Milesight MS-C2961 Series User manual

PTZ Network Camera
User Manual
V2.20

Thank you for purchasing our product. If there is any questions or requests, please do not hesitate
to contact your dealer.
This manual is applicable to the Milesight PTZ Network Camera, series are shown as follows,
unless otherwise noted.
Note:
For AI series camera, please mount it in a forward-facing position for more accurate AI function.
This Manual explains how to use and manage Milesight network cameras on your network.
Previous experience of networking will be of use when using the products. Please read this manual
carefully before operation and retain it for future reference.
Milesight PTZ Network Camera
Type
Megapixel
2MP
5MP
8MP
23X/30X/36X/42X
Speed Dome
Network Camera
MS-C2841-X36TPB/
MS-C2941-X23RPB/
MS-C2941-X30RPB/
MS-C2941-X42RPB
MS-C5341-X23HPB/
MS-C5341-X30HPB/
MS-C5341-X42HPB
MS-C8241-X36PB
12X Mini PTZ
Bullet Network
Camera
MS-C2961-(R)E(P)B/
MS-C2961-(Q)(R)EL(P)B
MS-C5361-(H)E(P)B
MS-C8161-(H)E(P)B
12X/20X/23X
Mini PTZ Dome
Network Camera
MS-C2871-X20TPB/
MS-C2971-X12RPB/
MS-C2971-X23RPB
MS-C5371-X12HPB/
MS-C5371-X23HPB
MS-C8271-X20PB
AI
23X/30X/36X/42X
Speed Dome
Network Camera
MS-C2841-X36TPA/
MS-C2941-X23TPA/
MS-C2941-X30TPA/
MS-C2941-X42TPA/
MS-C2841-X36(R)(T)PC/
MS-C2941-X23(R)(T)PC/
MS-C2941-X30(R)(T)PC/
MS-C2941-X42(R)(T)PC
MS-C5341-X23PC/
MS-C5341-X30PC/
MS-C5341-X42PC
MS-C8241-X36PA/
MS-C8241-X36PC
AI
5X/12X/20X/23X
Mini PTZ Bullet
Plus Network
Camera
MS-C2861-X5TPA/
MS-C2961-X12TPA/
MS-C2861-X20TPA/
MS-C2961-X23TPA/
MS-C2861-X5(R)(T)PC/
MS-C2861-X20(R)(T)LPC/
MS-C2961-X20(R)(T)PC/
MS-C2961-X23(R)(T)(L)PC
MS-C5361-X23PC
MS-C8261-X5PA/
MS-C8261-X20PA/
MS-C8261-X5PC/
MS-C8261-X20PC
AI 12X/20X/23X
Mini PTZ Dome
Network Camera
MS-C2871-X20TPA/
MS-C2971-X12TPA/
MS-C2971-X23TPA/
MS-C2871-X20(R)(T)PC/
MS-C2971-X12(R)(T)PC/
MS-C2971-X23(R)(T)PC/
MS-C5371-X12PC
-

This manual may contain several technically incorrect places or printing errors, and the content is
subject to change without notice. The updates will be added into the new version of this manual.
We will readily improve or update the products or procedures described in the manual.
Copyright Statement
This manual may not be reproduced in any form or by any means to create any derivative such as
translation, transformation, or adaptation without the prior written permission of Milesight
Technology Co., Ltd (Hereinafter referred to as Milesight).
Milesight reserves the right to change this manual and the specifications without prior notice. The
latest specifications and user documentation for all Milesight products are available on our official
website www.milesight.com
Industry Canada ICES-003 Compliance:
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger
or property loss. The precaution measures are divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may be caused if any of these warnings is neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
Warnings: Please follow these safeguards to
prevent injury or death.
Cautions: Please follow these safeguards to
prevent potential injury or material damage.
Warnings
This installation must be conducted by a qualified service person and should strictly
comply with the electrical safety regulations of the local region;
To avoid risk of fire and electric shock, do keep the product away from rain and moisture
before installed;
Do not touch components such as heat sinks, power regulators, and processors, which
may be hot;
Source with DC 12V or AC 24V;
Please make sure the plug is firmly inserted into the power socket;
When the product is installed on a wall or ceiling, the device should be firmly fixed;
If the product does not work properly, please contact your dealer. Never attempt to
disassemble the camera by yourself.

Cautions
Make sure that the power supply voltage is correct before using the camera;
Do not store or install the device in extremely hot or cold temperatures, as well as dusty
or damp locations, and do not expose it to high electromagnetic radiation;
Only use components and parts recommended by manufacturer;
Do not drop the camera or subject it to physical shock;
To prevent heat accumulation, do not block air circulation around the camera;
Laser beams may damage image sensors. The surface of image sensors should not be
exposed to where a laser beam equipment is used;
Use a blower to remove dust from the lens cover;
Use a soft, dry cloth to clean the surface of the camera. Stubborn stains can be removed
using a soft cloth dampened with a small quantity of detergent solution, then wipe dry;
Do not use volatile solvents such as alcohol, benzene or thinners as they may damage the
surface finishes;
Save the package to ensure availability of shipping containers for future transportation.
EU Conformity Statement
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury(Hg). For proper recycling, return the battery to your supplier or to a designated
collection point. For more information see: www.recyclethis.info.

Table of Contents
Chapter I Product Description.............................................................................................................. 1
1.1 Product Overview.................................................................................................................... 1
1.2 Key Features............................................................................................................................ 1
1.3 Hardware Overview.................................................................................................................2
1.4 How to Connect to Alarm Interface.........................................................................................7
1.5 How to Connect the Water-proof Connector..........................................................................7
1.6 System Requirements.............................................................................................................. 8
Chapter II Network Connection............................................................................................................9
2.1 Setting the Camera over the LAN............................................................................................ 9
2.1.1 Connect the Camera to the PC Directly.........................................................................9
2.1.2 Connect via a Switch or a Router...................................................................................9
2.2 Dynamic IP Connection............................................................................................................9
Chapter III Accessing the Network Camera........................................................................................ 11
3.1 Assigning An IP Address.........................................................................................................11
3.1.1 Assigning An IP Address Using Smart Tools.................................................................11
3.1.2 Assign An IP Address via Browser................................................................................14
3.2 Accessing from the Web Browser..........................................................................................17
3.2.1 Access with Plugin....................................................................................................... 17
3.2.2 Access without Plugin..................................................................................................19
3.3 Accessing from Milesight VMS (Video Management Software)........................................... 20
Chapter IV System Operation Guide...................................................................................................21
4.1 Live Video.............................................................................................................................. 21
4.1.1 Operations on Live View Page..................................................................................... 21
4.1.2 3D Positioning..............................................................................................................23
4.1.3 Set / Call a preset / Patrol / Pattern............................................................................ 24
4.2 Playback................................................................................................................................. 28
4.3 Local Settings......................................................................................................................... 30
4.4 Basic Settings......................................................................................................................... 30
4.4.1 Video............................................................................................................................30
4.4.2 Image........................................................................................................................... 33
4.4.3 Audio............................................................................................................................42
4.4.4 Network....................................................................................................................... 43
4.4.5 Date&Time...................................................................................................................55
4.5 Advanced Settings................................................................................................................. 56
4.5.1 Storage.........................................................................................................................56
4.5.2 Security........................................................................................................................ 59
4.5.3 SIP................................................................................................................................ 63
4.5.4 PTZ............................................................................................................................... 66
4.5.5 Logs..............................................................................................................................73
4.6 Event...................................................................................................................................... 73
4.6.1 Basic Event...................................................................................................................73
4.6.2 VCA Event.................................................................................................................... 82
4.6.3 People Counting........................................................................................................ 100

4.6.4 Face Detection(Optional).......................................................................................... 108
4.7 LPR(Optional).......................................................................................................................112
4.7.1 Live Video.................................................................................................................. 112
4.7.2 Settings...................................................................................................................... 113
4.7.3 Smart Search..............................................................................................................126
4.8 System..................................................................................................................................128
4.9 Maintenance........................................................................................................................130
4.9.1 System Maintenance................................................................................................. 130
4.9.2 Auto Reboot...............................................................................................................132
Chapter V Services............................................................................................................................133

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Chapter I Product Description
1.1 Product Overview
Milesight provides a consistent range of cost-effective and reliable network cameras to fully
meet your requirements. Based on embedded Linux operating system, Milesight network
cameras could be easily accessed and managed either locally or remotely with great reliability.
With built-in high-performance DSP video processing modules, the cameras pride on low power
consumption and high stability. They support state-of-the-art H.265/ H.264/ MJPEG video
compression algorithm and industry-leading HD dual-stream technology to achieve the highest
level of video image quality under the limited network resources. It is fully functional, supporting
for flexible and comprehensive alarm linkage mechanism, day and night auto switch, smart PTZ
control and privacy masking, etc.
In practical applications, Milesight network cameras could either work independently in the LAN,
or be networked to form a powerful safety monitoring system. It is widely used in fields such as
finance, education, industrial production, civil defense, health care for security’s sake.
1.2 Key Features
Up to 30X Optical Zoom for Speed Dome, 42X for Speed Dome II, 12X Optical Zoom for Mini
PTZ Bullet and 12X for Mini PTZ Dome
360° continuous pan and 0°~ 90° (Auto Flip) tilt for Speed Dome/ Speed Dome II
360° continuous pan and -45°~30° tilt for Mini PTZ Bullet
360° continuous pan and -5°~90° (Auto Flip) tilt for Mini PTZ Dome
300 Preset Points, 8 Patrols and 4 Patterns
Based on Linux OS with high reliability
H.265/ H.264/ MJPEG video compression capability
Support AI Video Analytics
Support Plugin-Free mode
Support Smart Stream
Support ONVIF Profile G & Q & S & T
Support activation and set-up of the security questions for cameras(V4x.7.0.69 or above)
ICR filter with auto switch, true day/night
Built-in WEB server, support IE/ Firefox/ Chrome/ Safari browser
UPnP protocol for the easy management of IPC
Support Milesight DDNS
Auto Tracking, 3D Positioning, PTZ Motion, PTZ Limit, Scheduled Tasks and Auto Home
function
White LED for Mini PTZ Bullet
Motion Detection, Privacy Masking, Network Fault Detection and ROI
FTP upload, SMTP upload, SD card record and SIP function
G.711/AAC audio compression capability
Audio Input/Output and Alarm Input/Output
Three-privilege levels of users for flexible management
Micro SD/SDHC/SDXC card local storage support, expand the edge storage
Local PAL/NTSC signal output

2
1.3 Hardware Overview
1. Speed Dome Network Camera
Figure 1-3-1 Speed Dome Network Camera
Note:
1) Only AC 24V is available for Speed Dome power supply. AC 24V and PoE (802.3at) are
available for PoE Speed Dome power supply.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to
factory default.

3
2. (AI) Speed Dome Network Camera II
Figure 1-3-2 Speed Dome Network Camera II
Note:
1) Only AC 24V is available for Speed Dome II power supply. AC 24V and PoE (802.3at) are
available for PoE Speed Dome II power supply.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to
factory default.

4
3. 12X Mini PTZ Bullet Network Camera
Wall Mount: Pedestal Mount:
Mini PTZ Bullet: Mini PoE PTZ Bullet:
Figure 1-3-3 12x Mini PTZ Bullet Network Camera
Note:
1) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to
factory default.
2) Only DC 12V is available for Mini PTZ Bullet power supply. DC 12V and PoE (802.3at) are
available for Mini PoE PTZ Bullet power supply.

5
4. AI 5X/20X/23X Mini PTZ Bullet Plus Network Camera
Figure 1-3-3 AI Mini PTZ Bullet Plus Network Camera
Note:
1) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to
factory default.
2) DC 12V and PoE (802.3at) are available for power supply.

6
5. (AI) 12X/20X/23X Mini PTZ Dome Network Camera
Figure 1-3-4 Mini PTZ Dome Network Camera
Note:
1) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to
factory default.
2) DC 12V and PoE (802.3at) are available for power supply.

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1.4 How to Connect to Alarm Interface
External interface of camera is as the following, you can refer to the picture to install the external
alarm device:(Example for PTZ BULLET)
PIN1: Alarm Output NC/NO 24V DC 1A
PIN2: Alarm Output NC/NO 24V DC 1A
PIN3: Alarm Input NC/NO ≤12V
PIN4: Alarm Input NC/NO ≤12V
1.5 How to Connect the Water-proof Connector
Step1: Get the network cable through the screw nut, rubber ring and the screw bolt.
Step2: Insert the rubber ring into the screw bolt.
Step3: Connect the screw nut to the screw bolt.
Step4: Place the O-Ring on the network port connector.
Step5: Connect the RJ45 to the network port connector, and tighten the screw bolt and the
connector.

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1.6 System Requirements
Operating System: Windows XP/Vista/7/8/10/Server 2000/Server 2008
CPU: 1.66GHz or higher
RAM: 1G or higher
Graphic memory: 128MB or more
Internet protocol: TCP/IP (IPv4/IPv6)
Web Browsers: Internet Explorer 8.0 and above version, Mozilla Firefox, Google Chrome and Safari.

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Chapter II Network Connection
2.1 Setting the Camera over the LAN
Connecting the camera to a switch or a router is the most common connection method. The
camera must be assigned an IP address that is compatible with its LAN.
2.1.1 Connect the Camera to the PC Directly
In this method, only when the computer connected to a camera, it will be able to view the camera.
The camera must be assigned a compatible IP address to the computer. Details are shown as the
following figure.
Figure 2-1-1 Connect the camera to the PC directly
2.1.2 Connect via a Switch or a Router
Set network camera over the LAN via the switch or router as figure 2-1-2:
Figure 2-1-2 Connect via a switch or a Router
2.2 Dynamic IP Connection
Connecting the network camera via a router
Step1: Connect the network camera to a router;
Step2: On the camera, assign a LAN IP address, a Subnet mask and a Gateway;
Step3: On the router, set port forwarding. E.g. 80, 8000 and 554 ports. The steps for port
forwarding vary depending on different routers. Please look up the router's user manual for

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assistance with port forwarding;
Step4: Apply a domain name from a domain name provider;
Step5: Configure the DDNS settings in the setting interface of the router;
Step6: Visit the camera via the domain name.
Figure 2-2 Connect the network camera via a router using dynamic IP

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Chapter III Accessing the Network Camera
The camera must be assigned an IP address to be accessible.
3.1 Assigning An IP Address
The Network Camera must be assigned an IP address to be accessible. The default IP address of
Milesight Network Camera is 192.168.5.190.
You can either change the IP address of the camera via Smart Tools or browser. Please connect the
camera in the same LAN of your computer.
3.1.1 Assigning An IP Address Using Smart Tools
Smart Tools is a software tool which can automatically detect multiple online Milesight network
cameras in the LAN, set IP addresses, and manage firmware upgrades. It’s recommended to use
when assigning IP addresses for multiple cameras.
Step1: Install Smart Tools (The software could be downloaded from our website);
Step2: Start Smart Tools, click the IPC Tools page, then enter the device information, such as IP
address, MAC address, Status, Port number, Netmask, and Gateway, then all related
Milesight network cameras in the same network that will be displayed. Details are shown as
the figure below;

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Step3: Select a camera or multiple cameras according to the MAC addresses;
Select single camera
Select multiple cameras
Step4: If the selected camera shows "Active" in the status bar, you can directly type the User Name
and Password (Camera with version lower than 4x.7.0.69 is using admin/ms1234 by default),
change the IP address or other network values, and then click “Modify” button;

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If the selected camera shows "Inactive" in the status bar(Camera with version V4x.7.0.69 or
above), click to set the password when using it for the first time. You can also set the
security questions when activating the camera in case that you forget the password(You can reset
the password by answering three security questions correctly). Click ‘Save’ and it will show that the
activation was successful.
Note:
(1) Password must be 8 to 32 characters long, contain at least one number and one letter.
(2) You need to upgrade Smart Tools version to V2.4.0.1 or above to activate the camera.
After activation, you can change the IP address or other network values, and then click “Modify”
button.

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Step5: Change the IP address successfully;
Step6: By double clicking the selected camera or the browser of interested camera, you can access
the camera via web browser directly. The Internet Explorer window will pop up.
More usage of Smart Tools, please refer to the Smart Tools User Manual.
3.1.2 Assign An IP Address via Browser
If the network segment of the computer and that of the camera are different, please follow the