Motorola i870 User manual

Motorola
iDEN
Digital Multi-service Data-capable Phone
i870 Phone User’s Guide
DRAFT
@NNTN6539A@
NNTN6539A

IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s,
i50sx, i55sr, i58s, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.

i
Contents
Getting Started........................................... 1
Locating Your SIM Card....................................3
Battery...............................................................4
Activating Service..............................................7
Powering On and Off.........................................7
Phone Programming .........................................8
Finding Your Phone Number.............................9
Phone Basics ....................................................9
Using the Memory Card ..................................14
SIM Card Security...........................................17
Antenna...........................................................22
Accessories.....................................................22
For More Information.......................................22
Making Calls............................................. 23
Phone Calls.....................................................23
Private Calls....................................................23
Receiving Calls................................................24
Choosing a Number to Call .............................25
Missed Phone Calls.........................................26
Using Speakerphone.......................................26
Using Mute......................................................27
Making Emergency Phone Calls.....................27
MOTOtalkTM .......................................................... 28
Switching to MOTOtalk ...................................28
Exiting MOTOtalk............................................29
Channels and Codes.......................................29
Private MOTOtalk Calls...................................31
Making Emergency Calls while in MOTOtalkTM
Mode...........................................................32
Setup Options .................................................32
Call Alerts..................................................34
Sending Call Alerts..........................................34
Receiving Call Alerts.......................................34
Using the Call Alert Queue..............................34
Recent Calls..............................................36
Calls and Call Alerts........................................36
My Info From Other Phones............................36
Contact Information From Other Phones........37
Viewing the Recent Calls List..........................37
Storing Items to Contacts................................38

ii
Deleting Items .................................................39
Making Calls From the Recent Calls List ........39
Contacts ................................................... 41
Accessing Contacts.........................................42
Creating Entries...............................................42
Storing Numbers Faster..................................44
Editing Entries.................................................45
Viewing Entries................................................45
Deleting Entries...............................................47
Checking Capacity ..........................................48
Creating Pauses and Waits.............................48
International Numbers.....................................48
Making Calls From Contacts ...........................49
Accessing Contacts with GSM Phones...........49
Call Forwarding........................................ 51
Forwarding All Calls ........................................51
Turning Off Call Forwarding ............................52
Forwarding Missed Calls.................................52
Viewing Call Forwarding Settings....................53
Advanced Calling Features .....................54
Call Waiting.....................................................54
Switching Between Calls.................................54
Putting a Call on Hold .....................................55
Calling 2 People..............................................55
Creating Pauses and Waits While Dialing.......56
Making International Calls...............................56
One Touch PTT...............................................56
Quick PTT .......................................................57
Setting Flip Actions .........................................58
Call Timers......................................................58
Using Your Phone as a Modem ......................59
Making TTY Calls............................................60
Group Calls and Selective Dynamic Group
Calls .......................................................63
Group Calls .....................................................63
Selective Dynamic Group (SDG) Calls ...........65
Memo.........................................................70
Ring Tones................................................71
Setting Your Phone to Vibrate.........................71
Ring and Vibrate .............................................72

iii
Assigning Ring Tones to Contacts ..................72
Viewing Ring Tone Assignments.....................72
Downloading More Ring Tones.......................73
About DRM Ring Tones ..................................73
Managing Memory...........................................73
Deleting Custom Ring Tones ..........................73
Entering Text............................................ 75
Using Word Mode............................................75
Special Function Keys.....................................76
Messages ................................................. 78
Message Notifications.....................................78
Message Center..............................................79
Voice Mail Messages............................... 80
Receiving a Message......................................80
Accessing Voice Mail from
the Message Center ...................................80
Sending Unanswered Calls to Voice Mail .......80
MOSMS Messages................................... 81
Setting Up........................................................81
Receiving a Message......................................81
Reading from the Message Center .................82
Creating and Sending Messages....................82
Sorting Messages ...........................................85
Managing Memory ..........................................85
Camera ......................................................86
Accessing the Camera....................................86
Taking Pictures ...............................................86
More Actions for Captured Pictures................88
Recording Videos............................................89
Changing Storage Preference.........................89
Accessing the Media Center ...........................90
Customizing the Camera.................................90
Managing Memory ..........................................90
Media Center.............................................92
Viewing the Media Center...............................93
Forward Locked Items.....................................94
DRM Items......................................................95
Pictures ...........................................................95
Videos .............................................................96
Audio Recordings............................................97
Renaming Items..............................................97

iv
Locking Items..................................................98
Deleting Items .................................................98
Accessing the Camera....................................99
Copying and Moving Items..............................99
Changing Storage Preference.........................99
Accessing the Audio Player...........................100
Managing Memory.........................................100
Audio Player........................................... 101
Playing Audio Files with the Flip Closed .......101
Playing Audio Files with the Flip Open..........102
How Your Audio Files Are Organized............103
Searching By First Letter...............................104
Playing a List, Repeat, and Shuffle ...............104
Working with Playlists....................................105
Deleting Audio Files ......................................108
DRM Items ....................................................108
Setting Audio and Visual Options..................109
Digital Rights Management................... 110
Installing Items ..............................................110
Understanding DRM Status Icons.................110
Sharing Items................................................110
Managing DRM Items ...................................111
Using Send via PTT................................114
Sending a Picture..........................................114
Receiving a Picture .......................................115
Sending My Info and Contact Information.....116
My Info.....................................................119
Viewing My Info.............................................119
Editing My Info ..............................................119
Setting Sending Options ...............................120
Datebook.................................................121
Viewing Datebook .........................................121
Creating Events.............................................122
Editing Events ...............................................124
Deleting Events.............................................124
Receiving Reminders....................................125
Making Calls From Datebook and Datebook
Reminders................................................125
Customizing Datebook Setup........................126
Java Applications...................................128
Installing Applications....................................128

v
Running Applications.....................................128
Suspending Applications...............................128
Resuming Applications..................................129
Ending Applications.......................................129
Downloading Applications.............................129
Deleting Applications.....................................130
Managing Memory.........................................130
Shortcuts on the Main Menu .........................130
Java Applications and GPS Enabled.............131
Bluetooth®............................................. 134
Understanding Bluetooth®Access Settings..134
Setting Your Phone for Bluetooth®.....................134
Accessing Bluetooth®...................................135
Making a Bluetooth®Connection..................136
Setting Device Details ...................................138
Sending Contacts, Datebook Events and
Pictures.....................................................139
Receiving Items.............................................140
GPS Enabled.......................................... 142
IMPORTANT: Things to Keep in Mind ..........142
Making an Emergency Call ...........................144
Viewing Your Approximate Location .............145
Enhancing GPS Performance.......................146
Updating Satellite Almanac Data ..................147
Setting Privacy Options.................................148
Using GPS with Map Software......................149
Voice Records ........................................152
Viewing Voice Records.................................152
Creating Voice Records ................................152
Playing Voice Records..................................153
Labeling Voice Records ................................153
Locking Voice Records .................................153
Deleting Voice Records.................................154
Managing Memory ........................................154
Customizing Your Phone.......................155
Setting the Volume........................................155
Setting Your Phone to Vibrate.......................155
Changing the Look of Your Phone................155
Temporarily Turning Off Transmissions........157
Using Settings...............................................158

vi
Profiles ................................................... 162
Viewing Profiles.............................................162
Switching Profiles..........................................162
How Changing Settings Affects Profiles........162
Temporary Profiles........................................163
Creating Profiles............................................164
Editing Profiles ..............................................164
Deleting Profiles............................................164
Setting Call Filtering ......................................165
Shortcuts................................................ 167
Creating a Shortcut .......................................167
Using a Shortcut............................................167
Editing a Shortcut..........................................168
Deleting Shortcuts.........................................168
Using a Headset..................................... 169
Using a Bluetooth Headset............................169
Attaching a Headset......................................169
Using a Remote PTT Button .........................169
Understanding Status Messages..........171
Safety and General Information............173
RF Operational Characteristics.....................173
Portable Radio Product Operation and EME
Exposure...................................................173
Electromagnetic Interference/Compatibility...176
Medical Devices............................................176
Operational Warnings ...................................177
Operational Cautions ....................................178
Accessory Safety Information .......................179
Hearing Aid Compatibility .....................181
MOTOROLA LIMITED WARRANTY.......183
Limited Warranty
Motorola Communication Products
(International)......................................187
Patent and Trademark Information.......191
Index........................................................192
Driving Safety Tips.................................200

vii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name: i870
Model Number: H85XAH6RR5AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not causeharmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.

1
Getting Started
volume
controls
Push-To-Talk
(PTT) button
audio jack
speaker
(in back)
audioplaye
r
keys
retractable
antenna
camera
lens
mirror
memory
card slot
external
display
quick flip
button
spotlight
light sensor
power button
camera key
microphone
accessory
connector

2
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen.
tActs like swhen the flip is closed; turns
speaker on; used with voice names and
voice records.
.Acts like ewhen the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.
cCamera key — accesses camera;
captures picture.

3
Getting Started
To start using your i870 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable over-the-air security if you are prompted
to.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 19.
If there is no SIM card in your phone or the box,
contact your service provider.
yAccesses the audio player when the flip is
closed; plays audio files; pauses audio
files.
zWhen an audio file is playing,
fast-forwards and skips to the next audio
file.
xWhen an audio file is playing, rewinds and
skips to the previous audio file.
SIM card

4
Battery
Battery
Removing the Battery Door
1Make sure the phone is powered off. See
“Powering On and Off” on page 7.
2Slide the release buttonbackuntil it releasesthe
battery door.
.
3Allow the battery door to pop up, slide it forward,
and remove it from the back of your phone.
Inserting the Battery
Your phone comes with a High Performance
Lithium Ion Battery.
1Remove the battery door.
2Insert the battery into the battery area. Press the
battery down to secure it.
release
button

5
Getting Started
3Replace thebattery door and press it gentlyuntil
you hear a click.
Charging the Battery
Your phone comes with a rapid travel charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
connector
cover

6
Battery
ChargerAttachedorDeviceAttached appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4If you have purchased optional batteries or
chargers, see “Charging Times”.
Charging Times
See your battery and charger to determine the
appropriate charging time.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by pushing it toward the
antenna and lifting it out.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
Battery Charger
Rapid Mid-Rate
High
Performance 2 hours 4 hours
Maximum
Capacity 3.5 hours 7.5 hours

7
Getting Started
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Activating Service
The first time you power on your phone, you must
be in your local calling area. This activates your
service.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to update your browser
information. This means you must enable security.
To power your phone on:
1Open the flip.
Tip: Press the flip open button to open the flip
easily.
2Press p.
Note: When powering on, if you press pfor
more than 5 seconds, you will turn off
calls and other transmissions. See
“Temporarily Turning Off Transmissions”
on page 157.
To power your phone off:
1Open the flip.
2Press and hold p.
When You Power On For the First
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 17.
Press Aunder Ok.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on page
17).

8
Phone Programming
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.
Enabling Over-the-Air Security
If you are set up to receive over-the-air
programming from your service provider, you must
enable security the first time you power on your
phone or within 10 days of first activation of your
phone:
1When you power on your phone forthe first time,
after the idle screen appears, you will be
prompted to select Ok to update your browser
information.
2Press Aunder Ok.
3You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4Press eto return to the idle screen.
Phone Programming
Within 24 hours of enabling security, you may
receive an alert notification containing your Private
ID and Talkgroup lists for Private calls.
To accept programming:
1When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press Oor press Aunder
Goto.
2You are prompted to accept changes to your
lists. Press Oor press Aunder Ok.
3If you are prompted again to accept changes to
your lists, press Oor press Aunder Ok.
4A confirmation screen displays. Press Oor
press Aunder Ok.
5Press eto return to the idle screen.

9
Getting Started
Finding Your Phone Number
My Info lets you view your phone number, Private
ID, and other phone information:
1Press mto access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information.
Line 1 and Line 2 are your phone numbers.
Private is your Private ID, the number that others
use to contact you using Private service. These
numbers appear when you receive your alert
notification after enabling security on your phone.
See “My Info” on page 119 for more information
about this feature.
Phone Basics
Quick Flip
The quick flip button located on the upper right
corner of your phone enables you to quickly open
the flip by pushing the button.
Display
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the internal display. To see more information, open
the flip.
The screen shown is the idle screen. The text that
appears on your idle screen depends on your
service provider. The idle screen appears when
your phone is on, but not engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
status icons
text area
menu icon
display options