Milesight C9674-PA User manual

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Fisheye Network Camera User Manual
Milesight Fisheye Network
Camera User Manual
Version: V2.0
Date: 2022-01-18

Chapter 1. Introduction.......................................................................................................................4
1.1 Copyright Statement................................................................................................................ 4
1.2 Industry Canada ICES-003 Compliance..................................................................................4
1.3 Safety Instruction.....................................................................................................................4
1.4 EU Conformity Statement....................................................................................................... 5
Chapter 2. Product Description..........................................................................................................6
2.1 Product Overview.................................................................................................................... 6
2.2 Key Features............................................................................................................................ 6
2.3 Hardware Overview.................................................................................................................7
2.4 How to Connect to Alarm Interface........................................................................................8
2.5 How to Connect the Water-proof Connector.......................................................................... 8
2.6 System Requirements...............................................................................................................9
Chapter 3. Network Connection.......................................................................................................10
3.1 Setting the Camera over the LAN.........................................................................................10
3.1.1 Connect the Camera to the PC Directly.....................................................................10
3.1.2 Connect via a Switch or a Router.............................................................................. 10
3.2 Dynamic IP Connection.........................................................................................................10
Chapter 4. Accessing the Network Camera....................................................................................12
4.1 Assigning An IP Address......................................................................................................12
4.1.1 Assigning An IP Address Using Smart Tools............................................................12
4.1.2 Assign An IP Address via Browser............................................................................17
4.2 Accessing from the Web Browser.........................................................................................19
4.2.1 Access with Plugin..................................................................................................... 20
4.2.2 Access without Plugin................................................................................................ 22
4.3 Accessing from Milesight VMS (Video Management Software)......................................... 23
Chapter 5. System Operation Guide................................................................................................25
5.1 Live Video............................................................................................................................. 25
5.1.1 Operations on Live View Page...................................................................................26
5.1.2 Set / Call a Preset / Patrol / Pattern............................................................................32
5.2 Playback.................................................................................................................................35
5.3 Local Settings.........................................................................................................................38
5.4 Basic Settings.........................................................................................................................39

Contents
5.4.1 Video...........................................................................................................................39
5.4.2 Image...........................................................................................................................42
5.4.3 Audio...........................................................................................................................54
5.4.4 Network.......................................................................................................................56
5.4.5 Date&Time..................................................................................................................73
5.5 Advanced Settings................................................................................................................. 74
5.5.1 Storage.........................................................................................................................74
5.5.2 Security........................................................................................................................79
5.5.3 SIP..............................................................................................................................85
5.5.4 Fisheye........................................................................................................................ 88
Logs.....................................................................................................................................90
5.6 Event.......................................................................................................................................91
5.6.1 Basic Event................................................................................................................. 91
5.6.2 VCA Event................................................................................................................105
5.6.3 People Counting........................................................................................................120
5.6.4 Heat Map...................................................................................................................128
5.7 System..................................................................................................................................135
5.8 Maintenance......................................................................................................................... 137
5.8.1 System Maintenance.................................................................................................137
5.8.2 Auto Reboot..............................................................................................................141
Chapter 6. Services.......................................................................................................................... 142

Chapter 1. Introduction
Thank you for purchasing our product. If there is any questions or requests, please do not hesitate to
contact your dealer.
This Manual explains how to use and manage Milesight network cameras on your network. Previous
experience of networking will be of use when using the products. Please read this manual carefully
before operation and retain it for future reference.
This manual may contain several technically incorrect places or printing errors, and the content is
subject to change without notice. The updates will be added into the new version of this manual. We
will readily improve or update the products or procedures described in the manual.
1.1 Copyright Statement
This manual may not be reproduced in any form or by any means to create any derivative such
as translation, transformation, or adaptation without the prior written permission of Milesight
Technology Co., Ltd(Hereinafter referred to as Milesight).
Milesight reserves the right to change this manual and the specifications without prior notice. The
latest specifications and user documentation for all Milesight products are available on our official
website www.milesight.com
1.2 Industry Canada ICES-003 Compliance
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
1.3 Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or
property loss. The precaution measures are divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may be caused if any of these warnings is neglected.
•This installation must be conducted by a qualified service person and should strictly comply
with the electrical safety regulations of the local region

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•To avoid risk of fire and electric shock, do keep the product away from rain and moisture before
installed.
•Do not touch components such as heat sinks, power regulators, and processors, which may be
hot
•Source with DC/AC 12V or PoE
•Please make sure the plug is firmly inserted into the power socket
•When the product is installed on a wall or ceiling, the device should be firmly fixed
•If the product does not work properly, please contact your dealer. Never attempt to disassemble
the camera by yourself
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
•Make sure that the power supply voltage is correct before using the camera
•Do not store or install the device in extremely hot or cold temperatures, dusty or damp locations,
and do not expose it to high electromagnetic radiation
•Only use components and parts recommended by manufacturer
•Do not drop the camera or subject it to physical shock
•To prevent heat accumulation, do not block air circulation around the camera
•Laser beams may damage image sensors. The surface of image sensors should not be exposed to
where a laser beam equipment is used
•Use a blower to remove dust from the lens cover
•Use a soft, dry cloth to clean the surface of the camera. Stubborn stains can be removed using a
soft cloth dampened with a small quantity of detergent solution, then wipe dry
•Do not use volatile solvents such as alcohol, benzene or thinners as they may damage the
surface finishes
•Save the package to ensure availability of shipping containers for future transportation
1.4 EU Conformity Statement
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see:www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union. See the product documentation for specific
battery information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury(Hg). For proper recycling, return the battery to your supplier or
to a designated collection point. For more information see:www.recyclethis.info.

Chapter 2. Product Description
2.1 Product Overview
Milesight provides a consistent range of cost-effective and reliable network cameras to fully meet
your requirements. Based on embedded Linux operating system, Milesight network cameras could
be easily accessed and managed either locally or remotely with great reliability. With built-in high-
performance DSP video processing modules, the cameras pride on low power consumption and
high stability. They support state-of-the-art H.265/ H.264/ MJPEG video compression algorithm
and industry-leading HD dual-stream technology to achieve the highest level of video image quality
under the limited network resources. It is fully functional, supporting for flexible and comprehensive
alarm linkage mechanism, day and night auto switch and privacy masking, etc.
In practical applications, Milesight network cameras could either work independently in the LAN,
or be networked to form a powerful safety monitoring system. It is widely used in fields such as
finance, education, industrial production, civil defense, health care for security’s sake.
2.2 Key Features
•70% ~80% bandwidth saved by 10-level adjustable H.265+
•Up to 25fps@4000×3000
•Support AI Video Analytics
•Support Hardware Dewarping and Software Dewarping
•Support Heat Map function
•Support Auto Tracking function
•11 display modes to meet various needs
•Equipped with Audio I/O and Alarm I/O
•IK10-rated vandal-proof metal cover, and IP67-rated weather-proof housing
•Streamlined design, exquisite appearance
•Easy to blend in with the installation environment
•Based on Linux OS with high reliability
•Support ONVIF Profile G & Q & S & T
•Support Plugin-Free mode
•Support activation and set-up of the security questions for cameras(V4x.7.0.69 or above)
•ICR filter with auto switch, true day/night
•UPnP protocol for the easy management of cameras
•Support Milesight DDNS
•Motion Detection, Privacy Masking, Network Fault Detection and ROI
•FTP upload, SMTP upload, SD card record and SIP function
•G.711/AAC audio compression capability

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•Three-privilege levels of users for flexible management
•Micro SD/SDHC/SDXC card local storage support, expand the edge storage
2.3 Hardware Overview
1. 5MP Fisheye Network Camera
2. 12MP (AI) Fisheye Network Camera

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Note:
•DC 12V and PoE are available for power supply.
•Built-in SD card slot can be seen after rotating open the cover, removing the 3 screws and open
the front panel.
2.4 How to Connect to Alarm Interface
External interface of camera is as the following, you can refer to the picture to install the external
alarm device:
•PIN1: Alarm Output NC/NO 24V DC 1A
•PIN2: Alarm Output NC/NO 24V DC 1A
•PIN3: Alarm Input NC/NO ≤12V
•PIN4: Alarm Input NC/NO ≤12V
2.5 How to Connect the Water-proof Connector

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Step1: Get the network cable through the screw nut, rubber ring and the screw bolt.
Step2: Insert the rubber ring into the screw bolt.
Step3: Connect the screw nut to the screw bolt.
Step4: Place the O-Ring on the network port connector.
Step5: Connect the RJ45 to the network port connector, and tighten the screw bolt and the connector.
2.6 System Requirements
Operating System: Windows XP/Vista/7/8/10/Server 2000/Server 2008
CPU: 1.66GHz or higher
RAM: 1G or higher
Graphic memory: 128MB or more
Internet protocol: TCP/IP (IPv4/IPv6)
Web Browsers: Internet Explorer 8.0 and above version, Mozilla Firefox, Google Chrome and
Safari.

Chapter 3. Network Connection
3.1 Setting the Camera over the LAN
Connecting the camera to a switch or a router is the most common connection method. The camera
must be assigned an IP address that is compatible with its LAN.
3.1.1 Connect the Camera to the PC Directly
In this method, only the computer connected to the camera will be able to view the camera. The
camera must be assigned a compatible IP address to the computer. Details are shown as the following
figure.
3.1.2 Connect via a Switch or a Router
Refer to the following figure to set network camera over the LAN via the switch or router.
3.2 Dynamic IP Connection
Connecting the network camera via a router

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Step1: Connect the network camera to a router;
Step2: On the camera, assign a LAN IP address, the Subnet mask and the Gateway;
Step3: On the router, set port forwarding. E.g. 80, 8000 and 554 ports. The steps for port forwarding
vary depending on different routers. Please look up the router's user manual for assistance with port
forwarding;
Step4: Apply a domain name from a domain name provider;
Step5: Configure the DDNS settings in the setting interface of the router;
Step6: Visit the camera via the domain name.

Chapter 4. Accessing the Network Camera
The camera must be assigned an IP address to be accessible.
4.1 Assigning An IP Address
The Network Camera must be assigned an IP address to be accessible. The default IP address of
Milesight network cameras is 192.168.5.190.
You can either change the IP address of the camera via Smart Tools or browser. Please connect the
camera in the same LAN of your computer.
4.1.1 Assigning An IP Address Using Smart Tools
Smart Tools is a software tool which can automatically detect multiple online Milesight network
cameras in the LAN, set IP addresses, and manage firmware upgrades. It’s recommended to use
when assigning IP addresses for multiple cameras.
Step1: Install Smart Tools (The software could be downloaded from our website);
Step2: Start Smart Tools, click the IPC Tools page, then enter the device information, such as IP
address, MAC address, Status, Port number, Netmask, and Gateway, then all related Milesight
network cameras in the same network that will be displayed. Details are shown as the figure below;

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Step3: Select a camera or multiple cameras according to the MAC addresses;
Select single camera:
Select multiple cameras:

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Step4: If the selected camera shows "Active" in the status bar, you can directly type the User Name
and Password (Camera with version lower than 4x.7.0.69 is using admin/ms1234 by default), change
the IP address or other network values, and then click “Modify” button;

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If the selected camera shows "Inactive" in the status bar (Camera with version V4x.7.0.69 or
above), click to set the password when using it for the first time. You can also set the
security questions when activating the camera in case that you forget the password(You can reset
the password by answering three security questions correctly). Click ‘Save’ and it will show that the
activation was successful.
Note:
•Password must be 8 to 32 characters long, contain at least one number and one letter.
•You need to upgrade Smart Tools version to V2.4.0.1 or above to activate the camera.
After activation, you can change the IP address or other network values, and then click “Modify”
button.

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Step6: By double clicking the selected camera or the browser of interested camera, you can access
the camera via web browser directly. The Internet Explorer window will pop up.
More usage of Smart Tools, please refer to the Smart Tools User Manual.

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4.1.2 Assign An IP Address via Browser
If the network segment of the computer and that of the camera are different, please follow the steps
to change the IP address:
Step1: Change the IP address of computer to 192.168.5.0 segment, here are two ways as below:
a. Start→Control Panel→Network and Internet Connection→Network Connection→Local Area
Connection, and double click it;
b. Click “Advanced”, and then click “IP settings”# “IP address”# “Add”. In the pop-up window,
enter an IP address that in the same segment with Milesight network cameras ( e.g. 192.168.5.61, but
please note that this IP address shall not conflict with the IP address on the existing network);

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Step2: Start the browser. In the address bar, enter the default IP address of the
camera:http://192.168.5.190;
Step3: If the camera’s firmware version is lower than V4x.7.0.69, it will directly display the login
page, enter the user name and password when the LOGIN page appears;
•Default user name: admin
•Default password: ms1234

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If the camera’s firmware version is V4x.7.0.69 or above, you need to set the password first
when using it for the first time. And you can also set three security questions for your device
after activation. Then, you can log in the device with You can log in to the camera with the
username(admin) and a custom password.
Note:
•Password must be 8 to 32 characters long, contain at least one number and one letter.
•You can click the “forget password” in login page to reset the password by answering three
security questions when you forget the password, if you set the security questions in advance.
Step4: After login, please select “Configuration” →“Basic Settings” →“Network” →“TCP/IP”.
The Network Settings page appears (Shown as below Figure);
Step5: Change the IP address or other network values. Then click “Save” button;
Step6: The change of default IP address is completed.
4.2 Accessing from the Web Browser
The camera can be used with the most standard operating systems and browsers. The recommended
browsers are Internet Explorer, Firefox, Chrome, Microsoft Edge, Safari.

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4.2.1 Access with Plugin
Currently you can only access the camera with plugin via Internet Explorer.
Access over IE Browser
Before using the browser to get access to your camera, you need to install the MsActiveX firstly.
You can refer the steps as follows:
Step1: Launch the IE browser and enter the IP address of the camera;
Step2: Enter the User Name and Password and click “Login”;
Step3: At the first time to log in the device, the browser will prompt to install Controls, please click
“Click here to download and install controls manually” as shown in the figure below;
Note: During installing the controls, please keep the browsers close.
Step4: Follow the prompts to install the Controls, when it`s finished, it will pop out a window as
shown in the figure below. Please click “Finish” and refresh the browser, then you will see the video.
If IE9 or higher version browser is used, it is suggested that the Milesight network cameras web link
should be added as a trusted site. See the instructions as follows:
Step1: Start the IE9 or higher version browser, and select “Tools”→“Internet Options”;