Mocet IG7600 Instruction Manual

MOCET
IG7600
Smart Telephone System
Administration Manual

IG7600 Administration Manual
I
Environment
The equipment you have purchased must not be disposed of with household waste. You
should return these to your distributor if they are to replace or dispose of them in an
approved recycling centre.
FCC Statement
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions in this manual, may cause
interference to radio communications. This equipment has been tested and found to comply
with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC rules,
which are designed to provide reasonable protection against radio interference when
operated in a commercial environment. Operation of this equipment in a residential area is
likely to cause interference, in which case the user, at his own expense, will be required to
take whatever measures are necessary to correct the interference.
Copyright Notice
All rights reserved. No part of this publication may be reproduced, transmitted, transcribed,
stored in retrieval system or translated in to any language or computer language, in any
form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or
otherwise, without the prior written permission of Company.
Company reserves the right to revise the publication and make changes from time to time in
the contents hereof without obligation of this company to notify person of such revision or
changes. The material contained herein is supplied without representation or warranty of
any kind. The Company therefore assumes no responsibility and shall have no liability of
any kind arising from the supply or use of this document or the material contained herein.
Trademarks
Windows 98/NT/2000/XP/7™ and Internet Explorer™ are registered trademarks of
Microsoft Corporation. All other company, brand and product names, like Netscape
Navigator™ are trademarks or registered trademarks of their respective owners.

IG7600 Administration Manual
II
WARNING!
1. Read these installation instructions carefully before connecting the equipment to its
power adapter.
2. To reduce the risk of electric shock, do not remove the cover from the equipment or
attempt to dismantle it. Opening or removing covers may expose you to dangerous
voltage levels. Equally, incorrect reassembly could cause electric shock on re-use of the
appliance.
3. Do not expose the equipment to fire, direct sunlight or excessive heat.
4. Do not expose the equipment to rain or moisture and do not allow it to come into contact
with water.
5. Do not install the equipment in an environment likely to present a Threat of Impact.
6. You may clean the equipment using a fine damp cloth. Never use solvents (such as
trichloroethylene or acetone), which may damage the equipment’s plastic surface. Never
spray the equipment with any cleaning product whatsoever.
7. The equipment is designed to work in temperatures from 0
o
C to 45
o
C (32
o
F to 104
o
F).
8. The equipment must be installed at least 1 meter from radio frequency equipment, such
as TVs, radios, hi-fi or video equipment (which radiate electromagnetic fields).
9. Do not connect the LAN/WAN port to any network other than an Ethernet network.
10.Do not attempt to upgrade your equipment in an unstable power environment. This could
cause unexpected damages.
11.Do not work on the system during lightning storms. Please disconnect all cables.
12.Children don't recognize the risks of electrical appliances. Therefore use or keep the
equipment only under supervision of adults or out of the reach from children.
13.No repair can by performed by the end user, if you experience trouble with this
equipment, for repair or warranty information, please contact your supplier.
Electrical Powering:
The IG7600 can be powered with correct power adaptor; the power adaptor must be
12V/1.5A. Any damage caused to the IG7600 as a result of using unsupported power
adaptors will not be covered by the manufacturer’s warranty.
Product Disposal Warning:
Ultimate disposal of this product, accessories, packing, especially the batteries should be
handled carefully for recycle and nature protection in accordance with national laws and
regulations.

IG7600 Administration Manual
III
Table Of Contents
1. Introduction ...................................................................................................................................................... 2
2. Getting to Know the IG7600.......................................................................................................................... 2
2.1 Front Panel................................................................................................................................................... 2
2.2 Rear Panel.................................................................................................................................................... 2
3. IG7600 Voice General Features ................................................................................................................... 2
3.1 3-Way Conference .......................................................................................................................... 2
3.2 Access Control for Web Page......................................................................................................... 2
3.3 Answering Position ........................................................................................................................ 2
3.4 Auto Attendant & Voice Mail......................................................................................................... 2
3.5 Auto Provisioning........................................................................................................................... 2
3.6 Basic Call ....................................................................................................................................... 2
3.7 Call Abandon.................................................................................................................................. 2
3.8 Call By Name ................................................................................................................................. 2
3.9 Call Operator (Call Attendant) ....................................................................................................... 2
3.10 Call Pickup – Group....................................................................................................................... 2
3.11 Call Restriction............................................................................................................................... 2
3.12 Call Routing ................................................................................................................................... 2
3.13 Caller ID Detection/Generation...................................................................................................... 2
3.14 Class Of Service (COS).................................................................................................................. 2
3.15 Daylight Saving Time..................................................................................................................... 2
3.16 Default Set...................................................................................................................................... 2
3.17 Direct In Dialing (DID).................................................................................................................. 2
3.18 Direct Inward System Access (DISA)............................................................................................ 2
3.19 Emergency Call .............................................................................................................................. 2
3.20 Extension Password........................................................................................................................ 2
3.21 Fax/Modem .................................................................................................................................... 2
3.22 Flash – Analog Port (SLT) Flash Recognition................................................................................ 2
3.23 Hold Recall Time............................................................................................................................ 2
3.24 IP Trunk.......................................................................................................................................... 2
3.25 Message Waiting Indication (MWI) ............................................................................................... 2
3.26 Music on Hold................................................................................................................................ 2
3.27 Numbering Plan.............................................................................................................................. 2
3.28 PSTN Backup................................................................................................................................. 2
3.29 Registration Server ......................................................................................................................... 2
3.30 Remote Registration ....................................................................................................................... 2
3.31 Service Mode.................................................................................................................................. 2
3.32 Station Message Detailed Recording (SMDR)............................................................................... 2
3.33 System Speed Dial.......................................................................................................................... 2
3.34 System Time & Date ...................................................................................................................... 2
3.35 Trunk Group ................................................................................................................................... 2
3.36 UCD (Uniform Call Distribution) Group (or Hunt Group)............................................................ 2
3.37 IGW Group..................................................................................................................................... 2
3.38 Wizard Setup .................................................................................................................................. 2
4. IG7600 Voice Extension Features................................................................................................................ 2
4.1 3-Way Conference.......................................................................................................................... 2
4.2 Agent Log On/Off – UCD Group................................................................................................... 2
4.3 Alphanumeric Display.................................................................................................................... 2
4.4 Automatic Callback Busy............................................................................................................... 2
4.5 Auto Hold....................................................................................................................................... 2
4.6 Call Fork......................................................................................................................................... 2
4.7 Call Forward................................................................................................................................... 2
4.8 Call Hold ........................................................................................................................................ 2
4.9 Call Log.......................................................................................................................................... 2

IG7600 Administration Manual
IV
4.10 Call Park / Call Park Answer.......................................................................................................... 2
4.11 Call Pickup – Individual................................................................................................................. 2
4.12 Call Waiting.................................................................................................................................... 2
4.13 Caller Blocking .............................................................................................................................. 2
4.14 CO Flash......................................................................................................................................... 2
4.15 COS Following............................................................................................................................... 2
4.16 Distinctive Ringing......................................................................................................................... 2
4.17 Do Not Disturb (DND)................................................................................................................... 2
4.18 DSS/EDM....................................................................................................................................... 2
4.19 Feature Button Reset ...................................................................................................................... 2
4.20 Feature Key Programming ............................................................................................................. 2
4.21 Feature Reset .................................................................................................................................. 2
4.22 Hold Reminder ............................................................................................................................... 2
4.23 Hotline............................................................................................................................................ 2
4.24 Live Recording (One Touch Record) ............................................................................................. 2
4.25 Multi-Line Appearance................................................................................................................... 2
4.26 Mute ............................................................................................................................................... 2
4.27 On Hook Dialing ............................................................................................................................ 2
4.28 Paging (All/Group) / Paging Answer ............................................................................................. 2
4.29 Paging Allow/Deny ........................................................................................................................ 2
4.30 Phone Book .................................................................................................................................... 2
4.31 Phone Lock/Unlock........................................................................................................................ 2
4.32 Plug & Play .................................................................................................................................... 2
4.33 Reminder Tone ............................................................................................................................... 2
4.34 Service Mode Switching ................................................................................................................ 2
4.35 Transfer / Recall ............................................................................................................................. 2
4.36 Volume Control .............................................................................................................................. 2
4.37 Web Management........................................................................................................................... 2
5. Quick Installation............................................................................................................................................. 2
5.1 Connecting the IG7600................................................................................................................................ 2
5.2 Wizard Setup................................................................................................................................................ 2
5.2.1 WAN Setting..................................................................................................................................... 2
5.2.2 Secondary WAN Setting ................................................................................................................... 2
5.2.3 LAN Setting...................................................................................................................................... 2
5.2.4 Wireless Basic................................................................................................................................... 2
5.2.5 Internet Time..................................................................................................................................... 2
5.2.6 Wizard Setup Finished ...................................................................................................................... 2
6. Configuration ................................................................................................................................................... 2
6.1 Setup ............................................................................................................................................................ 2
6.2 Establish the Connection ............................................................................................................................. 2
6.3 Device Info .................................................................................................................................................. 2
6.3.1 Summary........................................................................................................................................... 2
6.3.2 Statistics............................................................................................................................................ 2
6.3.3 Route................................................................................................................................................. 2
6.3.4 ARP................................................................................................................................................... 2
6.3.5 DHCP................................................................................................................................................ 2
6.4 Advanced Setup ........................................................................................................................................... 2
6.4.1 WAN ................................................................................................................................................. 2
6.4.2 Secondary WAN ............................................................................................................................... 2
6.4.3 LAN .................................................................................................................................................. 2
6.4.4 NAT .................................................................................................................................................. 2
6.4.5 Security............................................................................................................................................. 2
6.4.6 Parental Control ................................................................................................................................ 2
6.4.7 Quality of Service ............................................................................................................................. 2
6.4.8 Routing ............................................................................................................................................. 2
6.4.9 Dynamic DNS................................................................................................................................... 2
6.4.10 Upnp ............................................................................................................................................... 2
6.5 Wireless ....................................................................................................................................................... 2

IG7600 Administration Manual
V
6.5.1 Basic ................................................................................................................................................. 2
6.5.2 Security............................................................................................................................................. 2
6.5.3 MAC Filter........................................................................................................................................ 2
6.5.4 Wireless Bridge................................................................................................................................. 2
6.5.5 Advanced .......................................................................................................................................... 2
6.5.6 Station Info ....................................................................................................................................... 2
6.5.7 Power Saving .................................................................................................................................... 2
6.6 Voice ............................................................................................................................................................ 2
6.6.1 Phone ................................................................................................................................................ 2
6.6.2 Trunk................................................................................................................................................. 2
6.6.3 System .............................................................................................................................................. 2
6.6.4 Voice Mail......................................................................................................................................... 2
6.6.5 NAT Traversal................................................................................................................................... 2
6.6.6 Diagnostics ....................................................................................................................................... 2
6.6.7 Registered Phone .............................................................................................................................. 2
6.7 Management ................................................................................................................................................ 2
6.7.1 Settings ............................................................................................................................................. 2
6.7.2 TR-069 Client ................................................................................................................................... 2
6.7.3 Time Setting...................................................................................................................................... 2
6.7.4 Access Control.................................................................................................................................. 2
6.7.6 IP Camera ......................................................................................................................................... 2
6.7.7 Upgrade Software ............................................................................................................................. 2
6.7.8 Upgrade Phone Software .................................................................................................................. 2
6.7.9 Upgrade Door FW ............................................................................................................................ 2
6.7.10 APNS Certificate ............................................................................................................................ 2
6.7.11 Reboot............................................................................................................................................. 2
6.8 Diagnostics .................................................................................................................................................. 2
6.9 Logout.......................................................................................................................................................... 2
6.10 Web UI Language ...................................................................................................................................... 2
Appendix 1: Product Summary ............................................................................................................................. 2
Appendix 2: Feature Access Codes..................................................................................................................... 2

IG7600 Administration Manual
Copyright 2013 Tecom, Co. LTD. All rights reserved Page 1 of 1
1. Introduction
MOCET IG7600 Smart Telephone System is the ultimate SME solution which has rich
feature set of IP PBX telephone systems and IP networking systems. It has business
essential PBX features such as an auto-attendant, voice mail, multi- line appearances, three
way call conferencing, intercom, music on hold, call-forwarding and much more. The IG7600
system opens up access to the benefits of VoIP, including low cost long distance service,
and one network for both voice and data.
The IG7600 is so easy to configure that a fully working system can be set up in minutes. Plug
and Play feature allows IP phone, iPhone or Android phone with M54 App to be
automatically detected and registered when they are connected. The IG7600 is easy to be
managed and configured by integrated web server.
The IG7600 system should work with MOCET IP Phones IP2061/M22/M62 and take
advantages of powerful business features such as plug & play, all paging/group paging,
multi-line appearances, etc….The IG7600 has one FXS port to support traditional analog
devices such as telephone, answering machine, FAX machine.

IG7600 Administration Manual
Copyright 2013 Tecom, Co. LTD. All rights reserved Page 2 of 2
1.1Interfaces
WAN Interface: one 10/100/1000 Base-T Ethernet port
LAN Interface: one 10/100 Base-T Ethernent port
CO Interface: 4 FXO (Loop Start, for PSTN)
Analog Device Interface: 1 FXS (for analog Telephone or FAX)
Built-in 802.11b/g/n WiFi access point
Auto-Pairing button
1.2Terminals
1 Analog Terminal (Analog Telephone or FAX)
49 IP Stations (IP-Phone; Max. 16 M54 App for iPhone/ Android Phone)
1.3Accessary
Wi-Fi Repeater
Basically, the Administration is required to do the following things:
(1) To understand the architecture, resources, and devices of whole environment
which will be involved with the VoIP communications.
(2) To build a common setting file for most users.
(3) To configure each phone and install them into the network.
(4) To configure each interfaces and install them into IG7600.
(5) And to solve the problems that users encounter during operation.

IG7600 Administration Manual
Copyright 2013 Tecom, Co. LTD. All rights reserved Page 3 of 3
2. Getting to Know the IG7600
2.1 Front Panel
The front panel contains several LEDs that indicate the status of the IG7600.
Figure 2-1. Front Panel of IG7600
LED Name Color Status Description
Red Flashing Application Restarting
Red On Firmware updating
Blue Flashing System booting up
Blue On System initialized and running
POWER Red/Blue
Off Power off
On Wireless LAN is activeWIRELESS Blue
Off Wireless LAN is idle
Off PSTN Line is idleLINE (1-4) Blue
On PSTN Line is active
Off Phone is idleTEL Blue
On Phone is active
On LAN is connected
Off LAN is not connected
LAN Blue
Flashing LAN activity present (traffic in either
direction)
Blue On WAN is connected and IP is obtained
Red On WAN is not connected or no IP assigned
WAN Red/Blue
Flashing WAN activity present (traffic in either
direction)

IG7600 Administration Manual
Copyright 2013 Tecom, Co. LTD. All rights reserved Page 4 of 4
2.2 Rear Panel
The rear panel contains the ports for the IG7600's data and power connections.
Figure 2-2. Rear Panel of IG7600
Label Function
WAN RJ-45 connector: Connects the device to your cable modem, or to your
ADSL Modem. It’s to connect to the remote network.
LAN RJ-45 connector: Connects the device to your PC's Ethernet port, or to the
uplink port on your LAN's hub.
Line (1-4) RJ-11 connector: Connects the device to your PSTN lines.
TEL RJ-11 connector: Connects the device to your analog phone.
Power Connects to the supplied power converter cable.

IG7600 Administration Manual
Copyright 2013 Tecom, Co. LTD. All rights reserved Page 5 of 5
3. IG7600 Voice General Features
3.1 3-Way Conference
IG7600 supports 3-way conference. Conference allows multiple speakers to participate in
a joint telephone conversation. Each participant in a conference can speak and hear the
other participants. IG7600 supports one conference room with at most 3 participants. The
voice is mixed on IG7600.
PS：
：：
：IG7600 supports this function only when it is a new hardware version IG.
3.2 Access Control for Web Page
The Access Control settings allow the System Administrator to configure the Web Port,
Service Control List, IP Address Access Control mode and password for Administrator,
Supporter and User.
IG7600 also provide an external user access to the internal IP phone’s Web page. The
Registered Phone page will list all registered phones with their IP links for IP phone.
Clicking a specific link will open that specific IP phone’s Web page.
IG7600 provides three Access modes for Web Page
- Administrator mode: unrestricted access and configuration
(Default: admin1234/adminxxxxxx xxxxxx are the last 6 characters of IG’s MAC
Address.)
- Support Mode: allow an ISP technician to maintain and run diagnostics
(Default: support/supportxxxxxx, xxxxxx are the last 6 characters of IG’s MAC
Address)
- User Mode: view some configuration settings and statistics.
(Default: user/userxxxxxx, xxxxxx are the last 6 characters of IG’s MAC Address)
3.3 Answering Position
For incoming calls from the Public Switched Telephone Network (PSTN) (via analog CO
or FXO ports), the IG7600 provides the flexibility to ring specific destinations. The IG7600
provides the ability to ring Auto Attendant. The IG7600 also provides the ability to
simultaneously ring up to 50 extensions when programmed in a UCD Hunt Group, or the
Operator in accordance with the system service mode (day or night). The user can also
assign a line to ring directly to an extension. Incoming VoIP calls from a registered ITSP
can be programmed and routed in the same manner as the analog CO (FXO) ports.
3.4 Auto Attendant & Voice Mail
The IG7600 Auto Attendant can greatly enhance business productivity by providing either
a full-time automated attendant to handle all incoming system calls or part-time
automated attendant to handle overflow traffic. The Voice Mail Module provides up to 16
hours recording time that are shared by all extensions. The system can handle four

IG7600 Administration Manual
Copyright 2013 Tecom, Co. LTD. All rights reserved Page 6 of 6
simultaneous calls with following functions.
•Auto Attendant Functions
The Auto Attendant provides an incoming caller with a customized welcome greeting
and specific prompts that will describe the options available to the caller.
Play the welcome greeting messages depending on the system service mode:
Working, Holiday, and Temporary.
In Working Service mode, play the welcome greeting messages depending
on the system service time: Day, Night, Noon, and Holiday.
Route the call to the appropriate destination (phone/virtual extension, UCD
group, operator, single digit) with the dialing digit(s).
Leave a message to a particular mailbox.
Make an outside call via another trunkline (PSTN or SIP-Trunk).
Enter Voicemail box.
• AA Menu
Supports ten different Auto Attendent. Each AA’s access number is “Start AA
& VM Service Number” plus 0, 1, 2, and 3. For example, if “Start AA & VM
Service Number” is 500, then 1
st
AA is 500, 2
nd
AA is 501, 3
rd
AA is 502 and so
and so on.
Only the first AA has default voice prompts (10001~10005.vox), Other Auto
Attendants’ voice prompts (10006~10050.vox) need to be recorded manually.
AA Menu has a speed dial menu which is configured in Voice -> Voice Mail ->
General -> Single Digit Table. This Table can quickly get your call to the
destination that you wanted.
If an AA is set as Destination of a DID entry or Answering Position of a trunk,
the outside caller will hear Dial Tone when it’s answered, then it can call
extensions by dialing extension numbers. It’s used to allow outside devices to
be able to dial extension numbers, UCD Group entry ID, AA entry, any
appropriate destination.
•Voice Mail Functions
Delete, save, or skip messages.
Forward messages to other mailboxes.
- Specified mailbox
- All mailboxes.
Envelop information indicating the time and date of the message received;
sender information will also be included in the email notification.
Leave a new message to other extension(s).
Change personal greeting and password.
Expert mode support (playback controls when reviewing messages).
Send a notification via email when a new message is left.
Send voice message as the attachment of the email in WAV format.
The maximum recording length for each call is 1800 seconds.
When 90% of the VM size is used, it shows “Message Full” on the all
IP2061/M22/M62’s LCD.
For each extension, the maximum number of Voice Mail is 200.

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Copyright 2013 Tecom, Co. LTD. All rights reserved Page 7 of 7
Each message can be saved for 1 - 30 days or permanently.
Support 50 Virtual Mailboxes
Enter voicemail through another phone extension
•Management Menu
Change the Greeting Mode: Working, Holiday, and Temporary.
Record the Greeting Messages
Record other voice prompts.
•Voice Messages
Provide two languages service for the all voice files.
Support G711-ulaw, G711-alaw, G729 three voice files.
Administrators can record the all voice messages by themselves.
Administrators can update, backup or delete the all voice messages from/to
the PC.
For the detail, please refer Appendix 3.
NOTE: When an extension’s voicemail is filled up to more than 100 mails, VM
system will just read “You have 99 mails.”
3.5 Auto Provisioning
WAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) to
perform auto-configuration, provision, collection, and diagnostics to this device. Firmware
upgrade or vendor configuration file backup can be done remotely on ACS server. Select
the desired values and click "Save Settings" to configure the TR-069 client options.
An Auto Provision Server (APS) is also provided to update IG7600 FW, Update / Retrieve
IG7600 Configuration and the registered IP2061/M22/M62 firmware, Management->PTC
page is used to configure IG7600 to communicate with APS Server.
3.6 Basic Call
To make an intercom call, dial a Station number (IP Terminal, POTS) or a Voice Mail
number.
To make an outside call, dial a phone number. IG7600 chooses a line (PSTN line, IP
trunk, another IG7600) via Call Routing Table to dial out.
To make an outside call, dial a PSTN, an IP Trunk or a Trunk Group number first. After
hearing dial tone, dial the phone number.
3.7 Call Abandon
For every PSTN call, IG7600 provides the facility to monitor the call status. If the remote
party hangs up, the ongoing call will be terminated.
The PSTN line monitor is accomplished through monitoring the loop-break signal, polarity
reversal or busy tone. The value range of loop-break signal is: “Disable”/100/200/…/1000
ms.

IG7600 Administration Manual
Copyright 2013 Tecom, Co. LTD. All rights reserved Page 8 of 8
3.8 Call By Name
IG supports Call by Name now, but it is not enabled as default. We should activate it
manually before we use it.
Get ready for dial by name process:
1
st
find the web page Voice-> Voice Mail->General->Auto Attendant->Dial by Name
Code and We input a number ( for example “9“) here to use it as a dial by name code.
2
nd
configure extension user name, for example “Sam Hsu” for extension 205, in
Voice->Voice Mail->Phone Extension page as below.
3
rd
Dial 500(as the default Voice mail service number) or pressing “Message” button
on IP phone (#205)

IG7600 Administration Manual
Copyright 2013 Tecom, Co. LTD. All rights reserved Page 9 of 9
input your password (default “0000”)
press “5”
Record your name and press “#” key, for example saying “Sam Hsu” and then press “#”
key after the beep tone.
4
th
Record day greeting for auto attendant Dial 500(as the default Voice mail service
number) or pressing “Message” button on IP phone input your password (default
“0000”) press “*” Input administrator password “000000” press “3” press
“10001” press “1” to confirm press “2” to record the greeting, including the greeting
with like “for dial by name, please dial “9”….” press “1” to listen to the current greeting
to confirm if it is OK.
Now IG7600 is ready for dial by name process.
Incoming call to Auto attendant and transfer the call thru “dial by name”:
Incoming call to IG7600
auto attendant pickup
auto attendant playing “…for dial by name, please dial “9”…”
dial “9” on remote caller
auto attendant playing “Using the letters on the telephone keypad, dial the person's
first or last name and then press pound. For "q" press 7. For "z" press 9.”
dial the number on remote caller, for example, dial “726” for “Sam” or dial “468” for
“Hsu” (The dialed name will be finished when the caller presses “#” or stops the digit
dialing in 5 seconds. )
auto attendant playing “when you hear the correct name, please dial “1”..”(after the
caller inputs the name; AA compares the dialed name with these activated First Name
and Last Name. Then AA starts to play the matched extension’s name file. If it matches
two or more extensions’ names, these extensions’ name files will be played one by one
following by the extension number. The interval between two name files is 5 seconds.)
press “1” to confirm the selection on remote caller
the call will be transferred to phone (#205 with Sam Hsu), phone #205 will be ringing
pick up the call on phone #205 and start the conversation.
In Dial by Name process, a voice prompt (10230.vox) will be played to ask the caller to
input the name.
after the caller inputs the name; AA compares the dialed name with these activated First
Name and Last Name. Then AA starts to play the matched extension’s name file. If it
matches two or more extensions’ names, these extensions’ name files will be played one
by one following by the extension number. The interval between two name files is 5
seconds.
When hearing the matched name, the caller dials “1”. AA will transfer the call to the
extension of the matched name (if it’s a Virtual Extension, the call will be answered by the
mailbox of the Virtual Extension directly). If the caller dials a non-“1” digit, the digit will be
ignored.
If it has no matched name or the caller doesn’t dial “1” after playing the all matched name,
AA will play a warning message (10232.vox), then play a voice prompt (10234.vox) to ask
the caller to select the next operation. Press “1”, it will ask the caller to input a name again.
Press 2, back to AA greeting.

IG7600 Administration Manual
Copyright 2013 Tecom, Co. LTD. All rights reserved Page 10 of 10
3.9 Call Operator (Call Attendant)
IG7600 supports one Primary operator and one Secondary operator. Any extension can
be designated as the operator through system configuration.
One primary operator may be assigned in the system. When assigned as operator, this
extension supports general system functions.
While the internal extension dials Operator Directory Number ("0" at default), or the
outside party dials the Operator Directory Number when Auto Attendant plays the
welcome message, these calls will be stored into Operator Queue. The Operator is
First-In-First-Out to service these calls. For the incoming trunk calls at the waiting time,
the calling party will be on Music-On-Hold state.
A secondary (alternate) operator position may be designated for common sharing of
incoming operator calls during peak traffic period. If operator doesn’t answer the operator
call in Operator Reroute Time, the call is forwarded to Secondary Operator. If Secondary
Operator doesn’t answer the call in Operator Reroute Time also, the call will be forwarded
to Operator’s mailbox.
3.10 Call Pickup – Group
Each extension belongs to a Pickup Group. Direct Call Pickup allows extension users to
answer a trunk call that is ringing at other extensions. If dialing “*”, allow you to easily
access trunk calls ringing in your group. If dialing All Pickup Group Directory number,
allow you to access any trunk calls ringing in the system. Calls ringing at extensions in
other pickup groups may also be answered using the Directory number assigned to that
Pickup Group.
3.11 Call Restriction
IG7600 provides sophisticated monitoring of digits dialed on PSTN/IP Trunks. If a digit or
range of digits dialed on a Trunk line is inconsistent with the dialing extension’s COS, the
call is denied. This calling COS criteria can be applied to local calls, long distance calls,
and specific numbers that are considered allowed in areas where other numbers may be
restricted.
• From/To
The intervals are made up of a From and To entry which establish a numeric range.
For example, an entry of “From 1700”, “To 1800” would include the following range
of numbers as the leading: 1700, 1701, 1702 …1799, 1800. Each From/To entry
can be from 1 to 13 digits long and may contain any digit 0-9, *, #, X/x (representing
any digit) and +. The “From” entry must be less than or equal to the “To” entry.
• Trunk Access
IG7600 checks the field only when a call matches the associated entry. If the field is
set to “Y”, the entry is valid when the trunk is accessed previously. If the field is set
to “N”, the trunk isn’t accessed previously. The trunk will be accessed through Call
Routing Table. If the option is set to “YN”, the entry is valid no matter the trunk is
accessed or not previously.
• COS
The entry in the Allowed Table is matched when the extension’s COS value is
smaller than or equal to the COS of this entry, while the entry in the Denied Table is
matched when the extension’s COS value is larger than or equal to the COS value

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of this entry.
• Table Type
It decides into which table this entry will be added.
• Priority
It decides which table will be checked first.
If Priority is “Allowed”, IG7600 will check Allowed Table first, if any entry is matched
IG7600 will search Denied Table then, the call can be made only when there is any
matched entry found in Allowed Table and there is no any matched entry found in
Denied Table.
If Priority is “Denied”, IG7600 will check Denied Table first, if any entry is matched
IG7600 will search Allowed Table then, the call will be forbidden only when there is
any matched entry found in Denied Table and there is no any matched entry found
in Allowed Table.
Below is a figure that shows the process:
Example:
We can take an example to explain the details.
Consider we have a Call Restriction Table like the picture shows.

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Since the priority is allowed, we should check the allowed table first.
In Allowed table, since 1000000 has 7 digits, you can only dial the number that is
between 1000000 and 2000000 with a length not less than 7, and the extension you
use must have a COS level higher or equal to “7”.
If you’ve passed the Allowed Table, check the Denied Table then, This Denied table
means that when you dial the number directly, and the first three number is
between 180 and 189, your extension must have a COS level higher or equal to “1”,
if not, your call will be rejected by IG.
3.12 Call Routing
The Call Routing feature automatically routes outgoing calls using the most appropriate
route. The appropriate route is determined based on the number dialed. If necessary,
IG7600 can automatically modify the dialed number by deleting and inserting digits.
The call routing destination is a PSTN line, an IP line or a line group. It allows you to
configure each entry in the Call Routing Table which contains a routing rule for outgoing
calls:
- From/To setting defines the number range
- Min/Max defines the match length
- Del can delete some leading digits in the dialed number.
- Insert can add some digits as the leading for the target number. It will be added
after doing “Del”.
- Destination defines the outbound call interface trunk
3.13 Caller ID Detection/Generation
IG7600 provides the ability to detect the calling party identification provided by CO via
PSTN lines or by Uplink Server via IP trunks. This data when received by the telephone
carrier will be displayed on all ringing IP phones.

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IG7600 also provide Caller ID Generation to the Caller ID equipped Single Line
Telephone.
3.14 Class Of Service (COS)
IG7600 provides 8 Classes of Service (COS) for assignment of outside line
dialing-privileges. Each extension may be assigned one Day-COS and one Night-COS.
The Extension COS is primarily used for restriction and control of long distance dialing.
COS 0 is the highest priority. COS 7 is the lowest one.
3.15 Daylight Saving Time
Daylight Saving Time (DST) feature supports auto adjustment for daylight saving time. It
allows you to configure the Daylight Saving Time (DST) which includes support for auto
adjustment of daylight saving time.
- Internet Time: it obeys the international standard rule.
- Manual DST Rule: it allows you to define your own Daylight Savings Time Rule.
3.16 Default Set
Clear all settings and return the IG7600 set to the factory condition will take at most 5
minutes.
When rebooting the IG7600 to the default, some settings for the registered IP Phones
(IP2061, M22 and M62) and Smart Phones are reset to the default also.
- Line Keys
- Call Forward (Direct, Busy, No Answer, DND, Call Fork)
- Phone Lock
- Call Waiting
- Call Waiting Tone
3.17 Direct In Dialing (DID)
IG7600 provides a Direct In Dialing Table for IP Trunks. It will be able to offer its individual
phone number for each extension.
IG7600 provides 100 entries in the Direct In Dialing Table. Each entry includes
- DID Number: used to check the caller ID of the incoming call.
- Destination: the ringing destination of the incoming call. It can be a Phone
Extension, Virtual Extension, Auto Attendant, UCD Group, Speed Dial, or Paging
number. It also can be an outside phone number.
- Outgoing Call ID: used as the private Caller ID when the “Destination” user makes
the outgoing call. When the setting is null, it assumes to be the same as “DID
Number”.
- Display Name: used as the Caller Name when the “Destination” user makes the
outgoing call.
- Trunk: the applied trunk(s) of this DID entry. If it’s “All”, this entry will be applied for
the all IP Trunks.

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3.18 Direct Inward System Access (DISA)
The feature allows you to remotely access IG7600 lines to make the outside calls. The
current PSTN/IP lines are all DISA lines. While ringing to Auto Attendant, the outside
callers have direct access to extensions, or make an outside call,
The out-calling is to dial a pound (“#”) key at the beginning when Auto Attendant plays the
greeting message. The call is secured by means of verified passwords against the
assigned extension number. The use is accomplished only when a valid extension
number has been entered and when the password entered matches that stored for the
extension number entered.
The DISA function is disabled by default.
3.19 Emergency Call
IG7600 allows you configure five Emergency Call numbers and lines with which
Emergency Calls are sent out. Any user can make an Emergency Call regardless of its
Call Routing table, Call Restriction, and Phone Lock, when they dial a pre-configured
Emergency Call number. The numbers of Emergency Call must not collide with the
numbers in Numbering Plan.
It allows programming 5 emergency numbers. “911” is in it by default.
3.20 Extension Password
All extensions of the IG7600 system have an associated User Password. The Password
is applied to Voice Mail service, and some system feature settings (Phone Lock, COS
Following, DISA, Forward, Restore to Default, Feature Button Reset).
The Extension Password is 4-digit length. The default is “0000”.
3.21 Fax/Modem
IG7600 supports FAX/modem tone detection and auto-fallback to G.711. IG7600 also
support to use T.38.
3.22 Flash – Analog Port (SLT) Flash Recognition
Flash is the momentary operation of the hook-switch at the analog device, which can be
deciphered by the IG7600 system in such a way that the previous call in progress is held,
or placed in a status of transfer awaiting further instructions from the user.
3.23 Hold Recall Time
If a call is been hold for a long time, longer than the “hold recall time”, IG will ring the IP
Phone that holds the call.
PS:
1 How to set Hold Recall Time? Please refer to section 6.6.3.3 Transmission.
2 This function works only when the IP Phone enables hold reminder on its
webpage as below.