Miele Touchtronic W 3033 User manual

Operating and Installation
Instructions
Washer
W 3033
To prevent accidents and
machine damage,
read these instructions
before installation or use.
UV
M.-Nr. 06 911 001

IMPORTANT SAFETY INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Guide to the washer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Display function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1. Prepare and sort the laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2. Turn on the washer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3. Load the laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4. Select a program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5. Select a temperature and/or spin speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Program guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Final spin speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
6. Selecting an option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
7. Add detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Fabric care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
8. Select Delay Start (if desired) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
9. Start the program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
10. Activate the Child Lock (if desired) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
11. Program end . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cancelling a program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Interrupting a program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Changing a program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adding/removing laundry during a wash program . . . . . . . . . . . . . . . . . . . . . . . . 26
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the exterior and control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the detergent drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Quick guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Contents
2

Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cleaning the water inlet filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cleaning the drain pump and lint trap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
A wash program cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The display shows a fault message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
General problems with the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Poor wash results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The drum door cannot be opened. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Opening the drum door during a power failure . . . . . . . . . . . . . . . . . . . . . . . . . . 37
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installation instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Removing the shipping struts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing the shipping struts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Leveling the washer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Plumbing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Water connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Drainage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Help protect our environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Contents
3

,WARNING - To reduce the risk of
fire, electric shock or injury to
persons while using your appliance
follow basic safety precautions,
including the following:
Read all instructions before using
the appliance.
GROUNDING INSTRUCTIONS
This appliance must be grounded.
In the event of a malfunction or
breakdown, grounding will reduce the
risk of electric shock by providing a
path of least resistance for electric
current. This appliance is equipped
with a cord having an equipment-
grounding conductor and a grounding
plug. The plug must be plugged into an
appropriate outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
WARNING - Improper connection
of the equipment-grounding
conductor may result in a risk of electric
shock. Check with a qualified
electrician if you are in doubt as to
whether the appliance is properly
grounded.
Do not modify the plug provided
with the appliance - if it will not fit
the outlet, have a proper outlet installed
by a qualified electrician.
Do not install or use a washer with
visible damage.
Do not install or store this
appliance where it will be exposed
to the weather.
Do not install your washing
machine where temperatures
below freezing may occur. Frozen
hoses may burst under pressure. The
reliability of the electronic control unit
may be impaired at temperatures below
freezing.
Before connecting the machine,
ensure that the connection data on
the data plate (fusing, voltage and
frequency) match the mains electrical
supply. If in doubt contact an
electrician.
Do not use an extension cord to
connect this appliance to the
power supply. Extension cords do not
guarantee the required safety of the
appliance (e.g. danger of overheating).
This appliance is not designed for
maritime use or for use in mobile
installations such as recreational
vehicles or aircraft. However, under
certain conditions it may be possible for
an installation in these applications.
Please contact the Miele Technical
Service Dept. with specific
requirements.
Do not repair or replace any part of
the appliance or attempt any
servicing unless specifically
recommended in these operating
instructions.
IMPORTANT SAFETY INSTRUCTIONS
4

If the power cord is damaged it
must only be replaced by a Miele
Service technician with a genuine Miele
power cord.
Under certain conditions, hydrogen
gas may be produced in a hot
water system that has not been used
for 2 weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system
has not been used for such a period,
turn on all hot water faucets and let the
water flow from each for several
minutes before using the washing
machine. This will release any built-up
hydrogen gas. Do not smoke or use an
open flame during this time, the gas is
flammable.
Before the appliance is removed
for service or discarded, remove
the door.
Use
Do not allow children to play on or
in the appliance. Close supervision
is necessary when the appliance is
used near children.
The drum door glass will be hot
when washing at very high
temperatures.
Do not touch the glass. Danger of
burns! Keep children away from the
washer when in use.
Only use the washing machine to
wash items which are specified by
the manufacturer to be machine
washable on the fabric care label. Any
other applications may be dangerous.
The manufacturer cannot be held
responsible for damage caused by
improper use of the appliance.
Do not wash articles that have
been previously cleaned, washed,
soaked or spotted with gasoline,
dry-cleaning solvents or other
flammable substances. These articles
give off vapors that could ignite or
explode. Do not add these items to the
wash load.
Do not add gasoline, dry-cleaning
solvents, or other flammable or
explosive substances to the wash
water. These substances give off
vapors which could ignite or explode.
Do not use cleaning solvents on or
near the machine or the controls.
Contact with cleaning solvents will
damage the surface.
Do not reach into the appliance if
the drum is moving.
Do not tamper with the controls.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
5

Control panel
aProgram buttons
To select a wash program
bOption buttons
Special features to enhance a wash
program
cPC Indicator
Allows a service technician to check
and update the wash programs
d"Delay Start" button
To delay the start of a program
eDisplay with "Menu" buttons
See more information on the
following pages
f"Start" button
Starts the selected wash program
g"Cancel" button
Switches back to the previous menu
during program selection or cancels
the running program
h"On/Off" button
Turns the machine on and off
i"Door" button
Opens the drum door
Guide to the washer
6

Display function
The display allows you to operate and
select various functions of the washer.
Selection and display of program
settings
–Temperature selection
–Spin speed selection
–Delay start
–Display of an approximate program
running time
Program selection using the display
By pressing the "MasterCare" button,
you can select from the following
programs:
– Extra White
– Delicates
– Denim / Jeans
– Dress shirts
–Pillows
–Outerwear
–Table linens
–Beach towels
–Express
–Drain / Spin
–Quick rinse
"Menu" buttons
Various settings can be made with the
"Menu" buttons.
The values above the vertical line can
be adjusted and/or confirmed.
Example:
Duration: 1:02 h
yz
Warm High spin
Pressing the left menu button "Warm"
allows to adjust the temperature. The
"High spin" button allows you to adjust
the spin speed.
Example:
MasterCare
Extra White
+OK
With the "+" button additional
programs can be selected and
confirmed with the "OK" button.
Guide to the washer
7

The appliance must be correctly
installed and connected before the
first use. Please see the "Installation
instructions."
Running a spin cycle before the first
use is, for safety reasons, not possible.
To activate the spin cycle a wash
program must be run without laundry
or detergent.
^Turn on the water supply.
The Welcome screen shows once the
washer is turned on for the first time.
The Welcome screen will not show
after the washer has run for more than 1
hour.
The display now shows the language
setting.
Setting the display language
The default setting for the display
language is German. The display
language can be adjusted.
Language
english
+OK
^Select the desired language by
pressing the left menu button "+".
Confirm the setting with the right
"OK" button.
Shipping strut reminder
The shipping struts must be
removed before the first use to avoid
machine damage.
^Confirm that the shipping struts have
been removed by pressing "OK".
The washer is now ready for the first
use.
Starting the first wash program
Select program
^Press the program button "Sanitize".
^Press the "Start" button.
Once the program has finished the first
use is complete. The washer can be
used.
Before using for the first time
8

1. Prepare and sort the laundry
^Empty all pockets.
,Foreign objects left in pockets
(e.g. nails, coins, paper clips, etc.)
can cause damage to clothes and
the machine.
Pretreat stains
^Tough stains (blood, egg, coffee, tea,
etc.) or badly soiled areas (collars
and cuffs) should be pretreated with
a stain remover or a paste made from
powder detergent and warm water.
Dab stains with a damp light colored
cloth. Do not rub!
,Do not use chemical solvents in
the machine.
Sort the laundry
^Only wash items that are labeled
machine washable by the
manufacturer. Most garments have a
fabric care label in the collar or side
seam.
^Sort the laundry by care label and
color.
General tips
–Dark fabrics often bleed the first few
times they are washed. They should
be washed separately several times
before being included in a mixed
load.
– Curtains: Remove any lead weights
or strips before washing.
– Loose bra underwires should be
removed or sewn in place before
washing.
– Woolens, knitted garments, jeans,
pants and sweat shirts should be
turned inside out.
–Close zippers, hooks and eyelets
before washing.
–Comforter covers and pillowcases
should be fastened to prevent small
items from rolling inside of them.
–Do not wash items with the h
symbol on the fabric care label.
Using the washer
9

2. Turn on the washer
^Press the I-On / 0-Off button. The
washer is turned on and the program
indicators light.
3. Load the laundry
^Press the "Door" button to open the
drum door.
^Load the laundry loosely into the
drum. For best results, wash mixed
loads of small and large items. This
will improve washing effectiveness
and help distribute the load evenly.
Water consumption and energy usage
are determined by the size of the load.
The washer automatically adjusts the
amount of water to conserve water and
energy when washing smaller loads.
The time remaining will automatically be
adjusted to reflect a shorter wash
program.
To prevent damage to the door seal
and clothing, make sure that there
are no clothes caught between the
drum door and the seal.
^Close the drum door.
Using the washer
10

4. Select a program
^Press the button of the desired
program. See the "Program guide" for
information about the programs.
The indicator of the selected program
lights.
5. Select a temperature and/or
spin speed
The pre-selected temperature and/or
spin speed can be adjusted if the
program allows so.
Duration: 1:02 h
yz
Warm High spin
^By pressing the left menu button
"Warm", the temperature can be
adjusted. Pressing the "High spin"
buttton will adjust the spin speed.
When selecting "MasterCare" the
display shows a list.
MasterCare
Extra White
+OK
^With the "+" button additional
programs can be selected and
confirmed with the "OK" button.
Duration: 1:12 h
Extra White
Hot Max spin
^If desired and allowed by the
program, adjust the temperature and
spin speed with the menu buttons.
Using the washer
11

Program guide
Temperature Final spin Item / Tip
Normal Options: Heavy Soil, Extended, Sensitive, Buzzer
Hot DMax spin Items made from cottons, linen or mixed
fabrics.
Important:
Fill the drum only 3/4 of the way. Items
need room to move otherwise they
might get caught in the drum door seal.
Very Warm C
Warm B
Cold A
No Heat
Wrinkle-free Options: Heavy Soil, Extended, Sensitive, Buzzer
Hot JHigh spin Items made from synthetics, mixed
fabrics or wrinkle free cottons.
Very Warm IMed spin
Warm H
Cold G
No Heat
Sanitize Options: Heavy Soil, Extended, Sensitive, Buzzer
Sanitize EMax spin Items which have skin contact or for
special hygienic requests.
Hot DHigh spin
Handwash Options: Heavy Soil, Extended, Sensitive, Buzzer
Warm NMed spin Hand washable items which do not
contain wool or silk.
Cold M
No Heat
The default settings are highlighted in bold.
Using the washer
12

Temperature Final spin Item / Tip
Woolens Options: Sensitive, Buzzer
Warm BHigh spin Items made from washable wool or
mixed woolens.
Cold AMed spin
No Heat Slow spin
Rinse hold
No Spin
Silk Options: Buzzer
Cold MSlow spin Silk and hand washable items which do
not contain wool.
No Heat
Custom Options: Heavy Soil, Extended, Sensitive, Buzzer
Sanitize EMax spin All options are selectable for "Sanitize"
and "Normal" programs.
Hot DHigh spin
Very Warm CMed spin
Warm BSlow spin
Cold ARinse hold
No Heat No Spin
Extra White Options: Heavy Soil, Extended, Sensitive, Buzzer
Hot DMax spin For white items without special
hygienic requests.
Very Warm CHigh spin
Using the washer
13

Temperature Final spin Item / Tip
Delicates Options: Extended, Sensitive, Buzzer
Warm NMed spin For delicate items made from
synthetics.
Cold MSlow spin
No Heat Rinse hold
No Spin
Denim / Jeans Options: Heavy Soil, Extended, Sensitive, Buzzer
Warm BHigh spin All items made from denim.
Before washing denim items, turn them
inside out.
Cold AMed spin
No Heat
Dress shirts Options: Heavy Soil, Sensitive, Buzzer
Warm BMed spin Pretreat collars and cuffs if needed.
Cold ASlow spin
No Heat Rinse hold
No Spin
Pillows Options: Sensitive, Buzzer
Hot DHigh spin Washable pillows with a filling of
feathers, down or synthetics.
2 twin or 1 queen size pilllow
Very Warm CMed spin
Warm BSlow spin
Outerwear Options: Buzzer
Cold AMed spin Close all zippers.
Do not use fabric softener.
Table linens Options: Heavy Soil, Extended, Sensitive, Buzzer
Warm BHigh spin For table cloths and napkins.
Cold AMed spin
No Heat Slow spin
Rinse hold
No Spin
Using the washer
14

Temperature Final spin Item / Tip
Beach towels Options: Buzzer
No Heat AMax spin Program to rinse sand from beach
towels.
Do not use detergent.
Express Options: Buzzer
Warm BMax spin Small loads of mixed items for the
programs "Normal" and "Wrinkle free".
Cold AHigh spin
No Heat Med spin
Slow spin
Rinse hold
No Spin
Drain / Spin Options: Buzzer
Max spin
High spin
Med spin
Slow spin
No Spin
Quick rinse Options: Buzzer
High spin
Med spin
Slow spin
Rinse hold
No Spin
Using the washer
15

Final spin speed
Program
Normal Max spin
Wrinkle-free High spin
Sanitize Max spin
Handwash Med spin
Woolens High spin
Silk Slow spin
Custom Max spin
Extra White Max spin
Delicates Med spin
Denim/Jeans High spin
Dress shirts Med spin
Pillows High spin
Outerwear Med spin
Table linens High spin
Beach towels Max spin
Express Max spin
Drain / Spin Max spin
Quick rinse High spin
The final spin speed can be reduced, if
the program allows changes. The
selection of a final spin speed higher
than that shown above is not possible.
Rinse spin
The laundry is spun after the main wash
and between the rinse cycles.
Reducing the final spin speed will also
reduce the rinse spin speeds.
Hold
^Select the option "Hold".
The laundry is not spun and remains
soaking in water. This will prevent
wrinkles if the laundry is not removed
immediately at the end of the wash
program.
– Selecting the final spin
The washer is set default to the
maximum spin speed of the wash
program. You can select a lower spin
speed.
^Press "Start" to begin the final spin.
– To finish the program
^Press the "Cancel" button. The water
will be drained and the program
ends.
No spin
(Deselect rinse spin and final spin)
^Select "No spin". The laundry is not
spun after the final rinse, but the
water is drained away. After the drain
cycle the washer goes immediately
into the anti-crease cycle.
Using the washer
16

6. Select an option
^Select the desired Option with the
respective button. Once an Option is
selected, the indicator lights.
See the "Program Guide" to determine
which Option is selectable for each
program.
If an Option cannot be selected, the
wash program does not permit it.
Heavy Soil
For heavily soiled laundry or stubborn
dried on stains.
A pre-wash takes place and the wash
time for the main wash is extended.
Extended
For laundry with normal to heavy soiling
or stains.
The main wash cycle time for the wash
program is extended.
Sensitive
An additional final rinse washes away
detergent residue and scents.
An additional rinse takes place.
Buzzer
A buzzer signals the end of the wash
program or after "Hold". The buzzer
sounds until the washer is turned off.
The buzzer volume can be adjusted.
Adjusting the buzzer volume
No program is selected.
^Press the "Buzzer" button until the
display shows:
Buzzer
Z
)OK
^Press the left menu button ")" to
adjust the buzzer volume. Confirm
with "OK".
Using the washer
17

7. Add detergent
Front loading washing machines
require special high efficiency
detergents. Closely follow the
requirements of the detergent
manufacturer.
Use detergent according to the laundry
soiling. Use less for smaller loads.
Light soiling
No soiling or stains are visible.
Normal soiling
Some visible soiling or a few light
stains.
Heavy soiling
Very visible soiling or stains.
Use the "Heavy soil" function and split
the detergent in the Heavy soil
compartment as described.
Too little detergent may cause:
–laundry to not be cleaned effectively
and become gray and stiff over time.
–grease to not be completely washed
from the laundry.
–calcium deposits on the heater.
Too much detergent may cause:
–oversudsing with poor wash, rinse
and spin results.
–a higher water usage, because of an
extra rinse which is automatically
added
– a higher environmental burden.
Using the washer
18

Using liquid detergent
^Pull out the detergent dispenser
drawer and add detergent to the
compartments.
You can not combine "Heavy soil"
and use bleach in the same cycle.
The "Heavy soil" function flushes
away the bleach prematurely.
^Close the detergent drawer.
i
Detergent for Heavy Soil
^Only add detergent (1/3of the total
amount recommended) to the i
compartment, if the "Heavy Soil"
option is selected.
OR
Bleach
^Add bleach to compartment ias
described by the manufacturer.
^Do not use the "Heavy Soil" option.
Once the main wash cycle has finished
the bleach will automatically be rinsed
from the compartment.
jDetergent for the main wash
§Fabric softener or liquid starch
Using the washer
19

Using powder detergent
Liquid detergent inserts come already
inserted in the detergent
compartments. To use powder
detergent remove the inserts.
^Remove the inserts from both
compartments jand i.
iDetergent for "Heavy Soil"
^Only add detergent (1/3of the total
amount recommended) to the i
compartment, if the "Heavy Soil"
option is selected.
Since powder detergents already
contain bleach, using additonal
liquid bleach is not recommended.
jDetergent for the main wash
§Fabric softener or liquid starch
^Replace the inserts in the
compartments before using liquid
detergent.
Using the washer
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