Motorola iM1100 User manual

iM1100
Wireless Modem
for WindowsTM 95,
WindowsTM 98, Windows 2000,
and WindowsTM NT
User’s Guide
@NNTN4180B@
NNTN4180B

CUSTOMER SUPPORT
For technical support, contact your service provider. Before you call, make a
note of the exact problems and error messages you encountered.
NOTE
Additional information for iDEN Wireless Data Services can
be found on the Motorola iDEN web site at:
http://www.mot.com/iDEN

i
Table of Contents
iM1100 Wireless Modem...................................................................................1
iM1100 Wireless Modem Hardware ................................................................1
Data Connectivity ..............................................................................................7
Setting Up Your Modem ...................................................................................8
Using the Modem .............................................................................................26
Getting Status Information.............................................................................32
SIM Card Personal Identification Number (PIN) ........................................37
Uninstalling Modem Software ........................................................................40
Accessories........................................................................................................41
Saftey and General Information.....................................................................42
Limited Warranty Motorola Communication Products..............................52
Limited Warranty Motorola Communication Products (International)....56
Limited Warranty Motorola Communication Products (Canada).............60
Patent and Trademark Information ..............................................................65
IMPORTANT!
Read “Safety and General Information” on page 42
before using your iM1100 Wireless Modem.
Information for Advanced Users
Information for advanced users, including instructions
for setting up windows components, reconfiguring
modem settings, and setting hyperterminal, can be
found on the iM1100 Wireless Modem Installation
and Application Software CD-ROM.

ii
DECLARATION OF CONFORMITY
Per FCC CFR 47 part 2 Section 2.1077(a)
Hereby declares that the product:
Conforms to the following regulation:
FCC Part 15, subpart B
Class B Digital device
Date: October 11, 2001
Responsible party name: Motorola Inc.
Address: 8000 West Sunrise Boulevard,
Plantation, FL 333328 USA
Phone number: 1 [phone]
Product name: iM1100
Model Number: H54UAA6RR1AN
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.

1
iM1100 Wireless Modem
iM1100 WIRELESS MODEM
Thank you for purchasing the Motorola iM1100 Wireless Modem.
The iM1100 Wireless Modem provides you with the capability of
performing your most important laptop computer activities, like connecting
to the internet or corporate intranets, from outside your office or home.
The iM1100 Wireless Modem offers access to the internet over packet data
and circuit data networks.
iM1100 WIRELESS MODEM
HARDWARE
The iM1100 Wireless Modem is inserted in your laptop’s Type II PCMCIA
slot.
The modem’s antenna transmitsand receives data. The antenna is on a hinge
and can be repositioned. The antenna can be removed if you want to attach
the modem to an external antenna.
The modem requires a SIM card to function. The SIM card can be removed
and replaced.
The modem is powered by its own battery. It draws only a small amount of
power from your laptop’s battery.
Inserting the iM1100 Wireless Modem
The iM1100 Wireless Modem is inserted in your laptop’s Type II PCMCIA
slot. The location of this slot may vary from one type of laptop to another.
Refer to the documentation that came with your laptop for more
information.

2
Moving, Removing, and Replacing the Antenna
Figure 1. Antenna
To move the iM1100 Wireless Modem antenna, rotate it backwards or
forwards.
To remove the antenna, hold the part of the antenna that joins the modem
and gently pull it out of the antenna opening.
NOTES
To maintain FCC RF exposure compliance, position the
antenna and the radio product at least one inch (2.5 cm)
from any part of the body of the user or bystanders when
using the supplied antenna. When using any approved
accessory antenna, position it at least eight inches (20 cm)
from any part of any person.
Handle the antenna with care. Do not remove it or replace it
unnecessarily.

3
iM1100 Wireless Modem Hardware
Removing the antenna enables you to connect an external antenna to your
iM1100 Wireless Modem (see “Accessories” on page 41).
To replace the antenna:
1. Hold the antenna so that it is pointing straight upward, at a right
angle to the bottom of the modem.
2. Snap it back into the antenna opening.
Replacing a SIM Card
Figure 2. Replacing SIM Card
To remove the SIM card (see Figure 2):
1. Remove the iM1100 Wireless Modem from your laptop and turn it
over, so that the antenna is at the upper right corner.
2. Slide the SIM card out of its slot by inserting a ballpoint pen in the
slot on the left of the SIM card and gently pushing the SIM card out,
to the right.
3. When the SIM card pops out, gently hold the two sides with your
fingers and take out the SIM card.
ToreplacetheSIMcard(seeFigure2):

4
1. Turn the unit over, so that the antenna is at the upper right corner.
2. Gently insert the SIM card with the gold contacts facing down and
the clipped corner in the upper right corner.
3. Gently push the SIM card in until it stops moving.
Replacing the Battery
Figure 3. Replacing Battery
To remove the battery (see Figure 3):
1. Open the battery door by gently pushing the tab upward and taking it
off.
2. Release the battery by lifting it up slightly. The battery pops up
automatically.
3. Hold the sides of the battery with your fingers and gently pull it out.
To replace the battery (see Figure 3):
1. Insert the battery into the battery compartment. Push it all the way
in.
2. Gently press the tab on the battery door and snap the battery door
back into place.

5
iM1100 Wireless Modem Hardware
Charging the Battery
To charge the iM1100 Wireless Modem:
1. With your modem facing up, plug the accessory connector of the
Travel Charger (included with your modem) into the charging port
on the right side of the modem.
2. Flip open the charger’s’ prongs.
3. Plug the charger into an electrical outlet.
The first time you charge the battery, it takes three hours. Subsequent
charges take about two and a half hours.
You can charge the modem battery when the modem is on or off.
Status Light
The LED status light located on the front panel of the iM1100 Wireless
Modem indicates the service state of your modem.
When Using Modem.
NOTE
Your iM1100 Wireless Modem’s battery must be fully
charged when you install the iM1100 Wireless Modem
Application and Installation Software.
Status Light iM1100 Modem Status
Flashing Red Registering. Your modem is registering to your
service providers network. Please wait.
Solid Red No service. Your modem can’t register with the
network. The modem will continue trying to
register every two minutes until it is powered
off.
Flashing
Amber Unit registered. No packet data service.

6
When Charging Modem Battery (Modem Powered Off)
Flashing
Green In service. Your modem has successfully completed packet data registration.
Solid Green Transmitting or receiving data.
Status Light iM1100 Modem Battery Status
Off No battery.
Alternating
Red and Green Fatal error was detected during power-up: Flashstrap Fatal Error or Invalid Battery.
Solid Red Rapid charging.
Solid Amber 31%-60% charged.
Flashing
Green 61%-90% charged.
Solid Green 91%-100% charged.
Status Light iM1100 Modem Status