposed of incorrectly,
could be potentially hazardous to
human health and to the environment.
They are, however, essential for the
correct functioning of your appliance.
Therefore, please do not dispose of
your old appliance with your household
waste.
Please dispose of it at your local
community waste collection / recycling
centre.
Ensure that your old appliance presents
no danger to children while being
stored for disposal.

Warning and Safety instructions
7
This washing machine complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.
To avoid the risk of accidents and damage to the machine, please
read these instructions carefully before using it for the first time.
They contain important information on its safety, use and
maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future user.
Correct application
 This washing machine is designed for domestic use and for use in
similar environments by guests in hotel or motel rooms, bed &
breakfasts and other typical living quarters. This does not include
common/shared facilities or commercial facilities within hotels,
motels or bed & breakfasts.
 The washing machine is not suitable for outdoor use.
 It must only be used to wash garments which have been declared
suitable for washing by the manufacturer indicated on the garment
care label. Any other use is not permitted. Miele cannot be held
liable for damage resulting from incorrect or improper use or
operation.
 This washing machine is not intended for use by persons
(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning its use by a person
responsible for their safety.

Warning and Safety instructions
8
Safety with children
 Young children must not be allowed to use this appliance.
 Older children may only use the appliance when its operation has
been clearly explained to them and they are able to use it safely,
recognising the dangers of misuse.
 Cleaning work may only be carried out by older children under the
supervision of an adult.
 Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
 Please observe the instructions in "Installation and connection"
and "Technical data".
 Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
 Before connecting the washing machine, ensure that the
connection data on the data plate (fuse rating, voltage and
frequency) matches the mains electricity supply. If in any doubt,
consult a qualified electrician.
 Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.

Warning and Safety instructions
9
 The electrical safety of this washing machine can only be
guaranteed when continuity is complete between it and an effective
earthing system which complies with current local and national
safety regulations. It is most important that this basic safety
requirement is present and regularly tested and, where there is any
doubt, the household wiring system should be inspected by a
qualified electrician. Miele cannot be held liable for the
consequences of an inadequate earthing system (e.g. electric
shock).
 Do not connect the washing machine to the mains electricity
supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
 Faulty components must only be replaced by genuine Miele spare
parts. Miele can only guarantee the safety of the appliance when
Miele replacement parts are used.
 The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
 Unauthorised repairs could result in unforeseen dangers for the
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele authorised service technician, otherwise any
subsequent damage will not be covered by the warranty.
 If the connection cable is faulty, it must only be replaced by a
Miele approved service technician to protect the user from danger.

Warning and Safety instructions
10
 In the event of a fault or for cleaning purposes, the washing
machine is only completely isolated from the electricity supply when:
– it is switched off at the wall socket and the plug is withdrawn, or
– it is switched off at the mains circuit breaker.
 The Miele Waterproof system protects from water damage
provided the following conditions have been met:
– The machine is correctly plumbed in and connected to the
electricity supply.
– If a fault or damage has been identified, the machine must be
examined by a competent person before further use, and repaired
if necessary.
 The water flow pressure must be at least 100kPa and should not
exceed 1000kPa.
 This washing machine must not be installed and operated in
mobile installations (e.g. on a ship).
 Do not make any alterations to the machine, unless authorised to
do so by Miele.
 In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the machine warranty.