Motorola MOTO X FORCE User manual

Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDE
V1.0

Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
TABLE OF CONTENTS
1. Snapshots of Antennas ………………………..………………….……….……………... 3
2. Snapshots/plots of Main Board .….…………….………………….……….……………. 5
3. Touch Troubleshooting……………...…….……………………………………..……….. 9
4. Display Troubleshooting…………….…….………………………..…………....…….…. 17
5. Audio Troubleshooting……………………………………………..………..…………….. 24
6. No Power up Troubleshooting…………………………………..…………..……………. 40
7. Battery & Charger Troubleshooting………………………………………….…………... 57
8. Sensors and SIM…..………………………………………….…………….……………… 68
9. Processor and Memory……………………………………….…………….……………… 80
10. Camera Troubleshooting………………………………………………….……………….. 85

Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
SNAPSHOTS OF
ANTENNAS

Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
Antenna Locations
This product has an external metal antenna band.
All antennas are made using the metal band.
There is an extra stamped metal piece on the rear
housing for extra diversity bandwidth and isolation
to GPS.

Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
SNAPSHOTS OF MAIN
BOARD

Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
PCB

Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
Main Board – Top Placement

Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
Main Board – Bottom Placement

Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
TOUCH
TROUBLESHOOTING

Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
Display ZIF
Touch ZIF
Main Board – Location of LCD & Touch ZIF Connector