Motorola APX 5000 3 User manual

APX™ TWO-WAY RADIOS
APX 5000
MODEL 3
USER GUIDE
APX5000_M3_FrontCover.fm Page 1 Wednesday, March 27, 2013 6:58 PM

Contents
Declaration of Conformity.........................9
Important Safety Information........11
Software Version............................12
Notice to Users (FCC and Industry
Canada)....................................................12
Consignes de sécurité
importantes.................................13
Version logicielle........................... 14
Avis aux utilisateurs (FCC et Industrie
Canada)....................................................14
Computer Software Copyrights....15
Documentation Copyrights...........16
Disclaimer.......................................17
Getting Started...............................18
How to Use This Guide..................................18
Notations Used in This Manual......................18
Additional Performance Enhancement..........18
ASTRO 25 Enhanced Data.................19
Dynamic System Resilience (DSR).... 19
CrossTalk Prevention..........................19
Encrypted Integrated Data (EID).........19
SecureNet...........................................19
Conventional Talkgroup and Radio
Scan Enhancements......................19
What Your Dealer/System Administrator
Can Tell You.............................................20
Preparing Your Radio for Use.......21
Charging the Battery......................................21
Attaching the Battery .................................... 21
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Attaching the Antenna................................... 22
Removing and Attaching the Accessory
Connector Cover...................................... 23
Using the Carry Holder..................................24
Turning On the Radio.................................... 26
Adjusting the Volume.....................................27
Identifying Radio Controls............28
Radio Parts and Controls.............................. 28
Programmable Features................................29
Assignable Radio Functions............... 30
Assignable Settings or Utility
Functions.......................................33
Accessing the Preprogrammed Functions.....34
Menu Select Buttons...........................34
Home Button.......................................35
4-Way Navigation Button....................35
Data Feature Button........................... 35
Keypad.......................................................... 35
Keypad Characters – Uppercase
Mode..............................................36
Keypad Characters – Lowercase
Mode..............................................37
Keypad Characters – Numeric
Mode..............................................38
Keypad Characters – Hexadecimal
Mode..............................................39
Push-To-Talk (PTT) Button............................40
Identifying Status Indicators.........41
Status Icons...................................................41
Text Messaging Service (TMS) Indicators.....45
TMS Status Icons................................46
TMS Menu Options.............................47
Call Type Icons..............................................47
LED Indicator.................................................48
Intelligent Lighting Indicators.........................49
Alert Tones.................................................... 50
Phone Call Displays and Alerts..................... 54
General Radio Operation...............56
Selecting a Zone............................................56
Selecting a Radio Channel............................56
Selecting a Channel via Channel Search
Button.......................................................57
Mode Select Feature..................................... 58
Saving a Zone and a Channel to a
Softkey...........................................58
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Saving a Zone and a Channel to a
Button............................................ 59
Receiving and Responding to a Radio Call...59
Receiving and Responding to a
Talkgroup Call................................59
Receiving and Responding to a
Private Call (Trunking Only)...........60
Receiving and Responding to a
Telephone Call (Trunking Only).....61
Methods to Make a Radio Call.......................61
Making a Talkgroup Call.....................62
Making a Private Call (Trunking
Only)..............................................62
Making an Enhanced Private Call
(Trunking Only)..............................63
Making a Telephone Call (Trunking
Only)..............................................64
Switching Between Repeater or Direct
Operation Button...................................... 65
Monitor Feature............................................. 65
Monitoring a Channel..........................65
Monitoring Conventional Mode...........66
Advanced Features........................67
Advanced Call Features................................ 67
Selective Call (ASTRO
Conventional Only)........................ 67
Talkgroup Call Feature
(Conventional Operation Only)...... 68
Sending a Status Call......................... 69
Responding to the Dynamic
Regrouping Feature (Trunking
Only)..............................................69
Dynamic Zone Programming (DZP)....71
Contacts........................................................ 73
Making a Private Call from Contacts...74
Adding a New Contact Entry...............75
Deleting a Contact Entry.....................76
Adding a Contact to a Call List............76
Removing a Contact from a Call
List.................................................77
Methods of Contact Editing in a
Call List..........................................77
Viewing Details of a Contact...............79
Scan Lists......................................................79
Viewing a Scan List.............................79
Editing the Scan List...........................79
Changing the Scan List Status............80
Viewing and Changing the Priority
Status.............................................81
Scan.............................................................. 82
Turning Scan On or Off.......................82
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Making a Dynamic Priority Change
(Conventional Scan Only)..............82
Deleting a Nuisance Channel............. 82
Restoring a Nuisance Channel...........83
Call Alert Paging............................................83
Receiving a Call Alert Page................83
Sending a Call Alert Page...................84
Quick Call II (ASTRO P25 Digital
Trunking and Conventional)..................... 85
Initiating a Quick Call II
Transmission................................. 86
Emergency Operation....................................86
Sending an Emergency Alarm............87
Sending an Emergency Call
(Trunking Only)..............................88
Sending an Emergency Alarm with
Emergency Call............................. 88
Sending a Silent Emergency Alarm....89
Change of Channels during
Emergency.....................................89
Emergency Keep-Alive Feature..........90
Emergency Find Me............................90
Fireground (Conventional Only).....................91
Entering Fireground Zone Channel.....92
Responding to Evacuation Indicator...92
Tactical Public Safety (TPS)
(Conventional Only)..................................93
Using TPS Normal Transmission........93
Using TPS Emergency
Transmission................................. 93
Man Down..................................................... 94
Pre-Alert Timer....................................95
Post-Alert Timer..................................96
Radio Alerts When Man Down
Feature is Triggered...................... 96
Triggering Emergency.........................96
Radio Alerts When Man Down
Enhanced is Triggered...................96
Exiting Man Down Feature..................97
Re-Initiating Man Down.......................98
Testing the Man Down Feature...........98
Automatic Registration Service (ARS)...........98
Selecting or Changing the ARS
Mode..............................................99
User Login Feature.............................99
Text Messaging Service (TMS)................... 101
Accessing the Messaging Features..102
Composing and Sending a New
Text Message.............................. 103
Sending a Quick Text Message........104
Priority Status and Request Reply
of a New Text Message...............105
ASTRO 25 Advanced Messaging Solution..112
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System Setup for ASTRO
Advanced Messaging Solution.... 113
Two-Factor Authentication................114
Sending a Query...............................116
Receiving a Query............................ 118
Secure Operations.......................................118
Selecting Secure Transmissions.......118
Selecting Clear Transmissions......... 119
Managing Encryption........................119
Security........................................................124
Radio Lock........................................124
Radio Stun and Kill......................................127
Radio Stun........................................127
Radio Kill...........................................128
Global Positioning System / Global
Navigation Satellite System....................129
GPS Operation................................. 129
GPS Performance Enhancement......130
The Outdoor Location Feature
(Using GPS).................................130
Military Grid Reference System
(MGRS) Coordinates................... 131
Accessing the Outdoor Location
Feature........................................ 132
Saving a Waypoint............................132
Viewing a Saved Waypoint...............133
Editing the Alias of a Waypoint.........134
Editing the Coordinates of a
Waypoint......................................135
Deleting a Single Saved Waypoint....136
Deleting All Saved Waypoints...........136
Measuring the Distance and
Bearing from a Saved Waypoint..137
Location Feature in Emergency
Mode............................................137
Peer-Location on the Display
(ASTRO Conventional only)........ 138
Geofence (ASTRO 25 Trunking System).... 139
Entering the Geofence Area............. 139
Trunking System Controls........................... 140
Operating in Failsoft System.............140
Out-of-Range Radio..........................141
Site Trunking Feature....................... 141
Locking and Unlocking a Site............141
Site Display and Search Button........142
Mission Critical Wireless - Bluetooth®-........ 142
Turning On Bluetooth .......................143
Turning Off the Bluetooth..................144
Re-Pair Timer....................................144
Bluetooth Drop Timer........................145
Pairing with Low Frequency-
Motorola Proximity Pairing (LF-
MPP) Feature.............................. 146
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Radio Indications of Lost Bluetooth
Connection...................................148
Standard Pairing Feature..................148
PIN Authentication in Pairing............151
Turning On the Bluetooth Audio
(Routing the Audio from the
Radio to the Headset)..................153
Turning Off the Bluetooth Audio
(Routing the Audio from the
Headset to the Radio)..................154
Adjusting the Volume of the Radio
from Bluetooth Audio Device....... 154
Viewing and Clearing the Bluetooth
Device Information.......................154
Clearing All Bluetooth Devices
Information...................................155
Editing the Bluetooth Friendly
Name...........................................156
Over-the-Air Programming (POP 25,
ASTRO 25, ASTRO Conventional).........157
Responding to the Notification of
Upgrade.......................................157
Voice Announcement.................................. 158
Site Selectable Alerts (ASTRO 25)..............159
Sending SSA Notification to Single
Site...............................................159
Sending SSA Notification to Single
Site Via Manual Entry.................. 160
Sending SSA Notification to All
Sites.............................................161
Sending SSA Notification to All
Available Sites............................. 162
Stopping SSA Notification of a
Single Site....................................162
Stopping SSA Notification of a
Single Site Via Manual Entry....... 163
Stopping SSA Notification of All
Sites.............................................164
Stopping SSA Notification of All
Available Sites............................. 164
Wi-Fi............................................................ 165
Turning Wi-Fi On or Off.....................165
Checking the Wi-Fi Configuration
and Status of the Radio...............165
Utilities.........................................................166
Viewing Recent Calls........................166
Using the Flip Display.......................167
Selecting a Basic Zone Bank............167
Selecting the Power Level................ 168
Selecting a Radio Profile...................168
Enabling and Disabling the Radio
Alias.............................................170
Selecting the Audio Speaker.............170
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Controlling the Display Backlight...... 171
Locking and Unlocking the Keypad
and Controls................................ 172
Turning the Controls and Keypad
Buttons Tones On or Off..............172
Turning Voice Mute On or Off...........172
Using the Time-Out Timer.................173
Time and Date Setup........................173
Using Conventional Squelch
Operation Features......................174
Using the PL Defeat Feature............ 175
Digital PTT ID Support......................175
Smart PTT Feature (Conventional
Only)............................................176
Transmit Inhibit................................. 177
IMPRES Battery Annunciator............178
General Radio Information................178
Helpful Tips.................................. 182
Radio Care.................................................. 182
Cleaning Your Radio.........................183
Proper Ways to Handle the Radio.... 183
Radio Service and Repair.................184
Battery Care................................................ 184
Battery Charge Status.......................184
Battery Recycling and Disposal........185
Accessories..................................187
Maritime Radio Use in the VHF
Frequency Range.....................188
Special Channel Assignments.....................188
Emergency Channel......................... 188
Non-Commercial Call Channel......... 188
Operating Frequency Requirements............188
Declaration of Compliance for the Use of
Distress and Safety Frequencies............191
Technical Parameters for Interfacing
External Data Sources............................191
Glossary........................................192
Limited Warranty..........................198
MOTOROLA COMMUNICATION
PRODUCTS........................................... 198
I. WHAT THIS WARRANTY COVERS
AND FOR HOW LONG:......................... 198
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II. GENERAL PROVISIONS:.......................199
III. STATE LAW RIGHTS:............................200
IV. HOW TO GET WARRANTY SERVICE:.200
V. WHAT THIS WARRANTY DOES NOT
COVER:..................................................200
VI. PATENT AND SOFTWARE
PROVISIONS:........................................201
VII. GOVERNING LAW:.............................. 202
VIII. For Australia Only................................ 202
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Declaration of Conformity
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: APX 5000
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Declaration of Conformity
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Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1This device may not cause harmful interference, and
2This device must accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular instal-
lation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or TV technician for help.
Declaration of Conformity
10
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Important Safety Information
RF Energy Exposure and Product Safety Guide
for Portable Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only.
Before using the radio, read the RF Energy Exposure
and Product Safety Guide for Portable Two-Way
Radios which contains important operating
instructions for safe usage and RF energy awareness
and control for Compliance with applicable standards
and Regulations.
For a list of Motorola-approved antennas, batteries,
and other accessories, visit the following website:
http://www.motorolasolutions.com/APX
Under Industry Canada regulations, this radio
transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type
and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than
that necessary for successful communication.
This radio transmitter has been approved by Industry
Canada to operate with Motorola-approved antenna
with the maximum permissible gain and required
antenna impedance for each antenna type indicated.
Antenna types not included in this list, having a gain
greater than the maximum gain indicated for that
type, are strictly prohibited for use with this device.
Important Safety Information
11
English

Software Version
All the features described in the following sections are
supported by the software version R14.50.00 or later.
See Accessing the Radio Information on page 179 to
determine the software version of your radio.
Check with your dealer or system administrator for
more details of all the features supported.
Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC rules
and Industry Canada's license-exempt RSS's per
the following conditions:
•This device may not cause harmful interference.
•This device must accept any interference
received, including interference that may cause
undesired operation.
• Changes or modifications made to this device, not
expressly approved by Motorola, could void the
authority of the user to operate this equipment.
Software Version
12
English

Consignes de sécurité importantes
Radios bidirectionnelles portatives : exposition
aux radiofréquences et sécurité du produit
ATTENTION!
Cette radio ne doit être utilisée qu'à des fins
professionnelles. Avant d'utiliser la radio, lisez le
guide Radios bidirectionnelles portatives : exposition
aux radiofréquences et sécurité du produit, qui
contient d'importantes instructions de fonctionnement
pour une utilisation sécuritaire et des informations sur
l'exposition aux fréquences radioélectriques, dans le
but d’assurer votre conformité aux normes et
règlements en vigueur.
Visitez le site Web suivant pour obtenir la liste des
antennes, des batteries et des autres accessoires
approuvés par Motorola :
http://www.motorolasolutions.com/APX
Selon la réglementation d'Industrie Canada, cet
émetteur radio ne peut être utilisé qu'avec une
antenne dont le type et le gain maximal (ou minimal)
sont approuvés par Industrie Canada pour cet
émetteur. Afin de limiter les interférences radio pour
les autres utilisateurs, le type et le gain de l'antenne
doivent être choisis de façon à ce que la puissance
isotrope rayonnée équivalente (P.I.R.E.) ne soit pas
plus forte qu'il ne le faut pour établir la
communication.
Cet émetteur radio a été approuvé par Industrie
Canada pour utilisation avec une antenne approuvée
par Motorola offrant le gain maximal autorisé et
l'impédance requise pour le type d'antenne indiqué. Il
est strictement interdit d'utiliser avec cet appareil tout
type d'antenne ne figurant pas dans cette liste et
présentant un gain supérieur au maximum indiqué
pour le type.
Consignes de sécurité importantes
13
Français Canadien

Version logicielle
Toutes les fonctions décrites dans les sections
suivantes sont prises en charge par la version
R14.50.00 ou les versions ultérieures du logiciel de la
radio.
Pour obtenir davantage de renseignements à propos
des fonctions prises en charge, adressez-vous à
votre détaillant ou à votre administrateur de système.
Avis aux utilisateurs (FCC et Industrie
Canada)
Cet appareil est conforme à la partie 15 des règles
de la FCC et d'Industrie Canada permis exemptés
RSS de par la conditions suivantes:
•Ce dispositif ne doit pas causer d'interférences
nuisibles.
•Cet appareil doit accepter toute interférence
reçue, y compris les interférences qui peuvent
perturber le fonctionnement.
•Les changements ou les modifications apportées
à ce dispositif, non expressément approuvées par
Motorola, peuvent annuler le droit de l'utilisateur à
utiliser cet équipement.
Version logicielle
14
Français Canadien

Computer Software Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs
stored in semiconductor memories or other media.
Laws in the United States and other countries
preserve for Motorola certain exclusive rights for
copyrighted computer programs including, but not
limited to, the exclusive right to copy or reproduce in
any form the copyrighted computer program.
Accordingly, any copyrighted Motorola computer
programs contained in the Motorola products
described in this manual may not be copied,
reproduced, modified, reverse-engineered, or
distributed in any manner without the express written
permission of Motorola. Furthermore, the purchase of
Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents or patent
applications of Motorola, except for the normal non-
exclusive license to use that arises by operation of
law in the sale of a product.
Computer Software Copyrights
15
English

Documentation Copyrights
No duplication or distribution of this document or any
portion thereof shall take place without the express
written permission of Motorola. No part of this manual
may be reproduced, distributed, or transmitted in any
form or by any means, electronic or mechanical, for
any purpose without the express written permission of
Motorola.
Documentation Copyrights
16
English

Disclaimer
The information in this document is carefully
examined, and is believed to be entirely reliable.
However, no responsibility is assumed for
inaccuracies. Furthermore, Motorola reserves the
right to make changes to any products herein to
improve readability, function, or design. Motorola
does not assume any liability arising out of the
applications or use of any product or circuit described
herein; nor does it cover any license under its patent
rights, nor the rights of others.
Disclaimer
17
English

Getting Started
How to Use This Guide
This User Guide covers the basic operation of the
APX Portables.
However, your dealer or system administrator may
have customized your radio for your specific needs.
Check with your dealer or system administrator for
more information.
Notations Used in This Manual
Throughout the text in this publication, you will notice
the use of Warning, Caution, and Note. These
notations are used to emphasize that safety hazards
exist, and the care that must be taken or observed.
Warning:
An operational procedure, practice, or
condition and so on, which may result in injury
or death if not carefully observed.
Caution:
An operational procedure, practice, or
condition and so on, which may result in
damage to the equipment if not carefully
observed.
Note:
An operational procedure, practice, or
condition and so on, which is essential to
emphasize.
The following special notations identify certain items.
Example Description
Home button
or Buttons and keys are shown in
bold print or as an icon.
Phon Menu entries are shown similar to
the way they appear on the display
of the radio.
This means “Press the right side of
the 4-Way Navigation Button”.
Additional Performance Enhancement
The following performance enhancements are some
of the latest creations designed to enhance the
security, quality and efficiency of the radios.
Getting Started
18
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