Motorola ZN 200 User manual

Level 1-2 Service Manual
68000201280
ZN 200
Quad-Band Wireless Telephone
ZN200
GSM 850/900, DCS 1800, and PCS1900 MHz

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners.
The bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.
Motorol, Inc. 2007.
All Rights reserved.
Mobile Devices Business,
SawgrassInternational Concourse
789 International Parkway
Room S2C

2July 03, 2008
Table of Contents ZN200
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ................ . . . . .4
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Controls, Indicators, and Input/Output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . . . . .13
User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Removing and Replacing the Battery Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Removing and Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Removing and Replacing the Upper Module and Lower Module . . . . . . . . . . . . . . . . .24
Removing and Replacing the Keypad PCBA Assembly. . . . . . . . . . . . . . . . . . . . . . . . .26
Removing and Replacing the LCM Module and Receiver Assembly . . . . . . . . . . . . . .28
Removing and Replacing the Main PCBA Assembly . . . . . . . . . . . . . . . . . . . . . . . . . .29
Removing and Replacing the Antenna Carrier and Speaker . . . . . . . . . . . . . . . . . . . . .30
Removing and Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Removing and Replacing the SUB PCBA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Subscriber Identity Module (SIM) and Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Part Number Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

July 03, 2008 3
Level Service Manual
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4July 03, 2008
Introduction
Introduction
Motorola®Inc. maintains a worldwide organization that is dedicated to provide responsive, full-
service customer support. Motorola products are serviced by an international network of
company-operated product care centers as well as authorized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation
programs which enable customers to meet requirements for reliable, continuous
communications.
To learn more about the wide range of Motorola service programs, contact your local Motorola
products representative or the nZN200earest Customer Service Manager.
Product Identification
Motorola products are identified by the model number on the housing. Use the entire model
number when inquiring about the product. Numbers are also assigned to chassis and kits. Use
these numbers when requesting information or ordering replacement parts.
Product Names
Product names are subject to change without notice. some product names, as well as some
frequency bands, are available only in certain market.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola products, a
revision letter is assigned to the chassis or kit affected, for example; -A, -B, or -C, and so on.
The chassis or kit number, complete with revision number is imprinted during production. The
revision letter is an integral part of the chassis or kit number and is also listed on schematic
diagrams, and printed circuit board layouts.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
conditions:
• This device may not cause any harmful interference, and
• this device must accept interference received, including interference that may cause undes-
ired operation
This class B device also complies with all requirements of the Canadian Interference-Causing
Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer programs
stored in semiconductor memories or other media that are copyrighted with all rights reserved
worldwide to Motorola. Laws in the United States and other countries preserve for Motorola,
Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right
to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola
computer programs in any manner or form without Motorola's prior written consent.
Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or

July 03, 2008 5
Level Service Manual Introduction
patent applications of Motorola, except for a nonexclusive license to use the Motorola product
and the Motorola computer programs with the Motorola product.
About This Service Manual
Using this service manual and the suggestions contained in it assures proper installation,
operation, and maintenance of ZN200 telephones. Refer questions about this manual to the
nearest Customer Service Manager.
Audience
This document aids service personnel in testing and repairing ZN200 telephones. Service
personnel should be familiar with electronic assembly, testing, and troubleshooting methods,
and with the operation and use of associated test equipment.
Use of this manual assures proper installation, operation, and maintenance of Motorola products
and equipment. It contains all service information required for the equipment described and is
current as of the printing date.
Scope
This manual provides basic information relating to ZN200 telephones, and also to provide
procedures and processes for repairing the units at Level 1 and 2 service centers including:
• Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers.

6July 03, 2008
Introduction
Conventions
Special characters and typefaces, listed and described below, are used in this publication to
emphasize certain types of information.
Warranty Service Policy
The product is sold with the standard 12 month warranty terms and conditions. Accidental
damage, misuse, and extended warranties offered by retailers are not supported under warranty.
Non warranty repairs are available at agreed fixed repair prices.
Out of Box Failure Policy
The standard out of box failure criteria applies. Customer phones that fail very early on after the
date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic
criteria. Manufacturing to bear the costs of early life failure.
Product Support
Customer’s original phones will be repaired but not refurbished as standard. Appointed Motorola
Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and
level 3 (limited PCB component). Motorola High Tech Centers will perform level 4 (full
component) repairs.
Customer Support
Customer support is available through dedicated Call Centers and in-country help desks.
Product-Service training should be arranged through the local Motorola Support Center.
Note: Emphasizes additional information pertinent to the subject matter.
Caution: Emphasizes information about actions which may result in equipment damage.
Warning: Emphasizes information about actions which may result in personal injury.

July 03, 2008 7
Level Service Manual Introduction
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number and
description used in the service manual.
When the Motorola part number of a component is not known, use the product model number
or other related major assembly along with a description of the related major assembly and of
the component in question.
In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834.
Replacement Parts Service Division (RPSD)
Website: http://businessonline.motorola.com
For EMEA spare parts call [phone].
Website: http://emeaonline.motorola.com
For Asia spare parts call [phone].
Website: http://asiaonline.motorola.com
U.S.A. Outside U.S.A.
Phone: [phone] Phone: [phone]
FAX: [phone] FAX: [phone]

8July 03, 2008
Specifications
Specifications
General Function Specification
Frequency Range GSM 850 824-849 MHzTx
869-894 MHzRx
Frequency Range GSM 900 880-915 MHzTx
925-960 MHzRx
Frequency Range GSM 1800 1710-1785 MHzTx
1805-1880 MHzRx
Frequency Range GSM 1900 1850-1910 MHzTx
1930-1990 MHzRx
Channel Spacing 200KHz
Channels EGSM 174/DCS 374/PCS 299/ GSM850 124
(Carrier with 8 channel per carrier)
Modulation GMSK at BT=0.3
Transmitter Phase Accuracy ≦5 degrees RMS, 20 degrees peak
Duplex Spacing 45 MHz (GSM850, GSM900), 95 MHz (DCS
1800), 80MHz (PCS 1900)
Frequency Stability ±0.10 ppm of the downlink frequency (Rx)
Operating Voltage +3.2V dc to +4.2V dc (battery)
Transmit Current Drain 90 - 180 mA average talk current drain
Standby Current Drain 4.75mA (DRX2), 5.25mA (DRX9)
Temperature Range -10℃to 55℃(15℉to 130℉)
Dimensions L 105mm X W47mm X H15.94mm
Size (Volume) 80cc
Weight 113g
Battery Life, with standard 780
mAh Li-Ion Battery
GSM
Vocie Call: 245 ~ to 511 mins
Standby DRX5 = 289 hrs
All talk and standby times are approximate
and depend on network configuration, signal
strength, and features selected. Standby
times are quoted at DRX=5.
Talk time are quoted with DTX ON.
Battery Charge time 4 hours to 90% of 810 mAh capacity
Alert Volume Max 95dB @ 5 cm, 0.5 watts input
Transmitter Function Specification

July 03, 2008 9
Level Service Manual Specifications
RF Power Output 32.5 dBm nominal GSM 850/ GSM 900
29.5 dBm nominal DCS 1800/PCS 1900
Output Impedance 50 ohms nominal
Spurious Emissions ≦-36 dBm from 0.1 to 1 GHz, -30 dBm from
1 to 4 GHz
Speech Coding Function Specification
Speech Coding Type Regular pulse excitation/Linear predictive
coding with long term prediction (RPE LPC
with LTP)
Bit Rate 13.0 kbps
Frame Duration 20 ms
Block Length 260 bits
Classes Class 1 bit = 182 bits/Class 2 bits = 78 bits
Bit Rate with FEC Encoding 22.8 kbps