Mobell Iridium 9505A User manual

Iridium 9505A Satellite Phone
Simple User Guide
This is not a normal mobile phone, but it’s easy!
Just follow these 3 simple steps…
1 Go Outside 2 Rotate & Extend 3 Switch On
Antenna
1) Go Outside
Before you switch on the phone ensure that you are outside, away
from buildings and trees, with a clear uninterrupted view of as much
sky as possible.
The phone requires a clear line of sight to the satellites at all times.
The more sky you can see the more reliable the connection will be.
This phone will not work reliably indoors (if at all), even by a
window.
It may be helpful to understand that there are many Iridium
satellites, and that they are continually moving across the sky,
‘handing-over’ your signal from one to another as they pass
overhead. Therefore, it is normal for the signal strength to vary as
the satellites cross your path. If you do not have a sufficiently
expansive clear uninterrupted view of the sky then your received
signal strength may vary dramatically, or even drop altogether, as
you await the arrival of the next satellite. The only solution to this is
to find yourself a position with more sky!
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2) Rotate and Extend Antenna
Carefully rotate the antenna to a vertical position, and pull it to fully
extend the end section.
The antenna works best when it is pointing vertically upwards.
The antenna should be rotated to the appropriate position, left or
right of centre, so as to maintain this vertical position when it is held
to your ear.
Be careful; the antenna breaks easily!
3) Switch On
Press and hold the Power button (bottom left of phone keypad)
until the phone switches on (this takes a few seconds).
The display will show “Searching...“ and the satellite signal
strength (maximum 5 bars) will be shown at the top left of the
screen.
Once a satisfactory signal has been acquired the display will show
“Registered” and the phone is ready to make and receive calls.
This whole process should take less than a minute. If the phone has
not successfully registered in this time then it may be necessary to
turn off the phone and retry. The most likely cause for failed
registration, however, will be poor signal strength. For best results
always remember to keep the antenna vertical and to position
yourself away from any local obstructions (buildings, trees, etc.) and
find yourself the best possible view of as much sky as you can.
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Making Calls from the Iridium Phone
All calls must be dialled in the following format; always beginning
with 00, and including the appropriate country code and omitting
the leading zero of the area code (if there is one):
00 CountryCode AreaCode PhoneNumber
For example:
to call Mobell in the UK…
00 44 1543 426999
OK
to call another Iridium phone…
00 8816 xxxx xxxx
OK
Receiving Calls
The antenna must be rotated and fully extended to receive calls.
When the phone rings, answer the call
by pressing the OK key
OK
To End Calls
Press the Ckey
C
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Sending Messages from the Iridium
Phone
You can send short text messages to email addresses, other
Iridium phones and most mobile phones.
To send a text message to a mobile phone or
another Iridium phone
Press MENU,scroll down to Messages and press OK
Scroll up to Message Editor and press OK
Type your message (using the number keys to select letters - max
160 characters)
Press OK, then press OK again.
At the ‘Enter Number:’ prompt, enter the recipient’s number, in
international format:
00 CountryCode AreaCode PhoneNumber.
For example, to a UK mobile: 00 44 xxxx xxxxxx,
or to another Iridium phone: 00 8816 xxxx xxxx)
Press OK, then press OK again.
To send a text message to an email address
Press MENU,scroll down to Messages and press OK
Scroll up to Message Editor and press OK
Enter the recipient’s email address, followed by a space, and then
type your message (using the number keys to select letters – max
160 characters - for the ‘dot’ press 1 twice; for the @ symbol press
1 seven times, and for the space press 1 once)
Press OK, then press OK again.
At the ‘Enter Number:’ prompt, enter *2
(this *2 tells the phone to send the message as an email)
Press OK, then press OK again.
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Making Calls to the Iridium Phone
There are two ways to a call an Iridium phone; ’Direct-Dialling’,
and ‘2-Stage Dialling’.
Unfortunately many phones cannot make direct-dialled calls to
satellite phones; even phones that can are often charged at very
high rates. Some telephone providers charge up to £10 per minute
for direct-dialled calls to Iridium phones, therefore callers are first
advised to contact their provider to confirm the cost!
Iridium’s 2-Stage dialling system solves these problems by
providing a UK number to call instead. This means that virtually any
phone will be able to call you, and the caller will only pay for the
cost of a call to a UK 0870 number. The Iridium user will be
charged an incoming call charge for calls dialled in this way,
however the sum of these two charges is usually far less than the
cost of a direct-dialled call.
Direct-Dialling to the Iridium Phone
From the UK, call 00 8816 xxxx xxxx
(If calling from outside the UK, the caller must replace 00 with the
appropriate international dial-out code for the country they are
calling from)
2-stage Dialling to the Iridium Phone
1) Call 0870 288 1455
2) At the voice prompt, enter the 12 digit Iridium phone number...
8816 xxxx xxxx
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Sending Messages to the Iridium Phone
It’s easy to send messages to the Iridium phone – see the three
options below:
Leave a Voicemail Message
If the Iridium phone cannot be reached (because it is switched off,
out of coverage, or busy on another call) then incoming calls will be
forwarded to the Iridium Voicemail Service
Important note: The caller may be prompted to re-enter the
Iridium phone number. If so, they must enter the 12 digits only
(8816 xxxx xxxx).
Send a Text Message via the Internet
Sending text messages to Iridium phones from mobile phones can
be problematic. A more reliable alternative is to send text
messages from Iridium’s website. It’s quick and easy – and totally
free of charge:
- Visit http://messaging.iridium.com
- Enter the 12 digit Iridium phone number (8816 xxxx xxxx)
- Type the message in the “Message” box (maximum 160
characters)
- Click “Send Message”
Send a short email
Each Iridium phone has its own email address – it is the 12 digit
Iridium phone number followed by “@msg.iridium.com”.
(8816xxxxxxxx@msg.iridium.com)
Note that emails may contain up to 160 characters only, and that
any text in the ’Subject’ line will not be delivered.
These messages will be delivered to the Iridium phone the next
time it registers with the satellite network.
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Voicemail
Leaving a Voicemail Message
If your Iridium phone cannot be reached (because it is switched off,
out of coverage, or busy on another call) then your incoming calls
will be forwarded to the Iridium Voicemail Service.
Important note: The caller may be prompted to re-enter your
Iridium phone number. If so, they must enter the 12 digits only
(8816 xxxx xxxx).
Voicemail Notification
Notification of your new voicemail messages will automatically be
delivered to your Iridium phone either when it is next switched on,
re-establishes coverage, or your current call is ended.
Listening to your Voicemail Messages
To listen to your voicemail messages simply call your own Iridium
phone number:
00 8816 xxxx xxxx
OK
At the prompt, enter your Voicemail Password.
This is the last 4 digits of your Iridium Phone Number
Follow the voice prompts to listen to your messages.
- 1 to play your message(s)
- 7 to delete your message(s)
End the call by pressing the Ckey
C
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Emergency Calls
999 and 112 emergency calls cannot be made from the Iridium
phone.
We therefore strongly recommend that you look up the local
numbers of the emergency services in the regions in which you
intend to travel, and store them into your phone.
Remember…
- Before you switch on the phone ensure that you are outside, away
from buildings and trees, with a clear uninterrupted view of as
much sky as possible
- The phone requires a clear line of sight to the satellites at all times
- The more sky you can see the more reliable the connection will be
- This phone will not work reliably indoors, even by a window
- Always fully extend the antenna, and point it vertically
- Be careful when rotating the antenna; it breaks easily
- It is normal for the signal strength to vary all the time
- Always dial in international format; beginning 00, and including the
country code
For more information please refer to the Iridium Handset User
Manual supplied.
If you experience any problems that cannot be resolved by
reference to these guides then please contact us as soon as
possible.
+ 44 1543 426999
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