Milesight MS-C5364-PB User manual

Network Camera
User Manual
V7.19

Thank you for purchasing our product. If there is any questions or requests, please do not hesitate
to contact your dealer.
This manual is applicable to the Milesight H.265 Network Camera, series shown as follows, except
where otherwise indicated.
Milesight H.265 Network Camera
Type
Megapixel
2MP
2MP
5MP
4K
IR Mini Dome Network Camera
—
MS-C2983-(R)(T)(Q)PB
MS-C5383-(H)PB
MS-C8183-(H)PB
Vandal-proof Mini Dome Network Camera
—
MS-C2973-(R)PB
MS-C5373-(H)PB
MS-C8173-PB
Weather-proof Mini Dome Network Camera
—
MS-C2975-PB
MS-C5375-PB
—
AF Motorized Mini Dome Network Camera
—
MS-C2975-EPB
MS-C5375-EPB
—
Mini Bullet Network Camera
—
MS-C2963-(R)PB/
MS-C2963-(Q)(R)LPB
MS-C5363-(H)PB
MS-C8163-(H)PB
Vandal-proof Mini Bullet Network Camera
—
MS-C2964-(R)PB
MS-C5364-(H)PB
MS-C8164-PB
Motorized Mini Bullet Network Camera
—
MS-C2963-(R)F(I)PB
MS-C5363-F(I)PB
—
Vandal-proof Motorized Mini Bullet Network
Camera
MS-C2864-(R)F(I)PB
MS-C2964-(Q)(T)(R)F(I)PB/
MS-C2964-(Q)(R)F(I)LPB
MS-C5364-(H)F(I)PB
MS-C8264-F(I)PB
180°Panoramic Mini Bullet Network Camera
—
—
MS-C5365-PB
MS-C8165-PB
180°Panoramic Mini Dome Network Camera
—
—
MS-C5376-PB
MS-C8176-(H)PB
Motorized Pro Bullet Network Camera
MS-C2862-(R)F(I)PB
MS-C2962-(Q)(T)(R)F(I)PB/
MS-C2962-RF(I)APB/
MS-C2962-(Q)(R)F(I)LPB
MS-C5362-(H)F(I)PB
MS-C8162-(H)F(I)PB/
MS-C8262-F(I)PB
Motorized Pro Dome Network Camera
MS-C2872-(R)F(I)PB
MS-C2972-(Q)(T)(R)F(I)PB/
MS-C2972-RF(I)APB
MS-C5372-(H)F(I)PB
MS-C8172-(H)F(I)PB/
MS-C8272-F(I)PB
AI Motorized Pro Bullet Network Camera
—
MS-C2962-RF(I)PC
MS-C5362-F(I)PC
—
AI Motorized Pro Dome Network Camera
—
MS-C2972-RF(I)PC
MS-C5372-F(I)PC
—
12x AF Motorized
Pro Bullet Network Camera
—
MS-C2962-(Q)(T)(R)EPB/
MS-C2962-REAPB/
MS-C2962-(Q)(R)ELPB
MS-C5362-(H)EPB
—
(ABF) Pro Box Network Camera
MS-C2851-(R(E))PB
MS-C2951-(Q)(T)(R)(E)PB/
MS-C2951-R(E)APB/
MS-C2951-(Q)(R)(E)LPB
MS-C5351-(H)PB
MS-C8151-(H)PB/
MS-C8251-PB

This Manual explains how to use and manage Milesight network cameras on your network.
Previous experience of networking will be of use when using the products. Please read this manual
carefully before operation and retain it for future reference.
This manual may contain several technically incorrect places or printing errors, and the content is
subject to change without notice. The updates will be added into the new version of this manual.
We will readily improve or update the products or procedures described in the manual.
Copyright Statement
This manual may not be reproduced in any form or by any means to create any derivative such as
translation, transformation, or adaptation without the prior written permission of Milesight
Technology Co., Ltd(Hereinafter referred to as Milesight).
Milesight reserves the right to change this manual and the specifications without prior notice. The
latest specifications and user documentation for all Milesight products are available on our official
website www.milesight.com
Industry Canada ICES-003 Compliance:
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger
or property loss. The precaution measures are divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may be caused if any of these warnings is neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
Warnings: Please follow these safeguards to
prevent injury or death.
Cautions: Please follow these safeguards to
prevent potential injury or material damage.
Warnings
This installation must be conducted by a qualified service person and should strictly
comply with the electrical safety regulations of the local region
To avoid risk of fire and electric shock, do keep the product away from rain and moisture
before installed.
Do not touch components such as heat sinks, power regulators, and processors, which
may be hot

Source with DC 12V or PoE
Please make sure the plug is firmly inserted into the power socket
When the product is installed on a wall or ceiling, the device should be firmly fixed
If the product does not work properly, please contact your dealer. Never attempt to
disassemble the camera by yourself
Cautions
Make sure that the power supply voltage is correct before using the camera
Do not store or install the device in extremely hot or cold temperatures, dusty or damp
locations, and do not expose it to high electromagnetic radiation
Only use components and parts recommended by manufacturer
Do not drop the camera or subject it to physical shock
To prevent heat accumulation, do not block air circulation around the camera
Laser beams may damage image sensors. The surface of image sensors should not be
exposed to where a laser beam equipment is used
Use a blower to remove dust from the lens cover
Use a soft, dry cloth to clean the surface of the camera. Stubborn stains can be removed
using a soft cloth dampened with a small quantity of detergent solution, then wipe dry
Do not use volatile solvents such as alcohol, benzene or thinners as they may damage the
surface finishes
Save the package to ensure availability of shipping containers for future transportation
EU Conformity Statement
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collection points. For more information
see:www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury(Hg). For proper recycling, return the battery to your supplier or to a designated
collection point. For more information see:www.recyclethis.info.

Table of Contents
Chapter I Product Description.............................................................................................................. 1
1.1 Product Overview.................................................................................................................... 1
1.2 Key Features............................................................................................................................ 1
1.3 Hardware Overview.................................................................................................................2
1.4 How to Connect to Alarm Interface.......................................................................................16
1.5 How to Connect the Water-proof Connector........................................................................16
1.6 System Requirements............................................................................................................17
Chapter II Network Connection..........................................................................................................18
2.1 Setting the Camera over the LAN.......................................................................................... 18
2.1.1 Connect the Camera to the PC Directly.......................................................................18
2.1.2 Connect via a Switch or a Router.................................................................................18
2.2 Dynamic IP Connection..........................................................................................................18
Chapter III Accessing the Network Camera........................................................................................ 20
3.1 Assigning An IP Address.........................................................................................................20
3.1.1 Assigning An IP Address Using Smart Tools.................................................................20
3.1.2 Assign An IP Address via Browser................................................................................23
3.2 Accessing from the Web Browser..........................................................................................26
3.2.1 Access with Plugin....................................................................................................... 26
3.2.2 Access without Plugin..................................................................................................28
3.3 Accessing from Milesight VMS (Video Management Software)........................................... 28
Chapter IV System Operation Guide...................................................................................................30
4.1 Live Video...............................................................................................................................30
4.2 Playback................................................................................................................................. 32
4.3 Local Settings......................................................................................................................... 34
4.4Basic Settings......................................................................................................................... 34
4.4.1 Video............................................................................................................................34
4.4.2 Image........................................................................................................................... 37
4.4.3 Audio............................................................................................................................46
4.4.4 Network....................................................................................................................... 47
4.4.5 Date&Time...................................................................................................................58
4.5 Advanced Settings................................................................................................................. 59
4.5.1 Alarm........................................................................................................................... 59
4.5.2 Storage.........................................................................................................................68
4.5.3 Security........................................................................................................................ 71
4.5.4 SIP................................................................................................................................ 75
4.5.5 VCA.............................................................................................................................. 77
4.5.6 Face Detection(Optional).............................................................................................89
4.5.7 Heat Map(Optional).....................................................................................................91
4.5.8 Logs..............................................................................................................................97
4.6 LPR(Optional).........................................................................................................................98
4.6.1 Live Video.................................................................................................................... 98
4.6.2 Settings........................................................................................................................ 98
4.6.3 Smart Search..............................................................................................................110

4.7 System..................................................................................................................................111
4.8 Maintenance........................................................................................................................112
4.8.1 System Maintenance................................................................................................. 112
4.8.2 Auto Reboot...............................................................................................................114
Chapter V Services............................................................................................................................ 114

1
Chapter I Product Description
1.1 Product Overview
Milesight provides a consistent range of cost-effective and reliable network cameras to fully
meet your requirements. Based on embedded Linux operating system, Milesight network
cameras could be easily accessed and managed either locally or remotely with great reliability.
With built-in high-performance DSP video processing modules, the cameras pride on low power
consumption and high stability. They support state-of-the-art H.265/ H.264/ MJPEG video
compression algorithm and industry-leading HD dual-stream technology to achieve the highest
level of video image quality under the limited network resources. It is fully functional, supporting
for flexible and comprehensive alarm linkage mechanism, day and night auto switch and privacy
masking, etc.
In practical applications, Milesight network cameras could either work independently in the LAN,
or be networked to form a powerful safety monitoring system. It is widely used in fields such as
finance, education, industrial production, civil defense, health care for security’s sake.
1.2 Key Features
Based on Linux OS with high reliability
H.265/ H.264/ MJPEG video compression capability
Support Plugin-Free mode
Support Smart Stream
Support ONVIF Profile G & Q & S & T
Support activation and set-up of the security questions for cameras(for V4x.7.0.69 or above)
Support Primary Stream/ Secondary Stream/ Tertiary Stream
Support PoE for power supply
Support Video Content Analysis
ICR filter with auto switch, true day/night
Built-in WEB server, support IE/ Firefox/ Chrome/ Safari browser
UPnP protocol for the easy management of IPC
Support Milesight DDNS
Motion Detection, Privacy Masking, Network Fault Detection and ROI
Support Heat Map function
FTP upload, SMTP upload, SD card record and SIP phone
G.711/AAC audio compression capability
Alarm I/O(built-in for pro bullet and box cameras, optional for dome cameras)
Built-in Microphone(built-in for (IR) Mini Dome, Vandal-proof Mini Dome, Weather-proof
Mini Dome and AF Motorized Mini Dome, optional for Pro Dome)
Real-time video electronic amplification
Three-privilege levels of users for flexible management
Micro SD/SDHC/SDXC card local storage support, expand the edge storage
Local PAL/NTSC signal output(for Pro Bullet)

2
1.3 Hardware Overview
1. IR Mini Dome Network Camera
Figure 1-3-2 IR Mini Dome Network Camera
Note:
1) Error LED Indicator: Error LED Indicator is on when the device starts up or runs error.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
3) Only PoE is available for power supply.
Ethernet Port (PoE)
Press Button

3
2. Vandal-proof Mini Dome Network Camera
Figure 1-3-3 Vandal-proof Mini Dome Network Camera
Note:
1) Error LED Indicator: Error LED Indicator is on when the device starts up or runs error.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
3) Only PoE is available for power supply.
IR LEDs
Light Sensor
Lens
Ethernet Port (PoE)
microSD/SDHC/SDXC
Card Slot
Microphone
Screw
Power and System LED Indicator
Reset

4
3. Weather-proof Mini Dome Network Camera
Figure 1-3-4 Weather-proof Mini Dome Network Camera
Note:
1) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
2) Only PoE is available for power supply.

5
4. AF Motorized Mini Dome Network Camera
Figure 1-3-5 AF Motorized Mini Dome Network Camera
Note:
1) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
2) DC 12V and PoE are available for power supply.

6
5. Mini Bullet Network Camera
Figure 1-3-6 Mini Bullet Network Camera
Note:
1) DC 12V(Only for Multi-interface Version) and PoE are available for power supply.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.

7
6. Vandal-proof Mini Bullet Network Camera
Figure 1-3-7 Vandal-proof Mini Bullet Network Camera
Note:
1) Only PoE is available for power supply.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.

8
7. (Vandal-proof) Motorized Mini Bullet Network Camera
Figure 1-3-8 (Vandal-proof) Motorized Mini Bullet Network Camera
Note:
3) DC 12V and PoE are available for power supply.
4) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
Ethernet Port (PoE)

9
8. 180°Panoramic Mini Bullet Network Camera
Note:
1) PoE is available for power supply.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.

10
9. 180°Panoramic Mini Dome Network Camera
Note:
3) PoE is available for power supply.
4) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.

11
10. (AI) (12X AF) Motorized Pro Bullet Network Camera
Figure 1-3-9 (12x AF) Motorized Pro Bullet Network Camera
Note:
5) DC 12V and PoE are available for power supply.
6) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
7) There are two versions for Pro Bullet: the interface’s pictures are as below.
microSD/SDHC/SDXC Card Slot
Reset
PTFE Membrane
IR LEDs
Lens
Light Sensor

12
Figure 1-3-10 Motorized Pro Bullet Network Camera(Version A)
Figure 1-3-11 Motorized Pro Bullet Network Camera(Version B)
Ethernet Port (PoE)
DC 12V
DC 12V
Alarm/Audio
Ethernet Port
(PoE)
Alarm In/Out
Audio In/Out

13
Microphone
Lens
IR LEDs
Light Sensor
Reset
11. (AI) Motorized Pro Dome Network Camera
Figure 1-3-12 Motorized Pro Dome Network Camera
Note:
1) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
microSD/SDHC/SDXC Card Slot

14
DC 12V
Alarm In/Out & Audio Out/DC 12V
Ethernet Port
(PoE)
Ethernet Port
(PoE)
Figure 1-3-13 Motorized Pro Dome Network Camera multiple interface
Here is one equipped cable for multiple interface usage:
Figure 1-3-14 Motorized Pro Dome Network Camera multiple interface cable
Ethernet Port (PoE)
Water-proof Connector
Alarm In/Out &
Audio Out/DC 12V
Audio Out
DC 12V
Alarm In/Out