Motorola Avigilon 3 Series User manual

User Guide
Avigilon Video Appliance Series 3 Models:
VMA-AS3-8P
VMA-AS3-16P
VMA-AS3-24P

Important Safety Information
This manual provides installation and operation information and precautions for the use of this device.
Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual
carefully. Please provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate
injury to persons, damage to property or damage to the product itself if proper precautions are not
followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lInstallation must be performed by qualified personnel only and must conform to all local codes.
lDo not open or disassemble the device. There are no user serviceable parts.
lThe coin cell battery is not replaceable.
lOnly use the power adapter supplied with your system.
lConnect the power adapter by means of a power cord connected to a socket-outlet with earthing
connection
CAUTION — Failure to observe the following instructions may result in injury or damage to the
appliance.
lDo not subject cables to excessive stress, heavy loads or pinching.
lDo not operate in dusty areas.
lThis device is for indoor use only.
lDo not expose this product to rain or use near water. If this product accidentally gets wet, unplug it
immediately.
lKeep product surfaces clean and dry. To clean the outside case of the device, gently wipe using a
lightly dampened cloth (only use water, do not use solvents).
lDo not install near any sources of vibration, such as motors.
lDo not install near any heat sources such as radiators or other sources of heat.
lDo not block ventilation openings located on the device enclosure as they are designed to keep the
system cool while running. Install or place this product in an area where there is ample air circulation.
lDo not insert anything into the device ventilation openings.
lUse only accessories recommended by Avigilon.
lKeep these safety instructions.
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Regulatory Notices
The unit shall not be serviced while extended on the slide-rails.
Ensure to connect the power cord to a socket-outlet with earthing connection.
Suitable for installation in Information Technology Rooms in accordance with Article 645 of the National
Electrical Code and NFPA 75.
This equipment is not suitable for use in location where children are likely to be present.
For model VMA-AS3-16P, VMA-AS3-24P:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This Class A digital apparatus complies with Canadian ICES-003 (A)/NMB-3(A).
This is a Class A product. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.
For model VMA-AS3-8P:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Suitable for installation in Information Technology Rooms in accordance with Article 645 of the National
Electrical Code and NFPA 75.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
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harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
lConsult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003 (B)/NMB-3(B)
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or
parties authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
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Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of
separately from household waste. When this product reaches its end of life, take it to a collection point
designated by local authorities. Some collection points accept products for free. The separate collection
and recycling of your product at the time of disposal will help conserve natural resources and ensure that it
is recycled in a manner that protects human health and the environment.
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©2020,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL
CENTER, and ACC are trademarks of Avigilon Corporation. Free OTPAuthenticator is a trademark of the
developer Red Hat. Other names or logos mentioned herein may be the trademarks of their respective
owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a
disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with patents
issued in the United States of America and other jurisdictions worldwide (see avigilon.com/patents). Unless
stated explicitly and in writing, no license is granted with respect to any copyright, industrial design,
trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors.
This document has been compiled and published using product descriptions and specifications available at
the time of publication. The contents of this document and the specifications of the products discussed
herein are subject to change without notice. Avigilon Corporation reserves the right to make any such
changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the
completeness or accuracy of the information contained in this document; or (2) is responsible for your use
of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages
(including consequential damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-VMA-AS3-1
Revision: 2 - EN
20201008
vi

Table of Contents
Introduction 1
Package Contents 2
Before YouStart 3
Overview 4
Front View 4
Rear View 5
Wall Mounting an 8-Port Video Appliance 7
Installing a 16- or 24-Port Video Appliance in a Rack Unit 8
Connecting Cables 11
Logging into Windows 10 for the First Time 12
Video Appliance Network Interface Connections 13
Video Appliance Port Connectors 14
Corporate Network Uplink Port 14
Camera Network Uplink Port and PoE Ports 14
Using the Switch Management WebUI 15
Starting the Switch Management WebUI 15
Changing Passwords for Switch Management WebUI Users 16
Configuring the PoE Budget From the Switch Management WebUI 17
Connecting Devices to the Video Appliance 20
Configuring a ZeroConf Device Network 20
Configuring a Network with an External DHCP Server 21
Connecting to Cameras with Static IP Addresses 21
Configuring the Internal DHCP Server 23
Connecting Additional Video Appliances to a Network 27
Connecting to ACC Software and ACS 32
Activating and Configuring ACC Software 32
Connecting to Avigilon Cloud Services 32
LED Indicators 33
Front Panel LEDs 33
RJ45 Ethernet LEDs on the Back Panel 33
Connecting to External Devices 35
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Restarting the Operating System 37
Resetting the Internal PoE Switch to Factory Defaults 38
Replacing a Hard Drive 39
Replacing the Power Supply in the 16- or 24-port Video Appliance 43
Connecting Multiple Video Appliances to the Same Network 44
For More Information 46
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Introduction
The Avigilon Video Appliance is the all-in-one solution for network video recording. The video appliance
includes:
lA network switch to connect and power PoE IP cameras.
lBuilt-in server and storage to run the Avigilon Control Center Server and retain recorded video
content.
lVideo ports to display live video and allow users to operate the Avigilon Control Center Client
software directly from the appliance.
lAggregate throughput of 400 Mbps (on the 16- and 24-port models) and 200 Mbps (on the 8-port
model, for simultaneous recording, playback, and live streaming.
This guide describes how to configure the system after the appliance has been powered and is connected
to a keyboard, mouse and monitor.
Introduction 1

Package Contents
Ensure the package contains the following:
lAvigilon Video Appliance
lPower cord
lPower supply and screwdriver to secure it (8-port appliance only)
lWall installation hardware (8-port appliance only)
lRack mounting rails and appliance rack mounting hardware (16- and 24-port appliances)
lDigital input/output terminal block connector
Package Contents 2