MLS SUPRA Parts list manual
SUPRA™
KEYBOX SYSTEM GUIDE
SCROLL DOWN SCROLL UP
HELPFUL REMINDERS
KEYBOXES
DisplayKEY
BATTERY INFO
The DisplayKEY contains a non-replaceable, recharge-
able battery. The cradle has a power source that charges
the battery when the DisplayKEY is placed on the cradle
for an extended period of time (longer than a manual
eSYNC). The battery cannot be overcharged, so leaving
it on the cradle overnight or for several days is not a
problem. Each time you place your key on the cradle you
should see lights on the cradle. When charging your
DisplayKEY battery, be sure that the cradle light is a
steady green.
How Can I Tell if my Battery is Low?
The DisplayKEY has a feature called battery status.
When you scroll down and select the battery status
option, it displays the percentage of battery life remain-
ing in the DisplayKEY. The highest battery level that will
display is 99%.
CRADLE INFO
Green = key batteries are charging
Amber = key & cradle are communicating
Red = eSYNC is occurring; do not remove key
If your cradle flickers between green and amber instead
of maintaining a constant green light during battery
charging, you are actually running the batteries down
rather than charging them.
NOTE: Try resetting your cradle if you have problems.
This can be done by:
(1) unplugging the cradle’s power cord from the wall out-
let for approximately 10 seconds, or
(2) inserting one end of a paper clip into the reset open-
ing on the back of the cradle to press the reset switch
inside.
If the problem continues, call the MLS office or bring
your key and cradle in for testing.
SHACKLE RELEASE
•While waiting for the shackle to release, lift up on the
KeyBox from the bottom to eliminate any tension that
may be on the shackle.
KEY CONTAINER
• If the key container will not release, verify that:
(1) your DisplayKEY has been updated for the day.
(2) the correct 4 digit PIN code for the DisplayKEY
was used.
• To avoid possible jamming:
(1) attach listing keys to chain supplied.
(2) remove any tags/markers attached to key(s).
(3) do not place loose items in the key container.
(4) include only necessary keys.
NOTE: Knock any standing water off the KeyBox,
or wipe the KeyBox dry before inserting your DisplayKEY.
RECOMMENDATION: Additional copies of the listing
keys should always be available at the listing office.
READING A KEYBOX
(Getting Showing Activity)
For detailed instructions on reading a keybox, refer to
your DisplayKEY User Guide or log on to
http://www.scwmls.com and go to the Supra Keycard
section on Reading a Keybox Manually.
USAGE
• To reset the key, press the Enter and the
1 Button at the same time.
• If you have voice mail, through your telephone service,
be sure to CLEAR out all messages before putting key
on cradle to ensure proper updating.
• The key will automatically shut down when not in use
to preserve battery power.
• To backlight the key, hold down the Enter button for 2
seconds after the key is turned on.
✆TELEPHONE NUMBERS:
KEYBOX ACCESS HOURS:
UPDATING YOUR DisplayKEY:
OPENING THE BOX: (Obtaining Key)
RELEASING THE SHACKLE:
(Removing/Placing KeyBox on a Listing)
Inserting the
DisplayKEY
7 am to 10 pm (Central Standard Time)
8 am to 11 pm (Daylight Savings Time)
ASSISTANCE (Mon. – Fri. 8 am to 5 pm):
(608) 240-2800
South Central Wisconsin MLS
ASSISTANCE HELPLINE (Evenings & Weekends):
(608) 332-5400
SUPRA TECH SUPPORT:
1-(877)-699-6787
KIM VOICE: (to receive update codes)
1-(877)-788-4220 or 1-(888)-968-4032
KIM WEBSITE:
www.supraekey.com
HOOKING UP YOUR CRADLE:
When hooking up your cradle make sure that it is plugged into
an ANALOG phone line.
Your telephone and the cradle can share the same phone line.
This will NOT interrupt your phone service.
Your DisplayKEY will expire each night at 12:01 am, which dis-
ables access to KeyBoxes. To reactivate your DisplayKEY put it
on your cradle each evening.
Automatic Esync
(1) Place your DisplayKEY on its cradle each evening.
The update will happen sometime between 12 am and 6 am
(1 am and 7 am during daylight savings time).
Manual Esync
(2) If you did not put your DisplayKEY on the cradle overnight:
a)Turn your DisplayKEY on by pressing the Enter Button.
b)Scroll down (using the down arrow to the left of the
enter button) to Manual Esync.
c) Press the Enter Button.
d)Place DisplayKEY in cradle.
Website
(3) Go to the www.supraekey.com website to obtain an update
code.
a) Log on to KIM
b) Select WI-South Central Wisconsin
c) Enter your Key number and PIN in the boxes on the screen
d) Press the Login button
e) Select Update Code from the Menu provided
f) Follow the instructions to update the Key
KIM Voice (Phone)
(4) If you are not near a cradle or computer you can:
a)Call KIM Voice for an update code, and perform a
Manual Update.
(1) Press the Enter Button on your DisplayKEY.
(2) If key is updated it will automatically jump to “Obtain Key.”
(3) Press the Enter Button.
(4) Enter your 4 digit PIN #.
(5) Press the Enter Button.
(6) Place your DisplayKEY in the standard KeyBox, OR point it
at the infrared panel of the iBox.
(7) Wait a few seconds for the key container to release. Pull
straight down on the key container to remove it completely
from the standard KeyBox. OR, with an iBox, push up on
the Key container when the key displays the message
“press Key Container.”
(1) Press the Enter Button on your DisplayKEY.
(2) Scroll down to Release Shackle.
(3) Press the Enter Button.
(4) Enter the 4 digit KeyBox shackle code.
(5) Press the Enter Button.
(6) Place your DisplayKEY in the standard KeyBox, OR point it
at the infrared panel of the iBox.
QUESTIONS?
CALL THE SOUTH CENTRAL
WISCONSIN MLS CORPORA-
TION AT: 608.240.2800
OR VISIT OUR WEB SITE:
www.scwmls.com
b)Turn your DisplayKEY on by pressing the Enter Button.
c) Scroll down (using the down arrow to the left of the
Enter button) to Input Update or CBS.
d)Press the Enter Button.
e)Select (1) Input Update.
f) a) Enter the 13 digit Update code you received from the
KIM Voice system.
g)Press the Enter Button.
updated 9/04
Never leave
your PIN in
the pouch or
on the key!
NEVER
SHARE!!
