Motorola Canopy Powerline MU User manual

Powerline MU User Guide
Powerline MU
User Guide
PowerlineMU-UG-en
Issue 4.0
August, 2007

Trademarks, Product Names, and Service Names
MOTOROLA, the stylized M Logo, Canopy and all other trademarks indi ated as su h
herein are registered trademarks of Motorola, In .® Reg. U.S. Pat & Tm. Offi e. All other
produ t or servi e names are the property of their respe tive owners.
© 2007 Motorola, In . All rights reserved.
http://www.motorola. om/ anopy

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TABLE OF CONTENTS
1 ABOUT THIS USER GUIDE.......................................................................................8
1.1 Becoming Familiar with This User Guide ........................................................... 8
1.2 Getting Additional elp...................................................................................... 9
1.3 Sending Feedback........................................................................................... 10
2 OVERVIEW OF POWERLINE MU............................................................................ 11
2.1 Powerline MU Features ................................................................................... 12
2.1.1 Security.............................................................................................................. 12
2.1.2 Bandwidth Management.................................................................................... 13
2.1.3 Network Operations........................................................................................... 13
2.2 Powerline MU Products ................................................................................... 14
2.3 Ordering Equipment Plug Types...................................................................... 14
3 Planning t e Powerline MU Network ..................................................................... 15
3.1 Canopy Wireless .............................................................................................15
3.2 Powerline MU .................................................................................................. 15
3.3 Connecting the Canopy Network to the Gateway.............................................16
3.3.1 Ethernet from SM to Gateway........................................................................... 1
3.3.2 Ethernet from SM to Powerline MU Hybrid Adapter to Powerline MU Hybrid
Adapter to Gateway ........................................................................................................ 17
3.4 Building Electrical Considerations.................................................................... 17
3.4.1 Main Planning.................................................................................................... 17
3.4.2 Owners of Electrical Equipment ........................................................................ 17
3.4.3 Gateway Location.............................................................................................. 17
4 Installing Powerline MU.......................................................................................... 18
4.1 Two-Phase (Single-Phase) Installation............................................................ 21
4.2 Three-Phase Installation.................................................................................. 22
4.2.1 Mass Metered.................................................................................................... 23
4.2.2 Using a Panel Extender (multiple electrical panels).......................................... 24
4.2.3 Individually Metered .......................................................................................... 25
4.2.4 Multiple Transformer ......................................................................................... 30
5 Hardware Installation..............................................................................................33
5.1 Upgrading Firmware ........................................................................................33
5.2 Equipment Staging .......................................................................................... 33

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5.3 Installation ....................................................................................................... 34
5.3.1 Mount the Gateway ........................................................................................... 34
5.3.2 Install Modems .................................................................................................. 35
6 CONFIGURING THE POWERLINE MU GATEWAY ................................................ 36
6.1 Connect to the Gateway .................................................................................. 36
.1.1 User Interface Navigation tips ........................................................................... 37
6.2 Configuration and Maintenance ....................................................................... 38
.2.1 System Information ........................................................................................... 38
.2.2 Date and Time................................................................................................... 38
.2.3 System Password Configuration ....................................................................... 39
.2.4 Logs................................................................................................................... 40
.2.5 Reboot ............................................................................................................... 41
.2. Backup and Restore Settings............................................................................ 42
.2.7 Site Info ............................................................................................................. 42
6.3 Advanced ........................................................................................................ 43
.3.1 BAM Configuration ............................................................................................ 43
.3.2 SNMP Configuration.......................................................................................... 44
.3.3 SNMP Access Control....................................................................................... 4
.3.4 VLAN Configuration........................................................................................... 4
6.4 IP Address....................................................................................................... 51
.4.1 IP Configuration................................................................................................. 51
6.5 Powerline ........................................................................................................ 52
.5.1 Modem List........................................................................................................ 52
.5.2 NEK Configuration............................................................................................. 53
.5.3 PSD Setting....................................................................................................... 54
.5.4 Remote NEK ..................................................................................................... 5
7 Powerline Modem ................................................................................................... 58
7.1 Connect to the Modem .................................................................................... 58
7.1.1 User Interface Navigation tips ........................................................................... 58
7.2 Powerline Modem Screen Map........................................................................ 59
7.3 Configuring the Powerline Modem................................................................... 59
7.3.1 System Info ....................................................................................................... 0
7.3.2 System Password.............................................................................................. 1
7.3.3 System Logs...................................................................................................... 2
7.3.4 Reset ................................................................................................................. 3

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7.3.5 Backup............................................................................................................... 4
7.3. Site Info ............................................................................................................. 5
7.3.7 Advanced Packet Priority ..................................................................................
7.3.8 Advanced Bandwidth Control............................................................................ 7
7.3.9 Advanced SNMP Configuration ........................................................................ 8
7.3.10 Advanced SNMP Access Control...................................................................... 70
7.3.11 Operating Mode (Modem Repeater Function) .................................................. 70
7.3.12 VLAN Configuration........................................................................................... 72
7.4 IP Configuration............................................................................................... 73
7.4.1 IP Configuration with NAT Enabled................................................................... 74
7.4.2 WAN .................................................................................................................. 75
7.4.3 DMZ................................................................................................................... 7
7.4.4 Scan Devices .................................................................................................... 77
7.4.5 Network Encryption Key .................................................................................... 77
7.4. PSD Setting....................................................................................................... 78
8 Legal and Regulatory Notices................................................................................ 79
8.1 Important Note on Modifications ...................................................................... 79
8.2 National and Regional Regulatory Notices.......................................................79
8.2.1 U.S. Federal Communication Commission (FCC) Notification ......................... 79
8.2.2 Declarations of Conformity ................................................................................ 79
8.3 Legal Notices................................................................................................... 89
8.3.1 Software License Terms and Conditions .......................................................... 89
8.3.2 Hardware Warranty in U.S. ............................................................................... 91
8.3.3 Limit of Liability .................................................................................................. 91
9 Additional Resources............................................................................................. 92
10 History of C anges in T is Document .................................................................. 93
11 Tec nical Specifications ........................................................................................ 94
Appendix A International Electric Grid Plug Types ................................................. 101
Appendix B Signal Distances..................................................................................... 110
LIST OF FIGURES
Figure 1 Powerline MU Network Overview ...................................................................11
Figure 2 Electrical Symbols...........................................................................................19

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Figure 3 Sample Diagram A...........................................................................................19
Figure 4 Sample Diagram B...........................................................................................20
Figure 5 Two-p ase installation....................................................................................22
Figure 6 T ree-p ase installation .................................................................................22
Figure 7 Mass-metered installation...............................................................................23
Figure 8 Wiring t e Panel Extender ..............................................................................24
Figure 8 Wiring t e Panel Extender ..............................................................................24
Figure 9 Mass Metered Building wit Panel Extender Capacitive Coupling ..............25
Figure 10 Inductive Coupling Installation Diagram......................................................26
Figure 11 Inductive Coupler Connection, One Transformer .......................................27
Figure 12 Inductive Coupler Connection, Multiple Transformers...............................31
Figure 13 Individually-metered installation (capacitive coupling) ..............................32
Figure 14 Gateway connected to laptop .......................................................................36
Figure 15 System Information Screen ..........................................................................38
Figure 16 Date and Time Screen ...................................................................................38
Figure 17 System Password Configuration Screen .....................................................39
Figure 18 Logs Screen...................................................................................................40
Figure 19 Reboot and Reset to Defaults Screen ..........................................................41
Figure 20 Backup and Restore Settings Screen ..........................................................42
Figure 21 Site Info Screen .............................................................................................42
Figure 22 BAM Configuration........................................................................................43
Figure 23 SNMP Configuration......................................................................................44
Figure 24 SNMP Access Control ...................................................................................46
Figure 25 VLAN Configuration ......................................................................................46
Figure 26 An Example Network Configuration for VLAN Implementation..................47
Figure 27 Example of VLAN Configuration Screen in t e Gateway. ..........................48
Figure 28. Example Configuration of a Modem in VLAN Pass-T roug Mode. .........49
Figure 29. Modem LUID Range Configuration in t e Powerline MU Gateway...........50
Figure 30 IP Configuration.............................................................................................51
Figure 31 Modem List ....................................................................................................52
Figure 32 NEK Configuration ........................................................................................53
Figure 33 PSD Setting....................................................................................................54
Figure 34 Modem NEK Screen (Powerline Modem) .....................................................56
Figure 35 Modem NEK Screen (Hybrid Adapter)..........................................................56
Figure 36 Modem Connected to Laptop .......................................................................58

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Figure 37 System Info Screen .......................................................................................60
Figure 38 System Password Screen .............................................................................61
Figure 39 System Logs Screen .....................................................................................62
Figure 40 Reset Screen..................................................................................................63
Figure 41 Backup Screen...............................................................................................64
Figure 42 Site Info Screen .............................................................................................65
Figure 43 Advanced Packet Priority .............................................................................66
Figure 44 Advanced Bandwidt Control.......................................................................67
Figure 45 Advanced SNMP Configuration....................................................................68
Figure 46 SNMP Access Control Screen ......................................................................70
Figure 47 IP Operating Mode (Normal) .........................................................................70
Figure 48 Typical Set Up for t e Modem Repeater ......................................................71
Figure 49 Operating Mode (Repeater)...........................................................................71
Figure 50 Operating Mode (Use wit Re;eater) ............................................................72
Figure 51 VLAN Configuration (Modem).......................................................................72
Figure 52 IP Address wit NAT Enabled Screen..........................................................74
Figure 53 IP Address WAN ............................................................................................75
Figure 54 IP Address DMZ.............................................................................................76
Figure 55 Scan Devices Screen.....................................................................................77
Figure 56 Network Encryption Key Screen...................................................................77
Figure 57 PSD Setting Screen .......................................................................................78
LIST OF TABLES
Table 1 W ere to find information in t is user guide ....................................................8
Table 2: Examples of w ere to find information in t is user guide ..............................8
Table 3: Admonition types...............................................................................................9
Table 4 Powerline MU Carriers Linked to Carrier Frequency. .....................................55

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1 ABOUT THIS USER GUIDE
In future issues, this section will identify features, descriptions, and revisions that are new
since the last previous issue of this document.
1.1 BECOMING FAMILIAR WITH THIS USER GUIDE
Quick Reference
The Powerline MU User Guide describes the following:
Table 1 Where to find information in this user guide
Planning and installing Powerline MU Chapters 2 through 5
Configuring and maintaining Powerline MU Chapters 6 and 7
Examples
Directions to commonly sought pieces of information are given as examples in Table 2.
Table 2: Examples of where to find information in this user guide
If you want to know… t en see…
What Powerline MU devices are included in this
manual
Section 2.2
ow to plan your Powerline MU network Chapter 3
ow to install Powerline MU devices Chapter 5
This document also employs a set of consistently used admonitions. Each type of
admonition has a general purpose that underlies the specific information in the box.
These purposes are indicated below.

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Table 3: Admonition types
Admonition
Label General Message
NOTE:
informative content that may
◦ defy common or cursory logic.
◦ describe a peculiarity of the Canopy implementation.
◦ add a conditional caveat.
◦ provide a reference.
◦ explain the reason for a preceding statement or provide background
for what immediately follows.
RECOMMENDATION:
suggestion for an easier, quicker, or safer action or practice.
IMPORTANT:
informative content that may
◦ identify an indication that you should watch for.
◦ advise that your action can disturb something that you may not want
disturbed.
◦ reiterate something that you presumably know but should always
keep in mind.
CAUTION!
a notice that the risk of harm to equipment or service exists.
WARNING!
a notice that the risk of harm to person exists.
1.2 GETTING ADDITIONAL HELP
To get information or assistance as soon as possible for problems that you encounter,
use the following sequence of action:
1. Search this document, the user manuals that support the modules, and the
software release notes of supported releases
a. in the Table of Contents for the topic.
b. in the Adobe Reader® search capability for keywords that apply.1
2. Visit the Canopy systems website at http://www.motorola.com/canopy.
3. Ask your Canopy products supplier to help.
1 Reader is a registered trademark of Adobe Systems, Incorporated.

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4. Gather information such as
◦ the IP addresses and MAC addresses of any affected Powerline devices.
◦ the software releases that operate on these modules.
◦ data from the Event Log page of the modules.
◦ the configuration of software features on these modules.
5. Escalate the problem to Canopy systems Technical Support (or another Tier 3
technical support that has been designated for you) as follows. You may either
◦ send e-mail to [e-mail].
◦ call 1 888 605 2552 (or [phone]).
For warranty assistance, contact your reseller or distributor for the process.
1.3 SENDING FEEDBACK
We welcome your feedback on Canopy system documentation. This includes feedback
on the structure, content, accuracy, or completeness of our documents, and any other
comments you have. Please send your comments to
[e-mail].