Mocet IP3032 User manual

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IP3032 Standard IP Deskphone
User Guide
Copyright © 2012, All Rights Reserved.
Ver: A D/C: 101-1206

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MOCET IP3032 Standard IP Deskphone User Guide
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions in this guide, may cause interference to radio
communications. This equipment as been tested and found to comply with the limits for a Class B
computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide
reasonable protection against radio interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference, in which case the
user, at is own expense, will be required to take whatever measures are necessary to correct the
interface.
CE Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility, EN55022
class B for ITE and EN 50082-1. This meets the essential protection requirements of the European
Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. Environment
The phone you have purchased, as well as any used batteries must not be disposed of with
household waste. You should return these to your distributor if they are to replaced or dispose of
them in an approved recycling center. Trademarks
All company, brand and product names, like Metaswitch™, Broadsoft™, Freeswitch™ and
Asterisk™ are registered trademarks of their respective owners.
WARNING! ▼
1. Read these installation instructions carefully before connecting the IP phone to its power.
2. To reduce the risk of electric shock, do not remove the cover from the IP phone or attempt
to dismantle it. Opening or removing covers may expose you to dangerous voltage levels.
Equally, incorrect reassembly could cause electric shock on re-use of the appliance.
3. Do not expose the IP Phone to Fire, direct sunlight or excessive heat.
4. Do not expose the IP Phone to rain or moisture and do not allow it to come into contact with
water.
5. Do not install the IP phone in an environment likely to present a THREAT OF IMPACT.
6. You may clean the IP phone using a fine damp cloth. Never use solvents (such as
trichloroethylene or acetone), which may damage the phone’s plastic surface and LCD
screen. Never spray the phone with any cleaning product whatsoever.
7. Take care not to scratch the LCD screen.
8. The IP phone is designed to work in temperatures from 5oC to 40oC.
9. The IP phone must be installed at least 1 meter from radio frequency equipment, such as
TVs, radios, hi-fi or video equipment (which radiate electromagnetic fields).
10. Do not connect the LAN port to any network other than an Ethernet network.
11. Do not attempt to upgrade your IP phone in an unstable power environment. This could
cause unexpected issues.
12. Do not work on the system or connect or disconnect cables during lightning storms.
13. Children don't recognize the risks of electrical appliances. Therefore use or keep the phone
only under supervision of adults or out of the reach from children.
14. No repair can be performed by the end user, if you experience trouble with this equipment,
for repair or warranty information, please contact your supplier.
!

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MOCET IP3032 Standard IP Deskphone User Guide
Table of Content
About this Guide .............................................................................................6
Overview...........................................................................................................7
1. Introduction...................................................................................8
1.1. Phone Features and Specifications ...............................................................9
1.2. Requirements...................................................................................................9
1.3. Installation and Setup......................................................................................9
1.3.1. Attaching the Stand to the Phone ........................................................9
1.3.2. Detaching the Stand from the Phone ................................................10
1.3.3. Installation Combination Table ..........................................................11
1.3.4. Connect the Handset to the Phone ....................................................12
1.3.5. Connect the Ethernet Cable ...............................................................12
1.4. Appearance and Function Description ........................................................13
1.5. IP3032 Port Functions ...................................................................................16
1.6. IP3032 LED Functions ...................................................................................17
1.7. LCD Screen Indicators...................................................................................18
2. Getting Started............................................................................19
2.1. Customizing Your IP Phone from Menu.......................................................19
2.2. Configuring Basic Settings...........................................................................20
2.2.1. Volume Setting ....................................................................................20
2.2.2. LCD Brightness ...................................................................................21
2.2.3. LCD Contrast .......................................................................................21
2.2.4. Call Setting ..........................................................................................21
2.2.5. Lock Your Phone .................................................................................21
2.2.6. Speed Dialing Setting .........................................................................22
2.2.7. Reboot Your phone .............................................................................22
2.3. Managing Contacts........................................................................................22
2.3.1. Adding Contacts ..................................................................................23
2.3.2. Editing Contacts ..................................................................................23
2.3.3. Deleting Contacts ................................................................................24
2.3.4. Searching for a Contact ......................................................................24
2.3.5. Placing a Call to a Contact .................................................................24
2.4. Managing Call Logs.......................................................................................24

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MOCET IP3032 Standard IP Deskphone User Guide
2.5. Viewing Your Phone’s Information...............................................................25
2.6. Configuring Programmable Keys.................................................................25
2.7. Managing Voice Mail......................................................................................25
2.8. Managing Instant Message ...........................................................................25
2.9. Viewing Notifications.....................................................................................26
3. Using Basic Features.................................................................27
3.1. Common Terms..............................................................................................27
3.1.1. Lines .....................................................................................................27
3.1.2. Calls ......................................................................................................27
3.1.3. Register to a server .............................................................................27
3.1.4. Caller ID ................................................................................................28
3.2. Installing Your IP Phone................................................................................28
3.3. Configuring Your IP Phone for Service........................................................28
3.4. Line Selection.................................................................................................28
3.5. Placing a Call..................................................................................................29
3.6. Placing an Urgent Call...................................................................................30
3.7. Adjusting Call Volume...................................................................................30
3.8. Canceling a Call.............................................................................................31
3.9. Answering a Call............................................................................................31
3.10. Answering an Urgent Call .............................................................................32
3.11. Rejecting a Call..............................................................................................32
3.12. Ending and Holding and Resuming a Call...................................................32
3.13. Muting and Un-muting a Call ........................................................................33
3.14. Redialing a Number.......................................................................................33
3.15. Setting up a Conference Call........................................................................34
3.16. Transferring a Call.........................................................................................34
3.16.1. Blind Transfer ...............................................................................34
3.16.2. Semi-Attended Transfer ..............................................................34
3.16.3. Attended Transfer ........................................................................35
3.17. Forwarding a Call...........................................................................................35
3.18. Using Voice Mail ............................................................................................35
3.19. Placing a Speed Dial Call ..............................................................................36
3.20. Using Multiple Lines......................................................................................36
3.21. Using Multiple Calls.......................................................................................37
4. Using Advanced Features .........................................................38

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MOCET IP3032 Standard IP Deskphone User Guide
4.1. Login Web UI..................................................................................................38
4.2. Changing the User’s Password....................................................................38
4.3. Viewing Phone Information on Web User Interface....................................39
4.4. Configuring Phone Settings..........................................................................39
4.5. Managing Programmable Keys.....................................................................40
4.6. Configuring SIP Line Settings ......................................................................42
4.7. Configuring System Settings........................................................................42
4.8. Managing Phonebook....................................................................................43
4.8.1. Private Phonebook ..............................................................................43
4.8.2. Public Phonebook ...............................................................................43
4.8.3. LDAP Directory ....................................................................................43
4.9. Placing a Call from the Private Phonebook.................................................44
4.10. Sending IM......................................................................................................44
5. Using Advanced Call Features..................................................45
5.1. Centralized Conferencing (for Broadsoft PBX)...........................................45
5.2. Call Waiting ....................................................................................................45
5.3. Intercom Call ..................................................................................................45
5.3.1. Answering an Intercom Call ...............................................................45
5.3.2. Placing an Intercom Call .....................................................................45
6. Phone Firmware Upgrade..........................................................47
7. Troubleshooting .........................................................................48
8. Glossary ......................................................................................49
8.1. Acronyms .......................................................................................................49
8.2. Terminology ...................................................................................................50