Motorola V290 Instruction Manual

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1
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola V290 GSM wireless phone.
Headset Jack
Insert headset
accessory for
hands-free use.
Volume Key
Adjust earpiece &
ringer volume.
Voice Key
Record voice notes,
phonebook &
shortcut names.
Microphone Connector Port
Insert charger.
Power Key
& End Key
Turn phone on & off,
end phone calls,
exit menu system.
Right Soft Key
Perform functions
identified by right
display prompt.
Menu Key
Left Soft Key
Perform functions
identified by left
display prompt.
Send Key
Send & answer
calls, view recent
dialed calls list.
4-Way
Navigation Key
Scroll through
menus & lists, set
feature values.
Shortcut Key
Quick access to
shortcut in idle
display
Alphanumeric keys
Type letters &
numbers using
these keys.

2
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com (United States)
www.motorola.ca (Canada)
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. TrueSync, Sidekick, Starfish and the Stylized Starfish
Logo are registered trademarks of Starfish Software, Inc., a wholly owned
independent subsidiary of Motorola, Inc. Java and all other Java-based
marks are trademarks or registered trademarks of Sun Microsystems, Inc.
in the U.S. and other countries. All other product or service names are the
property of their respective owners.
© Motorola, Inc. 2003.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Manual number:
Cover number:

3
Menu Map
You can display your phone’s main menu as icons or as a
text list. Each has its own organization and is different from
the other. By default, your phone displays the main menu as
icons.
To change the menu display mode:
Find the Feature M > Settings > Personalize
Action
1 Press S to scroll to Main Menu: .
2 Press CHANGE ( + ).
3 Press S to scroll to the desired setting ( Icons or
List ).
4 Press SELECT ( + ) to confirm the new setting.

4
Main Menu—Icon Display
U Message
• Create Message
• Message Inbox
• Quick Notes
• Outbox
•Drafts
•Voicemail
• Message Settings
- Games
•Big2
•BubbleTea
• PacificStorm
6 Alarm Clock
o Chat
: Shortcuts
< Web Access
•WebBrowser
•MyFavorites
•History
• Go To URL
•BrowserSetup
. Tools
• Datebook
•Calculator
•Stopwatch
•WorldClock
• Service Dial
/ Settings
(see next page)
> More
(go to following menu items)
à Phonebook
z Recent Calls
v Media Center
w Ring Styles
Note: This is the standard
main menu layout. Menu
organization and feature
names may vary on your
phone. Not all features may
be available for all users.

5
Main Menu—Text Display
• Media Center
• Images
• Sounds
• Games
•Big2
•BubbleTea
• PacificStorm
• Alarm Clock
•Shortcuts
• Calculator
•Settings
(see next page)
•Chat
•RingStyles
•Style
•Style Detail
• Web Access
•WebBrowser
•MyFavorites
•History
• Go To URL
•BrowserSetup
•Tools
• Datebook
•Calculator
• Stopwatch
•WorldClock
• Service Dial
• Phonebook
• Messages
• Create Message
• Message Inbox
• Quick Notes
• Outbox
•Drafts
•Voicemail
• Message Settings
• Datebook
• Recent Calls
• Received Calls
• Missed Calls
• Dialed Calls
• Notepad
• Call Times
• Call Cost

6
Settings Menu
•Personalize
• Main Menu
• Home Keys
• Color Style
•Greeting
• Wallpaper
• Screen Saver
• Call Forward
•DivertAll
• When Busy
• If No Reply
• Unreachable
• Cancel All
• In-Call Setup
• In-Call Timer
• Call Cost Setup
• My Caller ID
• Answer Options
• Call Waiting
• Auto Redial
• Phone Status
•MyTel.Numbers
• Battery Meter
• Security
• Phone Lock
• Fixed Dial
• Call Barring
• SIM PIN
•NewPasswords
• Initial Setup
• Time and Date
• 1-Touch Dial
• Backlight
• Status Light
• Language
• Contrast
•DTMF
•MasterReset
• Master Clear
•Network
• Headset
Shortcuts
Change ringer alert:
Open flip, press volume key
down to decrease volume, then
switch to vibrate alert, then
silent alert. Press volume key
up to reset ring alert and
increase volume.
Go to dialed calls list:
Press N (in idle).
Exit menu system:
Press O .

7
Contents
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Safety and General Information . . . . . . . . . . . . . . . . . . . 11
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
What’s in the Box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . 22
Adjusting the Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Changing the Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . 24
Viewing Your Phone Number . . . . . . . . . . . . . . . . . . . . 24
Learning to Use Your Phone . . . . . . . . . . . . . . . . . . . . . 26
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the External Display . . . . . . . . . . . . . . . . . . . . . . 34
Locking and Unlocking Your Phone. . . . . . . . . . . . . . . . 35
Changing a Code, PIN, or Password. . . . . . . . . . . . . . . 36
If You Forget a Code, PIN, or Password . . . . . . . . . . . . 37
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Storing Your Name and Phone Number . . . . . . . . . . . . 38
Setting the Time and Date. . . . . . . . . . . . . . . . . . . . . . . 38
Setting a Ring Style. . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

8
Setting Answer Options . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting a Wallpaper Image . . . . . . . . . . . . . . . . . . . . . . . 40
Setting a Screen Saver Image . . . . . . . . . . . . . . . . . . . . 41
Setting Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . 42
Setting Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Changing the Active Line . . . . . . . . . . . . . . . . . . . . . . . . 43
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using Automatic Redial. . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Canceling an Incoming Call . . . . . . . . . . . . . . . . . . . . . . 45
Calling an Emergency Number. . . . . . . . . . . . . . . . . . . . 45
Dialing International Numbers . . . . . . . . . . . . . . . . . . . . 46
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Returning an Unanswered Call. . . . . . . . . . . . . . . . . . . . 47
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Attaching a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Calling with Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . 49
Calling with 1-Touch Dial. . . . . . . . . . . . . . . . . . . . . . . . . 49
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Putting a Call On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Messages and Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting Up the Message Inbox . . . . . . . . . . . . . . . . . . . . 53
Sending a Text Message. . . . . . . . . . . . . . . . . . . . . . . . . 54
Sending a Quick Note Text Message . . . . . . . . . . . . . . . 56
Inserting Pictures and Ring Tones in a Text Message . . 57
Viewing the Status of Sent Text Messages. . . . . . . . . . . 58
Receiving a Text Message . . . . . . . . . . . . . . . . . . . . . . . 59
Downloading Pictures and Ring Tones . . . . . . . . . . . . . . 60
Reading Information Service Messages . . . . . . . . . . . . . 62

9
Using Chat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Setting Up Your Phonebook . . . . . . . . . . . . . . . . . . . . . . 70
Viewing Entry Details . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Creating a Phonebook Entry. . . . . . . . . . . . . . . . . . . . . 71
Storing a PIN Code With a Phone Number. . . . . . . . . . 73
Recording a Voice Name for a Phonebook Entry . . . . . 73
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . 74
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . 75
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . 76
Multiple Entries Under the Same Name . . . . . . . . . . . . 76
Copying Entries Between the Phone and SIM Card . . . 77
Checking Phonebook Capacity . . . . . . . . . . . . . . . . . . . 78
Setting 1-Touch Dial Preference . . . . . . . . . . . . . . . . . . 79
Personalizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . 80
Personalizing a Ring Style. . . . . . . . . . . . . . . . . . . . . . . 80
Activating Ringer ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Setting Ringer or Keypad Volume . . . . . . . . . . . . . . . . . 81
Setting Reminders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Personalizing Display Text. . . . . . . . . . . . . . . . . . . . . . . 82
Setting the Menu View . . . . . . . . . . . . . . . . . . . . . . . . . 83
Personalizing Soft Keys and Menu Icons . . . . . . . . . . . 83
Setting the Menu Language . . . . . . . . . . . . . . . . . . . . . 84
Resetting All Options. . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Clearing All Stored Information . . . . . . . . . . . . . . . . . . . 84
Creating and Using Shortcuts . . . . . . . . . . . . . . . . . . . . 85
Getting More Out Of Your Phone . . . . . . . . . . . . . . . . . . 89
Making a Conference Call . . . . . . . . . . . . . . . . . . . . . . . 89
Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Barring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using Fixed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Using Service Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using DTMF Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

10
Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Adjusting Network Settings. . . . . . . . . . . . . . . . . . . . . . . 98
Monitoring Battery Charge . . . . . . . . . . . . . . . . . . . . . . 104
Personal Organizer Features . . . . . . . . . . . . . . . . . . . . . 105
Datebook
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Calculator
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Locking the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . 116
News and Entertainment . . . . . . . . . . . . . . . . . . . . . . . . 119
Micro-Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Viewing Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Creating Ring Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . 143
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

11
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety
information in user guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
phone, the system handling your call controls the power level at which
your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
Operational Precautions
To assure optimal phone performance and make sure human exposure to
RF energy is within the guidelines set forth in the relevant standards,
always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
phone.
Do NOT hold the external antenna when the phone is IN USE. Holding
the external antenna affects call quality and may cause the phone to
operate at a higher power level than needed. In addition, use of
unauthorized antennas may result in non-compliance with the local
regulatory requirements in your country.

12
Phone Operation
When placing or receiving a phone call, hold your phone as you would a
wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear
a phone on your body when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case, or body harness
for this phone, where available. Use of accessories not approved by
Motorola may exceed RF energy exposure guidelines. If you do not use
one of the body-worn accessories approved or supplied by Motorola, and
are not using the phone held in the normal use position, ensure the phone
and its antenna are at least 1 inch (2.5 centimeters) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory
cable, position the phone and its antenna at least 1 inch (2.5 centimeters)
from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to
batteries and antenna, may cause your phone to exceed RF energy
exposure guidelines. For a list of approved Motorola accessories, visit our
website at
www.Motorola.com .
RF Energy Interference/Compatibility
Note: Nearly every electronic device is susceptible to RF energy
interference from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some circumstances
your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you to do
so. These facilities may include hospitals or health care facilities that may
be using equipment that is sensitive to external RF energy.

13
Aircraft
When instructed to do so, turn off your phone when on board an aircraft.
Any use of a phone must be in accordance with applicable regulations per
airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of
6 inches (15 centimeters) be maintained between a handheld wireless
phone and a pacemaker.
Persons with pacemakers should:
• ALWAYS keep the phone more than 6 inches (15 centimeters) from
your pacemaker when the phone is turned ON.
• NOT carry the phone in the breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for
interference.
• Turn OFF the phone immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of phones in the area where
you drive. Always obey them.

14
When using your phone while driving, please:
• Give full attention to driving and to the road.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call if driving
conditions so require.
Responsible driving best practices may be found in the “Wireless Phone
Safety Tips” at the end of this manual and at the Motorola website:
www.Motorola.com/callsmart .
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is placed in
the air bag deployment area and the air bag inflates, the phone may be
propelled with great force and cause serious injury to occupants of the
vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere, unless it is a phone type especially qualified for use in such
areas and certified as “Intrinsically Safe.” Do not remove, install, or
charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily injury or
even death.
Note: The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your
phone when you are near electrical blasting caps, in a blasting area, or in

15
areas posted “Turn off electronic devices.” Obey all signs and
instructions.
Batteries
Batteries can cause property damage and/or bodily injury such as burns if
a conductive material such as jewelry, keys, or beaded chains touch
exposed terminals. The conductive material may complete an electrical
circuit (short circuit) and become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a pocket, purse, or
other container with metal objects.
Use only Motorola original batteries
and chargers.
Your battery or phone may contain symbols, defined as follows:
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to blinking lights, such as when watching television or playing
video games. These seizures or blackouts may occur even if a person
never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult with your doctor before
Symbol Definition
Important safety information will follow.
Your battery or phone should not be disposed of in a
fire.
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Your battery or phone should not be thrown in the
trash.
Your phone contains an internal lithium ion battery.
LiIon BATT

16
playing video games on your phone or enabling a blinking-lights feature
on your phone. (The blinking-light feature is not available on all products.)
Parents should monitor their children's use of video game or other
features that incorporate blinking lights on the phones. All persons should
discontinue use and consult a doctor if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety
precautions:
• Do not play or use a blinking-lights feature if you are tired or need
sleep.
• Take a minimum of a 15-minute break hourly.
• Play in a room in which all lights are on.
• Play at the farthest distance possible from the screen.
Repetitive Motion Injuries
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems such as tendonitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
• Take a minimum 15-minute break every hour of game playing.
• If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
• If you continue to have sore hands, wrists, or arms during or after
play, stop playing and see a doctor.

17
Getting Started
Getting Started
What’s in the Box?
Your digital wireless phone comes with a battery and a
charger. You can purchase other accessories to customize
your phone for maximum performance and portability.
To purchase Motorola Original™ accessories, contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
About This Guide
This user guide describes how to use your Motorola
wireless phone.
Optional Features
This label identifies an optional network, SIM
card, or subscription-dependent feature that
may not be offered by all service providers in all
geographical areas. Contact your service
provider for more information.
Optional Accessories
This label identifies a feature that requires an
optional Motorola Original™ accessory.

18
Getting Started
Installing the SIM Card
Your SIM (Subscriber Identity Module) card contains
your phone number, service details, and phonebook/
message information.
Caution: Do not bend or scratch your SIM card. Avoid
exposing your SIM card to static electricity, water, or dirt.
Installing the Battery
You must install and charge the battery to use your phone.
Action
1 Press the battery door
release latch and lift the
door off.
2 Fit the SIM card into the SIM
card slot, with the metal contacts
facing down as shown.
3 Slide the SIM card latch as indicated
to lock the SIM card in place.