Mitsubishi Heavy Industries Smart M-Air User manual

Mitsubishi Heavy Industries Thermal Systems, Ltd.
Remote Control System
Setup Quick Guide
STEP 1 Items to prepare: 8 Air Conditioner Peripherals and
Internet Connection Environment
STEP 2 Preparations on
the Air Conditioner Side
Air conditioner Smartphone
Wireless LAN interface
STEP 3 Preparations on
the Smartphone Side Application Download
STEP 4 Remote Control
Application Settings User Registration/Login
STEP 5
Connecting the Air Conditioner
to Your Smartphone
Network
Connection Method
Firmware Update Method
Others

6 7 84
1
1 2 3
Room air conditioner
(Mitsubishi Heavy Industries Thermal Systems, Ltd.)
8E-mail address (for user registration)
2Wireless LAN interface
3SSID and KEY
iOS12 - 15 (iPad is not supported)
As of November 2022
(Android tablet is supported)
Android 8 - 12
TM
Around the air conditioner
Internet environment
* Check the information on the back of the wireless LAN interface.
* Cannot be connected using a WEP-only router. A mobile router is not
recommended.
* Check the information on the back of the wireless LAN router, etc.
* Correct operation or display may not be possible depending on the OS
version.
* Must be able to receive e-mails from smartmair.com
4Wireless LAN router
5SSID and KEY (password)
7Smartphone / Tablet PC
Connected to a wireless LAN router (Wi-Fi connection).
6Internet connection environment
E-mail
address
Internet
SSID
KEY
(password)
SSID

KEY
Items to prepare: 8
Air Conditioner Peripherals and
Internet Connection Environment
STEP 1
Check
Check
5
For Android For iOS (iPhone)
WF-RAC
WF-RAC Shown on the back.
Check the information about the latest supported OS
version at each application store.
MADE IN CHINA
XXXX

MADE IN CHINA
XXXX
* To request installation of WF-RAC
on the room air conditioner,
contact the sales outlet for the product or
an authorized dealer.
2. Operation check
1. Connect to the room air conditioner
If an abnormality occurs
* If you do not turn off the circuit breaker, it may
cause a malfunction.
1Turn off the air conditioner circuit breaker.
If the Communication LED and Running LED
blink alternately at 10-second intervals, turn
off the air conditioner circuit breaker, and
check connection at CNS terminal.
2Connect the wireless LAN interface to the
terminal (CNS) on the indoor control
board.
3Conceal the wiring, attach the room air
conditioner cover, securely attach the
holder, and set the wireless LAN
interface.
4Turn on the circuit breaker, and turn on
the power of the room air conditioner.
5Make sure that the Communication LED
(orange) and the Running LED (green)
turn on and off for approximately
10 seconds.
Power button →
Set button →
1Communication LED
2Running LED
3Power button
4Set button
5SSID and KEY indicated.
Wireless LAN interface
1
2
3
4
Front side
Back side
5
Preparations on
the Air Conditioner Side Wireless LAN interface
STEP 2
WF-RAC
→
→
Communication LED
Running LED

1Connect your smartphone and the router via Wi-Fi.
2How to install the "Smart M-Air" smartphone application.
Download the remote control
application "Smart M-Air".
Preparations on
the Smartphone Side Application Download
STEP 3
Click here
for Android
Click here
for iOS (iPhone)
(iPad is not supported. Android tablet is supported.)
For Android
1. Open [Google Play].
2. Search for [Smart M-Air].
3.
Install the application
according to the
instructions on the screen.
For iOS (iPhone)
1. Open [App Store].
2. Search for [Smart M-Air].
3.
Install the application
according to the
instructions on the screen.
The application is free. Communication data charges by others are applied to download and operate.

The application name "Smart M-Air" and download service names "Google Play" and "App Store" may be changed in
the future.
For the settings, contents, and latest supported OS of the application, refer to our home page or the User's
Manual on our home page.
"Android" and "Google Play" are trademarks or registered trademarks of Google LLC.
"iPhone" is a trademark of Apple Inc. registered in the U.S. and other countries.
App Store is trademark of Apple Inc.
"Wi-Fi" and "Wi-Fi Protected Setup" is a trademark or registered trademark of Wi-Fi Alliance.
Other company names and product names that appear in this manual are trademarks or registered trademarks
of their respective companies.

Remote Control
Application Settings User Registration/Login
Set "Smart M-Air"
1Start the application, select the language to use, time zone, and temperature
unit on the "Language/Time Zone Setting" screen, and tap [ ].
2After reading and confirming the "Terms of Service", tap the [Agree] button.
3
Tap the [Operate Air Conditioner] button on the Start screen.
4Tap [Create an Account] on the "Log in" screen.
5Read and confirm "Handling of Personal Information", and tap the [Agree] button.
* The Smart M-Air icon and screens are subject to change without notice depending on the version of the application.
6Enter the E-mail address and Password, and tap [Create an Account].
7Log in from the "Log in" screen.
* If you do not tap
within 24 hours, you
will be required to
carry out user
registration again.
1Language/Time Zone Setting 2Terms of Service
4Creating user account 5Handling of Personal Information
3Start screen
Creating user account
Log in
7Log in
6Creating user account
E-mail address
Password
E-mail address
Enter the password
Application
Settings completed
STEP 4
1
2
3
6
7
A password must be between 8 to 16 characters
including at least one alphabet character and one
numeric character.
The email containing the URL of the authentication
screen will be sent to the email address you
entered, so please tap the URL within 24 hours
to complete the account creation.
4
5

When the button
is provided
(Use the WPS function
of the router)
If you do not know
(Use the AP function
of the router)
Does your wireless LAN
router have a "WPS" button?
Q.
* The marks shown below
may be indicated instead.
WPS
WPS
button
Wireless LAN router
Room air
conditioner
Smartphone
Connecting the Air Conditioner
to Your Smartphone
Network
Connection Method
STEP 5
To A-1 To B-1
Use when you connect to the
router only by operating button.
* WPS indicates a connection by Wi-Fi
Protected Setup.
Use when you connect to the
router by entering and setting
SSID and KEY (password).
When configuring the wireless LAN settings,
turn off the air conditioner operation.
WPS (quick setup function) AP

1
Hold down the Power button for 2 or more seconds.
The Running LED (green) lights up.
2
Short press the Set button (less than 2 seconds).
The Running LED (green) blinks.
4When the connection is established, the
Communication LED of the wireless LAN
interface lights up orange for 2 seconds.
A-1 Use the WPS button to establish a connection
between the router and the interface.
A-2 Register the air conditioner in the application and
complete the connection procedure.
When the WPS button is provided
(Use the WPS function of the router)
1Launch the "Smart M-Air" application on your
smartphone.
2Tap the [Find unregistered Air Conditioners]
button on the "Air Conditioner List" screen.
3If the room air conditioner you are using is
displayed as [Unregistered Air Conditioner],
4Tap the [Enter] button and tap [YES].
* Connect your smartphone to the wireless LAN
router that is connected to the air conditioner.
6The air conditioner information is acquired.
Confirm that the air conditioner runs or stops
when you tap the [ON] or [OFF] button, and
complete the connection procedure.
5Confirm that the last 4 digits of the SSID on the
label on the back side of the wireless LAN interface
are displayed as the name of the air conditioner,
and complete the registration procedure.
On the Wireless LAN Interface:
2Air Conditioner List
6Air Conditioner List
Room air conditioner Smartphone
5Back side of Interface
Unregistered Air
Conditioner
1
On the Wireless LAN router:
Wireless LAN router
Wireless LAN
interface
Connection
completed
Connected
2 seconds2 seconds2 seconds
Short press for less than
2
2
3
4
5
4
6
1 →
2 →
4 →
54-f0
Set button
Power button
When configuring the wireless LAN settings, turn off the air conditioner.
The mark and operation method of the WPS
button differs depending on the router. For
details, refer to the manual provided with the
router.
3Press the "WPS button".
If you cannot connect, use the
following "AP" function. (To B-1)
WPS
← Running LED
Communication LED

XXXX
MADE IN CHINA
4Tap the network name that matches the
"SSID" of the wireless LAN interface you
confirmed, and enter "KEY" for the password.
B-1
On your smartphone, open a communication between the
interface and your smartphone.
B-2 Register the air conditioner in the application and
complete the connection procedure.
Open "Settings"
1
Hold down the Power button for 2 or more seconds.
The Running LED (green) lights up.
2Hold down the Settings button for 2 or more
seconds.
The Running LED (green) blinks. (Lights up
for 2 seconds and turns off for 0.5 seconds.)
3Open the "Wi-Fi" or "Connection" screen
from "Settings".
5
Connect the smartphone to the wireless LAN
interface.
1Launch the "Smart M-Air" application on your
smartphone.
2Tap the [Find unregistered Air Conditioners]
button on the "Air Conditioner List" screen.
4
Tap [SSID] of the wireless LAN router you are
using, and enter the password. Tap the [ ]
mark in the upper right corner to complete the air
conditioner registration procedure.
3Tap the [Setting] button from "Unregistered
Air Conditioner".
3Unregistered Air Conditioner
4Wireless LAN Settings
XXXX
They are used to enter this information into
your smartphone in step 4.
SSID and KEY
SSID

KEY
Smartphone
Wireless LAN
interface
Connected
222
Hold down for more than
secondssecondsseconds
6The air conditioner information is acquired.
Confirm that the air conditioner runs or stops
when you tap the [ON] or [OFF] button, and
complete the connection procedure.
6Air Conditioner List
6
2Air Conditioner List
1
2
3
4
1 →
2 →
Set button
Power button
5When the connection is complete, the
Communication LED of the wireless LAN
interface lights up orange for 2 seconds.
5 →

On the Wireless LAN Interface:
On your Smartphone:

Wireless LAN router you are using
XXXX
MADE IN CHINA
←
Back side
Front side
Smartphone
If the "SSID" of the router is not
displayed in the list on the "Wireless
LAN Settings" screen, enter the
"SSID" name directly.
2
Room air conditioner Smartphone
Connection
completed
← Running LED
(Example)
If you do not know
(Use the AP function of the router)
Precautions concerning connecting to the router
* If you fail to connect even after confirming the screen again, the number of
devices connected with the wireless LAN router may have reached its upper limit,
or the router may not be operating or may have failed.
Therefore, check the wireless LAN router according to the user’s manual of the
router.
* If the Internet line is disconnected, contact your Internet provider for confirmation.
* Configure wireless LAN settings while the air conditioner is turned off.
When configuring the wireless LAN settings, turn off the air conditioner.
shown on the back side of the wireless
LAN interface are required.
Communication LED
(password)

If you still cannot connect after configuring the settings
described above, download relevant manuals from our website
or the button below, and check them.
2-3, Marunouchi 3-chome, Chiyoda-ku, Tokyo, 100-8332,
Japan
http://www.mhi-mth.co.jp/en/
MITSUBISHI HEAVY INDUSTRIES
THERMAL SYSTEMS, LTD.
!
Tap the
[Firmware update]
button at the
bottom.
Click here for the
relevant manuals.
Firmware Update Method
Others
1When the exclamation mark is attached to the
icon of the "Air Conditioner List" screen.
2Select the target air conditioner from the "Air
Conditioner List".
3Update it on the screen.
If the firmware of your wireless LAN interface is
not up to date, the icon with the exclamation
mark ! (above) appears on the "Air Conditioner
List" screen.
1Air Conditioner List
3Details of the target air conditioner
1
2
3
If you have any questions, please contact the sales outlet for the product.
If you do not know the sales outlet, please refer to the following website.
EN ver1.02023.1
* To update, turn off the air conditioner displayed in the application.
CAUTION

Perform the firmware update in the same wireless LAN area as the air conditioner.
Please turn off the air conditioner in advance.
If firmware update is disabled, the button is not enabled.
The firmware update takes 10 minutes (Max).
The operation from the application is not accepted during that period.
If after 10 minutes (Max) the "Firmware update" button appears, retry the firmware update.
Cannot update the firmware.
You cannot update the firmware during operation or internal clean operation (fan
operation display). Stop the air conditioner before updating the firmware. The
system may fail to recognize the wireless LAN interface depending on the wireless
LAN connection environment. In such a case, operation may be possible with the
following steps.
If operation is still not possible even after the above-mentioned steps have been
completed, check the Internet environment.
Tap the Update button.
Turn off the Wi-Fi function of your smartphone, then turn it on again.
Reset the wireless LAN interface.
5 The Square, Stockley Park, Uxbridge, Middlesex,
UB11 1ET, United Kingdom
Tel : [phone]
Fax: [phone]
http://www.mhiae.com/
MITSUBISHI HEAVY INDUSTRIES
AIR-CONDITIONING EUROPE, LTD.
(Wholly-owned subsidiary of MITSUBISHI HEAVY
INDUSTRIES AIR-CONDITIONING EUROPE, LTD.)
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Tel : [phone]
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2143 PO BOX 3167, Regents Park, NSW, 2143
Tel : [phone]
Fax: [phone]
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MITSUBISHI HEAVY INDUSTRIES
AIR-CONDITIONERS AUSTRALIA, PTY. LTD.