Motorola C350 Series User manual

Welcome - 1
Welcome
Earpiece
Internal Antenna
USB Connector Port
Insert data cable.
Right Soft Key
Perform functions
identified by right
display prompt.
Menu Key
Open a menu when
you see
M
in the
display.
Power/End Key
Press & hold to power
phone on
&off.
Press & release to end
phone calls, exit menu
system.
Send/Answer Key
Make and answer
calls; press in idle to
see recent dialled
calls.
Navigation Keys
Scrollthroughlists,set
volume.
Left Soft Key
Perform functions
identified by left display
prompt.
Microphone Headset Connector Port Power Connector Port
Insert charger.
Your C350 phone lets you change covers and keypads (see page 23).Your phone
may not appear exactly as the phone image above.
Note that all key locations, sequences and functions remain the same with any of
the various covers.
C350.RG.book Page 1 Friday, February 14, 2003 8:35 AM

2-Welcome
www.hellomoto.com
MOTOROLA and the Stylised M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners.
© Motorola, Inc. 2002.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in
semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola and third party software
providers certain exclusive rights for copyrighted software, such as
the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in the
Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by
law. Furthermore, the purchase of the Motorola products shall not
be deemed to grant either directly or by implication, estoppel, or
otherwise, any licence under the copyrights, patents, or patent
applications of Motorola or any third party software provider, except
for the normal, non-exclusive, royalty-free licence to use that arises
by operation of law in the sale of a product.
While Products specifications and features may be subject to
change without notice, we are making every possible effort to
ensure that user manuals are updated on a regular basis to reflect
product functionality revisions. However, in the unlikely event that
your manual version does not fully reflect the core functionality of
your product, please let us know.You may also be able to access
up-to-date versions of our manuals in the consumer section of our
Motorola web site, at www.hellomoto.com.
C350.RG.book Page 2 Friday, February 14, 2003 8:35 AM

Menu Map - 3
Menu Map
Main Menu
•VoiceDial
• Recent Calls
• Received Calls
• Dialled Calls
• Notepad
•CallTimes
•CallCost
•DataTimes
• Data Volumes
•Chat*
•MediaCentre
•Theme
• My Tones
•MotoMixer
• Picture Viewer
• Ring Styles
•Alert
•
Alert
Detail
• My Tones
• WebAccess
•WebBrowser
• Bookmarks
• Stored Pages
•History
• Go to URL
•BrowserSetup
• Games
•Browser*
• Office Tools
• Datebook
•Calculator
•More
(go to following menu items)
• Settings
(see next page)
• Phonebook
• Web Sessions *
•MyMenu
• Messages *
• Create Message
•Voicemail
•TextMsgs
•BrowserMsgs
• Info Services
•QuickNotes
• Outbox
•Drafts
• SIM Applications *
•FixedDial*
• Service Dial *
• Quick Dial *
Note:
Select
More
when it appears in the menu to
see additional menu items.
Note:
This is the standard phone menu layout.
Your service provider may change the layout, or
feature names. For example, some features listed
in the generic Main Menu shown on this page may
appear under More in your phone and vice versa.
To change the layout yourself, see page 91. Not all
features may be available for all users.
*
Optional network, SIM card, or
subscription-dependent features
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4- Menu Map
Settings Menu
•CallDivert*
•VoiceCalls
•FaxCalls
• Data Calls
•CancelAll
• Divert Status
• Phone Status
• My Tel. Numbers
*
• Credit Info/Available
*
•ActiveLine
*
• Battery Meter
• Other Information
•In-Call Setup
•In-CallTimer
• Call Cost Setup
*
•MyCallerID
•TalkandFax
*
• Answer Options
• Call Waiting
*
•Security
• Phone Lock
•LockKeypad
• Lock Application
• Fixed Dial
• Call Barring
*
•SIMPIN
•NewPasswords
• Other Settings
• Personalise
• Main Menu
•Keys
• Colour Style
•Greeting
*
• Wallpaper
• Screen Saver
•QuickDial
*
• Initial Setup
•TimeandDate
•1-TouchDial
• Backlight
•Zoom
•Scroll
• Animation
• Language
•BatterySave
•Contrast
•DTMF
• Master Reset
• Master Clear
•Network
•CarSettings
• Headset
N
ote:
Not all features may be available for all
u
sers.
*
Optional network, SIM card, or
subscription-dependent features
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Shortcuts - 5
Shortcuts
Following are some useful shortcuts. To create your own MyMenu
shortcuts, see page 93.
\
Task Shortcut
Change display zoom Press
M
, then press and
hold
M
Lock/unlock keypad Press
M*
Change ringer alert Press
S
left (at lowest
volume setting) to switch to
vibrate alert, then silent
alert. Press right to reset
ring alert.
Display my phone number Press
M#
in idle
(number must be stored on
SIM card)
Go to dialled calls list Press
N
in idle
Exit menu system Press
O
Open phonebook Press
S
down in idle
Create phonebook entry Press
S
up in idle
C350.RG.book Page 5 Friday, February 14, 2003 8:35 AM

6- Contents
Contents
Menu Map.........................................3
Shortcuts .........................................5
Safety and General Information ......................10
Getting Started....................................17
What’sintheBox? ...............................17
AboutThisGuide ................................17
InstallingtheBattery..............................18
ChargingtheBattery..............................19
BatteryUse.....................................20
ChangingYourSIMCard ..........................21
ChangingYourPhone’sCover ......................23
ResettingYourPhone.............................26
TurningYourPhoneOn ...........................26
AdjustingtheVolume .............................27
MakingandAnsweringCalls .......................27
ChangingtheCallAlert............................29
ViewingYourPhoneNumber .......................29
Using Your Phone .................................30
UsingtheDisplay ................................30
UsingtheMenu..................................33
EnteringText....................................36
ChangingtheZoomSetting ........................45
SettingUpYourPhone ............................45
Calling Features...................................52
DisplayingYourPhoneNumber .....................52
RediallingaNumber..............................52
UsingCallerID ..................................53
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Contents - 7
TerminatinganIncomingCall .......................53
Dialling an Emergency Number . . . . . . . . . . . . . . . . . . . . .54
DiallingInternationalNumbers ......................54
Inserting Special Characters into Dialling Sequences . . . .54
Viewing the Received Calls or Dialled Calls List . . . . . . . .55
ReturninganUnansweredCall......................58
EnteringNumbersintheNotepad ...................58
AttachingaNumber ..............................59
UsingVoicemail .................................59
Speed Dialling ...................................61
One-Touch Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Quick Dialling ...................................62
UsingCallWaiting ...............................62
DivertingaCall ..................................63
LinkingCalls ....................................65
TransferringaCall ...............................66
BarringaCall ...................................67
PuttingaCallonHold.............................68
Messages ........................................69
SettingUptheTextMessageInbox ..................69
Sending Messages, Pictures, and Ring Tones . . . . . . . . . .71
ViewingMessageStatus ..........................72
ReceivingaTextMessage .........................73
Reading, Locking, or Deleting a Text Message . . . . . . . . .73
UsingChat .....................................75
Phonebook.......................................79
ViewingEntryDetails .............................79
StoringaPhonebookEntry.........................80
RecordingaVoiceNameForaPhonebookEntry .......84
DiallingaPhonebookEntry ........................85
EditingaPhonebookEntry.........................85
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8- Contents
SortingPhonebookEntries.........................86
CopyingPhonebookEntries........................87
CheckingPhonebookCapacity......................90
Customising Your Phone Settings ...................91
ReorderingtheMainMenu.........................91
ReorderingtheMessageCentreMenu................91
RedefiningSoftKeys .............................92
SelectingaDifferentLanguage .....................93
ActivatingRingerIDs .............................93
UsingShortcuts .................................93
SettingaWallpaperImage .........................95
SettingaScreenSaver............................95
Getting More Out of Your Phone .....................96
Dialling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
ManagingYourCalls..............................97
MonitoringPhoneUse ............................98
NetworkFeatures ...............................101
Security ........................................106
LockingandUnlockingYourPhone .................106
ChangingYourUnlockCode ......................107
LockingandUnlockingtheKeypad .................109
ProtectingtheSIMCard ..........................109
LineSecurity...................................111
Personal Organiser Features .......................112
Datebook .....................................112
AlarmReminders ...............................117
Calculator .....................................117
News and Entertainment...........................120
MobileInternet .................................120
PhoneThemes .................................122
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Contents - 9
PictureViewer..................................124
Games .......................................125
MotoMixerSoundEditor..........................129
CreatingAlertTones .............................132
SIMApplications................................137
Troubleshooting .................................138
Warranty Information .............................146
Specific Absorption Rate Data......................151
Index ...........................................153
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10- Safety and General Information
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION
READ THIS INFORMATION BEFORE USING YOUR PERSONAL
COMMUNICATOR
The information provided in this document supersedes the general
safety information contained in user guides published prior to this
date. For information regarding radio use in a hazardous
atmosphere please refer to the Factory Mutual (FM) Approval
Manual Supplement or Instruction Card, which is included with
radio models that offer this capability.
RF Operational Characteristics
Your Personal Communicator contains a transmitter and a receiver.
When it is ON, it receives and transmits radio frequency (RF)
energy. The Personal Communicator operates in the frequency
range of 900 MHz to 1990 MHz and employs digital modulation
techniques.
When you communicate with your Personal Communicator, the
system handling your call controls the power level at which your
personal communicator transmits. The output power level typically
may vary over a range from 0.063 watts to 1.58 watts.
Exposure To Radio Frequency Energy
Your Motorola Personal Communicator is designed to comply with
the following national and international standards and guidelines
regarding exposure of human beings to radio frequency
electromagnetic energy:
•United States Federal Communications Commission, Code of
Federal Regulations; 47 CFR part 2 sub-part J
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Safety and General Information - 11
•American National Standards Institute (ANSI) / Institute of
Electrical and Electronic Engineers (IEEE) C95. 1-1992
•Institute of Electrical and Electronic Engineers (IEEE) C95.
1-1999 Edition
•National Council on Radiation Protection and Measurements
(NCRP) of the United States, Report 86, 1986
•International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
•National Radiological Protection Board of the United Kingdom
1995
•Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
•Australian Communications Authority Radiocommunications
(Electromagnetic Radiation - Human Exposure) Standard
1999 (applicable to wireless phones only)
To assure optimal performance and make sure human exposure to
radio frequency electromagnetic energy is within the guidelines set
forth in the above standards, always adhere to the following
procedures:
Portable Personal Communicator Operation
and EME Exposure
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorised antennas, modifications, or attachments could
damage the Personal Communicator and may violate FCC and/or
other applicable regulations.
DO NOT hold the antenna when the Personal Communicator is
“IN USE”.Holding the antenna affects call quality and may cause
C350.RG.book Page 11 Friday, February 14, 2003 8:35 AM

12 - Safety and General Information
the Personal Communicator to operate at a higher power level than
needed.
Phone Operation
The Personal Communicator is designed to be used with a headset
for talking and listening. The Personal Communicator can also be
placed inside the holster, then the holster can be clipped onto your
belt, pocket, handbag, or other apparel and used with the headset.
Body-worn Operation
To maintain compliance with FCC RF exposure guidelines, if you
wear the Personal Communicator on your body when transmitting,
always place the Personal Communicator in a Motorola supplied
or approved clip,holder,holster,case,or body harness.Use of
non-Motorola-approved accessories may exceed FCC RF
exposure guidelines. If you do not use a body-worn accessory,
ensure the antenna is at least one inch (2.5 cm)from your
body when transmitting.
Approved Accessories
For a list of approved Motorola accessories, look in the accessory
section of this manual.
Electromagnetic Interference/Compatibility
Nearly every electronic device is susceptible to electromagnetic
interference (EMI) if inadequately shielded, designed or otherwise
configured for electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conflicts,
turn off your Personal Communicator in any facility where posted
notices instruct you to do so. Hospitals or health care facilities may
be using equipment that is sensitive to external RF energy.
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Safety and General Information - 13
Aircraft
When instructed to do so, turn off your Personal Communicator
when on board an aircraft. Any use of a Personal Communicator
must be in accordance with applicable regulations per airline crew
instructions.
Medical Devices
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of 6 inches (15 centimetres) be maintained
between a handheld wireless phone and a pacemaker.These
recommendations are consistent with the independent research by,
and recommendations of, Wireless Technology Research.
Persons with pacemakers should:
•ALWAYS keep the Personal Communicator more than six
inches (15 centimetres) from their pacemaker when the
Personal Communicator is turned ON.
•not carry the Personal Communicator in the breast pocket.
•use the ear opposite the pacemaker to minimise the potential
for interference.
•turn the Personal Communicator OFF immediately if you have
any reason to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids.
In the event of such interference, you may want to consult your
hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
C350.RG.book Page 13 Friday, February 14, 2003 8:35 AM

14- Safety and General Information
shielded from RF energy. Your doctor may be able to assist you in
obtaining this information.
Safety and General
Use in Vehicles
Check the laws and regulations on the use of phones in your
vehicle. You are advised to always obey them.
When using your Personal Communicator in a vehicle, please:
•Use hands-free operation, if available.
•Pull off the road and park before making or answering a call.
Operational Warnings
For Vehicles with an Air Bag
Do not place the Personal Communicator in the area over an air
bag or in the air bag deployment area. Air bags inflate with great
force. If the Personal Communicator is placed in the air bag
deployment area and the air bag inflates, the Personal
Communicator may be propelled with great force and cause
serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your Personal Communicator prior to entering any area
with a potentially explosive atmosphere, unless it is especially
qualified for use in such areas as “Intrinsically Safe” (for example,
Factory Mutual, CSA, or UL Approved). Do not remove, install, or
charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily injury
or even death.
The areas with potentially explosive atmospheres referred to above
include fuelling areas such as below decks on boats, fuel or
C350.RG.book Page 14 Friday, February 14, 2003 8:35 AM

Safety and General Information - 15
chemical transfer or storage facilities, areas where the air contains
chemicals or particles, such as grain, dust or metal powders, and
any other area where you would normally be advised to turn off
your vehicle engine. Areas with potentially explosive atmospheres
are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn off your
Personal Communicator when you are near electrical blasting
caps, in a blasting area, or in areas posted: “Turn off two-way
radio”. Obey all signs and instructions.
Operational Cautions
Antennas
Do not use the Personal Communicator if it has a damaged
antenna. If a damaged antenna comes into contact with your skin,
a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury such
as burns if a conductive material such as jewellery, keys, or beaded
chains touch exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when
placing it inside a pocket, bag, or other container with metal
objects.
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16- Safety and General Information
European Union Directives Conformance Statement
Hereby, Motorola declares that this product is in
compliance with
• The essential requirements and other relevant
provisions of Directive 1999/5/EC
•
All other relevant EU Directives
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to
Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/
rtte - to find your DoC, enter the Product Approval Number from
your product's label in the "Search" bar on the Web site.
IMEI: 350034/40/394721/9
0168
Type: MC2-41H14
Product
Approval
Number
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Getting Started - 17
Getting Started
What’s in the Box?
Your digital wireless phone typically comes equipped with a battery
and a charger. Other accessory options can customise your phone
for maximum performance and portability.
To purchase Motorola Original™ accessories, please contact
Motorola as per the enclosed User Information publication.
About This Guide
Optional Features
Features marked with this label are optional network,
SIM card, and/or subscription-dependent features.
These features may not be offered by all service
providers in all geographical areas. Contact your
service provider for information about availability.
Optional Accessories
Features marked with this label require the use of an
optional Motorola Original™ accessory.
C350.RG.book Page 17 Friday, February 14, 2003 8:35 AM

18- Getting Started
Installing the Battery
You must install and charge the battery to use your phone.
Your phone is designed to be used only with Motorola
Original batteries and accessories. We recommend that
you store batteries in their protective cases when not in
use.
Do This
1Remove the battery from its protective clear plastic
case, if necessary.
2Pressdownonthe
cover releasebutton
at the top of your
phone.
3Pull the top of the
phone’s back cover
to release it.
4Insert the battery
with printed arrows
and two tabs at the
top of the battery
compartment.
5Push down until the
battery is inserted at
the bottom.
Release
button
23
45
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Getting Started - 19
Charging the Battery
New batteries are shipped partially charged. Before you can use
your phone, you need to install and charge the battery, as indicated
by the following instructions. Some batteries perform best after
several full charge/discharge cycles.
Caution:If the battery is fully or heavily discharged, your phone
may not display

for up to one minute after inserting the
charger. Do not attempt to force the charger further in if you do not
see an immediate response.
6Insert the bottom of
the back cover.
7Press the top of the
back cover down
until it hooks over
the cover release
button.
Do This
1Plug the travel
charger into the
middle jack on the
bottom of your
phone.
2Plug the other end of the travel charger into the
appropriate electrical outlet.
3When your phone indicates that the battery is fully
charged (
 
), remove the travel charger.
Do This
6
7
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20- Getting Started
Note: When you charge the battery, the battery level indicator in
the upper right corner of the display shows how much of the
charging process is complete. See page 31.
Battery Use
Caution:To prevent injuries or burns, do not allow metal objects to
contact or short-circuit the battery terminals.
To maximise your battery’s performance:
•Always use Motorola Original™ batteries and battery
chargers. The phone warranty does not cover damage caused
from using non-Motorola batteries and/or battery chargers.
•New batteries or batteries that have been stored for long
periods of time may require a longer initial charge time.
•Maintain the battery at or near room temperature when
charging.
•Do not expose batteries to temperatures below -10°C (14°F)
or above 45°C (113°F). Always take your phone with you
when you leave your vehicle.
•When you do not intend to use a battery for a while, store it
uncharged in a cool, dark, dry place, such as a refrigerator.
•Over extended periods of time, batteries gradually wear down
and require longer charging times. This is normal. If you
charge your battery regularly and notice a decrease in talk
time or an increase in charging time, then it is probably time to
purchase a new battery.
The rechargeable batteries that power this product must
be disposed of properly and may need to be recycled.
Refer to your battery’s label for battery type. Contact
your local recycling centre for proper disposal methods.
Never dispose of batteries in a fire because they may explode.
C350.RG.book Page 20 Friday, February 14, 2003 8:35 AM