Milesight AI Series User manual

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Network Camera User Manual
Network Camera User Manual
AI Series
Version: V9.0
Date: 2022-07-26

Chapter 1. Introduction.......................................................................................................................5
1.1 Copyright Statement................................................................................................................ 5
1.2 Industry Canada ICES-003 Compliance..................................................................................5
1.3 Safety Instruction.....................................................................................................................5
1.4 EU Conformity Statement....................................................................................................... 6
1.5 Revision History...................................................................................................................... 6
Chapter 2. Product Description..........................................................................................................7
2.1 Product Overview.................................................................................................................... 7
2.2 Key Features............................................................................................................................ 7
2.3 System Requirements...............................................................................................................9
Chapter 3. Configuration Flow........................................................................................................ 10
Chapter 4. Network Connection.......................................................................................................12
4.1 Setting the Camera over the LAN.........................................................................................12
4.1.1 Connect the Camera to the PC Directly.....................................................................12
4.1.2 Connect via a Switch or a Router.............................................................................. 12
4.2 Dynamic IP Connection.........................................................................................................12
Chapter 5. Accessing the Network Camera....................................................................................14
5.1 Assigning An IP Address......................................................................................................14
5.1.1 Assigning An IP Address Using Smart Tools............................................................14
5.1.2 Assign An IP Address via Browser............................................................................18
5.2 Accessing from the Web Browser.........................................................................................20
5.3 Accessing from Milesight Back-end Software......................................................................21
5.3.1 Accessing from Milesight NVR (Network Video Recorder)..................................... 21
5.3.2 Accessing from Milesight CMS (Center Management System).................................21
5.3.3 Accessing from Milesight VMS Enterprise (Video Management System)................22
Chapter 6. Live View.........................................................................................................................24
6.1 Live Video............................................................................................................................. 24
6.2 Face Detection Mode.............................................................................................................27
6.3 PTZ Mode..............................................................................................................................30
6.3.1 Operations on Live View Page...................................................................................31
6.3.2 3D Positioning............................................................................................................ 32
6.3.3 Set / Call a Preset / Patrol / Pattern............................................................................32

Contents
6.4 LPR Mode..............................................................................................................................39
Chapter 7. Playback...........................................................................................................................43
Chapter 8. Settings.............................................................................................................................48
8.1 Media......................................................................................................................................48
8.1.1 Video...........................................................................................................................48
8.1.2 Image...........................................................................................................................51
8.1.3 Audio...........................................................................................................................68
8.2 Network..................................................................................................................................70
8.2.1 Basic............................................................................................................................70
8.2.2 Advanced.....................................................................................................................85
8.3 Storage....................................................................................................................................96
8.3.1 Storage Management...................................................................................................96
8.3.2 Record Settings...........................................................................................................97
8.3.3 Snapshot Settings........................................................................................................99
8.3.4 Explorer.....................................................................................................................101
8.4 Event.....................................................................................................................................101
8.4.1 Basic Event............................................................................................................... 102
8.4.2 VCA Event................................................................................................................110
8.4.3 People Counting........................................................................................................134
8.4.4 Face Detection.......................................................................................................... 151
8.4.5 Heat Map...................................................................................................................159
8.5 PTZ.......................................................................................................................................165
8.5.1 Basic..........................................................................................................................165
8.5.2 Auto Home................................................................................................................169
8.5.3 PTZ Limits................................................................................................................170
8.5.4 Initial Position...........................................................................................................171
8.5.5 Privacy Mask............................................................................................................ 172
8.5.6 Schedule Tasks..........................................................................................................175
8.5.7 Auto Tracking...........................................................................................................176
8.5.8 Config Clear..............................................................................................................177
8.5.9 RS485........................................................................................................................178
8.5.10 Status.......................................................................................................................179

Contents
8.6 LPR (Optional).....................................................................................................................180
8.6.1 Settings......................................................................................................................180
8.6.2 Smart Search.............................................................................................................212
8.7 IoT (Optional)......................................................................................................................214
8.7.1 Settings......................................................................................................................215
8.7.2 Alarm Settings.......................................................................................................... 225
8.8 System..................................................................................................................................228
8.8.1 System Setting.......................................................................................................... 228
8.8.2 Security......................................................................................................................231
8.8.3 Logs...........................................................................................................................237
8.8.4 Maintenance.............................................................................................................. 238
Chapter 9. Services.......................................................................................................................... 242

Chapter 1. Introduction
1.1 Copyright Statement
This manual may not be reproduced in any form or by any means to create any derivative such
as translation, transformation, or adaptation without the prior written permission of Milesight
Technology Co., Ltd (Hereinafter referred to as Milesight).
reserves the right to change this manual and the specifications without prior notice. The
latest specifications and user documentation for all Milesight products are available on our official
website http://www.milesight.com
1.2 Industry Canada ICES-003 Compliance
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
1.3 Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or
property loss. The precaution measures are divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may be caused if any of these warnings is neglected.
•This installation must be conducted by a qualified service person and should strictly comply
with the electrical safety regulations of the local region
•To avoid risk of fire and electric shock, do keep the product away from rain and moisture before
installed.
•Do not touch components such as heat sinks, power regulators, and processors, which may be
hot
•Source with DC/AC 12V or PoE
•Please make sure the plug is firmly inserted into the power socket
•When the product is installed on a wall or ceiling, the device should be firmly fixed
•If the product does not work properly, please contact your dealer. Never attempt to disassemble
the camera by yourself
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.

Network Camera User Manual | 1 - Introduction | 6
•Make sure that the power supply voltage is correct before using the camera
•Do not store or install the device in extremely hot or cold temperatures, dusty or damp locations,
and do not expose it to high electromagnetic radiation
•Only use components and parts recommended by manufacturer
•Do not drop the camera or subject it to physical shock
•To prevent heat accumulation, do not block air circulation around the camera
•Laser beams may damage image sensors. The surface of image sensors should not be exposed to
where a laser beam equipment is used
•Use a blower to remove dust from the lens cover
•Use a soft, dry cloth to clean the surface of the camera. Stubborn stains can be removed using a
soft cloth dampened with a small quantity of detergent solution, then wipe dry
•Do not use volatile solvents such as alcohol, benzene or thinners as they may damage the
surface finishes
•Save the package to ensure availability of shipping containers for future transportation
1.4 EU Conformity Statement
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see:www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union. See the product documentation for specific
battery information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury(Hg). For proper recycling, return the battery to your supplier or
to a designated collection point. For more information see:www.recyclethis.info.
1.5 Revision History
Version Revision Content Release Date
V9.0 First release June 2022

Chapter 2. Product Description
2.1 Product Overview
Milesight provides a consistent range of cost-effective and reliable network cameras to fully meet
your requirements. Based on embedded Linux operating system, Milesight network cameras could
be easily accessed and managed either locally or remotely with great reliability. With built-in high-
performance DSP video processing modules, the cameras pride on low power consumption and
high stability. They support state-of-the-art H.265/ H.264/ MJPEG video compression algorithm
and industry-leading HD dual-stream technology to achieve the highest level of video image quality
under the limited network resources. It is fully functional, supporting for flexible and comprehensive
alarm linkage mechanism, day and night auto switch and privacy masking, etc.
In practical applications, Milesight network cameras could either work independently in the LAN,
or be networked to form a powerful safety monitoring system. It is widely used in fields such as
finance, education, industrial production, civil defense, health care for security’s sake.
2.2 Key Features
System
•Built-in WEB server, support IE/ Firefox/ Chrome/ Safari browser
•Based on Linux OS with high reliability
•Support Plugin-Free mode
•Support activation and set-up of the security questions for cameras
•Support ONVIF Profile G & Q & S & T
•Three-privilege levels of users for flexible management
•Micro SD/SDHC/SDXC card local storage support, expand the edge storage
Image
•0.001Lux Ultra Low Light
•Smart IR II technology
•4K Video Viewing Experience
•P-Iris Control
•3 in 1 Super WDR Pro
•Support HLC
•Support BLC
•ICR filter with auto switch, true day/night

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•Corridor Mode
Video
•H.265/ H.264/ MJPEG video compression capability
•70% ~80% bandwidth saved by 10-level adjustable H.265+
•Support Primary Stream/ Secondary Stream/ Tertiary Stream
•Support Smart Stream
•Real-time video electronic amplification
Audio
•G.711/AAC audio compression capability
•Support Audio I/O
Network
•UPnP protocol for the easy management of camera
•Support Milesight DDNS
•FTP upload, SMTP upload, SD card record and SIP phone
Advanced Function
•Motion Detection, Privacy Masking, Network Fault Detection and ROI
•Support AI Video Content Analysis
•Support People Counting function
•Support Face Detection function
•Support Heat Map function
Hardware
•Support PoE for power supply
•Support Alarm I/O
•Built-in Microphone
•IK10-rated vandal-proof metal cover, and IP67-rated weather-proof housing
PTZ
•Up to 42X for Speed Dome, 23X Optical Zoom for PTZ Bullet Plus and 23X for PTZ Dome
•360° continuous pan and -5°~ 90° (Auto Flip) tilt for Speed Dome
•360° continuous pan and -45°~30° tilt for PTZ Bullet
•360° continuous pan and -5°~90° (Auto Flip) tilt for PTZ Dome
•300 Preset Points, 8 Patrols and 4 Patterns
•Auto Tracking, 3D Positioning, PTZ Motion, PTZ Limit, Scheduled Tasks and Auto Home
function

Network Camera User Manual | 2 - Product Description | 9
•White LED for PTZ Bullet
2.3 System Requirements
Operating System: Windows XP/Vista/7/8/10/Server 2000/Server 2008
CPU: 1.66GHz or higher
RAM: 1G or higher
Graphic memory: 128MB or more
Internet protocol: TCP/IP (IPv4/IPv6)
Web Browsers: Internet Explorer 8.0 and above version, Mozilla Firefox, Google Chrome and
Safari.

Chapter 3. Configuration Flow
The configuration flow of cameras is shown in the following figure.
Note: The configuration must be based on the actual situation of different models.
More configuration details is shown in the following table.
Table 1. Description of flow

Network Camera User Manual | 3 - Configuration Flow | 11
Configuration Description Reference
Network Connection Connect the network camera. You can set the camera over the LAN or
dynamic IP connection. 4.1 Setting the Camera over the LAN
(page 12)
Accessing the Network Camera Accessing from IP address, web browser and Milesight back-end
software are available. 5.1 Assigning An IP Address (page
14)
Configure Basic Parameters After login the camera, you can adjust the video/image/audio/network
parameters as needed.
8.1 Media (page 48)
8.2 Network (page 70)
Configure Advanced Functions Configure the advanced functions,
such as VCA and people counting. 8.4 Event (page 101)

Chapter 4. Network Connection
4.1 Setting the Camera over the LAN
Connecting the camera to a switch or a router is the most common connection method. The camera
must be assigned an IP address that is compatible with its LAN.
4.1.1 Connect the Camera to the PC Directly
In this method, only the computer connected to the camera will be able to view the camera. The
camera must be assigned a compatible IP address to the computer. Details are shown as the following
figure.
4.1.2 Connect via a Switch or a Router
Refer to the following figure to set network camera over the LAN via the switch or router.
4.2 Dynamic IP Connection
Step1: Connect the network camera to a router;
Step2: On the camera, assign a LAN IP address, the Subnet mask and the Gateway;

Network Camera User Manual | 4 - Network Connection | 13
Step3: On the router, set port forwarding. E.g. 80, 8000 and 554 ports. The steps for port forwarding
vary depending on different routers. Please look up the router's user manual for assistance with port
forwarding;
Step4: Apply a domain name from a domain name provider;
Step5: Configure the DDNS settings in the setting interface of the router;
Step6: Visit the camera via the domain name.

Chapter 5. Accessing the Network Camera
5.1 Assigning An IP Address
The Network Camera must be assigned an IP address to be accessible. The default IP address of
Milesight network cameras is 192.168.5.190.
You can either change the IP address of the camera via Smart Tools or browser. Please connect the
camera in the same LAN of your computer.
5.1.1 Assigning An IP Address Using Smart Tools
Smart Tools is a software tool which can automatically detect multiple online Milesight network
cameras in the LAN, set IP addresses, and manage firmware upgrades. It’s recommended to use
when assigning IP addresses for multiple cameras.
Step1: Install Smart Tools (The software could be downloaded from our website);
Step2: Start Smart Tools, click the IPC Tools page, then enter the device information, such as IP
address, MAC address, Status, Port number, Netmask, and Gateway, then all related Milesight
network camera in the same network will be displayed. Details are shown as the figure below;

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Step3: Select a camera or multiple cameras according to the MAC addresses;
Select single camera:
Select multiple cameras:

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Step4: If the selected camera shows "Inactive" in the status bar, click "Activate" to set the password
when using it for the first time. You can also set the security questions when activating the camera in
case that you forget the password (You can reset the password by answering three security questions
correctly). Click ‘Save’ and it will show that the activation was successful.
Note:
•Password must be 8 to 32 characters long, contain at least one number and one letter.
•You need to upgrade Smart Tools version to V2.4.0.1 or above to activate the camera.
Step5: After activation, you can change the IP address or other network values, and then click
“Modify” button.

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Step6: By double clicking the selected camera or the browser of interested camera, you can access
the camera via web browser directly. The Internet Explorer window will pop up.
More usage of Smart Tools, please refer to the Smart Tools User Manual.

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5.1.2 Assign An IP Address via Browser
If the network segment of the computer and that of the camera are different, please follow the steps
to change the IP address:
Step1: Change the IP address of computer to 192.168.5.0 segment, here are two ways as below:
a. Start→Control Panel→Network and Internet Connection→Network Connection→Local Area
Connection, and double click it;
b. Click “Advanced”, and then click “IP settings”--> “IP address”--> “Add”. In the pop-up window,
enter an IP address that in the same segment with Milesight network camera ( e.g. 192.168.5.61, but
please note that this IP address shall not conflict with the IP address on the existing network);

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Step2: Start the browser. In the address bar, enter the default IP address of the
camera:http://192.168.5.190;
Step3: You need to set the password first when using it for the first time. And you can also set three
security questions for your device after activation. Then you can log in to the camera with the user
name (admin) and a custom password.
Note:

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•Password must be 8 to 32 characters long, contain at least one number and one letter.
•You can click the “forget password” in login page to reset the password by answering three
security questions when you forget the password, if you set the security questions in advance.
Step4: After login, please select “Settings” →“Network” →“Basic” →“TCP/IP”. The Network
Settings page appears (Shown as below Figure);
Step5: Change the IP address or other network values. Then click “Save” button;
Step6: The change of default IP address is completed.
5.2 Accessing from the Web Browser
The camera can be used with the most standard operating systems and browsers. And the camera
was upgraded to support Plugin-Free Mode. In Plugin-Free Mode, you can preview the video on
the browser without plugin. Currently Plugin-Free Mode is supported in Firefox & Google Chrome
& Safari & Edge browser for Windows system, MAC system, iOS system and Android system.
Both H.265&H.264 video codec are supported in Plugin-Free Mode for camera, and it will play the
secondary stream by default.
Note:
•For the firmware which below V4x.7.0.74, please upgrade the Network Camera to V4x.7.0.74
or above (Please upgrade the browser to the latest version).