Motorola iM1100 User manual

iM1100
Wireless Modem
for WindowsTM 95,
WindowsTM 98, Windows 2000,
and WindowsTM NT
User’s Guide

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Table of Contents
iM1100 Wireless Modem...................................................................................1
Setting Up Your Modem ...................................................................................2
Using the Modem .............................................................................................12
Getting Status Information.............................................................................15
SIM Card Personal Identification Number (PIN) ........................................19
Customer Support............................................................................................22
Accessories........................................................................................................23
Safety and General Information.....................................................................24
RF Operational Characteristics .....................................................................24
Portable Radio Product Operation and EME Exposure .............................24
Electro Magnetic Interference/Compatibility...............................................27
Medical Devices................................................................................................27
Operational Warnings.....................................................................................29
Operational Cautions ......................................................................................30
Accessory Safety Information.........................................................................32
Glossary ...........................................................................................................34

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1
iM1100 Wireless Modem
iM1100 WIRELESS MODEM
ongratulations on purchasing your Motorola iM1100 wireless
modem.
Your iM1100 modem offers wireless access to the internet. This wireless
modem offers the following features:
• Packet Data
• Circuit Data/Fax.
The iM1100 wireless modem and iDEN Wireless Data Services software
provide you with the capability of performing your most important laptop
computer activities, like connecting to the internet or corporate intranets,
from outside your office or home.
Overview
The iM1100 wireless modem enables the following data connections:
• Packet data: Access the Internet, send and receive e-mail, and transfer
small files over the packet data network using standard IP protocols.
Packet data transmits packets (blocks) of data at high speed. After the
data is transmitted, you can remain connected without being charged for
the idle time. Data is sent in bursts.
• Circuit data: Send and receive data (faxes, files, etc.) over the circuit-
switched cellular channel.
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SETTING UP YOUR MODEM
Installation Requirements
To install the Wireless Data Services software onto your laptop, you need
the following:
• An iM1100 Wireless Modem.
• The Wireless Data Services software (provided in your package)
• An IBM®-compatible PC with:
- An Intel®586 (or higher) processor
- Microsoft®Windows®95 installed, Windows®98, Windows®
NT, and Windows®2000.
- Minimum 8 MB of addressable RAM
- CD-ROM drive
- 9 MB free hard-disk space
- Recommended: Mouse or compatible pointing device
• Communication software
• An account with an iDEN service provider
Starting the Software Installation
To begin installing the Wireless Data Services software:
1. Turn on your computer and start Windows 95, Windows 98,
Windows NT, and Windows 2000.
2. Insert the Wireless Data Services software CD-ROM in your CD-
ROM drive.
3. Start the iM1100 wireless modem installation program.

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Setting Up Your Modem
Inserting the iM1100 Wireless Modem
After you open the the installation program, this prompt appears:
1. Insert your SIM card into the iM1100 wireless modem as directed in
the instructions on the back of the modem.
2. Insert the iM1100 wireless modem into the PCMCIA slot in you
laptop.
3. Click OK.
Installing on Windows 2000, Windows NT, or
Windows 95 and Windows 98
From this point in the installation, the steps you take depend on the
operating system running on your laptop:
• If you are using Windows 2000, see “Completing the Installation on
Windows 2000” on page 3.
• If you are using Windows 95 or Windows 98, see “Completing the
Installation on Windows 95/Windows 98” on page 5.
• If you are using Windows NT, see “Completing the Installation on
Windows NT” on page 7.
Completing the Installation on Windows 2000
1. Before continuing to install the iM1100 wireless modem software,
you must first install an update to Windows 2000. When prompted,
click Yes to install the update. Then restart your laptop.

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2. Click Next when this welcome window appears:
3. When the User Information window appears, enter your name and
your company’s name. Then click Next.
4. When the Choose Destination Location window appears, choose a
destination location or use the default. Then click Next.
5. In the Select Program Folder window, choose a destination folder, or
use the default. Then click Next.
6. To complete the installation, click Finish in the Setup Complete
window.
After you have competed the installation, make sure that maximum modem
speed in set to 19200:
1. From the Start button, choose Accessories > Communications >
Network and Dial-up Connections.
2. From the Network and Dial-up Connections window, double click
on the iM1100 connection to open it.
3. From the Connecting iM1100 window, click Properties.
4. From the iM1100 window, click Configure.
5. When the Modem Configuration window appears, make sure that the

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Setting Up Your Modem
value shown for Maximum Speed is 19200. If a different value is
shown, select 19200 from the drop-down list.
Completing the Installation on Windows 95/Windows 98
1. Click Next when this welcome window appears:
2. When the User Information window appears, enter your name and
your company’s name. Then click Next.
3. When the Choose Destination Location window appears, choose a
destination location or use the default. Then click Next.
4. In the Select Program Folder window, choose a destination folder, or
use the default. Then click Next.
5. To complete the installation, click Finish in the Setup Complete
window.
6. When the Communication Setting window appears:
• Click “Auto Detect” to let the program automatically detect the
communication port to which your modem is connected and set the

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corresponding COM port button.
• Or, select a COM port by clicking its selection button..
7. If you want to change the baud rate, click the down arrow to make
another selection.
Be sure that “Done” appears in the status box before you continue.
8. Click OK. The Setup Complete window opens.
9. To complete the installation, click Finish in the Setup Complete
IMPORTANT
If you do not choose Auto Detect and Accept the default
baud rate of 19200, ensure the settings for the baud rate
setting for your laptop and the baud rate setting for your
iM1100 wireless modem are the same.