Montigo C38-BV User manual

Check local codes and
read all instructions
prior to installation.
Leave this manual with
the owner.
Gas Fireplace
C38-BV
Installation
Operation &
Maintenance
What To Do If You Smell Gas:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas
supplier's instructions.
• If you cannot reach your gas supplier, call the re department.
Warning:
Improper installation, adjustment, altera-
tion, service or maintenance can cause
injury or property damage. Refer to this
manual. For assistance or additional
information consult a qualied installer,
service agency or the gas supplier.
For Your Safety:
Do not store or use gasoline
or other ammable vapors
and liquids in the vicinity of
this or any other appliance.

Page 2
C38-BV Gas Fireplace
Part No. XG0314
Introduction
Thank You for choosing a Montigo C-Series Fireplace.
About the C38 Fireplace:
The C38-BV includes a 23,000 BTU dual burner with embers and a
five piece ceramic logset. This model is available in four versions.
 Top Vent (Product Code C38B)
 Intermittent Pilot - Top Vent (Product Code C38B-I)
The C38-BV is rated for Natural Gas at 23,000 BTU/H (7.33 Kilo-
watts) Input or Propane at 23,000 BTU/H (7.33 Kilowatts) Input.
How to use this manual:
This manual covers installation, operation and maintenance. Lighting,
operation and care of this fireplace can be easily performed by the
homeowner. However, all installation and service work should be per-
formed by a qualified or licensed installer, plumber, or gasfitter who is
qualified or licensed by the state, province, region, or governing body
in which the appliance is being installed.
This manual covers all models and unless otherwise specified, the
designation C38-BV refers to all models. Sections which are specific
to a particular model are marked with a
symbol,
plus the appropriate model number.
Warranty and Installation Information:
The Montigo warranty will be voided by, and Montigo disclaims any
responsibility for, the following actions:
 Modification of the fireplace and/or components including Direct-
Vent assembly or glass doors.
 Use of any component part not manufactured or approved by
Montigo in combination with this Montigo fireplace system.
 Installation other than as instructed in this manual.
Consult your local Gas Inspection Branch on installation requirements
for factory-built gas fireplaces. Installation & repairs should be done
by a qualified contractor.
Installations in Canada must conform to the current CAN/CGA B-
149.1 and .2 Gas Installation Code and local regulations.
Installations in the USA must conform to local codes, or in the
absense of local codes to the National Fuel Gas Code, ANSI Z223.1-
Table Of Contents
Introduction............................................................................... 2
Installation
Installing the Fireplace Shell .......................................... 3
Installing the Gasline...................................................... 4
The Remote Switch........................................................ 4
B-Vent Installation .......................................................... 4
Construction around the fireplace
Facing................................................................ 5
Mantels and Surrounds ..................................... 5
Wiring ........................................................................... 6
Removing and Installing the Door.............................6 - 7
Installing the Logset ....................................................... 7
Installing the Horizontal Trim.......................................... 7
Operation............................................................................8 - 10
Maintenance..................................................................... 10 - 11
Warranty .................................................................................. 12
Appendix
A. Termination Locations.............................................. 13
CAUTIONS
Due to its high operating temperatures, the appliance
should be located out of traffic & away from furniture and
draperies.
Children and adults should be alerted to the hazards
of the high surface temperature, which could cause
burns or clothing ignition.
Young children should be carefully supervised when
they are in the same room as the appliance.
Clothing or other flammable materials should not be
placed on or near the appliance.

Page 3
C38-BV Gas Fireplace
Part No. XG0314
Installing The Fireplace Shell
The fireplace may be installed in any location that maintains clear-
ances to air conditioning ducts, electrical wiring and plumbing. Safety,
as well as efficiency of operation, must be considered when selecting
the fireplace location. Try to select a location that does not interfere
with room traffic, has adequate ventilation, and offers an accessible
pathway for Direct Vent installation. Refer to page 4 - B-Vent Installa-
tion for more information.
The fireplace dimensions are shown below:
Installation
Figure 3. Corner framing dimensions.
Figure 2. Framing dimensions.
* When sheetrock is
not used behind the
fireplace, framing
depth may be reduced
to 15 3/4"
Framing
Top Vent
Front View Rear Vent
Unprotected combustible walls which are perpendicular to the
fireplace opening, must not project beyond the shaded area shown in
Figure 6b.
For protection against freezing temperatures, it is recommended that
outer walls of the chase be insulated with a vapour barrier. This will
Figure 1. Fireplace dimensions.
Installing a Shelf Over the Fireplace
When installing a shelf over the top of the fireplace, the minimum al-
lowable clearance from the top of the fireplace to a shelf is 15".(Prop-
er clearance must be maintained around the vent pipes, as specified
in the clearances section.)
WARNING:
When this appliance is installed directly on carpeting, tile or any
combustible material other than wood flooring, it must be installed
on a metal or wood panel extending the full width and depth of
the appliance.
Clearances
These clearances apply to all dimensions except the framed opening,
where the clearance to combustibles is 0". The C38-BV clearances to
combustible materials are:
Top 15"
Back 0"
Side 0"
Floor 0"
Mantle* 6"
B-Vent (up to 7 1/2 ft) 2"**
* Refer to page 5.
** Above 7 1/2 feet, use clearances specified by the
B-vent manufacturer.

Page 4
C38-BV Gas Fireplace
Part No. XG0314
Installing The Gas Line
The gas line must be installed before finishing the C38-BV Fireplace.
Natural Gas requires a minimum inlet gas supply pressure of 5.5"
W.C. & a manifold pressure of 3.5" W.C. Propane Gas requires a
minimum inlet gas supply pressure of 11" W.C. & a manifold pressure
of 10" W.C. Provision must also be made for a 1/8" N.P.T. plugged
tapping and be accessible for test gauge connection immediately
upstream of the gas supply controls to the appliance. The fireplace
gas connection and the main operating gas valve is located behind
the removable brass trim at the bottom of the unit and need only be
attached to the gas line with an approved fitting, as required by the
applicable installation codes.
• Only use gas shut-off valves approved for use by the state, province,
region, or governing body, in which the appliance is being installed, or
as required by the applicable installation codes.
• Flexible gas connectors must not exceed 3 feet in length, unless it is
allowable within applicable installation codes.
The appliance and its individual shutoff valve must be disconnected
Installation
Note: After gas line is connected, each appliance connection,
valveand valvetrain mustbe checkedwhileundernormal
operating pressure with either a liquid solution, or leak
detection device, to locate any source of leak. Tighten
any areas where bubbling appears or leak is detected until
bubbling stops completely or leak is no longer detected.
DO NOT use a flame of any kind to test for leaks.
Installing The Remote Switch
The C38-BV's gas valve, located behind the lower brass trim, may be
connected to a wall switch. The valve generates its own power on a
millivolt circuit. Use only low voltage wire, and DO NOT connect
any external power to it.
Refer to Figure 12 for wiring requirements.
Note: The switch location must not exceed 30' from the fireplace.
Figure 5. Gas line access.
from the gas supply piping system during any pressure testing of that
system at test pressures in excess of 1/2 psig (3.5 kPa).
The appliance must be isolated from the gas supply piping system by
closing its individual manual shutoff valve during any pressure testing
of the gas supply piping system at test pressures equal to or less than
1/2 psig (3.5 kPa).
B-Vent Installation
The C38-BV is certified for use with standard 5" B-Vent and requires
no B-Vent appliance connector. Simply attach the B-Vent to the fire-
place flue collar, and secure it using 1/4" sheet metal screws.
Refer to the current CAN/CGA B-149.1 and .2 or ANSI Z223.1-1988
Gas Installation Code for specific vent sizing.
Test your B-Vent installation after completion to ensure that no
combustible by-products are spilling from the fireplace open-
ing. This draft test should be performed after a three(3) minute
warm up period. The manufacturer will not be responsible for
any installations with inadequate draw.
CAUTION:
Note: If more than 12 feet of B-vent is used on the vent runs,
use ceiling supports.

Page 5
C38-BV Gas Fireplace
Part No. XG0314
Finishing Around the Fireplace
Combustible mantels and mouldings may be safely installed over the
top and on the front of the fireplace provided that they do not project
beyond shaded area shown in Figure 6a. Side wall clearances are 3".
Combustible surrounds may be installed with 3" clearance to the side
of the fireplace as shown in Figure 6b.
Fireplace Facing
When selecting the finish material for your fireplace, it is important
to remember the following: TRIMS MUST NOT BE OBSTRUCTED
IN ANY WAY - to do so restricts the air supply for the control
compartments and heat exchanger it also prevents access for
servicing controls.
The face of the fireplace may be painted to match the room decor,
provided you use a heat-resistant paint. Decorative facing must not
extend past the fireplace opening at all, because it will interfere with
the access to retainers for removal of glass door.
Installation
Figure 6a. Combustible mantles and facings.
Mantels & Surrounds
NOTE: National Canadian Gas Association mantel test requirements
are for fire hazard prevention to combustible materials.
New technology, to meet consumer and government demands for the
wise use of energy, has prompted us to manufacture many models of
fireplaces which are hot, fuel and energy efficient.
Please be aware; temperatures over the mantel will rise above nor-
mal room temperature and walls above fireplace may be hot to touch.
We recommend careful consideration be given to the effects of
elevated mantel temperatures which may be in excess of product
design, for example: candles, plastic or pictures. This can cause
melting, deformation, discoloration or premature failure of T.V. and
radio components.
Painting:
Special care is recommended by the Master Painters and Decorators
Association, when painting the fireplace surrounds, to select and ap-
ply a quality Alkyd sealer prior to the applying of latex paints. This is
to prevent leaching of water from evaporation and causing a brownish
staining effect to paint over coats.
Sheetrock/
Drywall
Header
3
45°
Figure 6b. Combustible surrounds.

Page 6
C38-BV Gas Fireplace
Part No. XG0314
Figure 9c. Removing the door.
Re-installing the door:
To re-install the door, tilt the top edge towards you and line up the
tabs of the bottom of the door with the slots on the fireplace. Place
the tabs into the slots, and tilt the top of the door back towards the
fireplace as far as it will go. Close the latches by hooking Part B onto
the groove at the top of the door and pushing Part A down completely.
Installation
Once the three latches are unhinged, tilt the top of the door forward
and lift it out of the slots. See figures 9b and 9c.
Figure 9b. Removing the door.
Removing and Installing
the Door
Removing the Door:
Remove the trim (as described on the next page) to access the door
latches. Open the latches by pulling Part A upwards and towards
you to disengage Part B from the door. Lift Part B clear of the door.
Repeat for all three latches. Be sure to hold the door carefully so it
does not fall. (See figure 9a.)
Figure 9a. Operating the door latches.
Gas Control and Pilot Wiring C38-BV-I
Honeywell (Q3450)
Pilot Assembly
Pilot Electrical
Harness Connector
Honeywell Gas
Control (SV9501M)
Gas Control
Connector Fuse
Limit
Switch Wall
Switch
Fan Plug
Receptacle
Junction Box
Junction Box Cover
White
Black
Green
40 VA
Transformer
115VAC
24VAC
Grnd Screw
Figure 8. Wiring for the C38-BV-I with Honeywell gas control and
pilot.
Wiring

Page 7
C38-BV Gas Fireplace
Part No. XG0314
Installation
NOTES:
If logs are not placed properly, excessive sooting will result.
The surface of the logs will crack due to the heat from the
flames. This is a normal occurance.
Embers Flame Shaper
Log 'A' Figure 11. Installing the horizontal trim pieces.
Installing the Trim & Baffle
The fireplace is shipped with 6 horizontal trim pieces (3 upper and 3
lower), which must be field-installed.
Install the trim by placing the top edge of the trim over to the retainer
clips on either side of the fireplace. Push the bottom edge firmly
inwards and the trim will snap on. (See figure 11) Remember to slide
the baffle into the top trim piece .(See Inset)
Note: Baffle should rest on top of the tabs.
Inset. Slide in baffle
before installing top trim.
Installing the Log Set
Installing the Logs:
The C38-BV is supplied with five ceramic fibre logs. Unpack the logs
and handle them very carefully.
1. Remove the door cover and the glass door.
2. Place the Back log onto the back log rest as shown below in
figure 10a. The log has lip on the bottom which fits into the slot
on the log rest.
3. Place the Front log onto the front log rest as shown in figure 10a.
Center the log from side to side, and push it against the back of
4. Place the top logs in position as shown in figure 10b, place the
centre log down first, then the right and left logs.
5. Start the fireplace. If the flame appears satisfactory, replace the
glass door and door cover.
Figure 10a. Positioning for the front and back logs.
Figure 10b. Proper log placement.

Page 8
C38-BV Gas Fireplace
Part No. XG0314
WARNING: If you do not follow these instructions exactly, a re or explosion
may result causing property damage, personal injury or loss of life.
If you cannot reach your gas supplier, call the Fire De-
partment.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by hand,
don't try to repair it, call a qualified service technician. Force
or attempt to repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system, and
any gas control which has been under water.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for
gas. Be sure to smell next to the floor because some gas is
heavier than air and will settle on the floor.
What To Do If You Smell Gas:
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone
in your building.
Immediately call your gas supplier from a neighbour's
phone. Follow the gas supplier's instructions.
To Turn Off Gas To Appliance:
Operation - Model C38-BV
3. Push in gas control knob slightly and turn clockwise
to "Off". Do not force.
4. Flip up the lower trim.
1. Turn off remote switch.
2. Flip down the lower trim.
1. STOP! Read the safety information above on this label.
2. Flip down the lower trims.
3. Push in gas control knob and turn clockwise to "OFF."
4. Wait five (5) minutes to clear out any gas. Smell for gas,
including near the floor. If you then smell gas, STOP! Follow
"B" in the safety information above on this label. If you don't
smell gas, go to the next step.
5. Locate pilot burner (See illustration at right.) and follow
steps below.
6. Turn knob on gas control counterclockwise to "PI-
LOT."
7. Push in gas control knob completely and hold. Light with
Piezo Igniter button. Continue to hold the control knob in for
about (1) minute after the pilot is lit. Release the knob and it
will pop back up. Pilot should remain lit. If it goes out repeat
steps 3 through 8.
If knob does not pop up when released. Stop and im-
mediately call your service technician or gas supplier.
If the pilot will not stay lit after
several tries, turn the gas control
knob to "OFF" and call your service
technician or gas supplier.
8. Push in gas control knob and turn coun-
terclockwise to "ON."
9. Flip up the lower trim.
10.Turn on remote switch to ignite fire.
Lighting Instructions:
C38-BV
with Continuous Pilot
For Your Safety - READ BEFORE LIGHTING:
Gas Control Knob
(Shown in "Pilot" postion.)
NOTE: Knob cannot be turned from
"PILOT" to "OFF" unless knob is
pushed in slightly. Do not force.

Page 9
C38-BV Gas Fireplace
Part No. XG0314
For Your Safety - READ BEFORE LIGHTING:
To Turn Off Gas To Appliance:
Lighting Instructions:
If you cannot reach your gas supplier, call the Fire
Department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by
hand, don't try to repair it, call a qualified service technician.
Force or attempt to repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system,
and any gas control which has been under water.
A. This appliance is equipped with an ignition system that
lights the pilot burner automatically. Do not attempt to
light the pilot by hand.
B. BEFORE LIGHTING smell all around the appliance area for
gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
What To Do If You Smell Gas:
Do not try to light any appliance.
Do not touch any electrical switch; do not use any
phone in your building.
Immediately call your gas supplier from a neighbour's
phone. Follow the gas supplier's instructions.
1. Turn off remote switch.
2. Flip down the lower trim.
3. Turn the switch on the gas control to "Off".
4. Flip up the trim.
1. STOP! Read the safety information above on this label.
2. Flip down the lower trims.
3. Turn switch on the gas control to OFF".
4. Wait 5 minutes to clear out any gas. If you smell gas,
STOP! Follow "B" in the safety information above on this
label. If you don't smell gas, go to the next step.
5. Turn switch on the gas control to "ON". NOTE: This unit is
equipped with an ignition system that lights the pilot burner
automatically. Do not attempt to light the pilot by hand.
6. Turn on wall switch.
7. Flip up the lower trim.
8. If the fireplace does not operate, follow the instructions "To
Turn Off Gas To Appliance" and call your service technician
or gas supplier.
with Honeywell Electronic Ignition
WARNING: If you do not follow these instructions exactly, a re or explosion
may result causing property damage, personal injury or loss of life.
Operation - Model C38-BV-I
C38-BV-I
Gas
Inlet
Gas Control Switch
Shown in "On" Position

Page 10
C38-BV Gas Fireplace
Part No. XG0314
Maintenance
WARNING:
Do not attempt to clean glass when hot.
Do not clean glass with abrasive materials as any glass etch-
ing may cause premature glass failure.
CAUTIONS
Fireplace gas control must be in the “OFF” position and pilot
and main burners extinguished when cleaning appliance with
a vacuum.
Doors and logs can get very hot. Handle only when cool.
General
Have the fireplace installation inspected yearly, including a visual
check of the vent system, the burner and the pilot flame. For your
convenience a 1/8" manifold pressure tap is supplied on the gas
valve for a test gauge connection. See Figure 12.
For Natural Gas this appliance requires a minimum inlet pressure
of 5.5" W.C. and a manifold pressure of 3.5" W.C.
For Propane Gas this appliance requires a minimum inlet pres-
sure of 11" W.C. and a manifold pressure of 10" W.C.
Always keep the fireplace area clear and free of combustible
materials, as well as gasoline and other flammable vapours and
liquids.
Do not use this appliance if any part has been under water. Imme-
diately call a qualified service technician to inspect the appliance
and to replace any part of the control system and any gas control
which has been under water.
Operation
Lighting Instructions
See pages 8 and 9.
Burner Adjustment
The C38-BV is equipped with an adjustable burner, allowing you to
raise or lower the flames. To adjust the flames, locate the black knob
marked 'Hi-Lo', in the centre of the gas control valve (See Figure 11).
The front burners are not adjustable.
To raise the flame height, turn the black knob (located behind the
lower trim) counterclockwise.
To lower the flame height, turn clockwise.
Figure 11. 'Hi-Lo' Adjustment on the C38-BV's gas valve.
Cleaning
When the fireplace is first activated, there may be some smoking and
a visible film may be left on the glass. This is a normal condition, and
is the result of burning of protective coatings on new metal.
Glass must be cleaned periodically to remove any film (which is a
normal biproduct of combustion) which may be visible. Film can
easily be removed by removing the door, as shown on page 6-7.
Handle the door carefully, and clean it with non-abrasive glass
cleaners. One of the most effective products is Kel Kem.
Silicone seals on inner door during initial firing will "off gas", leav-
ing a visual deposit of a white substance on combustion cham-
ber walls. This can easily be removed using normal household
products.
Use a vacuum cleaner or whisk broom to keep the control com-
partment, burner, and firebox free from dust and lint.
Logs may be cleaned periodically with a vacuum to remove soot
Note: C38-BV-I models (electronic ignition) do not feature
hi/lo adjustment.

Page 11
C38-BV Gas Fireplace
Part No. XG0314
Maintenance
Troubleshooting
If your fireplace still does not operate correctly, consult your dealer or
the manufacturer.
All service and repairs should be performed by a qualified
agency.
All spare parts, optional fans, and optional trim finishes are available
from your local dealer or the manufacturer.
HONEYWELL SV 9500 /SV9600
TroubleshootingSequence
NOTE: Before Troubleshooting,Familiarize Yourself With
The Startup And Checkout Procedure.
· TurnGasSupplyoff
· Setthermostatto
ca
ll forhe
a
t
SV9500/SV9600
ispowered
(2
4VA
Cn
o
mina
l)
NO
NO
NO
NO
NO
YES
YES
YES
YES
YES
YES
YES
NO
NO
NO
START
Igniterwarmsup
andglowsred.
PilotValveopens.
Turngason.
PilotBurnerlights?
MainValveopens?
SYSTEMOK
UnplugPilotBurnerCable,
MeasureVoltageat
S
V
95
00
/SV
96
0
0H
SI
Terminals(24VAC
Nominal, SeeINSET)
ReplaceIgniter/
FlameRodAssembly.
ReplaceIgniter/
FlameRodAssembly.
ReplaceSV9500/SV9600
MeasureVoltagetoSV9500
/SV
9600
. Vo
lta
gem
ust
b
eatleas
t19
.5V
AC
DiscardoldIgniter/
FlameRodAssembly.
ReplaceIgniter/Flame
RodAssemblyandretain.
RestartTroubleshooting
Sequence. Doesmain
valveopen?
R
e
plac
e
SV9500/
SV
9600
Check
Transformer
LineVolt
Supply
Replace
SV9500/
SV9600.
Saveold
Igniter/Flame
RodAssembly
forservice.
INSET
HSI
Terminals
CHECK:
· Linevoltagepower
· Lowvoltage transformer
· LimitController
· Thermostat
· Wiring
· Airprovingswitchon
combustionairblowersystem
· Ventdamper(ifused) isopen
an
den
ds
w
it
chm
ad
e
C38-BV-I
Gas Control Valve
Figure 12 Sit Nova 820 gas valve.
Pilot Burner Adjustment
1. Locate Pilot Adjustment Screw. (See figure 12.)
2. Adjust pilot screw to provide properly sized flame as shown in
figure 13).
3. After installing or servicing, leak test with a soap solution with
main burner on. Coat pipe and tubing joints, gasket etc. with soap
solution. Bubbles indicate leaks. Tighten any areas where the
bubbles appear until the bubbling stops completely.
Figure 13. Pilot Burner
Manifold Pressure
Test Connection
Pilot Adjustment Screw
Inlet
Pressure
Power
Generator
Wall Switch
Troubleshooting
The following is a troubleshooting chart of possible problems:
PROBLEM CORRECTIVE ACTION
Noisy Pilot Flame Locate pilot adjustement screw on
gascontrolvalve.Flameisdecreasedby
turning adjustment screw clockwise.
Pilot won’t ignite Disconnect remote wires and try to
light pilot. If pilot now works, remote
connections are faulty. Check wiring
diagram figure 12.
Main burner will 1. Check wiring (see figure 12).
not light 2. Check wall switch for proper con-
nection.
C38-BV

Page 12
C38-BV Gas Fireplace
Part No. XG0314
The Warranty
The Companies warrants the Montigo Gas Appliance to be free from defects in materials and workmanship at the time of manufacture. On the Montigo, there is a
ten-year warranty on the firebox and its components, a five-year warranty on the main burner and pilot burner, and a one-year warranty on the gas control valve
and fibre logs. Glass, plated/painted finishes, and refractory lining are exempt.
Remedy And Exclusions
The coverage of this Warranty is limited to all components of the Gas Appliance manufactured by The Companies.
This Warranty only covers Montigo Gas Appliances installed in the United States or Canada.
If the components of the Gas Appliance covered by this Warranty are found to be defective within the time frame stated (see The Companies right of investigation
outlined below). The Companies will, at its option, replace or repair defective components of the Gas Appliance manufactured by The Companies at no charge,
and will also pay for reasonable labour costs incurred in replacing or repairing components. If repair or replacement is not commercially practical, The Companies
will, at its option, refund the purchase price of the Montigo Gas Appliance.
This Warranty covers only parts and labour as provided above. In no case shall The Companies be responsible for materials, components, or construction which
are not manufactured or supplied by The Companies, or for the labour necessary to install, repair or remove such materials, components or construction. All
replacement or repair components will be shipped F.O.B. the nearest The Companies factory.
Qualifications To The Warranty
The Gas Appliance Warranty outlined above is further subject to the following qualifications:
(1) The Gas Appliance must be installed in accordance with The Companies installation instructions and local building codes. The Warranty on this Montigo Gas
Appliance covers only the component parts manufactured by The Companies. The use of components manufactured by others with this Montigo Gas Appli-
ance could create serious safety hazards, may result in the denial of certification by recognized national safety agencies, and could be in violation of local
building codes. This warranty does not cover any damages occurring from the use of any components not manufactured or supplied by The Companies
(2) The Montigo Gas Appliance must be subjected to normal use. The Gas Appliances are designed to burn gas only. Burning conventional fireplace fuels such
as wood, coal or any other solid fuel will cause damage to the Gas Appliance, will produce excessive temperatures and will result in a fire hazard.
Limitations On Liability
It is expressly agreed and understood that The Companies sole obligation, and purchaser's exclusive remedy under this Warranty, under any other warranty,
expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above.
In no event shall The Companies be responsible for any incidental or consequential damages caused by defects in its products, whether such damage occurs
or is discovered before or after replacement or repair, and whether or not such damage is caused by The Companies negligence. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The duration of any implied warranty
with respect to this Montigo Gas Appliance is limited to the duration of the foregoing warranty. Some states do not allow limitation on how long an implied warranty
lasts, so the above may not apply to you.
Investigation Of Claims Against Warranty
The Companies reserves the right to investigate any and all claims against this Warranty and to decide upon method of settlement.
The Companies Are Not Responsible For Work Done Without Written Consent
The Companies shall in no event be responsible for any warranty work done without first obtaining The Companies written consent.
Dealers Have No Authority To Alter This Warranty
The Companies employees and dealers have no authority to make any warranties nor to authorize any remedies in addition to or inconsistent with those stated
above.
How To Register A Claim Against Warranty
In order for any claim under this Warranty to be valid, The Companies must be notified of the claimed defect in writing or by telephone, as soon as reasonably
possible after the defect is discovered. Claims against this Warranty in writing should include the date of installation, and a description of the defect.
Other Rights
Canadian Heating Products Inc. and/or Montigo DelRay Corp. reserves the right to make changes at any time, without
notice, in design, materials, specifications, prices and also to discontinue colors, styles and products.
Warranty

Page 13
C38-BV Gas Fireplace
Part No. XG0314
Notes

Canadian Heating Products Inc.
Langley, BC V4W 4A1
Montigo Del Ray Corp.
Ferndale, WA 98248
XG0314 Rev. 1- April 10/01