Miele WWB 020 User manual

Operating Instructions
Washing machine
It is essential to read these operating instructions before installation or
use of this appliance. This prevents both personal injury and damage to
the appliance.
en-CA M.-Nr. 11 003 030

Caring for the environment
2
Disposal of the packaging
material
The cardboard box and packaging
materials protect the appliance during
shipping. They have been designed to
be biodegradable and recyclable.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also the
amount of waste.
Disposal of your old appliance
Electronic and electrical appliances
contain many valuable materials. They
also contain certain materials,
compounds and components which
were essential for the proper
functioning and safe use of the
equipment. These could be hazardous
to your health and to the environment if
disposed of with general waste or if
handled incorrectly. Therefore, please
do not dispose of your old appliance
with general waste.
Consult with local authorities, dealers or
Miele in order to dispose of and recycle
electrical and electronic appliances.
Miele assumes no responsibility for
deleting any personal data left on the
appliance being disposed. Please
ensure that your old appliance is kept
away from children until removal.
Observe safety requirements for
appliances that may tip over or pose an
entrapment hazard.

Contents
3
Caring for the environment .................................................................................. 2
Important safety instructions ............................................................................... 6
Operating the washing machine ........................................................................ 11
Control panel......................................................................................................... 11
How the control panel works ................................................................................ 12
Before using for the first time ............................................................................ 14
Removing the protective foil and stickers ............................................................ 14
Environmentally friendly washing ...................................................................... 16
1. Preparing the laundry...................................................................................... 17
2. Loading the washing machine ....................................................................... 18
3. Selecting a program........................................................................................ 19
4. Adding detergent............................................................................................. 21
Detergent dispenser drawer .................................................................................. 21
Dispensing aids ................................................................................................ 21
Using chlorine bleach....................................................................................... 22
Using powder detergent................................................................................... 22
Using detergent tablets or pods.......................................................................22
Using fabric softener and liquid starch ............................................................ 23
CapDosing............................................................................................................. 23
5. Starting a program .......................................................................................... 26
6. Program end – removing the laundry ............................................................ 27
Spinning................................................................................................................ 28
Delay start ............................................................................................................ 30
Program chart...................................................................................................... 31
Extra options........................................................................................................ 34
Heavy soiling ......................................................................................................... 34
Light soiling ........................................................................................................... 34
Prewash................................................................................................................. 34
Buzzer.................................................................................................................... 34
The following extra options can be selected in addition to the programs ............ 35
Changing the program sequence ...................................................................... 36
Changing the program .......................................................................................... 36
Cancelling a program ............................................................................................ 36
Interrupting a program........................................................................................... 36
Adding or removing laundry .................................................................................. 37

Contents
4
Detergent ............................................................................................................. 38
Miele-recommended detergents ........................................................................... 38
General detergent recommendations.................................................................... 39
Cleaning and care ............................................................................................... 40
Cleaning the drum (Hygiene info) .......................................................................... 40
Cleaning the housing and control panel................................................................ 40
Cleaning the detergent dispensing drawer ........................................................... 40
Cleaning the water inlet filter................................................................................. 43
Frequently asked questions . . . ......................................................................... 44
Problem solving guide........................................................................................... 44
The wash program will not start ............................................................................ 44
The program is cancelled and a fault indicator light lights up on
the control panel.................................................................................................... 45
During the program, a symbol appears on the time display ................................. 46
An indicator light in the control panel lights up at the end of the program. .......... 46
General problems with the washing machine ....................................................... 47
An unsatisfactory wash result ............................................................................... 49
The door will not open........................................................................................... 50
Opening the door in the event of a blocked drain outlet and/or power failure ..... 51
Technical Service................................................................................................. 53
Contact in case of a fault ...................................................................................... 53
Optional accessories............................................................................................. 53
Warranty ................................................................................................................ 53
Installation and connection ................................................................................ 56
Front view .............................................................................................................. 56
Rear view............................................................................................................... 57
Installation surface ................................................................................................ 58
Transporting the washing machine to its installation site...................................... 58
Removing the shipping struts ............................................................................... 58
Refitting the transit bars ........................................................................................ 60
Levelling the machine............................................................................................ 61
Unscrewing and adjusting the feet................................................................... 61
Additional installation requirements ...................................................................... 62
Installing under a countertop............................................................................62
Setting up the cabinet ...................................................................................... 62
For closets at room height................................................................................ 63

Contents
5
Product dimensions .............................................................................................. 63
Dimensions....................................................................................................... 63
Installation on a plinth ...................................................................................... 64
Washer-dryer stack ..........................................................................................64
The Miele water protection system ....................................................................... 65
Water intake .......................................................................................................... 66
Drainage ................................................................................................................ 67
Electrical connection ............................................................................................. 68
Technical data...................................................................................................... 69
Programmable functions .................................................................................... 70
Choosing and selecting programmable functions ................................................ 70
Editing and saving the programmable function .................................................... 71
Exiting the programming level............................................................................... 71
Buzzer.............................................................................................................. 71
Keypad tone..................................................................................................... 71
PIN code.......................................................................................................... 72
Control panel switch-off status ...................................................................... 72
Memory .......................................................................................................... 73
Water inlet ...................................................................................................... 73
Additional long prewash – Normal ................................................................. 74
Gentle action .................................................................................................. 74
Reduce temperature....................................................................................... 74
Maximum rinse level....................................................................................... 75
Suds cooling ................................................................................................... 75
Anti-crease ..................................................................................................... 75
Low water pressure........................................................................................ 75
Chlorine bleach .............................................................................................. 76
Display brightness dimmed............................................................................ 76
Welcome tone................................................................................................. 76
Optional accessories .......................................................................................... 77
Detergent............................................................................................................... 77
Speciality detergents............................................................................................. 77
Fabric care............................................................................................................. 78
Additive ................................................................................................................. 78
Machine care......................................................................................................... 78

Important safety instructions
6
Warning
In order to reduce the risk of fire, electric shock, or injuries,
persons operating the appliance must adhere to the following
safety precautions:
 It is essential to read the operating instructions before using the
washing machine.
 GROUNDING INSTRUCTIONS
The washing machine must be grounded. Connecting the appliance
to ground reduces the danger of electric shock in the event of a
malfunction. The grounding is a protective conductor which provides
a path of least resistance for the current. The washing machine
comes complete with a power cord and plug with the corresponding
protective conductor. The power cord plug must be inserted into a
suitable outlet that has been installed and grounded in compliance
with all applicable local codes.
 WARNING: Incorrect grounding of the appliance will run the risk of
electric shock. In case of doubt, get in touch with a qualified
electrician and arrange to have your cabling inspected.
 Do not replace or make any changes to the plug supplied. If there
is no suitable socket available, a socket must be installed by a
qualified electrician.
 Do not use a damaged washing machine.
 Do not expose the washing machine to outdoor weather
conditions.
 Do not install the washing machine in an area where there is a risk
of freezing conditions. Frozen hoses may burst or split, and the
reliability of the electronic control unit may be impaired at
temperatures below freezing point.

Important safety instructions
7
 Before connecting the washing machine, make sure that the
connection data on the data plate (voltage and connected load)
match the domestic electricity supply. If in doubt, request the
connection data from a qualified electrician.
 Do not connect the washing machine to the domestic electricity
supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
 The washing machine is not intended for maritime applications or
for use in mobile units such as motor homes or aircraft. However,
installation in such scenarios may be possible under certain
conditions. Get in touch with Miele's Technical Service department
regarding these specific requirements.
 Do not make any changes or repairs on the washing machine if
this is not expressly permitted in these operating instructions.
 Only Miele is permitted to replace a damaged power cord. Miele
service technicians use original power cords from Miele.
 If hot-water systems are not used for longer than two weeks, there
may be a buildup of hydrogen under certain conditions. HYDROGEN
IS EXPLOSIVE. If the hot-water systems have not been in use for
longer than two weeks, allow hot water to run from all valves for
several minutes before operating the washing machine. This reduces
the formation of hydrogen. Refrain from smoking and keep away
from naked flames while the water valves are open. The gas will be
flammable during this time.
 Remove the door or destroy the door lock before disposing of the
washing machine.

Important safety instructions
8
Use
 Children are not allowed to play with, on, or inside the washing
machine. If you are operating the washing machine in the presence
of children, the children must be supervised at all times.
 The temperature of the porthole glass becomes very high during
washing. Danger of burning! Refrain from touching the porthole
glass. You must therefore keep children away from the porthole glass
during the wash cycle.
 Only use the washing machine for washing fabrics with a care
label stating that they are suitable for machine washing. Other
applications may be dangerous.
 Do not wash any fabrics which have been cleaned, washed, or
soaked with cleaning agents containing solvents (e.g. benzine) or
other flammable substances. These fabrics release vapours which
can ignite or explode. Do not add these kinds of fabric to a load of
washing.
 Do not use any solvents or other flammable substances or
explosive materials in the washing machine. These materials can
release vapours which can ignite or explode.
 Never use solvent based cleaning agents on or in the washing
machine. Surfaces are damaged on contact with cleaning agents.
 Always make sure that the drum is stationary before reaching in to
remove laundry. Do not touch the drum whilst it is still rotating.
 Do not make any alterations to the machine.
KEEP THESE OPERATING INSTRUCTIONS IN A SAFE
PLACE

Important safety instructions
9
 Miele tumble dryers and Miele washing machines can be installed
as a washer-dryer stack. A Miele washer-dryer connection kit is
required as an optional accessory for this. Please ensure that the
washer-dryer connection kit is suitable for the Miele tumble dryer
and the Miele washing machine.
 If installing the machine on a Miele plinth (available as an optional
accessory), please make sure you order the correct one for this
washing machine.
 Should detergent enter the eyes, rinse out immediately with plenty
of lukewarm water. If accidentally ingested, seek medical advice
immediately. People who have sustained damage to the skin or who
have sensitive skin should avoid contact with the detergent.
 The maximum dry laundry weight is 17.6 lb (8 kg). See the
“Program chart” for the maximum recommended loads for individual
programs.
 This product may contain chemicals know to the state of
California to cause cancer or birth defects or other reproductive
harm.

Important safety instructions
10
FCC Declaration of Conformity
 These devices comply with FCC Rules Part15. This equipment
has been tested and found to be in compliance with the limits for a
ClassB digital device, pursuant to Part15 of the FCC Rules of
Operation and is subject to the following conditions:
These devices may not cause harmful interference.
These devices must accept any interference received, including
interference that may cause undesired operation.
FCC Radiation Exposure Statement
 This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 8“ (20cm) between
the radiator and your body.
Industry Canada Statement
 This digital apparatus does not exceed the ClassB limits for
Radio Noise Emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of
Communications.
Complies with Canadian ICES-003 ClassB specifications.