Hughes Thuraya IP Voyager User manual

User Guide
Revision 5
3500883-0001
PROPRIETARY NOTICE
All rights reserved. This publication and its contents are proprietary
to Hughes Network Systems, LLC. No part of this publication may
be reproduced in any form or by any means without the written
permission of Hughes Network Systems, LLC, 11717 Exploration
Lane, Germantown, Maryland 20876.
HUGHES, HughesNet, IPoS, SPACEWAY, AIReach, Broadband
Unbound, and Connect to the future are trademarks of Hughes
Network Systems, LLC. All other trademarks are the property of
their respective owners.
Copyright © 2014 Hughes Network Systems, LLC

Thuraya IP Voyager User Guide i
Safety Information
For your safety and protection, read this entire user guide before you
attempt to use the Thuraya IP Voyager. In particular, read this safety
section carefully. Keep this safety information where you can refer to if
necessary.
Warning Symbols Used in this Guide
This section introduces the various types of warnings used in this
document to alert you to possible safety hazards.
WARNING
Potential radio frequency (RF) hazard. Where you see this
alert symbol and WARNING heading, strictly follow the
warning instructions to avoid injury to eyes or other
personal injury.
WARNING
Where you see this alert symbol and WARNING heading,
strictly follow the warning instructions to avoid personal
injury.
DANGER
Electric shock hazard: Where you see this alert symbol and
DANGER heading, strictly follow the warning instructions to
avoid electric shock injury or death.

ii Thuraya IP Voyager User Guide
WARNINGS FOR THE THURAYA IP VOYAGER TERMINAL
Do not stand at the side or top of the Antenna (ADU)
This device emits radio frequency energy when in the transmit
mode. To avoid injury, do not place head or other body parts
at the side or top of the ADU when system is operational.
Maintain a distance of one meter away from those areas of
the ADU.
Properly ground the Below Deck Unit (BDU)
Failure to properly ground the terminal BDU may result in
severe personal injury or death. Use the GROUND terminal on
the BDU and follow the instructions found in the Installation
manual.
General
Handle your Thuraya IP Voyager with care. The ADU is weather
resistant per IEC 60529 IP56; however, do not submerge the
unit. Avoid exposing the Thuraya IP Voyager to extreme hot or
cold temperatures outside the range -25ºC to +55ºC.
Avoid placing the terminal BDU close to cigarettes, open
flames or any source of heat.
Changes or modifications to the terminal BDU not expressly
approved by Hughes Network Systems could void your
authority to operate this equipment.
Only use a soft damp cloth to clean the terminal BDU.
To avoid impaired performance, please ensure the unit’s ADU
is not damaged or covered with foreign material like paint or
labelling.
When inserting the SIM, do not bend it or damage the
contacts in any way. When connecting the interface cables,
do not use excessive force.
In the vicinity of blasting work and in explosive environments
Never use the Thuraya IP Voyager where blasting work is in
progress. Observe all restrictions and follow any regulations or
rules. Areas with a potentially explosive environment are often,
but not always, clearly marked. Do not use the Thuraya IP
Voyager while at a petrol filling station. Do not use near fuel or
chemicals.

Thuraya IP Voyager User Guide iii
Qualified service
Do not attempt to disassemble the ADU or terminal BDU. The
unit does not contain consumer-serviceable components.
Only qualified service personnel may install or repair
equipment.
Accessories
Use Hughes approved accessories only. Use of non-approved
accessories may result in loss of performance, damage to the
IP Voyager, fire, electric shock or injury.
Connecting devices
Never connect incompatible devices to the Thuraya IP
Voyager. When connecting the Thuraya IP Voyager to any
other device, read the device’s User Manual for detailed
safety instructions.
Pacemakers
The various brands and models of cardiac pacemakers
available exhibit a wide range of immunity levels to radio
signals. Therefore, people who wear a cardiac pacemaker
and who want to use the Thuraya IP Voyager should seek the
advice of their cardiologist. If, as a pacemaker user, you are
still concerned about interaction with the Thuraya IP Voyager,
we suggest you follow these guidelines:
Maintain a distance of 20cm from the Wi-Fi antenna
and your pacemaker:
Maintain a distance of one meter from the main ADU
front and sides and your pacemaker;
Refer to your pacemaker product literature for
information on your particular device.
If you have any reason to suspect that interference is taking
place, turn off your Thuraya IP Voyager immediately.
Hearing aids
Most new models of hearing aids are immune to radio
frequency interference from satellite terminals that are more
than 2 meters away. Many types of older hearing aids may be
susceptible to interference, making it very difficult to use them
near a terminal. Should interference be experienced, maintain
additional separation between you and the IP Voyager.

iv Thuraya IP Voyager User Guide
Electrical Storms
Operation of the Thuraya IP Voyager during electrical storms
may result in severe personal injury or death. Ensure the
Below Deck Equipment is properly grounded to the vehicle
chassis.
INFORMATION TO USER
Hughes Network Systems, LLC, declares under our sole responsibility that the product
Hughes 9105 Satellite IP Terminal to which this declaration relates, is in conformity with the
following standards and/or other normative documents: ETSI EN 301 444, ETSI EN 300 328,
ETSI EN 301 489-1, ETSI EN 301 489-17, ETSI EN 301 489-20, IEC 60950-1. We hereby declare
that all essential radio test suites have been carried out and that the above named
product is in conformity to all the essential requirements of R&TTE Directive 1999/5/EC and
RoHS-2 Directive 2011/65/EU.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for Class B Digital
Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures.
Reorient or relocate the receiving ADU
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Thuraya IP Voyager User Guide v
Contents
SAFETY INFORMATION ........................................................................................I
WARNING SYMBOLS USED IN THIS GUIDE .................................................................... I
WARNINGS FOR THE THURAYA IP VOYAGER TERMINAL ............................................ II
CONTENTS .......................................................................................................... V
INTRODUCTION...................................................................................................1
FIRST TIME SET-UP................................................................................................1
QUICK REFERENCE..............................................................................................2
GLOBAL POSITIONING SYSTEM OPERATION................................................................2
INTEGRATED STATUS DISPLAY .....................................................................................2
WEB MAN MACHINE INTERFACE (WMMI) SCREENS...................................................3
HOME SCREEN.................................................................................................4
PROPERTIES SCREEN .........................................................................................5
STATISTICS SCREEN............................................................................................6
CONNECTION MANAGEMENT SCREEN ...............................................................7
STATUS SCREEN ................................................................................................8
SETTINGS SCREENS............................................................................................9
NETWORK SETTINGS SCREEN ..............................................................................9
PORT FORWARDING CONFIGURATION SCREEN..................................................11
SECURITY MANAGEMENT SCREEN.....................................................................12
ETHERNET MAC FILTERING CONFIGURATION SCREEN:........................................13
LOGIN SETTINGS SCREEN .................................................................................14
WLAN CONFIGURATION SCREEN ....................................................................15
WLAN SECURITY SCREEN ...............................................................................16
REMOTE ACCESS SCREEN ...............................................................................17
ADVANCED SETTINGS SCREEN .........................................................................19
UPGRADING THE THURAYA IP VOYAGER ............................................................20
UPGRADING SOFTWARE..................................................................................20
TROUBLESHOOTING..........................................................................................22
GENERAL TROUBLESHOOTING .................................................................................22
STATUS CODES.......................................................................................................25
GLOSSARY.........................................................................................................37
SPECIFICATION.................................................................................................39
INDEX ................................................................................................................41

Thuraya IP Voyager User Guide 1
Introduction
Your Thuraya IP Voyager terminal provides mobile, high-speed data
communications via satellite. Using “Always On” technology, you can
remain connected to the Internet while only sending or receiving the
data that you need at speeds of up to 444kbits/s, just as if you were
sitting at your office desk.
The Thuraya IP Voyager works with your computer using an Ethernet or
Wi-Fi connection much like commercially available wireless routers. Note
that the Wi-Fi Access Point in the Thuraya IP Voyager uses a separate
subnet and DHCP server than the wired Ethernet port. An internal router
allows IP traffic to flow seamlessly between the two subnets and out over
the satellite link.
While the Thuraya IP Voyager operates very similarly to other data
modems that you may be familiar with, there are a few important
operating differences to note. Please read this user guide carefully to
understand all the aspects of operating your Thuraya IP Voyager.
First Time Set-Up
Please refer to the installation manual for the Thuraya IP Voyager
terminal as it applies to your installation.
Do not stand in front of the Antenna (ADU)
The ADU emits radio frequency energy when in the transmit
mode. To avoid injury, do not place head or other body parts
at the side or top of the ADU when system is operational.

2Thuraya IP Voyager User Guide
Quick Reference
This section serves as a reference guide, identifying the key operational
aspects of using the Thuraya IP Voyager system and the Controls and
Indicators on the Thuraya IP Voyager and their functions.
Global Positioning System Operation
The Thuraya IP Voyager contains an integrated Global Positioning
System (GPS) receiver that is used to provide location information. GPS
location information is required for system access, and the reception of
a new GPS location is attempted automatically every time Thuraya IP
Voyager is powered on. The GPS receiver is located in the antenna,
otherwise known as the Above Deck Unit (ADU). It is updated
automatically during operation provided the ADU is able to receive the
GPS signal.
Integrated Status Display
The terminal BDU has an Integrated Status Display
which allows you to view the operational status of
the terminal. The display includes four lights for this
purpose as explained in the following table
Light
Colour
Description
Power
Green
On when the BDU is powered up
(light is embedded in the power
switch)
Network
Connection
Green
On when a network connection
has been established (light is next
to the world icon)
GPS
Green
On when a valid GPS location has
been obtained (light is labelled
GPS)
Fault
Red
On when the Thuraya IP Voyager
has detected a fault, check the
web user interface for additional
information (light is next to the
warning icon)