Motorola SURFBOARD SBG1000 User manual

Quick Installation Guide
SURFboard
®
Wireless Cable Modem Gateway
SBG1000

2Wireless Cable Modem Gateway SBG1000
A home network enables you to access and move information between two or
more computers in your home or business. You can connect your home network
to your cable TV system to connect to the Internet.
Your SURFboard Gateway SBG1000 is the central connection point between
your computers and the Internet. It directs (routes) information between the
computers connected to your home network. A built-in cable modem transmits
information between your home network and the Internet.
The SBG1000 provides different network connection types. You can use a
wireless or a wired connection (or a combination of the two) to connect your
computers to the SBG1000. Your network can use one or any combination of:
§Ethernet local area network (LAN)
§Wireless LAN (WLAN)
§Universal Serial Bus (USB)
§Home Phoneline Networking Alliance(HPNA)
This guide provides information about:
§Optional accessories and network requirements
§Cable, Ethernet, USB, wireless, and printer connections
§Starting the Setup Program
§Introduction to network security and gaming configuration
§Troubleshooting and contact information

Quick Installation Guide 3
This guide contains an overview only. For in-depth information, refer to the
interactive SBG1000 User Guide on the SBG1000 Installation CD-ROM. If
desired, you can print all or part of the user guide.
Optional Accessories
All networks are composed of multiple devices. An SBG1000 works with any
IEEE 802.11g or IEEE 802.11b compliant client product. Motorola supplies a
range of accessories for use with the SBG1000. Some examples are:
Motorola Wireless
Ethernet Bridge
WE800G
Motorola Wireless
Notebook Adapter
WN825G
Motorola Wireless
PCI Adapter
WPCI810G
Motorola Ethernet
Broadband Router
BR700
For more information about Motorola cable modems, gateways, and related
consumer broadband products, visit http://broadband.motorola.com/consumers.

4Wireless Cable Modem Gateway SBG1000
Basic SBG1000 Network Requirements
§An SBG1000
§A connection to your cable TV system
§A subscription to cable modem service from your cable TV provider
§One or more computers with minimum:
§Pentium-class processor or faster
§16 Mb of memory
§10 Mb of hard disk space available
§Windows®98, Windows®98 SE, Windows Me®, Windows®2000,
Windows XP™, Macintosh®, or Linux®with operating system
CD-ROM available
§A wired or wireless network adapter for each computer on the network
§For wired connections, Ethernet cables (one is provided with the
SBG1000)
We recommend plugging the SBG1000 into a surge protector.
Connecting the SBG1000
To connect to Ethernet or USB on a PC running a supported Windows version,
perform the procedures in the following sections in this guide:
For Macintosh or Linux computers, follow the
instructions in the SBG1000 User Guide and the
operating system documentation.
Ethernet A, B, and E
USB A, C, and E
Wireless
A, D, and E

Quick Installation Guide 5
A. Connect the SBG1000 to Your Cable TV System
You may need to call your cable provider to activate your high-speed Internet
service. Your cable provider may require the MAC address labeled CM HFC
MAC ID on the bottom of the SBG1000. Please write your CM HFC MAC ID
here:
00 : ______ : ______ : ______ : ______ : ______
Connecting Directly to the Cable Outlet
1Connect one end of the coaxial cable to the cable TV wall outlet and its
other end to the cable port on the SBG1000.
2Plug the AC power cord into the power connector on the SBG1000.
3Plug the AC power cord into an AC wall outlet or surge protector.
RESET
5 4 3 2 1

6Wireless Cable Modem Gateway SBG1000
Connecting to the Cable Outlet Using a Splitter
Connecting an SBG1000 to the same cable outlet as a TV requires a
5to 900 MHz splitter and two additional coaxial cables.
1Check that one end of the coaxial cable is connected to the cable TV outlet.
2Disconnect that cable from the back of your TV and connect it to the
splitter input.
3Use one coaxial cable to connect the splitter output to your TV.
4Use the other coaxial cable to connect the splitter output to the CABLE port
on your SBG1000.
RESET
5 4 3 2 1
COAXIAL
SPLITTER
INPUT
OUTPUT

Quick Installation Guide 7
B. Ethernet Connections
Computers using the Ethernet connection require an Ethernet adapter installed
and a wired connection to the SBG1000.
1If you purchased your Ethernet adapter separately, install the Ethernet
hardware and driver software according to the manufacturer's instructions.
2Plug one end of the Ethernet cable into the Ethernet port on the computer.
3Plug the other end into the ETHERNET port on the SBG1000 or an Ethernet
hub or switch connected to the SBG1000, as shown in the illustrated
sample LAN.
4Restart your computer to obtain an IP address. Follow the instructions in
the SBG1000 User Guide.
Sample Ethernet LAN
RESET
5
4
3
2
1
POWER 321 4 5
POWER
321 4 5
Add additional hubs or switches for further expansion.
You can connect up to 255 computers to Ethernet hubs or switches connected to
the SBG1000. Detailed information about network cabling is beyond the scope
of this document or the SBG1000 User Guide.

8Wireless Cable Modem Gateway SBG1000
C. USB Connection
You can connect one PC running Windows 98, Windows Me, Windows 2000,
or Windows XP to the SBG1000 USB port. The USB connection requires
special driver software supplied on the SBG1000 Installation CD-ROM.
1Insert the SBG1000 Installation CD-ROM into the CD-ROM drive. Be sure
the SBG1000 is not connected to your PC.
2Connect the SBG1000 to the cable TV system as described in Section A.
3Install the USB driver software and restart your PC.
4Connect the USB cable to the USB port on the SBG1000. Connect its other
end to the USB port on the PC.
RESET
5 4 3 2 1
If you experience problems with the USB connection, uninstall the USB driver
following the instructions in the SBG1000 User Guide.

Quick Installation Guide 9
D. Wireless Network Setup
Computers using the wireless connection require a compatible wireless adapter
installed. The adapter type depends on whether the computer has a USB port,
PCI slot, or credit-card-sized PCMCIA slot.
To provide an initial wireless connection to your network and the Internet:
1Connect the SBG1000 to the cable TV system as described in Section A.
2On each wireless client computer, install the wireless adapter hardware and
driver software according to the manufacturer's instructions.
3On each wireless client computer, set up a wireless adapter profile to
“connect” the client to the SBG1000. The procedure depends on your
wireless adapter and computer operating system.
In your initial profile, use the SBG1000 default wireless Network Name
(ESSID) motorola (case-sensitive).
Your computers are connected but not secure.
The default SBG1000 settings provide no wireless security. After
your wireless LAN is operational, be sure to enable security as
described in “Setting Up the Wireless LAN” in the SBG1000
User Guide.

10 Wireless Cable Modem Gateway SBG1000
E. Start the SBG1000 Setup Program
1On a computer wired to the SBG1000 USB or Ethernet port, open your web
browser (for example, Microsoft Internet Explorer or Netscape
Navigator®).
2Type http//:192.168.100.1 and press ENTER to display the login window:
3In the User ID field, type admin (case sensitive) and press TAB.
4In the Password field, type motorola (case sensitive) and click Log In to
display the SBG1000 Setup Program main window:

Quick Installation Guide 11
Network Security
The SBG1000 firewall and wireless security measures are disabled by default.
For normal operation, you do not need to change most default settings, except
for the password, firewall, and wireless security.
The default SBG1000 settings provide no security for data or
protection from Internet attacks. We recommend protecting your
network as described on this page.
As soon as your network is operational, run the SBG1000 Setup Program to:
Task In User Guide, see
Change the default password to prevent unauthorized
configuration.
“Changing the
Default Password”
Enable the firewall to protect your LAN from Internet attacks.
Choose the most secure policy possible for your applications.
“Setting the
Firewall Policy”
If you are only using wired Ethernet or USB connections (there
are no wireless clients), disable the wireless interface to
prevent unauthorized use.
“Wireless Network
Setup”
For a LAN with one or more wireless clients, enable wireless
security on the SBG1000.
“Wireless Network
Setup”
After enabling wireless security on the SBG1000, as required on each
wireless client:
§If you disabled ESSID broadcasting on the SBG1000, set the client
Network Name (ESSID) identical to the ESSID on the SBG1000.
§If you enabled WEP on the SBG1000, set the client WEP key identical to
the WEP key on the SBG1000.
§If you enabled Allow Only Listed Stations Access, be sure the MAC
address for each client is correctly listed on the SBG1000.

12 Wireless Cable Modem Gateway SBG1000
Configuration for Gaming
Firewall: By default, the SBG1000 Firewall is disabled. If you enable the
SBG1000 firewall, see the game manufacturer's documentation to ensure the
necessary ports are open for use by that game. If low security policy is enabled,
the SBG1000 can pass XBox Live™by default and no user action is required. If
medium or high security policies are enabled, the firewall must be configured for
X-Box Live traffic. XBox Live requires UDP 88:88 and UDP/TCP 3074:3074.
Port Triggering: The SBG1000 has pre-defined port triggers supporting:
DirectX® 7 and DirectX®8 MSN Games by Zone.com Battle.net ®
If your game uses one of these applications, no user action is required. For a list
of games supported by Battle Net, visit http://www.battle.net. You can also
configure custom port triggers that other games may require to operate properly.
If you set custom port triggers and enable the firewall, you must configure the
firewall to allow traffic through those ports.
Gaming DMZ: Some games and game devices require the use of random ports
or the forwarding of unsolicited traffic. We recommend configuring such a
device as a Gaming DMZ device. First reserve a private IP address for that
device's network interface MAC address and then designate it as a DMZ device.
You can reserve IP addresses for multiple devices, but only one device at a time
can be the Gaming DMZ. To connect a PlayStation®2 for PS®2 on-line gaming,
assign it as the Gaming DMZ because the ports required vary from game
togame.

Quick Installation Guide 13
Connecting the SBG1000 Print Server
The print server enables all computers on your wired or wireless home network
to print to a single printer connected to the SGB1000.
1Connect your printer to the SBG1000. Use the parallel cable provided with
your printer, or refer to the printer documentation for the correct cable.
2Start the SBG1000 Setup Program as described in Section E. To configure
the print server, click Printer:
For a Windows computer, refer to steps 3 and 4 or for detailed procedures
see the SBG1000 User Guide. For a Macintosh or Linux computer, refer to
your computer user guide.

14 Wireless Cable Modem Gateway SBG1000
3Click the Microsoft®smb tab to display the SBG1000 Windows print
server configuration:
4To enable a Windows PC on the network to print to the SBG1000 printer,
add and configure the SBG1000 printer in the Control Panel. The default
SBG1000 settings are:
Domain Name WORKGROUP
Print Server Name\Queue Name \\SBG1000\P1
For computers on a corporate office network to use SBG1000 print server,
the Domain Name on the SBG1000 and network computers must be the
same as the Corporate Domain Name.

Quick Installation Guide 15
Troubleshooting
If you experience a problem with the SBG1000, try the following:
1Press the reset button on the rear panel. Resetting may take 5 to 30 minutes.
2Refer to “Troubleshooting” in the SBG1000 User Guide.
3If you still cannot resolve the issue, in the United States and Canada:
If you rent or lease your SBG1000 Contact your cable provider.
If you own your SBG1000 Call 1-877-466-8646 for technical
and warranty support available
24 hours a day, 7 days a week.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft,
Windows, Windows Me, Windows XP, Xbox, Xbox Live, and DirectX are either registered trademarks or
trademarks of Microsoft Corporation. Microsoft Windows screen shots are used by permission of Microsoft
Corporation. Netscape Navigator is a registered trademark of Netscape. Battle.net is a registered trademark
of Blizzard Entertainment. PlayStation and the PS family logo are registered trademarks of Sony Computer
Entertainment; Inc. Linux is a registered trademark of Linus Torvalds. Macintosh is a registered trademark of
Apple Computers, Inc. All other product or service names are the property of their respective owners.
©Motorola, Inc. 2004
506703-001
2/04
All rights reserved.
No part of the contents of this manual may be reproduced or transmitted in any form
or by any means without the written permission of the publisher.
MGBI