Milesight Technology MS-C5374-PB User manual

Fisheye Network Camera
User Manual
V1.08

Thank you for purchasing our product. If there is any questions or requests, please do not hesitate
to contact your dealer.
This manual is applicable to the Milesight H.265 Fisheye Network Camera, series are shown as
follows, except where otherwise indicated.
This Manual explains how to use and manage Milesight Fisheye Network Camera on your network.
Previous experience of networking will be of use when using the products. Please read this manual
carefully before operation and retain it for future reference.
This manual may contain several technically incorrect places or printing errors, and the content is
subject to change without notice. The updates will be added into the new version of this manual.
We will readily improve or update the products or procedures described in the manual.
Copyright Statement
This manual may not be reproduced in any form or by any means to create any derivative such as
translation, transformation, or adaptation without the prior written permission of Milesight
Technology Co., Ltd (Hereinafter referred to as Milesight).
Milesight reserves the right to change this manual and the specifications without prior notice. The
latest specifications and user documentation for all Milesight products are available on our official
website www.milesight.com
Industry Canada ICES-003 Compliance:
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
Milesight H.265 Fisheye Network Camera
Type Megapixel
5MP
12MP
Fisheye Network Camera
MS-C5374-PB
MS-C9674-PB

Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger
or property loss. The precaution measures are divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may be caused if any of these warnings is neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
Warnings: Please follow these safeguards to
prevent injury or death.
Cautions: Please follow these safeguards to
prevent potential injury or material damage.
Warnings
This installation must be conducted by a qualified service person and should strictly
comply with the electrical safety regulations of the local region;
To avoid risk of fire and electric shock, do keep the product away from rain and moisture
before installed;
Do not touch components such as heat sinks, power regulators, and processors, which
may be hot;
Source with DC 12V;
Please make sure the plug is firmly inserted into the power socket;
When the product is installed on a wall or ceiling, the device should be firmly fixed;
If the product does not work properly, please contact your dealer. Never attempt to
disassemble the camera by yourself.
Cautions
Make sure that the power supply voltage is correct before using the camera;
Do not store or install the device in extremely hot or cold temperatures, as well as dusty
or damp locations, and do not expose it to high electromagnetic radiation;
Only use components and parts recommended by manufacturer;
Do not drop the camera or subject it to physical shock;
To prevent heat accumulation, do not block air circulation around the camera;
Laser beams may damage image sensors. The surface of image sensors should not be
exposed to where a laser beam equipment is used;
Use a blower to remove dust from the lens cover;
Use a soft, dry cloth to clean the surface of the camera. Stubborn stains can be removed
using a soft cloth dampened with a small quantity of detergent solution, then wipe dry;
Do not use volatile solvents such as alcohol, benzene or thinners as they may damage the
surface finishes;
Save the package to ensure availability of shipping containers for future transportation.

EU Conformity Statement
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury(Hg). For proper recycling, return the battery to your supplier or to a designated
collection point. For more information see: www.recyclethis.info.

Table of Contents
Chapter I Product Description.............................................................................................................. 1
1.1 Product Overview.................................................................................................................... 1
1.2 Key Features............................................................................................................................ 1
1.3 Hardware Overview.................................................................................................................2
1.4 How to Connect to Alarm Interface.........................................................................................3
1.5 How to Connect the Water-proof Connector..........................................................................3
1.6 System Requirements.............................................................................................................. 4
Chapter II Network Connection............................................................................................................5
2.1 Setting the Camera over the LAN............................................................................................ 5
2.1.1 Connect the Camera to the PC Directly.........................................................................5
2.1.2 Connect via a Switch or a Router...................................................................................5
2.2 Dynamic IP Connection............................................................................................................5
Chapter III Accessing the Network Camera.......................................................................................... 7
3.1 Assigning An IP Address...........................................................................................................7
3.1.1 Assigning An IP Address Using Smart Tools...................................................................7
3.1.2 Assign An IP Address via Browser................................................................................10
3.2 Accessing from the Web Browser..........................................................................................13
3.2.1 Access with Plugin....................................................................................................... 13
3.2.2 Access without Plugin..................................................................................................15
3.3 Accessing from Milesight VMS (Video Management Software)........................................... 20
Chapter IV System Operation Guide...................................................................................................22
4.1 Live Video.............................................................................................................................. 22
4.1.1 Operations on Live View Page..................................................................................... 23
4.1.2 Set / Call a preset / Patrol............................................................................................27
4.2 Playback................................................................................................................................. 29
4.3 Local Settings......................................................................................................................... 31
4.4 Basic Settings......................................................................................................................... 31
4.4.1 Video............................................................................................................................31
4.4.2 Image........................................................................................................................... 33
4.4.3 Audio............................................................................................................................41
4.4.4 Network....................................................................................................................... 43
4.4.5 Date&Time...................................................................................................................52
4.5 Advanced Settings................................................................................................................. 53
4.5.1 Alarm........................................................................................................................... 53
4.5.2 Storage.........................................................................................................................60
4.5.3 Security........................................................................................................................ 64
4.5.4 SIP................................................................................................................................ 67
4.5.5 Smart Event................................................................................................................. 70
4.5.6 Fisheye.........................................................................................................................77
4.5.7 Logs..............................................................................................................................79
4.6 System....................................................................................................................................80
4.7 Maintenance..........................................................................................................................81
4.7.1 System Maintenance................................................................................................... 81

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4.7.2 Auto Reboot.................................................................................................................82
Chapter V Services..............................................................................................................................83

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Chapter I Product Description
1.1 Product Overview
Milesight provides a consistent range of cost-effective and reliable Fisheye Network Camera to
fully meet your requirements. Based on embedded Linux operating system, Milesight Fisheye
Network Camera could be easily accessed and managed either locally or remotely with great
reliability. With built-in high-performance DSP video processing modules, the cameras pride on
low power consumption and high stability. They support state-of-the-art H.265/ H.264/ MJPEG
video compression algorithm and industry-leading HD dual-stream technology to achieve the
highest level of video image quality under the limited network resources. It is fully functional,
supporting for flexible and comprehensive alarm linkage mechanism, and features with
advanced technology, bringing panoramic viewing experience. It has the effect of more than 4
regular network cameras. The ultra high resolution and latest design guarantee the detailed
images and enjoy-able user-experience.
In practical applications, Milesight Fisheye Network Camera could either work independently in
the LAN, or be networked to form a powerful safety monitoring system. It is widely used in fields
such as finance, education, industrial production, civil defense, health care for security’s sake.
1.2 Key Features
70% ~80% bandwidth saved by 10-level adjustable H.265+
Up to 25fps@4000×3000
7 display modes to meet various needs
Built-in Microphone and Audio out
Equipped with Alarm In and Alarm Out
IK09-rated vandal-proof metal cover, and high vandal resistant enclosure
IP67-rated weather-proof housing
Streamlined design, exquisite appearance
Easy to blend in with the installation environment
255 Preset Points and 8 Patrols
Based on Linux OS with high reliability
Support ONVIF Profile S & G
Support Plugin-Free mode
Support activation and set-up of the security questions for cameras(V4x.7.0.69 or above)
ICR filter with auto switch, true day/night
UPnP protocol for the easy management of cameras
Support Milesight DDNS
Motion Detection, Privacy Masking, Network Fault Detection and ROI
FTP upload, SMTP upload, SD card record and SIP function
G.711/AAC audio compression capability
Three-privilege levels of users for flexible management
Micro SD/SDHC/SDXC card local storage support, expand the edge storage

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1.3 Hardware Overview
1. 5MP Fisheye Network Camera
2. 12MP Fisheye Network Camera

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3
Note:
1) DC 12V and PoE are available for power supply.
2) Built-in SD card slot can be seen after rotating open the cover, removing the 3 screws and
open the front panel.
1.4 How to Connect to Alarm Interface
External interface of camera is as the following, you can refer to the picture to install the external
alarm device:
PIN1: Alarm Output NC/NO 24V DC 1A
PIN2: Alarm Output NC/NO 24V DC 1A
PIN3: Alarm Input NC/NO ≤12V
PIN4: Alarm Input NC/NO ≤12V
1.5 How to Connect the Water-proof Connector
Step1: Get the network cable through the screw nut, rubber ring and the screw bolt.
Step2: Insert the rubber ring into the screw bolt.
Step3: Connect the screw nut to the screw bolt.
Step4: Place the O-Ring on the network port connector.
Step5: Connect the RJ45 to the network port connector, and tighten the screw bolt and the
connector.

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1.6 System Requirements
Operating System: Windows XP/Vista/7/8/10/Server 2000/Server 2008
CPU: 1.66GHz or higher
RAM: 1G or higher
Graphic memory: 128MB or more
Internet protocol: TCP/IP (IPv4/IPv6)
Web Browsers: Internet Explorer 8.0 and above version, Mozilla
Firefox, Google Chrome and Safari.

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Chapter II Network Connection
2.1 Setting the Camera over the LAN
Connecting the camera to a switch or a router is the most common connection method. The
camera must be assigned an IP address that is compatible with its LAN.
2.1.1 Connect the Camera to the PC Directly
In this method, only when the computer connected to a camera, it will be able to view the camera.
The camera must be assigned a compatible IP address to the computer. Details are shown as the
following figure.
Figure 2-1-1 Connect the camera to the PC directly
2.1.2 Connect via a Switch or a Router
Set network camera over the LAN via the switch or router as figure 2-1-2:
Figure 2-1-2 Connect via a switch or a Router
2.2 Dynamic IP Connection
Connecting the network camera via a router
Step1: Connect the network camera to a router;
Step2: On the camera, assign a LAN IP address, a Subnet mask and a Gateway;
Step3: On the router, set port forwarding. E.g. 80, 8000 and 554 ports. The steps for port
forwarding vary depending on different routers. Please look up the router's user manual for
assistance with port forwarding;
Step4: Apply a domain name from a domain name provider;

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Step5: Configure the DDNS settings in the setting interface of the router;
Step6: Visit the camera via the domain name.
Figure 2-2 Connect the network camera via a router using dynamic IP

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Chapter III Accessing the Network Camera
The camera must be assigned an IP address to be accessible.
3.1 Assigning An IP Address
The Network Camera must be assigned an IP address to be accessible. The default IP address of
Milesight Network Camera is 192.168.5.190. The default user name is “admin”, and password is
“ms1234”.
You can either change the IP address of the camera via Smart Tools or browser. Please connect the
camera in the same LAN of your computer.
3.1.1 Assigning An IP Address Using Smart Tools
Smart Tools is a software tool which can automatically detect multiple online Milesight network
cameras in the LAN, set IP addresses, and manage firmware upgrades. It’s recommended to use
when assigning IP addresses for multiple cameras.
Step1: Install Smart Tools (The software could be downloaded from our website);
Step2: Start Smart Tools, click the IPC Tools page, then enter the device information, such as IP
address, MAC address, Status, Port number, Netmask, and Gateway, then all related
Milesight network cameras in the same network that will be displayed. Details are shown as
Figure 3-1-1;

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Step3: Select a camera or multiple cameras according to the MAC addresses;
Select single camera
Select multiple cameras
Step4: If the selected camera shows "Active" in the status bar, you can directly type the User Name
and Password (Camera with version lower than 4x.7.0.69 is using admin/ms1234 by default),
change the IP address or other network values, and then click “Modify” button;

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If the selected camera shows "Inactive" in the status bar(Camera with version V4x.7.0.69 or
above), click to set the password when using it for the first time. You can also set the
security questions when activating the camera in case that you forget the password(You can reset
the password by answering three security questions correctly). Click ‘Save’ and it will show that the
activation was successful.
Note:
(1) Password must be 8 to 32 characters long, contain at least one number and one letter.
(2) You need to upgrade Smart Tools version to V2.4.0.1 or above to activate the camera.
After activation, you can change the IP address or other network values, and then click “Modify”
button.

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Step5: Change the IP address successfully;
Step6: By double clicking the selected camera or the browser of interested camera, you can access
the camera via web browser directly. The Internet Explorer window will pop up.
More usage of Smart Tools, please refer to the Smart Tools User Manual.
3.1.2 Assign An IP Address via Browser
If the network segment of the computer and that of the camera are different, please follow the
steps to change the IP address:
Step1: Change the IP address of computer to 192.168.5.0 segment, here are two ways as below:
a. StartControl PanelNetwork and Internet ConnectionNetwork Connection
Local Area Connection, and double click it. (Refer to Figure 3-1-8);

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b. Click “Advanced”, and then click “IP settings” “IP address” “Add” (See Figure
3-1-9). In the pop-up window, enter an IP address that in the same segment with
Milesight network camera ( e.g. 192.168.5.61, but please note that this IP address
shall not conflict with the IP address on the existing network);
Step2: Start the browser. In the address bar, enter the default IP address of the camera:
http://192.168.5.190;
Step3: If the camera’s firmware version is lower than V4x.7.0.69, it will directly display the login
page, enter the user name and password when the LOGIN page appears;
Default user name: admin

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Default password: ms1234
If the camera’s firmware version is V4x.7.0.69 or above, you need to set the password first
when using it for the first time. And you can also set three security questions for your device
after activation. Then, you can log in the device with You can log in to the camera with the
username(admin) and a custom password.
Note:
(1) Password must be 8 to 32 characters long, contain at least one number and one letter.
(2) You can click the “forget password” in login page to reset the password by answering three security
questions when you forget the password, if you set the security questions in advance.
Step4: After login, please select “Configuration”“Basic Settings”“Network”“TCP/IP”. The
Network Settings page appears (Shown as below Figure);

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Step5: Change the IP address or other network values. Then click “Save” button;
Step6: The change of default IP address is completed.
3.2 Accessing from the Web Browser
The camera can be used with the most standard operating systems and browsers. The
recommended browsers are Internet Explorer, Firefox, Chrome, Microsoft Edge, Safari.
3.2.1 Access with Plugin
Currently you can only access the camera with plugin via Internet Explorer.
Access over IE Browser
Before using the browser to get access to your camera, you need to install the MsActiveX firstly.
You can refer the steps as follows:
Step1: Launch the IE browser and enter the IP address of the camera;
Step2: Enter the User Name and Password and click “Login”;
(The default user name is “admin”, password is “ms1234”)
Step3: At the first time to log in the device, the browser will prompt to install Controls, please click
“Click here to download and install controls manually” as Figure 3-2-1;
Note：
1)During installing the controls, please keep the browsers close.
Step4: Follow the prompts to install the Controls, when it`s finished, it will pop out a window as
shown below. Please click “Finish” and refresh the browser, then you will see the video.

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If IE9 or higher version browser is used, it is suggested that the Milesight camera web link should
be added as a trusted site. See the instructions as follows:
Step1: Start the IE9 or higher version browser, and select “Tools”“Internet Options”;
Step2: Select “Security” to “Trusted”;
Step3: Enter the IP address of the camera in the blank and click “Add”;