Motorola RAZR User manual

User Guide

© 2023 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
To read this help on your phone, go to Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert or remove SIM card 3
Copy data from old phone 5
Set up voicemail 7
Set up email 8
Prepare for emergencies 9
Make it yours 10
Learn the basics 12
When your phone is closed 12
About your home screen 13
About your lock screen 15
New to Android? 16
If this is your first smartphone 16
If you had an iPhone 17
About your Google account 18
Status bar icons 18
Phone terms you should know 22
Get around on your phone 25
Learn gestures 25
Move between apps and screens 26
Use quick settings 27
Turn screen off and on 30
Capture your screen 31
Take screenshots 31
Discover useful tools 33
Turn flashlight on and off 33
Control phone with your voice 33
Get directions to a location 34
Use clock and weather widget 35
Manage time spent on your phone 36
Work with text 40
Use onscreen keyboard 40
Cut, copy, paste text 41
Use voice typing 42
Fill in forms automatically 42
Personalize your phone 43
Home screen 43
Change wallpaper 43
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Customize your Favorites tray 43
Use widgets, shortcuts, or folders 44
Arrange apps and control icon's look 46
Allow or prevent home screen rotation 47
Remove Google feed 47
Remake your home screen with launchers 48
Lock screen 49
Use a screen saver 49
Use apps 50
Open, close, switch apps 50
View two apps on screen 50
View notifications 51
About preloaded apps 53
About the Moto app 57
Focus on gaming 57
Get, delete, manage apps 60
Install or update apps 60
Manage or delete apps 62
Protect against harmful apps 64
Search and browse 66
Search the web 66
Search your phone 68
Browse websites 68
Text messaging 70
About text and multimedia messages 70
Read, send messages 70
Manage, delete messages 73
Change default messaging app 74
Change text message reply to incoming calls 75
Get text messages on your computer 75
Email 77
Read, send, manage emails 77
View email attachments 78
Preview inboxes from home screen 79
Add email signature 79
Control email notifications 79
Calendar app 81
About the calendar 81
Find calendar events 81
Create and manage events 82
Control notifications for calendar events 82
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Clock app 84
Set alarms 84
Use timer or stopwatch 84
Set date and time 86
Photos app 88
Share photos and videos 88
Upload photos and videos 88
Contacts, calls, voicemail 90
Contacts 90
Add contacts 90
Edit or delete contacts 91
Star your favorite contacts 92
Sort contacts 92
Share contacts 93
Phone calls 95
Answer calls 95
Make calls 96
During a call 98
Customize flip open/closed gesture 99
Make video calls 99
Make conference calls 100
Block calls and texts 100
View and delete call history 101
Make emergency call from locked phone 103
Voicemail 104
Use voicemail 104
Send all calls from contact to voicemail 105
Music 106
Listen to music 106
Transfer music files 107
Connect a MIDI device 108
Settings 109
Network and internet 109
Connect to Wi‑Fi networks 109
Connect with Wi-Fi Direct 110
Use Airplane mode 111
Control data usage 111
Share your internet connection 112
Connect to VPNs 115
Connected devices 116
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Connect with Bluetooth 116
Tap & pay with NFC 117
Share or receive with NFC 118
Share files and links with nearby Android phones 119
Transfer files between phone and computer (USB) 121
Cast screen or media to TV 122
Print from your phone 124
About wireless sharing 125
Apps & notifications 128
Change app settings 128
Choose how apps notify you 129
Battery 133
Charge phone 133
Extend battery life 133
Use Battery Saver mode 134
Show battery percentage in status bar 135
Storage 136
About storage options 136
Manage phone storage 136
Find downloaded files 137
Recover recently deleted files 138
Upload music to cloud 138
Upload photos and videos 138
Scan documents and make copies 139
Sound 141
Adjust volumes 141
Set ringtones 142
Enhance sound 143
Silence calls & notifications 144
Stop phone from speaking 147
Turn off charging sounds 148
Turn touch sounds on/off 148
Hear other notification sounds 148
Display 149
Adjust screen brightness 149
Use Dark theme 149
Adjust colors at night 149
Choose color mode 150
Change display style 150
Show apps full screen 151
See Peek Display notifications 152
Change screen timeout 153
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Stop automatic rotation 154
Change font and display size 154
Set lock screen preferences 154
Accessibility 156
Visual assistance 156
Hearing assistance 158
Dexterity assistance 160
Use accessibility shortcuts 161
Security 162
About security 162
Protect against harmful apps 163
Make sure your phone can be found 163
Lock and unlock phone 164
Set screen lock 164
Adjust lock options 165
Unlock with trusted devices 166
Unlock with your face 167
Unlock at trusted places 168
Keep phone unlocked while it's on you 169
Use fingerprint security 169
Pin your screen 171
Lock SIM card 172
Privacy 173
Adjust app permissions 173
Hide your password or pattern 173
Location 174
Use location services 174
Accounts 176
Add or remove accounts 176
Change name & info in your Google account 177
Sync apps with your Google account 177
Control what info Google collects 178
System 180
Languages & input 180
Customize the keyboard 180
Use multiple languages 181
Open apps faster with Adaptive performance 182
Gestures 183
Customize Power button gesture 183
Change System navigation 183
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Swipe fingerprint for notifications 183
Turn flashlight on and off 183
Twist phone to open camera 184
Back up phone 184
Users and guests 186
Share your phone 186
Add, modify, remove users 187
Add or delete guest 188
About phone 189
Record your IMEI number 189
Find legal and product information 189
Fix issues 190
Hardware issues 190
Phone is slow or unstable 190
Phone feels warm or hot 190
Phone won't turn on 191
Phone restarts or crashes 191
Screen is frozen or won't respond 192
Screen displays wrong colors 192
Call and SIM issues 194
Issues making/receiving calls 194
Issues during calls 195
Battery issues 198
Charging issues 198
Battery drains too fast 198
Bluetooth, Wi-Fi, USB issues 200
Bluetooth issues 200
Wi-Fi issues 202
Can't transfer files or connect to computer 203
Account and sign-in issues 205
Forgot unlock code 205
Can't sign in to Google 205
Account sync issues 205
App issues 207
App or widget issues 207
Camera issues 208
Messaging issues 209
Gmail issues 211
Play Store issues 211
Maintenance procedures 212
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Update Android software 212
Reset Wi-Fi, cellular data, and Bluetooth 212
Reset phone 213
Get more help 214
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About your hardware
Hardware diagram
1. Microphone
2. External display
3. Proximity and ambient light sensor
4. Tray for physical SIM card
5. Time-of-flight sensor for measuring distance to improve photos
6. LED flash
7. USB-C port to charge phone, transfer files, share data connection with tethered devices, and use wired
headphones
8. Camera (Learn more in Camera help.)
9. Speaker
1. Fingerprint sensor
2. Microphone
Set up phone 1