Motorola C550 Series User manual

Welcome - 1
Welcome
Welcome to the world of Motorola digital wireless communications!
We are pleased that you have chosen the Motorola C550 GSM
wireless phone.
Earpiece
Internal Antenna
USB Connector
Insert data cable.
Right Soft Key
Perform functions
identified by right
display prompt.
Menu Key
Open a menu when
Gis in the display.
Power/End Key
Press & hold to turn
phone
on & off.
Press & release to
end phone calls, exit
menu system.
Send/Answer Key
Make & answer calls;
press in idle to list
recently dialled calls.
Navigation Key
S
Scroll through lists, set
volume.
Left Soft Key
Perform functions
identified by left
display prompt.
Microphone
Headset
Connector
Power Connector
Insert charger.
UG.C550.GSM.book Page 1 Wednesday, November 12, 2003 11:06 AM

2 - Welcome
www.hellomoto.com
MOTOROLA and the Stylised M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners.
© Motorola, Inc. 2003
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in
semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola and third party software
providers certain exclusive rights for copyrighted software, such as
the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in the
Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by
law. Furthermore, the purchase of the Motorola products shall not
be deemed to grant either directly or by implication, estoppel, or
otherwise, any licence under the copyrights, patents, or patent
applications of Motorola or any third party software provider, except
for the normal, non-exclusive, royalty-free licence to use that arises
by operation of law in the sale of a product.
While Products specifications and features may be subject to
change without notice, we are making every possible effort to
ensure that user manuals are updated on a regular basis to reflect
product functionality revisions. However, in the unlikely event that
your manual version does not fully reflect the core functionality of
your product, please let us know. You may also be able to access
up-to-date versions of our manuals in the consumer section of our
Motorola web site, at http://www.motorola.com.
UG.C550.GSM.book Page 2 Wednesday, November 12, 2003 11:06 AM

Contents - 3
Contents
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . 5
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
What’s in the Box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Changing Your SIM Card. . . . . . . . . . . . . . . . . . . . . . . . . . 16
Changing Your Phone’s Cover. . . . . . . . . . . . . . . . . . . . . . 18
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Adjusting the Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Viewing Your Phone Number. . . . . . . . . . . . . . . . . . . . . . . 22
Learning to Use Your Phone. . . . . . . . . . . . . . . . . . . . . . . . 23
Using the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the 4-Way Navigation Key . . . . . . . . . . . . . . . . . . . . 26
Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Choosing a Text Entry Method. . . . . . . . . . . . . . . . . . . . . . 36
Locking and Unlocking Your Phone. . . . . . . . . . . . . . . . . . 37
Changing a Code or Password . . . . . . . . . . . . . . . . . . . . . 39
If You Forget a Code or Password. . . . . . . . . . . . . . . . . . . 39
Locking and Unlocking the Keypad . . . . . . . . . . . . . . . . . . 40
Highlight Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Taking a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Viewing a Picture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Sending a Text Message, Picture, or Sound . . . . . . . . . . . 44
Receiving a Text Message. . . . . . . . . . . . . . . . . . . . . . . . . 47
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4 - Contents
Reading, Locking, or Deleting a Text Message . . . . . . . . . 48
Using Chat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Creating a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 54
Recording a Voice Name For a Phonebook Entry. . . . . . . 56
Dialling a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 57
Assigning a Phone Theme. . . . . . . . . . . . . . . . . . . . . . . . . 58
Using the Micro-Browser . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Java Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Editing Sound with MotoMixer . . . . . . . . . . . . . . . . . . . . . . 69
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Storing Your Name and Phone Number . . . . . . . . . . . . . . 73
Setting the Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . 73
Setting an Alert Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Setting Answer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting a Wallpaper Image . . . . . . . . . . . . . . . . . . . . . . . . 75
Selecting a Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . 75
Setting Display Colour . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Setting Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Zooming In or Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Conserving Battery Power. . . . . . . . . . . . . . . . . . . . . . . . . 77
Calling Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Redialling a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Calling an Emergency Number . . . . . . . . . . . . . . . . . . . . . 78
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Feature Quick Reference. . . . . . . . . . . . . . . . . . . . . . . . . . 83
Specific Absorption Rate Data. . . . . . . . . . . . . . . . . . . . . . 96
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
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Safety and General Information - 5
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE USING
YOUR PHONE.
The information provided in this document supersedes the general
safety information in user guides published prior to
December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with
your phone, the system handling your call controls the power level
at which your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human
beings to RF energy.
Operational Precautions
To assure optimal phone performance and make sure human
exposure to RF energy is within the guidelines set forth in the
relevant standards, always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna.
Unauthorised antennas, modifications, or attachments could
damage the phone.
Do NOT hold the external antenna when the phone is IN USE.
Holding the external antenna affects call quality and may cause the
phone to operate at a higher power level than needed. In addition,
use of unauthorised antennas may result in non-compliance with
the local regulatory requirements in your country.
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6 - Safety and General Information
Phone Operation
When placing or receiving a phone call, hold your phone as you
would a wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you
wear a phone on your body when transmitting, always place the
phone in a Motorola-supplied or approved clip, holder, holster,
case, or body harness for this phone, if available. Use of
accessories not approved by Motorola may exceed RF energy
exposure guidelines. If you do not use one of the body-worn
accessories approved or supplied by Motorola, and are not using
the phone held in the normal use position, ensure the phone and its
antenna are at least 1 inch (2.5 centimetres) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without an
accessory cable, position the phone and its antenna at least 1 inch
(2.5 centimetres) from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not
limited to batteries and antenna, may cause your phone to exceed
RF energy exposure guidelines. For a list of approved Motorola
accessories, visit our website at www.Motorola.com.
RF Energy Interference/Compatibility
Note: Nearly every electronic device is susceptible to RF energy
interference from external sources if inadequately shielded,
designed, or otherwise configured for RF energy compatibility. In
some circumstances your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you
to do so. These facilities may include hospitals or health care
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Safety and General Information - 7
facilities that may be using equipment that is sensitive to external
RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an
aircraft. Any use of a phone must be in accordance with applicable
regulations per airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation
of 6 inches (15 centimetres) be maintained between a handheld
wireless phone and a pacemaker.
Persons with pacemakers should:
•ALWAYS keep the phone more than 6 inches (15 centimetres)
from your pacemaker when the phone is turned ON.
•NOT carry the phone in the breast pocket.
•Use the ear opposite the pacemaker to minimise the potential
for interference.
•Turn OFF the phone immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids.
In the event of such interference, you may want to consult your
hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your GP may be able to assist you in
obtaining this information.
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8 - Safety and General Information
Use While Driving
Check the laws and regulations on the use of phones in the area
where you drive. Always obey them.
When using your phone while driving, please:
•Give full attention to driving and to the road.
•Use hands-free operation, if available.
•Pull off the road and park before making or answering a call if
driving conditions so require.
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is
placed in the air bag deployment area and the air bag inflates, the
phone may be propelled with great force and cause serious injury
to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially
explosive atmosphere, unless it is a phone type especially qualified
for use in such areas and certified as “Intrinsically Safe.” Do not
remove, install, or charge batteries in such areas. Sparks in a
potentially explosive atmosphere can cause an explosion or fire
resulting in bodily injury or even death.
Note: The areas with potentially explosive atmospheres referred to
above include fuelling areas such as below decks on boats, fuel or
chemical transfer or storage facilities, areas where the air contains
chemicals or particles, such as grain, dust, or metal powders.
Areas with potentially explosive atmospheres are often but not
always posted.
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Safety and General Information - 9
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF
your phone when you are near electrical blasting caps, in a blasting
area, or in areas posted “Turn off electronic devices.” Obey all
signs and instructions.
Batteries
Batteries can cause property damage and/or bodily injury such as
burns if a conductive material such as jewellery, keys, or beaded
chains touch exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when
placing it inside a pocket, bag, or other container with metal
objects. Use only Motorola original batteries and chargers.
Your battery or phone may contain symbols, defined as follows:
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts
when exposed to blinking lights, such as when watching television
Symbol Definition
Important safety information will follow.
Your battery or phone should not be disposed of in
a fire.
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Your battery or phone should not be thrown in the
trash.
Your phone contains an internal lithium ion
battery.
LiIon BATT
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10 - Safety and General Information
or playing video games. These seizures or blackouts may occur
even if a person never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your doctor
before playing video games on your phone or enabling a blinking-
lights feature on your phone. (The blinking-light feature is not
available on all products.)
Parents should monitor their children's use of video game or other
features that incorporate blinking lights on the phones. All persons
should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation.
To limit the likelihood of such symptoms, please take the following
safety precautions:
•Do not play or use a blinking-lights feature if you are tired or
need sleep.
•Take a minimum of a 15-minute break hourly.
•Play in a room in which all lights are on.
•Play at the farthest distance possible from the screen.
Repetitive Motion Injuries
When you play games on your phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or
other parts of your body. Follow these instructions to avoid
problems such as tendonitis, carpal tunnel syndrome, or other
musculoskeletal disorders:
•Take a minimum 15-minute break every hour of game playing.
•If your hands, wrists, or arms become tired or sore while
playing, stop and rest for several hours before playing again.
•If you continue to have sore hands, wrists, or arms during or
after play, stop playing and see a doctor.
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Safety and General Information - 11
European Union Directives Conformance Statement
Hereby, Motorola declares that this product is in compliance with
•The essential requirements and other relevant
provisions of Directive 1999/5/EC
•All other relevant EU Directives
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to
Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/
rtte - to find your DoC, enter the product Approval Number from
your product's label in the "Search" bar on the Web site.
IMEI: 350034/40/394721/9
0168
Type: MC2-41H14
Product
Approval
Number
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12 - Getting Started
Getting Started
What’s in the Box?
Your digital wireless phone typically comes with a battery and a
charger. Other accessory options can customise your phone for
maximum performance and portability.
About This Guide
This user guide describes how to use your Motorola wireless
phone.
To obtain another copy of this user guide, see the Motorola Website
at:
http://hellomoto.com
Optional Features
This label identifies an optional network, SIM card, or
subscription-dependent feature that may not be offered
by all service providers in all geographical areas.
Contact your service provider for more information.
Optional Accessories
This label identifies a feature that requires an optional
Motorola Original™ accessory.
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Getting Started - 13
Installing the Battery
You must install and charge the battery to use your phone.
Your phone is designed to be used only with Motorola
Original batteries and accessories. We recommend that
you store batteries in their protective cases when not in
use.
Action
1Remove the battery from its protective clear plastic
case, if necessary.
2Press down on the
cover release button
at the top of your
phone.
3Pull the top of the
phone’s back cover
to release it.
4Insert the battery
with printed arrows
and 2 tabs at the top
of the battery
compartment.
5Push down until the
battery is inserted at
the bottom.
Release
Button
2
3
45
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14 - Getting Started
Note: The first time you turn your phone on after installing or
replacing the battery, your phone prompts you to enter the time and
date (see page 92).
Charging the Battery
New batteries are partially charged. Before you can use your
phone, you need to install and charge the battery. Some batteries
perform best after several full charge/discharge cycles.
Caution: If the battery is fully discharged, your phone may not
display Charging for up to 1 minute after inserting the charger. During
this time, the display may glow to indicate the phone is charging.
Do not attempt to force the charger further in if you do not see an
immediate response.
6Insert the bottom of
the back cover.
7Press the top of the
back cover down
until it hooks over
the cover release
button.
Action
1Plug the travel
charger into the
middle jack on the
bottom of your
phone.
Action
6
7
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Getting Started - 15
When you charge the battery, the battery level indicator in the
upper right corner of the display shows how much of the charging
process is complete. See “Battery Level Indicator” on page 24.
Battery Use
Caution: To prevent injuries or burns, do not allow metal objects to
contact or short-circuit the battery terminals.
To maximise battery performance:
•Always use Motorola Original™ batteries and battery
chargers. The phone warranty does not cover damage caused
from using non-Motorola batteries and/or battery chargers.
•New batteries or batteries that have been stored for a long
time may require a longer initial charge time.
•Maintain the battery at or near room temperature when
charging.
•Do not expose batteries to temperatures below -10°C (14°F)
or above 45°C (113°F). Always take your phone with you
when you leave your vehicle.
•When you do not intend to use a battery for a while, store it
uncharged in a cool, dark, dry place, such as a refrigerator.
•Over time, batteries gradually wear down and require longer
charging times. This is normal. If you charge your battery
regularly and notice a decrease in talk time or an increase in
charging time, then it is probably time to purchase a new
battery.
2Plug the other end of the travel charger into the
appropriate electrical outlet.
3When your phone indicates Charge Complete, remove
the travel charger.
Action
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16 - Getting Started
The rechargeable batteries that power this product must
be disposed of properly and may need to be recycled.
Refer to your battery’s label for battery type. Contact
your local recycling centre for proper disposal methods.
Never dispose of batteries in a fire because they may
explode.
Changing Your SIM Card
Your SIM (Subscriber Identity Module) card contains your phone
number, service details, and phonebook/message memory. It must
be installed in your phone, and must be a 3-volt SIM card. If you
have problems with your SIM card, contact your service provider.
Caution: Do not bend or scratch your SIM card. Avoid exposing
your SIM card to static electricity, water, or dirt.
Action
1Press down on the
cover release button
at the top of your
phone.
2Pull the top of the
phone’s back cover
to remove it.
3Lift out the battery.
Release
Button
1
2
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Getting Started - 17
4Slide the SIM card
button forward to
eject the old SIM
card, if necessary.
5Lift out the SIM card.
6Slide the new SIM
card in the holder
with the cut corner
on the upper left and
the gold plate facing
down.
7Insert the battery
with printed arrows
and 2 tabs at the top
of the battery
compartment.
8Push down until the
battery inserts at the
bottom.
9Insert the bottom of
the back cover.
10 Press the top of the
back cover down
until it hooks over
the cover release
button.
Action
SIM Card Button
SIM Card
78
9
10
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18 - Getting Started
Changing Your Phone’s Cover
Always use Motorola Original™ covers. The phone
warranty does not cover damage caused from using
non-Motorola accessories.
Your phone uses a convertible cover and keypad that you can
replace to change its appearance.
Removing a Cover and Keypad
Action
1Press down on the
cover release button
at the top of your
phone.
2Pull the top of the
phone’s back cover
to remove it.
3Pull the side tabs
away from the
phone.
4Lift up on the
lanyard loop to pull
the phone out of the
front cover.
Release
Button
1
2
Lanyard Loop
Side Tabs
4
5
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Getting Started - 19
Installing a Cover and Keypad
Always use the keypad that matches the new cover.
Action
1If your phone has an
end cap, install it
before attaching the
front cover.
2Slide the top of the
phone into the top of
the new front cover.
3Press the bottom of
the phone into the
front cover until the
side tabs snap into
place.
4Insert the bottom of
the back cover.
5Press the top of the
back cover down
until it hooks over
the cover release
button.
2
Side Tabs
3
4
5
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20 - Getting Started
Resetting Your Phone
If your phone freezes on a display, error message, or power up,
reset it by removing and re-installing the battery:
Turning Your Phone On
Note: The first time you turn your phone on after installing or
replacing the battery, your phone prompts you to enter the time and
date (see page 92).
Action
1Turn off your phone
2Remove and re-install your battery as described on
page 13.
3Turn on your phone.
Action
1Press and hold O
(End/Power key).
2If necessary, enter your SIM card PIN code and press
OK (+) to unlock your SIM card.
Note: If you enter an incorrect PIN code 3 times in a
row, your SIM card is disabled and your phone
displays the message SIM Blocked.
3If necessary, enter your 4-digit unlock code and press
OK (+) to unlock your phone.
Note: The unlock code is originally set to 1234. (For
more information, see page 37.)
End/Power
Key
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