Motiv STANDARD User manual

Owner’s Manual

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CONGRATULATIONS!
You’ve just bought one of the nest electric bicycles in the world; a Motiv! We developed and rened
the quality that an electric bicycle should be and presented it to you. We work with top name suppliers to
identify the best new materials and latest developments in our technology.
We ride Motiv bicycles every day to evaluate and improve our products. The result is a durable, stylish,
high performance electric bicycle that we’re sure you will be proud to own and ride for many years to
come
We are extremely proud of the products we offer, and the service offered by our staff and our distribu-
tors. We are certain that our commitment to excellence will be evident every time you go for a ride. So
here’s wishing you many hours of fun and enjoyment!
Thanks for investing in a MOTIV,
-the motiv team
Bicycle Owner’s Manual
IMPORTANT:
This manual contains important safety, performance and service information. Read it before you take the rst ride on your new electric
bicycle, and keep it for reference.
Additional safety, performance and service information for specic components such as batteries or pedals on your bicycle, or for accesso-
ries such as helmets or lights that you purchase, may also be available. Make sure that you have been given all the manufacturers’ literature
that was included with your bicycle or accessories. In case of a conict between the instructions in this manual and information provided
by a component manufacturer, always follow the component manufacturer’s instructions. If you have any questions or do not understand
something, take responsibility for your safety and consult with your dealer or the bicycle’s manufacturer.
NOTE:
This manual is not intended as a comprehensive use, service, repair or maintenance manual. Please see your dealer or call the manufacturer
for all service, repairs, or maintenance. Your dealer may also be able to refer you to classes, clinics or books on bicycle use, service, repair
or maintenance.
PRODUCT REGISTRATION:
In order to improve warranty service you must completely ll out the online Bicycle Registration at time of purchase. This can be found
at: www.motivelectricbikes.com/registration. To see Motiv’s current limited warranty and related warranty claims information please visit:
www.motivelectricbikes.com/warranty Outside the USA and Canada the WARRANTY REGISTRATION CARD included in the back of
this Owners Manual must be lled out immediately and returned to Motiv Electric Bikes.

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GENERAL WARNING:
Like any sport, bicycling involves risk of injury and damage. By choosing to ride an electric bicycle, you assume the respon-
sibility for that risk, so you need to know — and to practice — the rules of safe and responsible riding and of proper use and
maintenance. Proper use and maintenance of your electric bicycle reduces risk of injury. This Manual contains many “Warn-
ings” and “Cautions” concerning the consequences of failure to maintain or inspect your bicycle and of failure to follow safe
cycling practices.
•The combination of the safety alert symbol and the word WARNING indicates a potentially hazardous situation
which, if not avoided, could result in serious injury or death.
•The combination of the safety alert symbol and the word CAUTION indicates a potentially hazardous situation
which, if not avoided, may result in minor or moderate injury, or is an alert against unsafe practices.
•The word CAUTION used without the safety alert symbol indicates a situation which, if not avoided, could result in serious
damage to the electric bicycle or the voiding of your warranty. Many of the Warnings and Cautions say “you may lose control
and fall”. Because any fall can result in serious injury or even death, we do not always repeat the warning of possible injury
or death. Because it is impossible to anticipate every situation or condition which can occur while riding, this Manual makes
no representation about the safe use of the electric bicycle under all conditions. There are risks associated with the use of any
electric bicycle which cannot be predicted or avoided, and which are the sole responsibility of the rider.
Chapter 1: Before You Ride
A. Bike Fit......................................................................9
B. Safety First.................................................................9
C. Mechanical and Electric Safety Check....................10
D. First Ride.................................................................12
Chapter 2: Safety
A. The Basics ..............................................................12
B. Riding Safety...........................................................13
C. Off Road Safety.......................................................15
D. Wet Weather Riding................................................16
E. Night Riding............................................................16
F. Changing Components or Adding Accessories........18
Chapter 3: Maintenance Information
A. Wheels....................................................................18
1. Removing a disk brake - Front Wheel.....................19
2. Installing a disk brake - Front Wheel.......................19
3. Removing the rear disc brake...................................20
4. Installing a rear disc brake.......................................21
B. Seat Post Cam Action Clamp..................................21
C. Brakes.....................................................................22
D. Shifting Gears.........................................................23
E. Pedals......................................................................24
F. Tires and Tubes.......................................................24
G. Battery....................................................................27
Table of Contents
H. Charger...................................................................28
I. Charging the Battery...........................................28
J. Motor.......................................................................29
Chapter 4: Service
A. Service Intervals.....................................................30
B. If Your Bicycle Sustains an Impact........................31
Appendix A: Lifespan of Your Bike and its Components
A. Nothing Lasts Forever............................................32
B. Perspective..............................................................32
C. Understanding Metals.............................................33
B. Things to look for...................................................35
Warranty Registration Card
Warranty Registration Card........................................37

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Chapter 1: Before You Ride
NOTE: We strongly urge you to read this Manual in its entirety before your rst ride. At the very least, read and make sure that you understand each point
in this section, and refer to the cited sections on any issue which you don’t completely understand. Please note that not all bicycles have all of the features
described in this Manual. Ask your dealer to point out the features of your bicycle.
A. Bike Fit
1. Is your bike the right size? If your bicycle is too large or too small for you, you may lose control and fall.
2. Is the seat at the right height?
3. Are seat and seat post securely clamped? A correctly tightened seat will allow no seat movement in any direction.
4. Are the stem and handlebars at the right height for you?
5. Can you comfortably operate the brakes? If not, you may be able to adjust their angle and reach. See Section 3C
6. Do you fully understand how to operate your new bicycle? If not, before your rst ride, have your dealer explain any functions or features which you do
not understand.
B. Safety First
1. Always wear an approved helmet when riding your bike, and follow the helmet manufacturer’s instructions for t, use and care.
2. Do you have all the other required and recommended safety equipment? See Section 2. It’s your responsibility to familiarize yourself with the laws of the
areas where you ride, and to comply with all applicable laws.
3. Do you know how to correctly secure your front and rear wheels? Check Section 3A to make sure. Riding with an improperly secured wheel can cause the
wheel to wobble or disengage from the bicycle, and cause serious injury or death.
STANDARD
STEP THRU

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Battery Check: The battery is located behind the seat tube and underneath the seat. Make sure the battery turns on. Turn the key
counter-clock wise until you hear a click and the key stops turning. Check throttle lights to see if they are lit. If they are not, press the red
button beneath the lights to activate the system. If there is no response double check the cables, then contact the distributor if the problem
is not resolved.
Throttle: Make sure the lights turn on and off by pressing the red button. With the lights on, twist the rubber part of the throttle towards
you without squeezing the brake levers. Does the motor engage? If not, contact the distributor.
CAUTION: Become familiar with the controls and how the bike operates before engaging the motor
“ON” position “OFF” position “Unlocked” position”
Lights “OFF” Lights “ON”
Twist towards body
C. Mechanical and Electric Safety Check
Routinely check the condition of your electric bicycle before every ride. Nuts, bolts screws & other fasteners: you must use a torque wrench and the correct
tightening torque specications from the bicycle or component manufacturer or from your dealer. If you need to make an adjustment at home or in the eld,
we urge you to exercise care, and to have the fasteners you worked on checked by your dealer as soon as possible.
WARNING: Correct tightening force on fasteners –nuts, bolts, screws– on your bicycle is important. Too little force, and the fastener may not hold
securely. Too much force, and the fastener can strip threads, stretch, deform or break. Either way, incorrect tightening force can result in component failure,
which can cause you to loose control and fall.
Make sure nothing is loose. Lift the front wheel off the ground by two or three inches, then let it bounce on the ground. Anything sound, feel or look loose?
Do a visual and tactile inspection of the whole bike. Any loose parts or accessories? If so, secure them. If you’re not sure, ask someone with experience to
check.
Tires & Wheels: Make sure tires are correctly inated (Section 3.G). Check by putting one hand on the saddle, one on the intersection of the handlebars and
stem, then bouncing your weight on the bike while looking at tire deection. Compare what you see with how it looks when you know the tires are correctly
inated; and adjust if necessary. Tires in good shape? Spin each wheel slowly and look for cuts in the tread and sidewall. Replace damaged tires before riding
the bike. Wheels true? Spin each wheel and check for wheel wobble, side to side even slightly, take the bike to a qualied bike shop to have the wheel trued.
Brakes: Check the brakes for proper operation (Section 3.C). Squeeze the brake levers. All control cables seated and securely engaged? Can you apply full
braking force at the levers without having them touch the handlebar? If not, your brakes need adjustment. Squeeze the levers again, and twist the throttle at
the same time, does the motor engage? If so, the inhibitors are not working correctly. Do not ride the bike until the brakes are properly adjusted by a profes-
sional bicycle mechanic.
Wheel retention system: Make sure the front and rear wheels are correctly secured. (Section 3.A)
Seat post: If your seat post has an over-center cam action fastener for easy height adjustment, check that it is properly adjusted and in the locked position.
(Section 3.B).
Handlebar and saddle alignment: Make sure the saddle and handlebar stem are parallel to the bike’s center line and clamped tight enough so that you can’t
twist them out of alignment.

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2. Always do the Mechanical Safety Check (Section 1.C) before you get on a bike.
3. Be thoroughly familiar with the controls of your bicycle: brakes (Section 3.A.); pedals (Section 3.E.); shifting (Section 3.D.); throttle
(Section 3.G)
4. Be careful to keep body parts and other objects away from the sharp teeth of gears, the moving chain, the turning pedals and cranks, and
the spinning wheels of your bicycle.
5. Always wear:
•Shoes that will stay on your feet and will grip the pedals. Make sure that shoe laces cannot get into moving parts, and never ride barefoot
or in sandals.
• Bright, visible clothing that is not so loose that it can be tangled in the bicycle or snagged by objects at the side of the road or trail.
• Protective eyewear (to protect against airborne dirt, dust and bugs) tinted when the sun is bright, clear when it’s not.
6. Don’t jump or take any drops with your electric bike, it can put huge and unpredictable stress on the electric bicycle and its components.
Riders who insist on jumping their bikes risk serious damage, to their electric bicycles as well as to themselves.
7. Ride at a speed appropriate for conditions. Higher speed means higher risk.
B. Riding Safety
1. Obey all Rules of the Road and all local trafc laws and never exceed 20 miles per hour while using the battery under load.
2. You are sharing the road or the path with others — motorists, pedestrians and other cyclists. Respect their rights.
3. Ride defensively. Always assume that others do not see you.
D. First Ride
When you buckle on your helmet and go for your rst familiarization ride on your new electric bicycle, be sure to pick a controlled envi-
ronment, away from cars, other cyclists, obstacles or other hazards. Ride to become familiar with the controls, features and performance
of your new bike. Familiarize yourself with the braking action of the bike (see Section 4.C). Test the brakes at slow speed, putting your
weight toward the rear and gently applying the brakes, rear brake rst. Sudden or excessive application of the front brake could pitch you
over the handlebars. Applying brakes too hard can lock up a wheel, which could cause you to lose control and fall. Skidding is an example
of what can happen when a wheel locks up.
Practice shifting the gears (see Section 3.D). Remember to never move the shifter while pedaling backward, nor pedal backwards immedi-
ately after having moved the shifter. This could jam the chain and cause serious damage to the electric bicycle. Check out the handling and
response of the bike; and check the comfort. If you have any questions, or if you feel anything about the bike is not as it should be, consult
your dealer before you ride again.
Chapter 2: Safety
A. The Basics
WARNING: The area in which you ride may require specic safety devices. It is your responsibility to familiarize yourself with the
laws of the area where you ride and to comply with all applicable laws, including properly equipping yourself and your bike as the law
requires. Observe all local bicycle laws and regulations. Observe regulations about bicycle lighting, licensing of bicycles, riding on side-
walks, laws regulating bike path and trail use, helmet laws, child carrier laws, special bicycle trafc laws. It’s your responsibility to know
and obey the laws.
1. Always wear a cycling helmet which meets the latest certication standards. Always follow the helmet manufacturer’s instructions for
t, use and care of your helmet. Most serious bicycle injuries involve head injuries which might have been avoided if the rider had worn
an appropriate helmet.
WARNING: Failure to wear a helmet when riding may result in serious injury or death.

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12. Don’t do stunts, wheelies or jumps. If you intend to do stunts, wheelies or jumps, think carefully about your skills before deciding to
take the large risks that go with this kind of riding.
13. Don’t weave through trafc or make any moves that may surprise people with whom you are sharing the road.
14. Observe and yield the right of way.
15. Never ride your bicycle while under the inuence of alcohol or drugs.
16. If possible, avoid riding in bad weather, when visibility is obscured, at dawn, dusk or in the dark, or when extremely tired. Each of these
conditions increases the risk of accident.
C. Off Road Safety
Motiv does not recommend off road use but here are some tips to follow if you chose to do so.
1. The variable conditions and hazards of off-road riding require close attention and specic skills. Start slowly on easier terrain and build
up your skills. If your bike has suspension, the increased speed you may develop also increases your risk of losing control and falling. Get
to know how to handle your bike safely before trying increased speed or more difcult terrain.
2. Wear safety gear appropriate to the kind of riding you plan to do.
3. Don’t ride alone in remote areas. Even when riding with others, make sure that someone knows where you’re going and when you expect
to be back.
4. Always take along some kind of identication, so that people know who you are in case of an accident; and take along some cash for
food, a cool drink or an emergency phone call.
5. Yield right of way to pedestrians and animals. Ride in a way that does not frighten or endanger them, and give them enough room so that
their unexpected moves don’t endanger you.
4. Look ahead, and be ready to avoid:
• Vehicles slowing or turning, entering the road or your lane ahead of you, or coming up behind you.
• Parked car doors opening.
• Pedestrians stepping out.
• Children or pets playing near the road.
• Pot holes, sewer grating, railroad tracks, expansion joints, road or sidewalk construction, debris and other obstructions that could cause
you to swerve into trafc, catch your wheel or cause you to have an accident.
• The many other hazards and distractions which can occur on a bicycle ride.
5. Ride in designated bike lanes, on designated bike paths or as close to the edge of the road as possible, in the direction of trafc ow or as
directed by local governing laws.
6. Stop at stop signs and trafc lights; slow down and look both ways at street intersections. Remember that a bicycle always loses in a col-
lision with a motor vehicle, so be prepared to yield even if you have the right of way.
7. Use approved hand signals for turning and stopping.
8. Never ride with headphones. They mask trafc sounds and emergency vehicle sirens, distract you from concentrating on what’s going on
around you, and their wires can tangle in the moving parts of the bicycle, causing you to lose control.
9. Never carry a passenger, unless it is a small child wearing an approved helmet and secured in a correctly mounted child carrier or a
child-carrying trailer.
10. Never carry anything which obstructs your vision or your complete control of the bicycle, or which could become entangled in the
moving parts of the bicycle.
11. Never hitch a ride by holding on to another vehicle.

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CAUTION: Check reectors and their mounting brackets regularly to make sure that they are clean, straight, unbroken and securely
mounted. Have your dealer replace damaged reectors and straighten or tighten any that are bent or lose
If you choose to ride under conditions of poor visibility, check and be sure you comply with all local laws about night riding, and
take the following strongly recommended additional precautions:
• Purchase and install battery or generator powered head and tail lights which meet all regulatory requirements and provide adequate vis-
ibility.
• Wear light colored, reective clothing and accessories, such as a reective vest, reective arm and leg bands, reective stripes on your
helmet, ashing lights attached to your body and/or your bicycle ... any reective device or light source that moves will help you get the
attention of approaching motorists, pedestrians and other trafc.
• Make sure your clothing or anything you may be carrying on the bicycle does not obstruct a reector or light.
• Make sure that your bicycle is equipped with correctly positioned and securely mounted reectors.
While riding at dawn, at dusk or at night:
• Ride slowly.
• Avoid dark areas and areas of heavy or fast-moving trafc.
• Avoid road hazards.
• If possible, ride on familiar routes.
If riding in trafc:
• Be predictable. Ride so that drivers can see you and predict your movements.
• Be alert. Ride defensively and expect the unexpected.
• If you plan to ride in trafc often, ask your dealer about trafc safety classes or a good book on bicycle trafc safety.
6. Be prepared. If something goes wrong while you’re riding off-road, help may not be close.
7. Before you attempt to jump, do stunt riding or race with your bike, read and understand Section 2.F.
Off Road respect
Obey the local laws regulating where and how you can ride off-road, and respect private property. You may be sharing the trail with others
hikers, equestrians, other cyclists. Respect their rights. Stay on the designated trail. Don’t contribute to erosion by riding in mud or with un-
necessary sliding. Don’t disturb the ecosystem by cutting your own trail or shortcut through vegetation or streams. It is your responsibility
to minimize your impact on the environment. Leave things as you found them; and always take out everything you brought in.
D. Wet Weather Riding
WARNING: Electronic components may get damaged in wet conditions. Wet weather impairs traction, braking and visibility, both for
the bicyclist and for other vehicles sharing the road. The risk of an accident is dramatically increased in wet conditions. Under wet condi-
tions, the stopping power of your brakes (as well as the brakes of other vehicles sharing the road) is dramatically reduced and your tires
don’t grip nearly as well. This makes it harder to control speed and easier to lose control. To make sure that you can slow down and stop
safely in wet conditions, ride more slowly and apply your brakes earlier and more gradually than you would under normal, dry conditions.
See also Section 4.C.
E. Night Riding
Riding an electric bicycle at night is much more dangerous than riding during the day. A bicyclist is very difcult for motorists and pedes-
trians to see. Therefore, adults who choose to accept the greatly increased risk of riding at dawn, at dusk or at night need to take extra care
both riding and choosing specialized equipment which helps reduce that risk. Consult your dealer about night riding safety equipment.
WARNING: Reectors are not a substitute for required lights. Riding at dawn, at dusk, at night or at other times of poor visibility
without an adequate bicycle lighting system and without reectors is dangerous and may result in serious injury or death.
Bicycle reectors are designed to pick up and reect car lights and street lights in a way that may help you to be seen and recognized as a
moving bicyclist.

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• Hex nuts or hex key bolts which are threaded on to or into the rear
hub axle (bolt-on wheel, g. 10)
1. Removing and Installing Wheels
CAUTION: Exercise care in touching the rotor or caliper. Disc rotors have sharp edges, and both rotor and
caliper can get very hot during use.
1. Removing a disk brake - Front Wheel
(1) Move the adjusting nut, move the cam lever from the locked or CLOSED position to the OPEN position (g. 8a).
(2) You may need to tap the top of the wheel with the palm of your hand to release the wheel from the front fork.
2. Installing a disk brake - Front Wheel
CAUTION: Your Electric bike is equipped with a front disk brake. Be careful not to damage the disk, caliper or brake pads when
reinserting the disk into the caliper. Never activate a disk brake’s control lever unless the disk is correctly inserted in the caliper.
(1) With the steering fork facing forward, insert the wheel between the fork blades so that the axle seats rmly at the top of the fork
dropouts. The cam lever should be on rider’s left side of the bicycle (g. 8a)
(2) While pushing the wheel rmly to the top of the slots in the fork dropouts, and at the same time centering the wheel rim in the fork:
(a) With a cam action system, move the cam lever upwards and swing it into the CLOSED position (g. 8a). The lever should now be
parallel to the fork blade and curved toward the wheel. To apply enough clamping
F. Changing Components or Adding Accessories
There are many components and accessories available to enhance the comfort, performance and appearance of your electric bicycle.
However, if you change components or add accessories, you do so at your own risk. The bicycle’s manufacturer may not have tested that
component or accessory for compatibility, reliability or safety on your bicycle. Before installing any component or accessory, including a
different size tire, make sure that it is compatible with your bicycle by checking with your dealer. Be sure to read, understand and follow
the instructions that accompany the products you purchase for your bicycle.
WARNING: Failure to conrm compatibility, properly install, operate and maintain any component or accessory can result in serious
injury or death.
WARNING: Changing the components on your bike with other than genuine replacement parts may compromise the safety of your
bicycle and may void the warranty. Check with your dealer before changing the components on your bike.
Chapter 3: Maintenance Information
It’s important to your safety, performance and enjoyment to understand how things work on your bicycle. We urge you to ask your dealer
how to do the things described in this section before you attempt them yourself, and that you have your dealer check your work before you
ride the bike. If you have even the slightest doubt as to whether you understand something in this section of the Manual, talk to your dealer.
A. Wheels
Our bicycle wheels are designed to be removable for easier transportation and for repair of a tire puncture. In most cases, the wheel axles
are inserted into slots, called “dropouts” in the fork and frame.
Our Wheels are secured in one of two ways:
• A hollow axle with a shaft (“skewer”) running through it
which has an adjustable tension nut on one end and an
over-center cam on the other.