Mobeye ThermoGuard TwinLog CML2255 User manual

PORTAL USER MANUAL
ThermoGuard TwinLog
CML2255
SW version 4.n

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CONTENT
1. General description 5
2. Getting started 7
2.1 Sign up in the Mobeye Internet Portal 7
2.2 Register the Mobeye SIM card 7
2.3 Insert the Mobeye SIM card 8
2.4 Connect the temperature sensor(s) 8
2.5 Insert the batteries 8
2.6 Connect an external power supply (optionally) 9
2.7 Enter the program mode 9
2.8 Activate the device 10
2.9 Configuration and synchronisation 10
2.10 How to use the Mobeye Internet Portal 11
3. Operational modus 13
3.1 Switching on/off 13
3.2 Confirmation of the alarm message 13
4. Use of the inputs and output 14
4.1 Connect a sensor to the input 14
4.2 Connect a device to the output 14
4.3 Control the output via SMS command 15
4.4 Output behaviour 15
5. Possible settings 16
5.1 Installation code 16
5.2 Alarm phone numbers 16
5.3 Set a minimum and/or maximum temperature limit 16
5.4 Call on/off 16
5.5 Temperature delay time 16
5.6 Alarm delay time 17
5.7 Input type 17
5.8 Inactive time 17
5.9 Alarm repeat time 17
5.10 Power failure delay time 18
5.11 Power failure message 18
5.12 Unit of temperature 18
5.13 Temperature calibration 18
5.14 Alarm indication 19

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5.15 Pulse time output 19
5.16 Output behaviour 19
5.17 Automatic arming / disarming 19
5.18 Buttonlock 20
5.19 Low power mode 20
5.20 Test message 20
5.21 Log interval 21
5.22 Transfer interval 21
5.23 System reset 22
6. Status feedback 23
6.1 Request actual temperature 23
6.2 Outside LED 23

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Attention! Very important
This user manual contains important guidelines for the installation and usage of the Mobeye®
device as described in this manual. Please read these thoroughly before you start using the
Mobeye® device.
In case of damage caused by disregarding the guidelines, the warranty becomes void.
The user must regularly check the proper functioning of the device. The manufacturer cannot
be held liable for any damage or loss caused by any incorrect use or incorrect functioning of
the Mobeye® device.
Safety guidelines
• The permitted ambient temperature during operation may not be exceeded (not lower than
-10°C and not higher than 50°C).
• The device is intended for use in dry and clean places.
• Protect the device from moisture, heat and water splashing. Not intended for external use.
• The guidelines for the battery usage must be regarded.
• Do not expose the device to strong vibrations.
• Do not let it fall from height.
• Do not use in an environment where any inflammable gases, vapors or dust are present or
could be present.
• Repair of the device may only be carried out by people, trained for Mobeye®repair.
• If the device must be repaired, only original replacement components may be used. The
use of different parts may lead to damage of the Mobeye®device.
Use in accordance with the regulations
The purpose of this device in accordance with the regulations is sending SMS text messages,
making telephone calls and sending (log) files. Other uses are not permitted and may
invalidate the warranty.
Battery recycling
CR123 batteries, as used in the Mobeye CML2255, are classified as non-hazardous waste and
can be recycled. Please take empty batteries to a nearest collection point

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1. GENERAL DESCRIPTION
The Mobeye CML2255 is a GSM module used to monitor the temperature using one or
two temperature probes. As soon as one of the temperature limits are violated or one of
the inputs are activated, it sends alarm notifications. The unit can run battery-powered.
When powered externally, the power supply will be monitored too.
The Mobeye CML2255 can function ‘stand-alone’ or in combination with the Mobeye
Internet Portal. Once activated in the Mobeye Internet Portal, the factory settings of the
Mobeye CML2255 cause following reactions:
- In the situation of a temperature alarm, the Mobeye CML2255 sends an alarm message
to the Mobeye Internet Portal and calls the phone numbers programmed in by the user.
The Portal forwards the alarm messages the alarm as text message and/or e-mail
including the measured temperature to the ‘alarm’ contacts.
- As soon as the temperature gets back to a value inside the range, the Mobeye
CML2255 sends a ‘Temperature OK’ message via the Mobeye Internet Portal.
- When an input is activated by a sensor, the Mobeye CML2255 sends an alarm
message via the Mobeye Internet Portal and calls the phone numbers programmed in
by the user.
- When the temperature sensor is removed, the Mobeye CML2255 sends a message via
the Mobeye Internet Portal containing the text ‘Temperature sensor not connected’.
- When the batteries need to be replaced, the Mobeye CML2255 sends a ‘low battery’
message to the Mobeye Internet Portal. The portal forwards this to the ‘service’
contacts.
- When an external power supply is used and a power failure occurs, the Mobeye
CML2255 sends an alarm message via the Mobeye Internet Portal and calls the phone
numbers programmed in by the user. When the power is restored, the Mobeye
CML2255 sends a ‘power restored’ message via the portal.
- For all types of alarms a local alarm indication will sound, which can be interrupted by
briefly pressing the on/off button.
- Logging of the temperature values. As default the temperature values are measured
and logged every 60 minutes and sent to the portal every 12 hours. The log frequency
and synchronisation interval can be adjusted.

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- The unit is able to send test messages to the portal as communication check (default:
every 7 days). If these are not received in time, the portal sends an exception message
to the ‘service’ contacts.
Chapter 5 describes how to influence the standard behaviour.
For use of the stand-alone Mobeye CML2255 -without the Mobeye Internet Portal -
download the stand-alone manual from www.mobeye.eu/EU/documentation/manuals.

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2. GETTING STARTED
To get started with the Mobeye CML2255, at least the following steps need to be taken
in the following order:
1. Sign up in the Mobeye Internet Portal
2. Activate the SIM card
3. Insert the Mobeye SIM card
4. Connect the temperature sensor
5. Insert the batteries
6. Connect an external power supply (optionally)
7. Enter the program mode
8. Activate the device in the Mobeye Internet Portal
9. Program the settings incl. the temperature limits
These steps are further explained in this chapter. After these steps the module will be
operational.
2.1 SIGN UP IN THE MOBEYE INTERNET PORTAL
Go to www.mymobeye.eu
and sign up for a new account. Follow the
instructions on the screen.
You will receive an e-mail to confirm the new account. After confirmation login to the
portal.
If you do not receive this e-mail, check your spam box or ask Mobeye
([e-mail]).
2.2 REGISTER THE MOBEYE SIM CARD
To activate the Mobeye SIM card in the Mobeye
Internet Portal, choose ‘activate new SIM card’.

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Enter the SIM card number. This is the number written on the plastic SIM card. Only
take the last 8 digits of the last two lines (incl. number after space, do not type the
space).
The screen leads you through several pop-ups where you choose your device type
(search for the line with “CML2255”) and select the type of contract (for instance “portal
“monitoring+logging”).
At the moment you accept the price and terms, you confirm the subscription. You will
receive an invoice for the mentioned amount.
Before activating the device in the Mobeye Internet Portal, first prepare the unit (see
next paragraphs).
2.3 INSERT THE MOBEYE SIM CARD
Open the enclosure by removing the 4 screws and
insert the Mobeye SIM card into the module. Push
the black cover slightly outward to open the holder
and close it afterwards. Make sure the SIM card is
inserted before the batteries.
If you replace a SIM card, first remove the batteries
(and remove any other external power supply).
2.4 CONNECT THE TEMPERATURE SENSOR(S)
Plug the external temperature sensor into the socket and
press it firmly. It is possible to connect two temperature
sensors.
2.5 INSERT THE BATTERIES
Insert the two batteries (CR123) in the module. Use the +/- indication for the correct
placement. If you replace batteries the settings will not be deleted, since they are stored
in the device memory.
sensor 1
sensor 2

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2.6 CONNECT AN EXTERNAL POWER SUPPLY (OPTIONALLY)
Although the Mobeye CML2255 is designed to run on batteries, it is possible to use an
external power supply. In this mode the module is always connected with the GSM
network and therefore always in program mode. When the power fails, the batteries
take over and a power failure alarm message is sent. The module continues operating
albeit in the low power mode. This means the GSM module switches off and only
establishes network connection when it needs to send an alarm notification, test
message or low battery alert.
Connect the external power adapter (or any other
regulated 12VDC power supply) to the power input
of the connector (press on the green pins to
connect the wires):
- V+ (black lead with white stripe) to “+”
- Ground (black lead) to “-“
2.7 ENTER THE PROGRAM MODE
To activate the device in the portal, the unit needs to be in program mode, i.e. the GSM
module is open and connected to the network. Using external power, the unit is always
in program mode.
Directly after inserting the batteries, the Mobeye CML2255 switches to the program
mode. First the GSM module establishes network connection. During this time the LED
flashes green and red. Within 10-30 seconds the connection is established and the
status LED starts flashing 1 sec. on/1 sec. off (or stays on continuously in case the first
telephone number has been configured).
The Mobeye CML2255 returns to the program mode by pressing the on/off button for 5
seconds, until the LED starts flashing red/green. Once it has GSM connection it will be
flashing again (or stays on continuously).
As long as the unit is in program mode, the status green LED is on (or flashing 1 sec.
on/1 sec. off if the module has no configuration). During the first 3 minutes, the GSM
module remains active, ready to be activated in the portal. After 3 minutes a time-out

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occurs and the GSM module switches off in order to save the batteries. The unit returns
to the low power operational mode.
2.8 ACTIVATE THE DEVICE
When the Mobeye CML2255 is in initial
(factory) status and the batteries are
inserted (so the LED is flashing), you
activate the device in the Mobeye Internet Portal by clicking ‘Activate device’, which is
written behind the registered SIM card. The unit will receive a message from the portal
and the data exchange is started. At the first pop-up window you are asked to enter the
installation code. Type the factory code ‘1111’. The next screen will ask for a name and
location of your device. These fields can be changed later.
Once the activation is
completed, the new
device is visible in the
device list.
By clicking the name, the detail page will be opened.
2.9 CONFIGURATION AND SYNCHRONISATION
The device settings can be programmed in the Mobeye Internet Portal, including the
(max. and min.) temperature limits. In this way you prepare the settings, to be picked up
by the device: since the Mobeye device is leading in the communication between the
portal and the device, the data synchronisation is done after:
1)any message to the portal (e.g. alarm, logging, test, low batteries)
2)reconnecting power and reinserting batteries
3)pressing the on/off button for 5 seconds once it was in program mode (battery-
operated: first go to program mode, next press the button for 5 seconds).
4)receiving an SMS command to change a setting (not described in this manual).
An alternative, but less preferred method of programming is to send SMS commands to
the telephone number in the Mobeye device. This method is explained in the Mobeye
CML2255 stand-alone manual. This manual can be downloaded from
www.mobeye.eu/EU/documentation/manuals.

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2.10 HOW TO USE THE MOBEYE INTERNET PORTAL
The device detail screen in the Mobeye Internet Portal shows several blocks:
Contacts
The contacts are the contact persons that will receive alarm and service notifications,
per SMS text message and/or e-mail. Service notification may be warnings about
missed keep-alive (test) messages and low battery voltage.
In order to add a contact, please first create the contact person in the (blue) tab
Contact.
Note: the telephone numbers that will be dialed directly from the unit, are configured in
the Options.
Status
The status block displays several values, important information about the unit.
The GSM status tells the network strength in the last communication session. If the
values is lower than -95dB, please consider another location for the device).
If the ‘Synchronised’ status is ‘No’, there are new options to be picked up by the device.
Device
Open the device details to change the name and location of the device. These are
copied into each SMS text message and e-mail and meant as identifier.
Message texts
In the message texts are the event texts in the SMS text message and e-mails. These
texts can be customized.
History
All historical events and logs are displayed in the history. Click ‘show’ all.
Click on ‘values’ to see a list of the logged temperature values with the time stamps.
Choose ‘download’ to download the values to your own file format. Click on ’Graph’ to
display the values in graph. You can scroll through the time, by clicking the arrows.

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Options
The configuration options (settings) can be changed in the
Mobeye Internet Portal. Click ‘edit’ to change the settings. Type
the installation code (factory setting is ‘1111’) to open the pop-up.
Please see chapter 5 for the description of each setting.
After saving the new settings, they need to be picked-up by the device, i.e.
synchronised. Please see 2.9 for more information about the synchronisation.

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3. OPERATIONAL MODUS
3.1 SWITCHING ON/OFF
After the previous steps, the Mobeye CML2255 is ready for use and switched on
automatically. It can be switched on and off by the user-defined time schemes or the
button on top. By default this button is ‘locked’, to prevent that the unit can be switched
off by mistake. This can be changed by choosing the value “OFF” for the setting
“BUTTONLOCK” (see 5.18). After unlocking the button, the system can be switched on
and off pressing it for one second.
When the unit is switched off, the green LED is off. When the unit is on, the green LED
blinks once every 3 seconds (battery-powered) or stays ‘on’ continuously (in case of an
external power supply).
In the disarmed status the Mobeye CML2255 will not send alarm notifications. The
functions automatic arming and sending test and ‘low battery’ messages, are still active.
If powered externally (GSM is open), switching can be done via SMS commands:
SMS command to switch on: CODE ARM
SMS command to switch off: CODE DISARM
example: 1111 ARM
The status can be requested via SMS command CODE STATUS?.
3.2 CONFIRMATION OF THE ALARM MESSAGE
When the system is triggered it will send alarm notifications. First a message is sent to
the Mobeye Internet Portal, which will be forwarded to the alarm contacts. Next the
device will directly call the alarm telephone numbers. When you pick up the phone, you
will hear beeps. It is possible to confirm the phone call by answering the phone and
pressing any key. The other alarm numbers will not be called afterwards.

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4. USE OF THE INPUTS AND OUTPUT
4.1 CONNECT A SENSOR TO THE INPUT
It is possible to connect two external sensors to the
inputs. As a standard reaction after a triggered input,
the Mobeye CML2255 sends a message via Mobeye
Internet Portal and calls the alarm telephone
numbers.
Insert the 2 wires of an external sensor through the
hole of the enclosure to the inside part and next in
the two connectors of input 1 (press on the green
pins for connecting the wires). It does not matter
which wire is connected to which connector.
When using a second input, connect this to input 2.
As default the inputs are programmed as Normally Open (NO) contacts. This means
the inputs are triggered if the input is closed for at least 1 second. In case the contact is
Normally Closed (NC), please refer to paragraph 5.6. If you require the sensor to be
activated for a shorter or longer period before triggering an alarm, please refer to 5.6.
4.2 CONNECT A DEVICE TO THE OUTPUT
The Mobeye CML2255 has an open collector output,
which switches after receiving a correct SMS or after
an alarm. The output can switch permanently, or just
switch for a pulse time after which the output
automatically switches back (see 5.13).
The maximum load of the output is 200mA. To switch
devices, a relay can be placed behind the output with
an input voltage of 12VDC. The required switching
voltage of the relay depends on the device connected.
NOTE: The output does not work if the CML2255 is battery-operated.

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4.3 CONTROL THE OUTPUT VIA SMS COMMAND
If CML2255 has external power, the GSM module is always open, able to receive an
SMS command to switch the output. The output type needs to be ‘RC’ (see next
paragraph).
To switch the output, send following SMS command to the unit:
CODE O1ON
example: 1111 O1ON
To switch off the output, send following SMS command to the unit:
CODE O1OFF
example: 1111 O1OFF
Be aware of the space after 1111.
The output has a pulse time of 5 second in the factory defaults (see 5.15).
4.4 OUTPUT BEHAVIOUR
The output can be switched by SMS command when the unit is powered externally, or
automatically after an alarm (ALARM). The output remains on as long as the unit
remains in alarm status. For controlling the output via SMS command the output
behaviour should be ‘RC’ (remote control). The pulse time defines the duration of
switching (see 5.15). By default, this value is set to ALARM.

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5. POSSIBLE SETTINGS
The Mobeye CML2255 settings are prepared in the portal, in the "Options" block, and
then retrieved by the device during a synchronization session. The factory setting for
the security code is '1111'. All settings are saved and stored in the unit, even when the
unit is not powered or the batteries have been removed.
5.1 INSTALLATION CODE
For configuration activities the installation code of the Mobeye CML2255 must be used.
The initial (security) code is ‘1111’. The code can be changed in the options. Note: the
code is only visible when changing the settings.
5.2 ALARM PHONE NUMBERS
The Mobeye CML2255 is able to directly call to up to 5 phone numbers. These may be
different numbers than the (unlimited number of) contacts who will receive SMS text
messages and/or e-mails. It is not required to enter phone numbers.
5.3 SET A MINIMUM AND/OR MAXIMUM TEMPERATURE LIMIT
A separate high and/or low limit for the temperatures can be set for each sensor. The
limits can be set between -35 and +70 ºC, with one decimal. Negative values are set by
a “-” before the value.
5.4 CALL ON/OFF
Even if the alarm telephone numbers are set in the options, the calling process can be
suppressed. By turning off the CALL, the unit will only send the notification via the
Mobeye Internet Portal. The default value is set to ON.
5.5 TEMPERATURE DELAY TIME
The temperature delay time defines the duration a temperature limit is violated before an
alarm is initiated. If the temperature returns to the non-alarm status within the delay

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time, no alarm is sent. For each temperature input a delay time can be set. The time can
be set between 0 and 999 minutes.
As default, the temperature delay time is set to 0 minutes.
5.6 ALARM DELAY TIME
The input delay time defines the time that the input is triggered before an alarm is
initiated. If the input returns to the non-alarm status within the delay time, no alarm is
sent. The time can be set between 0 and 999 seconds. As default, the input delay time
is set to 1 second.
5.7 INPUT TYPE
The input type defines the character of the inputs IN1 and IN2. This can be Normally
Open (NO) or Normally Closed (NC). If an input is set to NO, the alarm will be triggered
as soon as the terminals of the input are closed. If the input is set to NC, the alarm is
triggered when the connection between the input terminals is broken. The default input
type is set to NO.
5.8 INACTIVE TIME
The “inactive time” defines the time an input is not active after an activation. During the
inactive time, no new alarm message will be sent. Only when the input returned to the
non-alarm status, gets activated again and remains active, an alarm will be sent yet
after the inactive time. If the time is set to “0” (minutes), the input will be active again
immediately after returning to the non-alarm status. The time can be set between 0 and
60 minutes. As default, the inactive time is set to “0”.
5.9 ALARM REPEAT TIME
In order to emphasize the urgency of the alarm messages, all alarms can be repeated.
As long as the input has not returned to the inactive status, the portal notifications will
be repeated after the ‘alarm repeat time’. In each repeated temperature alarm message
the actual temperature is included. The repeat interval can be set between 0 and 999
minutes. As default the alarm repeat time is set to 0 minutes.

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5.10 POWER FAILURE DELAY TIME
If the Mobeye CML2255 is powered externally and the power fails it can notify the
contact person(s). The power failure delay time defines the time between the initial
power failure and the alarm notification. If the power is restored within the delay time,
no alarm is sent. The time can be set between 0 and 999 minutes. As default, the delay
time is set to 0.
5.11 POWER FAILURE MESSAGE
If the Mobeye CML2255 is powered externally and the power fails it sends a message
to the portal and calls the programmed telephone numbers, following the on/off settings
of ‘CALL’. Power restore results in a message to the portal. This is setting ‘ALARM’.
This can be set to ‘ALERT’ or ‘OFF’. If the setting is ‘ALERT’ the power failure message
and restore will be sent to the portal. The setting ‘OFF’ means that no power failure
message is sent. The default setting for the ‘power failure message’ is set to “ALARM”.
5.12 UNIT OF TEMPERATURE
The temperature can be programmed and displayed in degrees Celsius (C) or
Fahrenheit (F). If the unit was set to F, the temperature limits can be set between
-30 °F and 158 °F. As default this unit is set to C.
5.13 TEMPERATURE CALIBRATION
The temperature sensor is digital and has a high quality. For special applications it is
possible to calibrate the sensor and program a correction. The adjusted temperature
will be used in the measurement and reports. For each temperature sensor a calibration
can be entered.
Example: the Mobeye CML2255 measures 13 °C. Actual ambient temperature: 13,5 °C.
To adjust this difference, +0,5 degrees shall be programmed.

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5.14 ALARM INDICATION
The CML2255 has an internal piezo siren, which sounds at an alarm and keeps
sounding as long as the unit is in alarm status. The siren can be interrupted by briefly
pressing the on/off button. The alarm indication can be disabled, so it won’t sound at all
(OFF). As default this indication is set to ‘ON’.
5.15 PULSE TIME OUTPUT
The pulse time or switch time of the output is adjustable between 1 and 9999 seconds.
The pulse time indicates how long the output remains switched after a telephone
number sends CODE O1ON (e.g. 1111 O1ON), before it automatically switches back
again. If the pulse time is set to 0 seconds, the output will not automatically switch back.
It may be switched back by SMS command CODE O1OFF. By default, the pulse time is
set to "0" second.
5.16 OUTPUT BEHAVIOUR
The output can switch automatically when the unit is powered externally, or after an
alarm (ALARM). The output remains on as long as the unit remains in alarm status. For
controlling the output via SMS command the output behaviour should be ‘RC’ (remote
control). The pulse time defines the duration of switching (see 5.15). By default, this
value ALARM.
5.17 AUTOMATIC ARMING / DISARMING
The Mobeye CML2255 only works if the unit is armed, which is done via the on/off
button. It is possible to automatically arm and disarm the unit, based on an arming
and/or disarming time scheme. Two schemes can be entered, which can be assigned
to the days in the week (e.g. to have a different weekend scheme).
As default the automatic (dis) arming times are valid for all days. It is possible to assign
them to only a few days in the week. In this way it is possible to have two different
schemes, which are valid on different days.