Monessen Hearth GG18PV Operating instructions

1
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. A • 8/17
Models:
Installation/Owner’s Manual
Appliance Setup, Care and Operation
NOTICE: DO NOT discard this manual!
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas tter.
See appliance installation manual for additional
Commonwealth of Massachusetts requirements.
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
• DO NOT store or use gasoline or other am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions.
- If you cannot reach your gas supplier, call
the re department.
• Installation and service must be performed
by a qualied installer, service agency, or the
gas supplier.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
GG18NV/PV
GG24NV/PV
Glow Getter
Series
• DO NOT install this unit in a bedroom or
bathroom.

Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. A • 8/172
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
Installation Standard Work Checklist ....................3
1 Product Specic & Important Safety Information
A. Appliance Certication ............................ 4
B. BTU Specications ...............................4
C. High Altitude Installations ..........................4
D. Non-Combustible Materials Specication. . . . . . . . . . . . . . 4
2 Getting Started
A. Design and Installation Considerations ...............5
B. Tools and Supplies Needed ........................5
C. Inspect Appliance and Components .................. 5
D. Check Parts ....................................6
E. Installation Information ............................6
F. Millivolt Ignition Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
G. Pilot/ODS ......................................7
H. Adequate Combustion Ventilation Air ................. 8
3 Clearances & Height Requirements
A. ..............................................9
4 Gas Information
A. Gas Line Connection ............................15
B. Millivolt Valve Controls ...........................15
C. Fuel Type .....................................16
D. Gas Pressure .................................. 16
E. Gas Service Access .............................16
F. Connect Optional Wall Switch or Thermostat ..........17
G. Connect Remote Receiver ........................18
H. Check System Operation ......................... 18
5 Gas Log Sets
A. Log Placement (Charisma). . . . . . . . . . . . . . . . . . . . . . . . 20
B. Log Placement (Moxie) ..........................21
C. Flame Appearance ..............................23
6 Owner’s Manual
A. Congratulations ................................25
B. Limited Lifetime Warranty .........................26
7 Important Safety & Operating Information
A. Appliance Safety ...............................28
B. General Operating Parts .........................30
C. Fuel Specications ..............................30
D. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 30
8 Product Specication Information
A. Application Certication ..........................31
B. BTU SPecications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9 Lighting Instructions
A. .............................................32
10 Maintenance & Service
A. Maintenance: Frequency & Tasks .................35
B. Maintenance Tasks: Qualied Service Technician .....35
C. Burner Ignition & Operation .......................36
D. Cleaning & Servicing ............................36
11 Troubleshooting
A. .............................................37
12 Service Parts & Accessories
A. Service Parts ..................................38
B. Accessories ...................................46
C. Contact Information .............................48

3
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. A • 8/17
Installation Standard Work Checklist
Gas Section 4 (Pg 15)
Proper appliance for fuel type.
Leak check performed and inlet pressure verified.
Verified proper air shutter setting for installation type.
Customer:
Lot/Address:
Model (circle one): GG18NV/PV, GG24NV/PV
Date Installed:
Location of Fireplace:
Installer:
Dealer/Distributor Phone #
Serial #:
Comments: Further description of the issues, who is responsible (Installer/ Builder/ Other Trades, etc) and corrective
action needed _____________________________________________________________________________________
Comments Communicated to party responsible ____________________ by ______________________on ___________
(Builder / Gen. Contractor/) (Installer) (Date)
?YHW , ON F I SEY
___________________________
___________________________
___________________________
___________________________
___________________________
Gas Log Install Sections 2 and 4 (Pg. 5 & 20)
Verified that the chimney has been cleaned. (pg. 13)
Verifi ed clearances to combustibles.
Gas Logs are level ed and secured.
See page 8 for adequate provisions for combustion and ventilation
air have been verified.
___________________________
___________________________
___________________________
___________________________
___________________________
Finishing Section 3 (Pg 9)
Verifi ed all clearances meet installation manual requirements.
Mantels and wall projections comply with installation manual requirements.
___________________________
___________________________
___________________________
___________________________
___________________________
Manual bag and all of its contents are removed and the log set
given to party responsible for use and operation.
Started log set and veried no gas leaks exist.
___________________________
___________________________
4606-903A 08/17
 = Contains updated information.
Hearth & Home Technologies recommends the following:
• Photographing the installation and copying this checklist for your file.
• That this checklist remain visible at all times on the appliance until the installation is complete.
This standard work checklist is to be used by the installer in conjunction with, not instead of, the instructions contained in this
installation manual.
WARNING! Risk of Fire or Explosion! Failure to install appliance according to these instructions could
lead to a fire or explosion.
ATTENTION INSTALLER:
Follow this Standard Work Checklist
Embers & Logs Section 5 (Pg 20-23)
All packaging and protective materials removed (inside & outside of appliance).
Embers and logs installed correctly.
Accessories installed properly.
Electrical Section 4 (Pg 17)
Switch wires properly installed.

Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. A • 8/174
This product is listed to ANSI standards for "Unvented
Room Heaters” and applicable sections of "Gas Burning
Heating Appliances for Manufactured Homes" and "Gas
Fired Appliances for Use at High Altitude."
A. Appliance Certication
D. Non-Combustible Materials Specication
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in
a Vertical Tube Furnace at 750 ºC shall be considered
non-combustible materials.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemen-
tal room heater or as a decorative appliance. It should not
be factored as primary heat in residential heating calcula-
tions.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A.
1 Product Specic and Important Safety Information
B. BTU Specications
C. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 4500 feet elevation: Reduce input
rate 4% for each 1000 feet above 4500 feet.
Check with your local gas utility to determine proper
orice size.
MODEL: GG18NV/PV, GG24NV/PV
LABORATORY: CSA
TYPE: Unvented Room Heater
STANDARD: ANSI Z21.11.2-2016 (Unvented Application)
ANSI Z21.60-2012/CSA2.26-2012 (Vented
Application)
Models
Maximum
Input
BTU/h
Minimum
Input
BTU/h
Front
Orice) Rear Orice
GG18NV (0-4500 FT) 29,000 21,000 #51 #46
GG18PV (0-4500 FT) 29,000 22,500 #60 1.35mm
GG24NV (0-4500 FT) 37,000 27,000 1.8mm 2.5mm
GG24PV (0-4500 FT) 37,000 29,000 #57 #53
GAS PRESSURES
NOTE: For LP models an external regulator is required
to reduce supply pressure to a maximum of 13" w.c.
NATURAL PROPANE (LP)
Inlet Minimum 5.0" w.c. 11.0" w.c.
Inlet Maximum 10.5" w.c. 13.0" w.c.
Gas Valve Manifold
Pressure Setting
3.5" w.c. 10" w.c.
Pilot Regulator 3.5" w.c. —
NATURAL GAS: An external regulator is required to reduce
supply pressure to a maximum of 101⁄2" w.c. on natural gas
systems operating at higher pressure.
PROPANE/LPG: An external regulator is required to reduce
supply pressure to a maximum of 13" w.c.
Millivolt Ignition Controls
The piezo ignitor allows ignition of the pilot without the use
of matches or batteries.
Millivolt control has four (4) positions:
OFF:All gas to the gas logs is shut off at the valve.
IGN : Valve position to light/maintain a standing pilot.
ON: Valve position to turn ON/OFF log set with remote
switch/thermostat.
LOW/HI: Variable position to control ame height (heat
output).
Pilot/ODS
The gas log heater is tted with a specially designed safety
pilot (ODS assembly) which senses the amount of oxygen
available in the room and shuts the gas log heater off if the
oxygen level begins to drop below a satisfactory level. The
pilot can only be relit when adequate fresh air is available.
Thermal Generator
The millivolt gas log pilot is tted with a millivolt (thermopile)
generator to provide power for remote activation.

5
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. A • 8/17
2 Getting Started
A. Design and Installation Considerations
Installation MUST comply with local, regional, state and
national codes and regulations. Consult insurance carrier,
local building inspector, re ofcials or authorities having
jurisdiction over restrictions, installation inspection and
permits.
Before installing, determine the following:
• Where burner assembly and log set are to be installed.
• Gas supply piping.
• Whether optional accessories—devices such as a wall
switch or remote control—are desired.
• Approved wood burning masonry replace or vent-free
replace.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistance or additional information, consult a qualied
service technician, service agency or your dealer.
Installation and service of this appliance should
be performed by qualied personnel. Hearth
& Home Technologies recommends HHT
Factory Trained or NFI certied professionals.
C. Inspect Appliance and Components
• Carefully remove the appliance and components from
the packaging.
• Logs are packaged and sold separately.
• Report to your dealer any parts damaged in shipment.
•Read all of the instructions before starting the instal-
B. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
• Tape measure
• Gloves
• Voltmeter
• Manometer
• Phillips screwdriver
• Safety glasses
• Flat blade screwdriver
• Soapy water solution for gas leak testing
• Electric drill and bits (1/4 in. magnetic)
• External regulator (for propane/LPG only & 1/2 psi
Natural gas system
• Piping which complies with local codes
• Pipe sealant approved for use with propane/LPG
(Resistant to sulfur compounds)
Hearth & Home Technologies disclaims any responsibility
for, and the warranty will be voided by, the following actions:
• Installation and use of any damaged appliance.
• Modication of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Any such action may cause a re hazard.
WARNING! Risk of Fire, Explosion or Electric Shock!
DO NOT use this appliance if any part has been under
water. Call a qualied service technician to inspect the
appliance and to replace any part of the control system
and/or gas control which has been under water.
• Manual shutoff valve
• Sediment trap
• Tee joint
• Pipe wrench
lation. Follow these instructions carefully during the
installation to ensure maximum safety and benet.
WARNING! Risk of Fire or Explosion! Damaged parts
could impair safe operation. DO NOT install damaged, in-
complete or substitute components. Keep appliance dry.
Gloves are recommended when handling
refractory to prevent skin irritation from
loose bers. Logs are fragile; handle with
care.
CAUTION

Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. A • 8/176
E. Installation Information
Use manufacturer's installation and clearance require-
ments as dened in their manual.
The GG18, 24, 30 series unvented room heaters are
approved for installation into the following unvented re-
boxes: MCUF, LCUF, GCUF, GRUF, BUF and Exacta.
The Glow Getter Series unvented room heaters may also
be installed into a Ventless Firebox Enclosure for Gas Fired
Decorative Type Unvented Room Heaters per ANSI Z21.91
(typically referred to as a "universal rebox"), as long as
rebox hearth dimensions meet the minimum hearth dimen-
sions shown below.
A
C
D
B
Figure 2.1 - Dimensions for Engine, Logs & Firebox
Model A B C D
GG18 with LOGS 25” 13" 20” 12"
GG24 withLOGS 29” 13" 24” 13”
GG30 with LOGS 32” 13” 24” 13”
This appliance is for installation only in a solid-fuel
burning masonry or UL127 factory-built replace
or in listed ventless rebox enclosure. It has been
design certied for these installations.
Exception: DO NOT install this appliance in a factory-
built replace that includes instructions stating
it has not been tested or should not be used with
unvented gas logs.
WARNING
Model A B C D
GG18 with LOGS 27” 14” 20” 20”
GG24 with LOGS 31” 14" 24” 21”
GG30 with LOGS 34” 14” 24” 21”
Firebox Dimension Requirements
Dimensions for Engine & Logs
D. Check Parts
Verify contents to ensure you have received all parts. You
should have the following:
Models
• Unvented gas log burner assembly
• One (1) bag of crushed volcanic rock
• Installation/operating instructions
• Two (2) anchoring brackets
• Two (2) anchoring screws
• Two (2) sheet metal scews
• Refractory logs (packaged and sold separately)
• Two (2) bags of rock wool
• On/off log switch assembly
The following options may be used with the millivolt con-
trolled heater. These options are not packaged with the
log set.
• Hand-held remote with receiver (MV)
• Wall switch with 15' wire
• HILOKT (an accessory kit for ame adjustment from
a hand held remote)
Carefully inspect the contents for shipping damage. If any
parts are missing or damaged, immediately inform the
dealer from whom you purchased the appliance. Do not
attempt to install any part of the appliance unless you
have all parts in good condition.

7
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. A • 8/17
Do not install the heater:
•Where curtains, furniture, clothing, or
other ammable objects are less than
36" from the front of the heater.
• In high trafc areas.
•In windy or drafty areas.
WARNING
WARNING
Gloves are recommended when handling
logs to prevent skin irritation from loose
bers. Logs are fragile—handle with care.
Placement in Fireplace with a Restrictive Barrier
The following are guidelines for placing a gas log set in a
replace that has a restrictive barrier of the replace for
vented appliance only.
Height of Restriction
(x)
Minimum Depth of
Fireplace/Firebox
No Restriction 14"
0" to 11⁄2" 16"
Greater than 11⁄2" to 3" 16"
Greater than 3" *
*Any barrier greater than 3" placed in front of the gas log set is not
recommended by the manufacturer.
NOTE: Non-combustible material such as refractory brick
may be used to line the oor of the replace in order to raise
the height of the gas log set in relation to a restrictive barrier.
If the unit is raised, the minimum height dimension listed
in the homeowner’s manual must be met or exceeded.
NOTE: If the log set is equipped with a remote receiver, a
restrictive barrier may reduce the battery life by increasing
the ambient temperature inside the replace. Placement
of the receiver outside of the replace will extend the
battery life.
Barriers such as the bottom of a glass door frame
placed in front of a gas log set can change the air
ow characteristics of the replace which in turn
can cause the unit to overheat and malfunction when
installed as a vented log set.
WARNING
Glass door frames with adjustable louvers
should have the louvers fully open while
the unit is in operation
Depth of re-
place/rebox
(Refer to table)
The log set should be placed against
or as near as possible to the rear
wall of the replace/rebox.
Height of restrictive barrier caused by glass
door frames, recessed replaces, etc. from
the base or bottom surface of the unit.
(Refer to table)
Figure 2.2 - Reference Drawing of a Natural Flame Log Set in
an Enclosure with Glass Door or Barrier Installed
DO NOT INSTALL ANY GLASS OR BARRIERS ON A
VENTLESS FIREBOX
WARNING
F. Millivolt Ignition Controls
Natural Gas: An external regulator is required to reduce
supply pressure to a maximum of 10-1/2” w.c. on natural
gas systems operating at higher pressure.
The piezo ignitor allows ignition of the pilot without the use
of matches or batteries.
Milivoit control has four (4) positions:
OFF: All gas to the gas logs is shut off at the valve.
IGN: Valve position to light/maintain a standing pilot.
ON: Valve position to turn ON/OFF log set with remote
switch/thermostat.
LOW/HI: Variable position to control ame height (heat
output).
The gas log heater is tted with a specially designed safety
pilot (ODS assembly) which senses the amount of oxygen
available in the room and shuts the gas log heater off if the
oxygen level begins to drop below a satisfactory level. The
pilot can only be relit when adequate fresh air is available.
G. Pilot/ODS

Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. A • 8/178
H. Adequate Combustion Ventilation Air
This heater shall not be installed in a conned space or
unusually tight construction unless provisions are provided
for adequate combustion and ventilation air.
The National Fuel Gas Code, (ANSI Z223.1/NFPA54),
denes a conned space as a space whose volume is less
than 50 cubic feet per 1,000 BTU per hour (4.8m3 per kw)
of the aggregate input rating of all appliances installed in
that space, and an unconned space as a space whose
volume is not less than 50 cubic feet per 1,000 BTU per
hour (4.8 m3 per kw) of the aggregate input rating of all
appliances installed in that space. Rooms communicating
directly with the space in which the appliances are installed,
through openings not furnished with doors, are considered
a part of a conned space.
Unusually tight construction is dened as construction
where:
a. Walls and ceilings exposed to the outside atmosphere
have a continuous water vapor retarder with a rating of
1 perm (6 x 1011 kg per pa/sec-m2) or less with openings
gasketed or sealed, and
b. Weather stripping has been added to windows and
doors, and
c. Caulking or sealants are applied to areas such as joints
around window and door frames, between sole plates
and oors, between wall-ceiling joints, between wall
panels, at penetrations for plumbing, electrical and gas
lines and other openings.
The following formula can be used to determine the maxi-
mum heater rating per the denition of unconned space:
BTU/Hr = (L1+ L2) Ft x (W) Ft x (H) Ft
50
Consider two connecting rooms with an open area
between, with the following dimensions:
L1 = 151/2 Ft., L2 = 12 Ft., W = 12 Ft., H = 8 Ft.
BTU/Hr = (151/2 + 12) x (12) x (8)
50
If there were a door between the two rooms the calculation
would be based only on the room with the heater.
BTU/Hr = (151/2) x (12) x (8)
50
W
H
Counter
Fireplace
Figure 2.3
If the area in which the heater may be
operated does not meet the required volume
for indoor combustion air, combustion and
ventilation air shall be provided by one
of the methods described in the National
Fuel Gas Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code or applicable
local codes.
WARNING

9
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. A • 8/17
3 Clearances and Height Requirements
Sidewall and ceiling clearances: The sides of the re-
place opening must be at least 16" from any combustible
wall. The ceiling must be at least 42" from the top of the
replace opening.
Heat resistant material (minimum requirements) with
no wooden mantel or other combustible projection:
To install the gas logs into a replace with no wooden
mantel, shelf or other combustible projection above the
replace opening, measure the heat resistant material
height, according to Figure 3.2 and TABLE A.
Heat resistant materials such as slate and marble must be
at least 1/2" thick. Sheet metal should not be installed
onto combustible material.
IMPORTANT: If you cannot meet these minimum clear-
ances you must operate the heater with chimney ue
damper open. Refer to “Installing Vented Applications”
found on page 13.
FP2254
measure heat resist
Heat resistant
Material
Measure
This
Distance
Heater in
Fireplace/
Firebox
Figure 3.2 - Measure Heat Resistant Material
Table A — Heat Resistant Material Requirements with No Mantel or Combustible Projection
Heat Resistant Material
Measurement
Requirements for Safe Installation
GG18 GG24
12" or more Hood not required Hood not required
8" or less than 12" Hood not required Extend heat resistant material to 12" or install hood. Figure 4
Less than 8" Extend heat resistant Extend heat resistant material to 8" AND install hood Figure 5.
OR Extend heat resistant material to a height of at least 12".
16"
42"
Figure 3.1 - Sidewall and Ceiling Clearances
The dimensions shown in Figures 3 through 11 and
dened in the replace manufacturer's instructions
are minimum clearances to maintain when installing
this heater. Left and right clearances are determined
when facing the front of the heater.
When heater is installed into a ventless rebox,
minimum clearances, as specied by the ventless
rebox manufacturer, must be met.
Follow these instructions carefully to ensure safe
installation. Failure to follow instructions exactly
can create a re hazard.
WARNING

Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. A • 8/1710
Heat resistant material (minimum requirements) with
wooden mantel or other combustible projection:
To install the heater with a wooden mantel, shelf or other
combustible projection above, rst measure the heat resis-
tant material shown in Figure 3.3, then refer to Table B.
FP2255
measure heat resist
Hood
Heater in Fireplace
or Firebox
8" or More
of Heat
Resistant
Material
Figure 3.3 - Measuring Heat Resistant Material for Mantel
Table B - Heat Resistant Material Requirements Height and Mantel Location
Heat Resistant
Material
Measurement
Requirements for Safe Installation with Wooden Mantel, Shelf or other Combustible
Projection
GG18 GG24
12" or more Hood not required. Observe proles (side
elevations) shown in Figure 3.4 .
Hood not required. Observe prole (side
elevations shown in Figure 3.6 .
8" or less than 12" Install hood and observe proles shown in
Figure OR Extend heat resistant material to
at least 12" and observe proles shown in
Figure
Install hood and observe proles shown
in Figure 3.5 . OR Extend heat resistant
material to at least 12" and observe proles
shown in Figure 3.6.
Less than 8" Extend heat resistant to at least 8", install
hood and observe proles shown in Figure
3.5 . OR Extend heat resistant material to
at least 12" and observe proles shown in
Figure 3.4 .
Extend heat resistant material to least 8",
install install hood and observe proles
shown in Figure 3.5 . OR Extend heat
resistant material to at least 12" and
observe proles shown in Figure 3.4 .