Motorola V.3600 User manual

V.3600
Modem User’s Guide
Motorola ISG Part No. T0097, B
20 Cabot Boulevard Model V.3600
Mansfield, Massachusetts 02048 February, 1999
USA © 1998 Motorola
V.3600
CS RS TD
RD
CdTR
YES NO TALK/DATA

ii V.3600
Copyright
Copyright 1998 Motorola Inc.
Published by Motorola, who reserves the right to make improvements in
the products described in this manual as well as to revise this
publication at any time and without notice to any person of such
revision or change. All rights reserved. No part of this publication may
be reproduced, transcribed, stored in an electronic retrieval system,
translated into any language or computer language, or be transmitted in
any form whatsoever without the prior written consent of the publisher.
For additional information contact:
Motorola ISG, Inc.
20 Cabot Boulevard
Mansfield, Massachusetts 02048
USA
Trademarks
 and Motorola are registered trademarks of Motorola, Inc.
The following are trademarks or registered trademarks of their
respective companies or organizations.
Notice
All titles, versions, trademarks, claims of compatibility, etc., of
hardware and software products mentioned herein are the sole property
and responsibility of the respective vendors. Motorola makes no
endorsement of any particular product for any purpose, nor claims
responsibility for its operation and accuracy.
Updates
Check Motorola Web sites as listed under “Service and Support” at the
end of this User’s Guide for the latest updates to our products.
Product Company/Organization
MNP Microcom Incorporated

V.3600 iii
Regulatory Information
FCC Requirements
This equipment complies with FCC rules Part 68. Located on the
equipment is the FCC Registration Number and Ringer Equivalence
Number (REN). You must provide this information to the telephone
company if requested.
The Registration Number and REN is inscribed on the printed circuit
board on insert cards, or on a label attached to either the chassis bottom or
metal end-plate on standalone or rack models. The FCC requires that these
numbers be prominently displayed on an outside surface of the equipment.
The REN is used to determine the number of devices you may legally
connect to your telephone line. In most areas, the sum of the REN of all
devices connected to one line must not exceed five (5.0). Contact your
telephone company to determine the maximum REN for your calling area.
A variety of Universal Service Ordering Code (USOC) telephone wall
jacks are available for different types of devices or services. The USOC
jack required for this unit is RJ11/RJ41S/JM8.
The telephone company may change technical operations or procedures
affecting your equipment. You will be notified of changes in advance to
give you ample time to maintain uninterrupted telephone service.
If you experience trouble with this telephone equipment, please contact
Motorola
20 Cabot Boulevard
Mansfield, Massachusetts 02048
Telephone [phone]
for information on obtaining service or repairs. The telephone company
may ask that you disconnect this equipment from the network until the
problem has been resolved. If your equipment continues to disrupt the
network the telephone company may temporarily disconnect service. If
this occurs you will be informed of your right to file a complaint with the
FCC.

iv V.3600
Regulatory Information
This equipment may not be used on coin service provided by the
telephone company. Connection to party lines is subject to state tariffs.
An FCC compliant telephone cord and modular plug are provided with
this equipment, which is designed to connect to the telephone network
or premises wiring using a compatible modular jack that is Part 68
compliant. See installation instructions in Chapter 2, Installation for
details.
FCC Fax Branding Requirements
The Telephone Consumer Protection Act of 1991 makes it unlawful for
any person to use a computer or other electronic device to send any
message via a telephone, fax machine, or modem unless such message
clearly contains in a margin at the top or bottom of each transmitted
page or on the first page of the transmission, the date and time it is sent
and an identification of the business or other entity, or other individual
sending the message and the telephone number of the sending machine
or such business, other entity or individual.
Programming of this information is a function of the fax software which
runs on your computer. In order to program this information, please
consult the documentation provided with your fax software.
FCC Part 15 Declaration Of Conformity
FOR HOME OR OFFICE USE
Model Name:
V.3600, 115 VAC version only
Caution
This equipment uses, generates, and can radiate radio
frequency energy interfering with radio communications
if not installed and used according to the instruction
manual. It has been tested and complies with the limits
for a Class B computing device according to FCC Rules,
Part 15. Operation of this equipment in a residential area
may cause interference. If it does, you must correct the
cause of the interference.
Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment.

Regulatory Information
V.3600 v
Shielded Cables
This product has been tested and complies with FCC limits for a Class B
computing device. Testing was done with shielded computer cables.
Using unshielded cables could cause your system to emit excess radio
frequency, increasing the chance of interference. To comply with FCC
regulations it is necessary to use shielded computer cables with your
installation.
FOR OFFICE USE ONLY
Model Name:
V.3600, all other versions
Caution
This equipment uses, generates, and can radiate radio
frequency energy interfering with radio communications
if not installed and used according to the instruction
manual. It has been tested and complies with the limits
for a Class A computing device according to FCC Rules,
Part 15. Operation of this equipment in a residential area
may cause interference. If it does, you must correct the
cause of the interference.
Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment.
Shielded Cables
This product has been tested and complies with FCC limits for a Class A
computing device. Testing was done with shielded computer cables.
Using unshielded cables could cause your system to emit excess radio
frequency, increasing the chance of interference. To comply with FCC
regulations it is necessary to use shielded computer cables with your
installation.

vi V.3600
Regulatory Information
Special Requirements For Canada
Certain requirements exist for data communication products
manufactured for use in Canada. Principle among these requirements is
the application of the IC label as described below. However, certain data
communication products do not require the IC label nor adherence to IC
requirements. If this is the case the IC label will not be affixed to the
units.
Industry Canada (IC) Requirements
IC labels are affixed to each unit sold in Canada. This label has the
certification number for that particular unit. The numbers are different
for each model.
The Industry Canada label identifies certified equipment. This
certification means that the equipment meets certain
telecommunications network protective, operational, and safety
requirements. IC does not guarantee the equipment will operate to the
user’s satisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable methodof connection. In some cases, the company’s
inside wiring associated with a single line individual service may be
extended by means of a certified connector assembly (telephone
extension cord). The customer should be aware that compliance with the
above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any repairs
or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment. For their own protection
users should ensure that the electrical ground connections of the power
utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly
important in rural areas.

Regulatory Information
V.3600 vii
Caution: Users should not attempt to make installation connections
themselves, but should contact the appropriate electric inspection
authority or electrician.
Ringer Equivalence Number
The Ringer Equivalence Number (REN) assigned to each terminal
device provides an indication of the maximum number of terminals
allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed five (5).
CANADIAN EMISSION REQUIREMENTS (V.3600, 115 Vac)
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
CANADIAN EMISSION REQUIREMENTS (V.3600, other
versions)
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.

Contents
V.3600 ix
Regulatory Information
Chapter 1. Introduction
Shelf-Mount Units ................................................................................ 1-1
Features ................................................................................................. 1-2
Data Mode ....................................................................................... 1-2
Fax Mode ........................................................................................ 1-3
Software ................................................................................................ 1-3
Communications Software .............................................................. 1-3
Class 1 Fax Communications Software .......................................... 1-3
Internet Browser .............................................................................. 1-3
Description ........................................................................................... 1-4
Functional ........................................................................................ 1-4
Physical............................................................................................ 1-4
RM16M Unit ................................................................................... 1-6
Chapter 2. Installation
Electrical Installation ............................................................................ 2-1
AC Power Connection ..................................................................... 2-1
DC Power Connection ..................................................................... 2-1
DTE Connection.................................................................................... 2-2
Telephone Line Connection .................................................................. 2-6
Dial Mode: PSTN Connection (DIAL jack) ................................... 2-6
Leased Line Connection (TELSET/LEASED LINE Jack).............. 2-7
Shelf-Mount RM16M V.3600 Installation ........................................... 2-9
Chapter 3. Getting Started
Option Selection ................................................................................... 3-1
Power-Up .............................................................................................. 3-1
Placing a Call ........................................................................................ 3-2
Dialing with a Standard Telephone ................................................. 3-2
Autodialing from Front Panel ......................................................... 3-2
Autodialing from a Terminal with the AT Commands..................... 3-2
Answering a Call .................................................................................. 3-3
Autoanswering ................................................................................ 3-3
Answering Manually........................................................................ 3-3
Answering from Terminal with AT Command Set.......................... 3-3
Ending a Call......................................................................................... 3-3
Ending a Call Using the Front Panel ............................................... 3-3
Ending a Call from a Terminal with the AT Command Set ............ 3-3
Reasons for Call Termination .......................................................... 3-4
Chapter 4. Front Panel Operation
LED Descriptions.................................................................................. 4-1
LCD Menus .......................................................................................... 4-2
LCD Menu Operation ........................................................................... 4-2
Front Panel Security ............................................................................. 4-11

Contents (continued)
x V.3600
Chapter 5. AT Commands
Command Categories ........................................................................... 5-1
Operation Modes .................................................................................. 5-1
Offline Command Mode.................................................................. 5-2
Online Command Mode .................................................................. 5-2
Data Mode........................................................................................ 5-2
Sending Commands to the Modem ...................................................... 5-2
Creating a Command Statement — AT ........................................... 5-3
Autobaud ......................................................................................... 5-3
Guidelines for Creating Command Statements ............................... 5-3
Monitor Display .............................................................................. 5-4
Command Statement Buffer ............................................................ 5-4
Backspace Key ................................................................................ 5-4
Repeating a Command — A/ .......................................................... 5-4
Numbered Commands ..................................................................... 5-5
Group Commands ........................................................................... 5-5
Response Commands............................................................................. 5-5
Digit / Word Selection — V ............................................................ 5-6
Response Displays — Q ................................................................. 5-6
Negotiation Displays — W ............................................................. 5-6
Connect Message Codes — \V ....................................................... 5-6
Call Progress / Connect Speed Messages X .................................... 5-7
Number Code Application — *RC.................................................. 5-8
Response Number Codes / Messages............................................... 5-9
Dial Commands .................................................................................... 5-13
Dialing — D .................................................................................... 5-13
Tone Dialing — T ........................................................................... 5-14
Pulse Dialing — P ........................................................................... 5-14
Insert Long Pause — , ..................................................................... 5-14
Wait for Second Dial Tone — W .................................................... 5-15
Hook Flash — ! ............................................................................... 5-15
Switching to Answer Mode after Dialing — R ............................... 5-15
Remaining in Command Mode — ; ................................................ 5-15
Wait for 5 Seconds of Silence — @ ............................................... 5-16
Dialing a Stored Telephone Number — Sn...................................... 5-16
Autodial Number Location — *AUn .............................................. 5-16
Voice Calls ...................................................................................... 5-16
Switching from Voice to Data ......................................................... 5-17
Answering A Call ................................................................................. 5-17
Manual Answer ............................................................................... 5-17
AT Command Answer — A ............................................................ 5-17
Autoanswer — S0 ........................................................................... 5-17
Caller ID — *ID .............................................................................. 5-17
Distinctive Ring — *DR ................................................................. 5-18
Terminal Interface Commands ............................................................. 5-19
Data Carrier Detect — &C............................................................... 5-19
Data Set Ready — &S...................................................................... 5-20
Data Terminal Ready — &D ........................................................... 5-20
Serial Port Ring Indicator (Pin 22) — \R ........................................ 5-21
Request to Send / Clear to Send — &R .......................................... 5-21
DTE Controlled Fallback Rate (Pin 23) — *FB ............................. 5-22
General Commands............................................................................... 5-22
Changing from Data Mode to Command Mode — +++.................. 5-22

V.3600 xi
Contents (continued)
Chapter 5. AT Commands (Continued)
Local Character Echo — E ............................................................. 5-22
Online Character Echo — F ............................................................ 5-23
Hanging Up — H, H1 ..................................................................... 5-23
Fast Disconnect — H2, H3 .............................................................. 5-23
EPROM Check — I ......................................................................... 5-24
Speaker Volume L ........................................................................... 5-24
Speaker Control — M ..................................................................... 5-24
Return Online — O.......................................................................... 5-25
Long Space Disconnect — Y........................................................... 5-25
V.22 bis Guard Tones — &G........................................................... 5-25
Asynchronous / Synchronous Mode Selection — &M ................... 5-25
Make / Break Dial Pulse Ratio — &P ............................................. 5-26
Synchronous Transmit Clock Source — &X .................................. 5-27
V.34 Rate Selection Thresholds — *TH ......................................... 5-27
V.34 Asymmetric Bit Rates — *AS ................................................ 5-27
Modulation *MM ............................................................................ 5-27
Maximum DCE Speed — %B ......................................................... 5-28
Minimum DCE Speed — %L ......................................................... 5-29
Auto Retrain — %E ........................................................................ 5-30
Automatic Rate Adaption — %R .................................................... 5-30
Manual Rate Adaption — *RR ....................................................... 5-31
Product Revision Level %V............................................................. 5-31
Online Quick Reference — $H ....................................................... 5-32
Product Serial Number — $V.......................................................... 5-32
Talk / Data — *DA .......................................................................... 5-32
V.32 Fast Train — *FT .................................................................... 5-32
Incoming Call — *IC ...................................................................... 5-32
Line Current Disconnect — *LC .................................................... 5-32
Disable AT Command Set — *NT .................................................. 5-33
Dial Line Transmit Level — *TDn ................................................. 5-33
Private Line Operation ......................................................................... 5-33
4-Wire Operation ............................................................................. 5-33
2-Wire Operation ............................................................................. 5-34
Dial Backup...................................................................................... 5-35
Dial / Leased Line — &L ................................................................ 5-36
Dial Backup *DB ........................................................................... 5-36
Return to Leased Line from Dial Backup — *LB........................... 5-36
Manual Dial Backup — *LD .......................................................... 5-36
Answer / Originate — *OR ............................................................. 5-36
Leased Line Transmit Level — *TLn ............................................. 5-36
Configuration Commands ..................................................................... 5-37
Configuration Profiles........................................................................... 5-37
Active Profile .................................................................................. 5-37
Stored Profile ................................................................................... 5-37
Factory Profile ................................................................................. 5-37
Storing a Configuration — &W....................................................... 5-38
Powerup Option Set — &Y ............................................................ 5-38
Load Factory Options — &Fn ......................................................... 5-39
Reset to Stored Configuration — Z ................................................ 5-39
View Configuration Profiles/Received Signal Options &V ............ 5-40
Storing a Telephone Command Line — &Zx=n, *CNx,n, *ND .... 5-40

Contents (continued)
xii V.3600
Chapter 5. AT Commands (Continued)
Retaining / Restoring Options — *RO ........................................... 5-41
Soft Download Password — %P1, $Y ............................................ 5-41
Remote Configuration .......................................................................... 5-41
Remote Configuration Security ....................................................... 5-42
Remote Security Code — %P= ....................................................... 5-42
Entering Remote Configuration — %T=, &T ................................ 5-43
Enabling/Disabling Remote Configuration — *RA ....................... 5-43
Remote Configuration DTE Speed — *RB..................................... 5-44
Remote Configuration Format — *RF ........................................... 5-44
Remote Configuration Saving or Discarding Options — *RQ ....... 5-45
Chapter 6. Protocols
CCITT V.42 bis Error Control Protocol ............................................... 6-1
Reliable Mode ...................................................................................... 6-1
Auto-Reliable Mode.............................................................................. 6-2
Constant Speed Interface....................................................................... 6-2
Data Compression ................................................................................ 6-2
Normal Mode ........................................................................................ 6-2
Direct Mode .......................................................................................... 6-3
Flow Control ......................................................................................... 6-3
Protocol Commands .............................................................................. 6-3
Disconnect Buffer Delay — Q%D .................................................. 6-4
Serial Port (DTE) Constant Speed — \J .......................................... 6-4
V.42 Optional Detection Phase — \M ............................................. 6-5
Operating Mode — \N ..................................................................... 6-5
Auto-Reliable Fallback Character — %An ..................................... 6-6
Serial Port Flow Control — \Q ....................................................... 6-7
XON/XOFF Pass Through — \X..................................................... 6-8
Data Link Flow Control — \G ........................................................ 6-8
Break Control — \Kn ...................................................................... 6-9
Inactivity Timer — \T ..................................................................... 6-10
Maximum Reliable Block Size — \A ............................................. 6-10
Transmit Break / Set Break Length — \B ....................................... 6-11
Set Auto-Reliable Buffer — \C ....................................................... 6-11
V.42bis Data Compression — %C .................................................. 6-11
Chapter 7. Test Mode Operation
Test Categories ..................................................................................... 7-1
Terminating a Test in Progress — Q&T ............................................... 7-2
Testing the Local Modem ..................................................................... 7-3
Local Analog Loopback — &T1 .................................................... 7-3
Local Analog Loopback with Self Test — &T8 ............................. 7-4
Testing the Remote Modem .................................................................. 7-4
Local Digital Loopback — &T3 ..................................................... 7-5
Grant/Deny RDL Request — &T4, &T5 ........................................ 7-5
Remote Digital Loopback — &T6 .................................................. 7-6
Remote Digital Loopback with Self Test — &T7 .......................... 7-6
Test Pattern — %T .......................................................................... 7-7
Bilateral Digital Test Enable / Disable — *DG............................... 7-7
DTE Controlled Remote Digital Loopback (Pin 21) — *RD ......... 7-8
DTE Controlled Local Analog Loopback (Pin 18) *LA ................. 7-8

V.3600 xiii
Contents (continued)
Chapter 8. Security
Autocallback Security .......................................................................... 8-1
Low Security Operation ....................................................................... 8-2
Operating without Low Security ..................................................... 8-2
Operating with Low Security .......................................................... 8-2
Remote Operation ............................................................................ 8-2
Local Operation ............................................................................... 8-3
Passwords ........................................................................................ 8-3
LCD Indication of Security ............................................................. 8-3
Restrictions in Security Operation................................................... 8-3
Low Security Commands ..................................................................... 8-4
Set Password — $S=x...................................................................... 8-4
Changing a Password — $C=x, y ................................................... 8-4
Deleting a Password — $C=x, - ...................................................... 8-4
Security Reset — $DR .................................................................... 8-4
Disabling Security — $D=x............................................................. 8-4
Security Status — $D?, $E? ............................................................ 8-4
Enabling Security — $E=x ............................................................. 8-4
High Security ........................................................................................ 8-4
Compatibility.................................................................................... 8-4
Capacity ........................................................................................... 8-5
Operating without High Security .................................................... 8-5
Operating with High Security ......................................................... 8-5
Security Levels ..................................................................................... 8-5
Level 1: Password Only................................................................... 8-5
Level 2: Password with Callback..................................................... 8-5
Level 3: Password with Callback and Password Re-Entry ............. 8-5
Superuser............................................................................................... 8-6
Passwords ........................................................................................ 8-6
Default Passwords............................................................................ 8-7
High Security Commands ..................................................................... 8-7
Enabling High Security — $EH=pw .............................................. 8-7
Disabling High Security — $D........................................................ 8-8
Setting Passwords — $Pn=pw$pw ................................................. 8-8
Set Security Levels — $Ln=m......................................................... 8-8
Set User Callback Number — $Cn=m ............................................ 8-9
Extended Features — $W ................................................................ 8-9
Display Extended Feature Status — $W? ....................................... 8-9
Display/Reset Illegal Access Attempt Counters — $M, $Mn, $M* 8-9
Factory Reset — $F=pw$pw .......................................................... 8-10
Removing a User — $Rn................................................................. 8-10
Security Status — $E? .................................................................... 8-10
Display User Status — $S?.............................................................. 8-11
Verify User Information — $In, $IBn ............................................. 8-11
Request Superuser Privilege — $S=pw .......................................... 8-11
Local Logon Command — $n=pw ................................................. 8-11
Local Logoff Command — $$......................................................... 8-11
Remote Logon Procedure — $n=pw .............................................. 8-12

Contents (continued)
xiv V.3600
Chapter 9. Fax Operation
Fax Operation ....................................................................................... 9-1
Modem Initialization ............................................................................ 9-2
Fax Defaults........................................................................................... 9-2
Fax Autoanswer ............................................................................... 9-2
Fax Associated Options ........................................................................ 9-3
Stored Fax Profile ........................................................................... 9-3
Class 1 Details....................................................................................... 9-3
Class 1 Commands................................................................................ 9-4
Dial Command — D ....................................................................... 9-4
Answer Command — A .................................................................. 9-5
On Hook — H ................................................................................. 9-6
Off Hook — H1 .............................................................................. 9-6
Class 0 Operation — +FCLASS=0 ................................................. 9-6
Class 1 Operation — +FCLASS=1 ................................................. 9-6
Service Class Indication — +FCLASS? ......................................... 9-6
Service Class Capabilities — +FCLASS=? .................................... 9-6
Transmit Silence — +FTS=(Time)................................................... 9-7
Receive Silence — +FRS=(Time) ................................................... 9-7
Fax Transmit and Receive Modes ................................................... 9-7
Facsimile Transmit — +FTM=(Mod) ............................................. 9-8
Facsimile Receive — +FRM=(Mod) .............................................. 9-8
HDLC Transmit — +FTH=(Mod) ................................................... 9-9
HDLC Receive — +FRH=(Mod) ................................................... 9-9
Test Supported Range of Values — +FTx=?, +FRx=? .................... 9-9
Class 1 Result Code — +FCERROR .............................................. 9-10
Fax Autoanswer — +FAA= ............................................................ 9-10
DTE Autobaud for Fax Autoanswer — *FR .................................. 9-10
Binary File Transfer .............................................................................. 9-10
Chapter 10. Status Registers
S-Registers ............................................................................................ 10-1
S-Register Operation — Sn?, Sn?^ ...................................................... 10-3
Changing Register Values — Sn=v, Sn=^v ..................................... 10-3
Individual Bit Command — Sn . # =v ............................................ 10-4
Autoanswer — S0 ........................................................................... 10-5
Ring Count — S1 ............................................................................ 10-5
Escape Character — S2 ................................................................... 10-5
End-of-Line Character — S3 .......................................................... 10-5
Line-Feed Character — S4 .............................................................. 10-5
Backspace Character — S5 ............................................................. 10-5
Pause Before Dialing — S6 ............................................................ 10-5
Pause for Ringback and Carrier Detection /
Wait for 2nd Dial Tone — S7 .................................................... 10-6
Pause Interval for Comma — S8 .................................................... 10-6
Carrier Detect Time — S9 .............................................................. 10-6
Lost Carrier Detect Time — S10 .................................................... 10-6
DTMF Tone Duration — S11 ......................................................... 10-6
Escape Sequence Pause — S12 ....................................................... 10-7
S13.................................................................................................... 10-7
Bit Mapped — S14 .......................................................................... 10-8

V.3600 xv
Contents (continued)
Chapter 10. Status Registers (Continued)
S15 ................................................................................................... 10-8
System Tests — S16 ........................................................................ 10-9
S17 ................................................................................................... 10-9
Test Timeout — S18 ....................................................................... 10-9
S19, 20 ............................................................................................. 10-9
Bit Mapped — S21 .......................................................................... 10-10
Bit Mapped — S22 .......................................................................... 10-10
Bit Mapped — S23 .......................................................................... 10-11
S24 ................................................................................................... 10-11
DTR State Recognition — S25 ....................................................... 10-11
RTS/CTS Delay — S26 .................................................................. 10-11
Bit Mapped — S27 .......................................................................... 10-12
Lookback Timer — S28 .................................................................. 10-12
Bit Mapped — S29 .......................................................................... 10-12
Bit Mapped — S30 .......................................................................... 10-13
S31 ................................................................................................... 10-13
Bit Mapped — S32 .......................................................................... 10-14
S33 ................................................................................................... 10-14
Bit Mapped — S34 .......................................................................... 10-14
DTR / Dial Backup Number to Dial — S35 ................................... 10-14
S36-S40 ........................................................................................... 10-14
Remote Configuration Escape Character — S41 ............................ 10-14
Remote Configuration Guard Time — S42 .................................... 10-15
S43.................................................................................................... 10-15
XON Character from DTE — S44 .................................................. 10-15
XOFF Character from DTE — S45 ................................................ 10-15
S46-48 ............................................................................................. 10-15
XON Character to DTE — S49 ...................................................... 10-15
XOFF Character to DTE — S50 ..................................................... 10-15
Dial Line Transmit Level — S51 .................................................... 10-15
Leased Line Transmit Level — S52 ............................................... 10-16
Automatic Rate Adaption Threshold — S53................................... 10-16
Flow Control — S54 ....................................................................... 10-16
S55 ................................................................................................... 10-17
V.42 Compression Control — S56................................................... 10-17
Bit Mapped — S57 .......................................................................... 10-17
Inactivity Timer — S58 ................................................................... 10-18
Break Control — S59 ...................................................................... 10-18
Bit Mapped — S60 .......................................................................... 10-18
DTE Options — S61 ....................................................................... 10-19
Disconnect Buffer Delay — S62 ..................................................... 10-19
Maximum Transmit Block Size — S63 .......................................... 10-19
Auto-Reliable Fallback Character — S64 ....................................... 10-20
S65-66 ............................................................................................. 10-20
Link Speed Status — S67 ............................................................... 10-20
S68 ................................................................................................... 10-20
DCE Independent Speed — S69 ..................................................... 10-21
Operating Mode — S70 ................................................................... 10-22
Operating Mode Status — S71 ....................................................... 10-22
Bit Mapped — S72 .......................................................................... 10-23
Password Timeout — S73 ............................................................... 10-23

Contents (continued)
xvi V.3600
Chapter 10. Status Registers (Continued)
Callback Delay — S74 .................................................................... 10-23
Callback Retry — S75 .................................................................... 10-23
Callback Retry Delay — S76 .......................................................... 10-24
Lockout Threshold — S77 .............................................................. 10-24
Autocallback Timer — S78 ............................................................. 10-24
Break Length — S79 ....................................................................... 10-24
Serial Port or DTE Speed — S80 .................................................... 10-25
Minimum DCE Speed — S81 ......................................................... 10-26
Negotiation Status — S82 ............................................................... 10-26
S83 ................................................................................................... 10-26
Bit Mapped — S84 .......................................................................... 10-26
S85-S87 ........................................................................................... 10-27
Modulation Type S88 ...................................................................... 10-27
S89-S90............................................................................................ 10-27
Current Modulation S91 .................................................................. 10-27
S92 - S94 ......................................................................................... 10-28
V.34 Settings — S95 ....................................................................... 10-28
V.34 Asymmetric Settings — S96 .................................................. 10-28
Bit Mapped — S97........................................................................... 10-28
S98- S100 ........................................................................................ 10-28
Chapter 11. V.25 bis Autodialer
Autodialer Command Strings and Parameters ..................................... 11-2
Software Guidelines ............................................................................. 11-2
Invalid Responses ............................................................................ 11-3
Dial Parameters .................................................................................... 11-4
V.25 bis Commands and Responses ..................................................... 11-5
Dial Command — CRN nn...n ........................................................ 11-5
Program Number Command — PRN a;nn...n ................................. 11-6
Intermediate Call Progress Response .............................................. 11-6
Dial Stored Number — CRS a ........................................................ 11-6
Request List of Stored Numbers — RLN ....................................... 11-7
Disregard Incoming Call — DIC .................................................... 11-7
Connect Incoming Call — CIC ....................................................... 11-8
Redial Last Number — CRR n ....................................................... 11-8
Link Number by Address — PRL a;b ............................................. 11-8
Request List of Delayed Numbers — RLD .................................... 11-9
If there is no response to the RLD command,
there are no numbers on the delayed call list. ............................ 11-10
For numbers on the delayed call list, the response
structure is as follows: ............................................................... 11-10
Request List of Linked Numbers — RLL........................................ 11-10
Request List of Version — RLV ..................................................... 11-11
Modem Options Command — PRO xxx;yy;0;0... .......................... 11-11
Save Current Settings — PRK ........................................................ 11-13
Restore Factory Settings — PRP n ................................................. 11-13
Request List of Stored Options — RLO xxx; yy ............................ 11-14
Options ................................................................................................. 11-15

V.3600 xvii
Contents (continued)
Chapter 12. Maintenance
General ................................................................................................. 12-1
Fuse Replacement ................................................................................. 12-1
Maintenance ......................................................................................... 12-1
Calling Technical Support .................................................................... 12-2
Appendix A. Specifications
Size ................................................................................................. A-1
Environmental Conditions ............................................................... A-1
Power Requirements ....................................................................... A-1
Telephone Line ................................................................................ A-1
Digital Interface .............................................................................. A-1
Modem Data Rates .......................................................................... A-2
Fax Rates ......................................................................................... A-2
Modulations ..................................................................................... A-2
Fax Modulation ............................................................................... A-2
Internal Transmit Clock Frequency ................................................. A-2
External Transmit Clock Frequency ............................................... A-2
Transmit Output Level .................................................................... A-2
Operation ......................................................................................... A-2
Carrier Detect Level ........................................................................ A-3
Telco Connection ............................................................................ A-3
Testing ............................................................................................. A-3
Line Equalization ............................................................................ A-3
RTS/CTS Delay ............................................................................... A-3
Link Layer Protocols........................................................................ A-3
Appendix B. Phone Jack Descriptions
DIAL Pin Functions ............................................................................. B-1
TELSET/LEASED LINE Pin Functions............................................... B-1
Appendix C. Hardware Options
Jumper Option Selection ...................................................................... C-1
Removing the Cover ............................................................................. C-1
Ground Option Jumper .................................................................... C-4
Replacing the Cover.............................................................................. C-4
Appendix D. Fault Isolation Procedure
Fault Isolation Procedure ...................................................................... D-1
Telephone Interface ......................................................................... D-1
Standard Phone................................................................................. D-1
Modem and Telephone Line Check ...................................................... D-2

Contents (continued)
xviii V.3600
Appendix E. Command Index and Defaults
General ................................................................................................. E-1
Caller ID Commands ....................................................................... E-12
Distinctive Ring Commands ........................................................... E-12
Fax Commands ................................................................................ E-12
Class 1 Commands Valid in Only Fax Mode................................... E-12
Security Commands ........................................................................ E-14
Remote Configuration Commands ................................................. E-16
Status Registers .................................................................................... E-17
V.25 bis Dialer Commands ................................................................... E-20
V.25 Response Messages ................................................................ E-21
Factory Option Sets .............................................................................. E-23
Factory Option Set #1 ..................................................................... E-23
Factory Option Set # 2 .................................................................... E-24
Factory Option Set #3 ..................................................................... E-25
Factory Option Set # 4 ..................................................................... E-26
Factory Option Set #5 ..................................................................... E-27
Factory Option Set # 6 ..................................................................... E-28
Factory Option Set # 7 .................................................................... E-29
Factory Option Set # 8 .................................................................... E-30
Factory Option Set #9 ..................................................................... E-31
Appendix F. ASCII and EBCDIC Characters
Appendix G. Abbreviations and Acronyms
Appendix H. Flash Upgrade
What You Need .................................................................................... H-1
Steps For Downloading ........................................................................ H-1
Troubleshooting .................................................................................... H-2
Appendix I. Country-Specific Parameters
Service and Support
Motorola Limited Hardware Warranty
Index

V.3600 1-1
Chapter 1
Introduction
The MotorolaV.3600 Series Modem provides synchronous, asynchronous,
and fax capabilities for data communications or facsimile links between a
local computer and a remote computer, fax, or data terminal equipment
(DTE) located anywhere a standard or cellular telephone can reach. Data
can be transmitted over standard dial-up lines, private leased telephone
lines, or wireless communication.
The V.3600 Series Modem communicates at standard data rates up to
33,600 bps with compatible modems connected to similarly equipped
computers, computer services, and data bases. Advanced error control and
data compression ensure data integrity and increase data throughput.
When used with a Class 1 Fax software package, the modem can exchange
fax documents at data rates up to 14,400 bps with any Group 3 fax
machine or PC with a fax modem.
A high-level security feature allows secure operation of the modem, both
locally and remotely.
Shelf-Mount Units
This User’s Guide supports the desktop and shelf-mount versions of the
V.3600. Operation and function are generally the same for both, but when
there is a difference, the information primarily supports the desktop unit.
Installation for each version is described in Chapter 2.

Introduction
1-2 V.3600
Features
The V.3600 is a flexible telecommunications tool that offers the
following standard features.
Data Mode
• Full-duplex operation on two-wire public connections or two-wire
or four-wire private telephone connections with two-wire public
automatic or manual backup
• 300, 1200, 2400, 4800, 7200, 9600, 12000, 14400, 16800, 19200,
21600, 24000, 26400, 28800, 31200, 33600 bps DCE data rates
• Compatible with these standards:
CCITT V.34
CCITT V.33
CCITT V.32 bis
CCITT V.32
CCITT V.29
CCITT V.27
CCITT V.22 bis
CCITT V.22
CCITT V.21
CCITT V.13
Bell 212A
Bell 103
• Compatible with a variety of software packages
• Synchronous operation at all DCE data rates except Bell 103 300
and V.23
• Asynchronous operation at all DTE data rates up to 230.4 kbps
• CCITT V.42 bis and MNP level 5 data compression
• CCITT V.42 and MNP 4 error control protocol
• LCD configuration and status for easy operation
• Front panel lockout
• Autodial and Autoanswer capability
• Autobaud DTE rate and character format selection
• AT command set
• V.25 bis autodialer
• Configuration memory
• Phone number storage