Monarch 9460 Service manual

Rhein Tech Laboratories Client: Paxar Americas, Inc.
360 Herndon Parkway FCC: Part 15.247
Suite 1400 Industry Canada: RSS-210
FCC ID: GU69460IPLA3021Herndon, VA 20170
http://www.rheintech.com Model #: 9460IP
Page 48 of 83
APPENDIX J: MANUAL
Please refer to the following pages for the Paxar 9460IP and the Symbol Technologies LA-3021 manuals.

Monarch
9460 Printer
TC9460OH Rev. AC 2/01 ©2001 Monarch Marking Sys ems, Inc. All righ s reserved.

Each produc and program carries a respec ive wri en warran y, he
only warran y on which he cus omer can rely. Monarch reserves he
righ o make changes in he produc , he programs, and heir
availabili y a any ime and wi hou no ice. Al hough Monarch has
made every effor o provide comple e and accura e informa ion in
his manual, Monarch shall no be liable for any omissions or
inaccuracies. Any upda e will be incorpora ed in a la er edi ion of his
manual.
©2001 Monarch Marking Sys ems, Inc. All righ s reserved. No par
of his publica ion may be reproduced, ransmi ed, s ored in a
re rieval sys em, or ransla ed in o any language in any form by any
means, wi hou he prior wri en permission of Monarch Marking
Sys ems, Inc.
WARNING
This equipmen has been es ed and found o comply wi h he
limi s for a Class A digi al device, pursuan o Par 15 of he
FCC Rules. These limi s are designed o provide reasonable
pro ec ion agains harmful in erference when he equipmen is
opera ed in a commercial environmen . This equipmen
genera es, uses, and can radia e radio frequency energy and,
if no ins alled and used in accordance wi h he ins ruc ion
manual, may cause harmful in erference o radio
communica ions. Opera ion of his equipmen in a residen ial
area is likely o cause harmful in erference in which case he
user will be required o correc he in erference a his own
expense.
RF Opera ion is subjec o he following wo condi ions: (1)
his device may no cause in erference, and (2) his device
mus accep any in erference including in erference ha may
cause undesired opera ion of he device.
CANADIAN D.O.C. WARNING
This digi al appara us does no exceed he Class A limi s for
radio noise emissions from digi al appara us se ou in he
Radio In erference Regula ions of he Canadian Depar men
of Communica ions.
Le présen appareil numérique n’éme pas de brui s
radioélec riques dépassan les limi es applicables aux
appareils numériques de la classe A prescri es dans le
Réglemen sur le brouillage radioélec rique édic e par le
minis ère des Communica ions du Canada.
Trademarks
Monarch is a regis ered rademark of Monarch Marking Sys ems, Inc.
9460, 9461, 9463, 9464, MPCL, and Sierra Spor 2 are rademarks of Monarch
Marking Sys ems, Inc.
Paxar is a rademark of Paxar Corpora ion.
Adobe and Acroba are regis ered rademarks of Adobe Sys ems Incorpora ed.
Monarch Marking Sys ems
170 Monarch Lane
Miamisburg, Ohio 45342

TABLE OF CONTENTS
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Printer Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-
Powering the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Battery and Safety Information . . . . . . . . . . . . . . . . . . . 1-5
Connecting the Communications Cable. . . . . . . . . . . . . . . . . . . . 1-6
Using the Display and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
LOADING SUPPLIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -1
Loading for Non-Peel Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -1
Tearing the Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . -3
Loading for Peel Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -4
CARE & MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Clearing Label Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Common Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Supply Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-
Cable Pin-outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-
Table of Contents i

ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Single Station Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . B-
Four Station Battery Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . B-
AC Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-
Carrying Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
PRINTER OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
IRDA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Linerless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
RF Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
RF Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-
ii Table of Contents

GETTING STARTED 1
The Monarch® Sierra Sport2 9460 printer is a
portable, thermal-direct printer that prints on tags or
labels.
Introduction
This chapter includes information about
Ndocumentation.
Nprinter utilities
Nunpac ing the printer.
Ninstalling the battery and battery information.
Nconnecting the communications cable.
Nusing the LCD screen and buttons.
Audience
The Operator’s Handbook is for the person who prints
and applies labels.
Documentation
The online version of the Programmer’s Manual and the
RCL Programmer’s Manual can be downloaded free
from Monarch’s Web site (www.monarch.com) as an
Adobe® Acrobat® Reader file.
The hard-copy version of the System Administor’s
Guide can be ordered by calling 1-800-543-6650. As
for part number TC9460SA.
Getting Started 1-1

Printer Utilities
The Monarch® MPCL Toolbox utilities are also
available on our Web site and are free to download.
This group of development utilities help you configure
the printer, customize fonts, and download files.
Unpacking the Printer
After you unpac the printer, you may have
(depending on your order):
Na 9460 printer
None or two batteries
Nan AC power adapter (supply) or none
Na hip/shoulder/hand strap or none
When unpac ing, ma e sure you loo
through all of the pac aging material
for items.
Keep all pac aging material in case you
need to move or return the printer.
If any items are missing, contact Monarch® at the
number listed on the bac of this manual for
replacement items.
1-2 Getting Started

Powering the Printer
There are two ways to power the printer:
NUsing a battery. See "Installing the Battery" for
more information.
NUsing the optional AC power adapter. For more
information about the AC power adapter, refer to the
94 3 Operating Instructions included with the AC
power adapter.
Installing the Battery
The battery can be installed with or without supplies
loaded.
Ma e sure the battery is
charged before using it.
1. Tu r n off the printer if you are changing batteries.
2. Open the supply door by pushing down on the
release buttons located on both sides of the printer.
The supply door should swing open.
Release
Button
Getting Started 1-3

3. Insert the connector end of the battery into the
printer.
4. Close the supply door until the release buttons clic
into place.
5. Tu r n on the printer by pressing and holding the P
button until the LCD screen comes on (about two
seconds).
The display flashes printer version information,
battery level, and then you will see:
Ready
p
1- Getting Started

Battery and Safety Information
NYou must charge a battery before using it.
NThe printer uses a 7.4V lithium-ion battery.
WARNING
Use only Monarch chargers (Monarch® 9461
Single Station Charger or the Monarch® 9464
Four Station Charger) designed for lithium-ion
batteries when charging. The battery might
explode if placed on a different charger.
NCharging time is approximately 1.5 to 3 hours.
NTa e the battery out of the printer when storing the
printer for long periods of time.
NThe battery storage temperature is 40°F to 104°F
(4°C to 40°C). Do not store a fully charged battery
at temperatures greater than 104°F (40°C) for long
periods of time. The battery may permanently lose
charging capacity.
NDisposal information - Do not throw in trash.
Dispose according to your local regulations.
CAUTION
Do not disassemble, short circuit, heat above
80°C, or incinerate. The battery may explode.
NThe recommended temperature for charging is 20°C
(68°F) to 25°C (77°F).
Getting Started 1-5

Connecting the Communications Cable
9-pin and 25-pin serial communication cables are
available. For best results, use only Monarch® cables.
See Appendix B, "Accessories & Options" for part
number information.
1. Open the hinged cable door by loosening the two
screws and lifting up on the door.
CAUTION
Do not use sharp objects around the printhead.
This may damage the printer and require a
service charge.
Screws
1-6 Getting Started

2. Plug the DB9 connector into the DB9 port.
3. Place the cable in the cable cavity.
4. Close the hinged cable door and tighten the screws.
To connect the optional AC power adapter, refer to the
94 3 Operating Instructions included with the AC power
adapter.
Cable in Cable
Cavity
DB9
Connector
DB9 Port
2.5"
Getting Started 1-7

Using the Display and Buttons
PTurns the printer on and off.
OAdvances the supply or returns the display to the
next higher menu.
AThree buttons for selecting options on the display.
Printing
The host sends online packets containing print jobs to
the printer.
1. Tu r n on the printer by pressing and holding the P
button until the display turns on.
The display flashes printer version information,
battery level, and then you will see:
Ready
p
On/Off
Button
Feed/Ready
Button
Navigation
Buttons
Display
1-8 Getting Started

2. Download a format and a batch.
For information on creating pac ets and
downloading print jobs refer to the online version of
the Programmer’s Manual available on Monarch’s
Web site (www.monarch.com).
The printer prints either a strip of supplies or one at
a time (on-demand mode).
3. Remove the printed supplies.
Getting Started 1-9

1-10 Getting Started

LOADING SUPPLIES 2
This chapter describes how to load supply for
Nnon-peel mode (prints on continuous strip of supply).
Npeel mode (prints and separates the label from the
liner).
Loading tips:
NWhenever you open and close the supply door,
press the O button to calibrate the supply under the
printhead.
NThe printer may be on or off when loading supplies.
Loading for Non-Peel Mode
se these instructions to load labels, tags, receipt
paper, and linerless labels (supply without a liner). To
print linerless labels, the printer needs to be setup with
the linerless platen roller.
1. Open the supply door by pushing down on the
release buttons on both sides of the printer. The
supply door should swing open.
Release
Button
Loading Supplies 2-1

2. Remove the tape from a new roll of supply.
3. Move the supply holder tabs to widen the supply
holders. Insert a roll of supplies.
The supply should unwind as shown with
the loose end of the supply feeding
through the exit chute.
4. Pull out enough supply to lay across the exit chute.
5. Close the supply door until the release buttons click
into place.
Supply Holder
Tabs
Exit hute
2-2 Loading Supplies

6. Press the O button to calibrate the supply under
the printhead. If you receive a supply error, see
Chapter 4, "Troubleshooting" for more information.
Tearing the Supplies
Tear the supply from the right or left using the tear edge
as a guide.
Do not pull straight up on the supply. You
may lose registration.
Tear Edge
Loading Supplies 2-3

Loading for Peel Mode
You need label supply with a liner to use these
instructions.
1. Open the supply door by pushing down on the
release buttons located on both sides of the printer.
The supply door should swing open.
2. Remove the tape from a new roll of supply.
3. Move the supply holder tabs to widen the supply
holders. Insert a roll of supplies.
Release
Button
Supply Holder
Tabs
2-4 Loading Supplies

The supply should unwind as shown with
the loose end of the supply feeding
through the exit chute.
4. Pull out enough supply to lay across the exit chute.
5. Remove a couple of labels from the liner. Feed the
supply under the peel bar.
The peel bar should be open, if not, push
up on the release buttons located on both
sides of the printer.
Peel Bar
Release
Button
Exit hute
Loading Supplies 2-5