Motorola MILESTONE 3 User manual

APX™ TWO-WAY RADIOS
APX 8000
MODEL 3
USER GUIDE
APX8000_M3_FrontCover.fm Page 1 Friday, April 3, 2015 4:32 PM

English
m
ASTRO®APX™ 8000 Series
Digital Portable Radios
Quick Reference Card
RF Energy Exposure and Product Safety
Guide for Portable Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only. Before using
the radio, read the RF Energy Exposure and Product Safety
Guide for Portable Two-Way Radios which contains important
operating instructions for safe usage and RF energy awareness
and control for Compliance with applicable standards and
Regulations.
Radio Controls
Radio On/Off
Zones and Channels
Receiving and Transmitting
Sending an Emergency Alarm
* Default timer of Emergency button press to
activate Emergency is 50 milliseconds. This
timer is programmable, see Emergency
Operation in the user guide for details.
To exit emergency at any time, press and hold
the Emergency button.
Top (Orange)
Button
__________
2-Position
Concentric Switch
__________
Main Display
Keypad
Menu Select
Buttons
3-Position A/B/C
Switch
__________
4-Way Navigation
Button
Accessory
Connector
Home Button
Microphone
Data Feature
Button
•On – On/Off/Volume knob clockwise.
•Off – On/Off/Volume knob counterclockwise.
•Zone – Toggle the Zone switch or use the
radio menu to the desired zone.
•Channel – Turn the Channel knob or use the
radio menu to the desired channel.
Battery
Side Button 1
__________
Side Button 2
__________
PTT Button
On/Off/Volume
Control Knob
16-Position
Select Knob
__________
Top Side (Select)
Button
__________
Main
Speaker
Top
Display
Antenna
Bluetooth
Pairing
Indicator
Microphone
1Select zone/channel.
2Listen for a transmission.
OR
Press and hold Volume Set button.
OR
Press Monitor button and listen for activity.
3Adjust volume, if necessary.
4Press the PTT button to transmit; release to
receive.
1Press and hold the Emergency button*.
2The display shows Emergency and the
current zone/channel. Radio sounds a short,
medium-pitched tone, and the LED blinks red
momentarily.
3When acknowledgment is received, you hear
four beeps; alarm ends; and radio exits
emergency.
*PMLN7287A*
PMLN7287A
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All
other trademarks are the property of their respective owners. © 2015 by Motorola Solutions, Inc. All Rights Reserved. Wi-Fi®is a registered trademark of Wi-Fi Alliance®. 06/15
1303 East Algonquin Road, Schaumburg, Illinois 60196, U.S.A.
QR-Card.fm Page 1 Monday, June 1, 2015 2:26 PM

English
Menu Navigation
<or >to Menu Entry.
{, |, or }directly below Menu
Entry to select.
Hto exit.
Uor Dto scroll through sub-list.
{, |, or }directly below Menu
Entry to select.
Sending an Emergency Call
To exit emergency at any time, press and hold
the Emergency button.
Sending a Silent Emergency Call
To exit emergency at any time, press and hold
the Emergency button.
Display Status Icons
1Press the Emergency button.
2Press and hold the PTT button. Speak clearly
into the microphone.
3Release the PTT button to end call.
4Press and hold Emergency button to exit
emergency.
1Press the Emergency button.
2The display does not change; the LED does
not light up, and there is no tone.
3Silent emergency continues until you:
Press and hold the Emergency button to exit
emergency state.
OR
Press and release the PTT button to exit the
Silent Emergency Alarm mode and enter
regular dispatch or Emergency Call mode.
Receiving a call or data.
Transmitting a call or data.
Blinks when the battery is low.
u
t
8
The more stripes, the stronger the
signal strength for the current site
(trunking only).
Direct radio to radio communication or
connected through a repeater.
On = Direct
Off = Repeater
This channel is being monitored.
L= Radio is set at Low power.
H= Radio is set at High power.
Scanning a scan list.
Blinking dot = Detects activity on the
Priority-One Channel
during scan.
Steady dot = Detects activity on the
Priority-Two Channel
during scan.
The vote scan feature is enabled.
On steady = View mode
Blinking = Program mode
v
O
M
HOR .
i
j
k
On = Secure operation.
Off = Clear operation.
Blinking = Receiving an encrypted
voice call.
On = AES Secure operation.
Off = Clear operation.
Blinking = Receiving an encrypted
voice call.
On = GPS enabled, and signal
available.
Off = GPS disabled.
Blinking = GPS enabled, but signal
unavailable.
On = User is currently associated with
the radio.
Off = User is currently not associated
with the radio.
Blinking = Device registration or user
registration with the server
failed due to an invalid
username or pin.
Data activity is present.
Bluetooth is ready.
Bluetooth is connected to the device.
The radio Wi-Fi®network is connected.
The number of bars displayed
represent the signal strength of the
Wi-Fi signal.
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Contents
Declaration of Conformity......................... 8
Important Safety Information........10
Software Version............................11
Notice to Users (FCC and Industry
Canada)....................................................11
Consignes de sécurité
importantes.................................12
Version logicielle........................... 13
Avis aux utilisateurs (FCC et Industrie
Canada)....................................................13
Computer Software Copyrights....14
Documentation Copyrights...........15
Disclaimer.......................................16
Getting Started............................... 17
How to Use This Guide..................................17
Notations Used in This Manual......................17
Additional Performance Enhancement.......... 18
ASTRO 25 Enhanced Data.................18
Dynamic System Resilience (DSR).... 18
CrossTalk Prevention..........................18
Encrypted Integrated Data (EID).........18
SecureNet...........................................18
Conventional Talkgroup and Radio
Scan Enhancements......................18
What Your Dealer/System Administrator
Can Tell You.............................................19
Preparing Your Radio for Use.......20
Charging the Battery......................................20
Attaching the Battery..................................... 20
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Attaching the Antenna................................... 21
Removing and Attaching the Accessory
Connector Cover...................................... 22
Using the Carry Holder.................................. 23
Turning On the Radio.................................... 25
Adjusting the Volume.....................................26
Identifying Radio Controls............ 27
Radio Parts and Controls...............................27
Programmable Features................................28
Assignable Radio Functions............... 29
Assignable Settings or Utility
Functions....................................... 32
Accessing the Preprogrammed Functions.....33
Menu Select Buttons...........................33
Home Button.......................................33
4-Way Navigation Button.................... 34
Data Feature Button............................34
Keypad...........................................................34
Keypad Characters – Uppercase
Mode..............................................34
Keypad Characters – Lowercase
Mode..............................................36
Keypad Characters – Numeric
Mode..............................................37
Keypad Characters – Hexadecimal
Mode..............................................38
Push-To-Talk (PTT) Button............................39
Identifying Status Indicators.........40
Status Icons...................................................40
Text Messaging Service (TMS) Indicators.....44
TMS Status Icons................................45
TMS Menu Options.............................46
Call Type Icons..............................................46
LED Indicator.................................................47
Intelligent Lighting Indicators......................... 48
Alert Tones.................................................... 49
Phone Call Displays and Alerts..................... 54
General Radio Operation...............56
Selecting a Zone............................................56
Selecting a Radio Channel............................ 57
Selecting a Channel via Channel Search
Button....................................................... 57
Mode Select Feature..................................... 58
Saving a Zone and a Channel to a
Softkey...........................................59
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Saving a Zone and a Channel to a
Button............................................ 59
Receiving and Responding to a Radio Call... 59
Receiving and Responding to a
Talkgroup Call................................60
Receiving and Responding to a
Private Call (Trunking Only)...........60
Receiving and Responding to a
Telephone Call (Trunking Only).....61
Methods to Make a Radio Call.......................61
Making a Talkgroup Call..................... 62
Making a Private Call (Trunking
Only).............................................. 62
Making an Enhanced Private Call
(Trunking Only).............................. 63
Making a Telephone Call (Trunking
Only).............................................. 64
Switching Between Repeater or Direct
Operation Button...................................... 65
Monitor Feature............................................. 65
Monitoring a Channel..........................66
Monitoring Conventional Mode........... 66
Advanced Features........................68
Advanced Call Features................................ 68
Selective Call (ASTRO
Conventional Only)........................ 68
Talkgroup Call Feature
(Conventional Operation Only)...... 69
Sending a Status Call......................... 70
Responding to the Dynamic
Regrouping Feature (Trunking
Only).............................................. 70
Dynamic Zone Programming (DZP)....72
Contacts.........................................................74
Making a Private Call from Contacts...75
Adding a New Contact Entry...............76
Deleting a Contact Entry.....................77
Adding a Contact to a Call List............77
Removing a Contact from a Call
List................................................. 78
Methods of Contact Editing in a
Call List.......................................... 78
Viewing Details of a Contact...............80
Scan Lists...................................................... 80
Viewing a Scan List.............................80
Editing the Scan List........................... 80
Changing the Scan List Status............81
Viewing and Changing the Priority
Status.............................................82
Scan...............................................................83
Turning Scan On or Off.......................83
Contents
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Making a Dynamic Priority Change
(Conventional Scan Only)..............83
Deleting a Nuisance Channel............. 83
Restoring a Nuisance Channel........... 84
Call Alert Paging............................................84
Receiving a Call Alert Page................ 84
Sending a Call Alert Page...................85
Emergency Operation....................................86
Sending an Emergency Alarm............ 87
Sending an Emergency Call
(Trunking Only).............................. 88
Sending an Emergency Alarm with
Emergency Call............................. 88
Sending a Silent Emergency Alarm.... 89
Change of Channels during
Emergency.....................................89
Emergency Keep-Alive Feature..........90
Fireground (Conventional Only).....................90
Entering Fireground Zone Channel.....91
Responding to Evacuation Indicator... 92
Tactical Public Safety (TPS)
(Conventional Only)..................................92
Using TPS Normal Transmission........92
Using TPS Emergency
Transmission................................. 92
Man Down......................................................93
Pre-Alert Timer....................................95
Post-Alert Timer..................................95
Radio Alerts When Man Down
Feature is Triggered...................... 95
Triggering Emergency.........................95
Radio Alerts When Man Down
Enhanced is Triggered...................96
Exiting Man Down Feature..................96
Re-Initiating Man Down.......................97
Testing the Man Down Feature...........97
Automatic Registration Service (ARS)...........97
Selecting or Changing the ARS
Mode..............................................98
User Login Feature............................. 98
Text Messaging Service (TMS)................... 100
Accessing the Messaging Features..101
Composing and Sending a New
Text Message.............................. 102
Sending a Quick Text Message........103
Priority Status and Request Reply
of a New Text Message............... 104
ASTRO 25 Advanced Messaging Solution..111
System Setup for ASTRO
Advanced Messaging Solution.... 112
Two-Factor Authentication................112
Sending a Query...............................115
Receiving a Query............................ 116
Secure Operations.......................................117
Contents
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Selecting Secure Transmissions.......117
Selecting Clear Transmissions......... 117
Managing Encryption........................ 118
Security........................................................123
Radio Lock........................................123
Radio Stun and Kill...................................... 126
Radio Stun........................................ 126
Radio Kill...........................................127
Global Positioning System / Global
Navigation Satellite System....................128
GPS Operation..................................128
GPS Performance Enhancement......129
The Outdoor Location Feature
(Using GPS).................................129
Military Grid Reference System
(MGRS) Coordinates................... 130
Accessing the Outdoor Location
Feature........................................ 130
Saving a Waypoint............................131
Viewing a Saved Waypoint............... 132
Editing the Alias of a Waypoint......... 132
Editing the Coordinates of a
Waypoint......................................133
Deleting a Single Saved Waypoint....134
Deleting All Saved Waypoints...........135
Measuring the Distance and
Bearing from a Saved Waypoint.. 135
Location Feature in Emergency
Mode............................................136
Trunking System Controls........................... 136
Operating in Failsoft System.............136
Out-of-Range Radio..........................137
Site Trunking Feature....................... 137
Locking and Unlocking a Site............137
Site Display and Search Button........ 138
Mission Critical Wireless - Bluetooth®-........ 138
Turning On Bluetooth .......................139
Turning Off the Bluetooth..................139
Re-Pair Timer....................................140
Bluetooth Drop Timer........................141
Pairing with Low Frequency-
Motorola Proximity Pairing (LF-
MPP) Feature.............................. 142
Radio Indications of Lost Bluetooth
Connection...................................143
Standard Pairing Feature..................144
PIN Authentication in Pairing............ 146
Turning On the Bluetooth Audio
(Routing the Audio from the
Radio to the Headset)..................150
Turning Off the Bluetooth Audio
(Routing the Audio from the
Headset to the Radio)..................150
Contents
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Adjusting the Volume of the Radio
from Bluetooth Audio Device....... 151
Viewing and Clearing the Bluetooth
Device Information.......................151
Clearing All Bluetooth Devices
Information...................................152
Editing the Bluetooth Friendly
Name........................................... 153
Over-the-Air Programming (POP 25,
ASTRO 25, ASTRO Conventional and
Wi-Fi)...................................................... 153
Responding to the Notification of
Upgrade....................................... 154
Voice Announcement...................................154
Site Selectable Alerts (ASTRO 25)..............155
Sending SSA Notification to Single
Site...............................................156
Sending SSA Notification to Single
Site Via Manual Entry.................. 157
Sending SSA Notification to All
Sites.............................................158
Sending SSA Notification to All
Available Sites............................. 158
Stopping SSA Notification of a
Single Site....................................159
Stopping SSA Notification of a
Single Site Via Manual Entry....... 159
Stopping SSA Notification of All
Sites.............................................160
Stopping SSA Notification of All
Available Sites............................. 161
Wi-Fi............................................................ 161
Turning Wi-Fi On or Off.....................161
Checking the Wi-Fi Configuration
and Status of the Radio............... 162
Utilities......................................................... 163
Viewing Recent Calls........................163
Using the Flip Display....................... 163
Selecting a Basic Zone Bank............164
Selecting an Enhanced Zone Bank.. 164
Selecting the Power Level................ 165
Selecting a Radio Profile...................165
Enabling and Disabling the Radio
Alias............................................. 166
Controlling the Display Backlight...... 166
Locking and Unlocking the Keypad
and Controls................................ 167
Turning the Controls and Keypad
Buttons Tones On or Off..............167
Turning Voice Mute On or Off...........167
Using the Time-Out Timer.................168
Time and Date Setup........................168
Using Conventional Squelch
Operation Features......................170
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Using the PL Defeat Feature............ 170
Digital PTT ID Support......................171
Smart PTT Feature (Conventional
Only)............................................ 171
Transmit Inhibit................................. 172
IMPRES Battery Annunciator............173
General Radio Information................173
Helpful Tips.................................. 177
Radio Care...................................................177
Cleaning Your Radio.........................178
Proper Ways to Handle the Radio.... 178
Radio Service and Repair.................179
Battery Care.................................................179
Battery Charge Status.......................179
Battery Recycling and Disposal........ 180
Accessories..................................182
Maritime Radio Use in the VHF
Frequency Range..................... 183
Special Channel Assignments.....................183
Emergency Channel......................... 183
Non-Commercial Call Channel......... 183
Operating Frequency Requirements............183
Declaration of Compliance for the Use of
Distress and Safety Frequencies............186
Technical Parameters for Interfacing
External Data Sources............................186
Glossary........................................187
Limited Warranty..........................193
MOTOROLA COMMUNICATION
PRODUCTS........................................... 193
I. WHAT THIS WARRANTY COVERS
AND FOR HOW LONG:......................... 193
II. GENERAL PROVISIONS:....................... 194
III. STATE LAW RIGHTS:............................195
IV. HOW TO GET WARRANTY SERVICE:.195
V. WHAT THIS WARRANTY DOES NOT
COVER:..................................................195
VI. PATENT AND SOFTWARE
PROVISIONS:........................................ 196
VII. GOVERNING LAW:...............................197
VIII. For Australia Only:................................197
Contents
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Declaration of Conformity
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: APX 8000
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Declaration of Conformity
8
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Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1This device may not cause harmful interference, and
2This device must accept any interference received, including interference that may cause undesired operation.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or TV technician for help.
Declaration of Conformity
9
English

Important Safety Information
RF Energy Exposure and Product Safety Guide
for Portable Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only.
Before using the radio, read the RF Energy Exposure
and Product Safety Guide for Portable Two-Way
Radios which contains important operating
instructions for safe usage and RF energy awareness
and control for Compliance with applicable standards
and Regulations.
For a list of Motorola-approved antennas, batteries,
and other accessories, visit the following website:
http://www.motorolasolutions.com/APX
Under Industry Canada regulations, this radio
transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type
and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than
that necessary for successful communication.
This radio transmitter has been approved by Industry
Canada to operate with Motorola-approved antenna
with the maximum permissible gain and required
antenna impedance for each antenna type indicated.
Antenna types not included in this list, having a gain
greater than the maximum gain indicated for that
type, are strictly prohibited for use with this device.
Important Safety Information
10
English

Software Version
All the features described in the following sections are
supported by the radio's software version R14.00.00
or later.
See Accessing the Radio Information on page 174 to
determine your radio software version.
Check with your dealer or system administrator for
more details of all the features supported.
Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC rules
and RSS 210 of the Industry Canada rules per the
following conditions:
• This device may not cause harmful interference.
• This device must accept any interference
received, including interference that may cause
undesired operation.
•Changes or modifications made to this device, not
expressly approved by Motorola, could void the
authority of the user to operate this equipment.
Software Version
11
English

Consignes de sécurité importantes
Radios bidirectionnelles portatives : exposition
aux radiofréquences et sécurité du produit
ATTENTION!
Cette radio ne doit être utilisée qu'à des fins
professionnelles. Avant d'utiliser la radio, lisez le
guide Radios bidirectionnelles portatives : exposition
aux radiofréquences et sécurité du produit, qui
contient d'importantes instructions de fonctionnement
pour une utilisation sécuritaire et des informations sur
l'exposition aux fréquences radioélectriques, dans le
but d’assurer votre conformité aux normes et
règlements en vigueur.
Visitez le site Web suivant pour obtenir la liste des
antennes, des batteries et des autres accessoires
approuvés par Motorola :
http://www.motorolasolutions.com/APX
Selon la réglementation d'Industrie Canada, cet
émetteur radio ne peut être utilisé qu'avec une
antenne dont le type et le gain maximal (ou minimal)
sont approuvés par Industrie Canada pour cet
émetteur. Afin de limiter les interférences radio pour
les autres utilisateurs, le type et le gain de l'antenne
doivent être choisis de façon à ce que la puissance
isotrope rayonnée équivalente (P.I.R.E.) ne soit pas
plus forte qu'il ne le faut pour établir la
communication.
Cet émetteur radio a été approuvé par Industrie
Canada pour utilisation avec une antenne approuvée
par Motorola offrant le gain maximal autorisé et
l'impédance requise pour le type d'antenne indiqué. Il
est strictement interdit d'utiliser avec cet appareil tout
type d'antenne ne figurant pas dans cette liste et
présentant un gain supérieur au maximum indiqué
pour le type.
Consignes de sécurité importantes
12
English

Version logicielle
Toutes les fonctions décrites dans les sections
suivantes sont prises en charge par la version
R14.00.00 ou les versions ultérieures du logiciel de la
radio.
Pour obtenir davantage de renseignements à propos
des fonctions prises en charge, adressez-vous à
votre détaillant ou à votre administrateur de système.
Avis aux utilisateurs (FCC et Industrie
Canada)
Cet appareil est conforme à la Partie 15 des
règlements de la FCC et RSS 210 du règlement
d'Industrie Canada selon les conditions énumérées
ci-dessous:
• Ce dispositif ne doit pas causer d'interférences
nuisibles.
• Cet appareil doit accepter toute interférence
reçue, y compris les interférences qui peuvent
perturber le fonctionnement.
•Les changements ou les modifications apportées
à ce dispositif, non expressément approuvées par
Motorola, peuvent annuler le droit de l'utilisateur à
utiliser cet équipement.
Version logicielle
13
English

Computer Software Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs
stored in semiconductor memories or other media.
Laws in the United States and other countries
preserve for Motorola certain exclusive rights for
copyrighted computer programs including, but not
limited to, the exclusive right to copy or reproduce in
any form the copyrighted computer program.
Accordingly, any copyrighted Motorola computer
programs contained in the Motorola products
described in this manual may not be copied,
reproduced, modified, reverse-engineered, or
distributed in any manner without the express written
permission of Motorola. Furthermore, the purchase of
Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents or patent
applications of Motorola, except for the normal non-
exclusive license to use that arises by operation of
law in the sale of a product.
Computer Software Copyrights
14
English

Documentation Copyrights
No duplication or distribution of this document or any
portion thereof shall take place without the express
written permission of Motorola. No part of this manual
may be reproduced, distributed, or transmitted in any
form or by any means, electronic or mechanical, for
any purpose without the express written permission of
Motorola.
Documentation Copyrights
15
English

Disclaimer
The information in this document is carefully
examined, and is believed to be entirely reliable.
However, no responsibility is assumed for
inaccuracies. Furthermore, Motorola reserves the
right to make changes to any products herein to
improve readability, function, or design. Motorola
does not assume any liability arising out of the
applications or use of any product or circuit described
herein; nor does it cover any license under its patent
rights, nor the rights of others.
Disclaimer
16
English