Mountway Neptune User manual

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bath lift
®
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toilet lift
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bringing independence to life
Operating Instructions

Operating instructions
and parts list
Please read the following
instructions carefully before using
your Neptune Bath Lift
This bath lift is designed and manufactured to
assist individuals who experience diculties getting
in and out of the bath. If you have a helper in the
bathroom, ensure they also read these instructions
before use. If you are unable to get out of the bath
unaided, do not bathe without someone on call to
help in an emergency.
The Neptune is powered by a small
re-chargeable battery tted into the hand control.
The battery stick must be inserted into the hand
control to power the Neptune.
Ensure that prior to rst operation or after
long periods of non-use, the battery stick is
placed on charge until the green light appears
on the charger. This may take up to 2 hours.
(See section 6 “Charging the battery”.)

Unpacking the Neptune
1. Unpacking the Neptune 4
Before you start
2. Preparing the bath 4
3. Preparing the Neptune 5
4. The hand control 6
Using the Neptune
5. Using the Neptune 7
6. Charging the battery 8
7. Removing the Neptune 8
Warranties, maintenance & servicing
8. Storing the Neptune 9
9. Cleaning 10
10. Maintenance and servicing 10
11. Warranty 10
Precautions & symbols
12. Precautions 11
13. Symbols 12
Technical data
14. Technical data 12
Contents
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operating instructions

04
1. Unpacking the Neptune
Once you have opened the cardboard box, ensure the
Neptune has not been damaged in any way during
transit. If it has, contact your supplier immediately.
In the box you will nd:
• A Neptune Bath Lift, complete with two side-aps and
hand control attached (see g 1)
• A battery stick (see g 2)
• A battery charger (plug and cradle) (see g 2)
• A transportation clip (see g 3)
2. Preparing the bath
Before placing the Neptune in the bath, remove any
non-slip mats. Ensure the bottom of the bath is clean
and smooth and has no bath oils or bath cleaner residue
where the Neptune suckers will t. The Neptune might
not be suitable in baths that have been re-enamelled or
if the suckers are placed on a rippled or textured surface.
Do not use the side ap if it is not supported by the side
of the bath and free of obstruction eg. handles.
Bath lift
Figure 1
Hand control
Figure 2
Charger cradle
Battery stick
Charger
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operating instructions
NOTE:
• Prior to its rst use, the Neptune battery stick should
be placed on charge until the green light appears on
the charger. This may take up to 2 hours. (See
section 6 “Charging the battery”.)

05
3. Preparing the Neptune
The Neptune should be separated into two sections
to reduce the weight carried. To do this, remove the
transportation clip, fold the side aps in, hold the seat
with both hands and lift until it slides o the tubular
frame. Place the seat carefully on its side on the oor.
Pick up the base frame by its tubes and moisten
underneath each sucker (this will create a better suction).
Now slide the frame on its rear suckers down the back
slope of the bath. The support block on the base of the
Neptune (see g 3) should be as close as possible to the
back of the bath. When the Neptune reaches the at
bottom of the bath, press all four suckers rmly to gain a
secure grip on the surface. Lift the seat upright, ensuring
both side aps are folded in. For ease of handling, the
hand control can be placed on the seat under the folded
side aps. To t the seat on to the base frame, align the
lower two holes located behind the seat with the tubes
(see g 4) and lower the seat gently, ensuring that the
tubes also slide through the upper two holes.
Check that the bridge moulding is securely attached to
the seat and the actuator end is located in the hole in
the base frame (see g 5).
Fold out the two side aps. (They are tted to your
Neptune for ease of transfer when entering and leaving
the bath. They are also there for your safety, as they
prevent ngers being trapped).
Figure 5
Bridge moulding
Actuator end
Figure 4
Align tubes
with seat holes
Figure 3
Transportation clip
Bridge moulding
Support block
NOTE:
•
The transportation clip on the back of the bath lift (see g 3) must be removed before the Neptune can be operated.
Do not discard the transportation clip as it will be needed for moving the Neptune.
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06
4. The hand control
Prior to its rst use, ensure the battery stick is
placed on charge until the green light appears
on the charger. This may take up to 2 hours. (See
section 6 “Charging the battery”.)
Pick up the hand control and slide the battery stick into
the track of the hand control until it clicks into place.
Ensure the cable is free from obstruction.
The hand control has a battery status indicator, which
shows how much charge is in the battery. By observing
this indicator you can check the battery status whilst
bathing.
• If the light is a continuous GREEN, there is sucient
charge for you to have at least one bath.
• If the GREEN light starts to FLASH, you must recharge
your battery after this bath (see section 6 “Charging the
battery”). Do not worry if the light starts to ash while
you are bathing – there will be enough charge for you
to complete your bath.
• If the light turns RED there will always be enough
charge to raise you back to the top of the bath. You
must recharge your battery IMMEDIATELY.
The RED light signals that a safety mechanism has been
activated, which prevents the Neptune from lowering
you to the bottom of the bath if there is insucient
charge to bring you back up again. You should NEVER
start a bath when the hand control light is RED.
If the battery status indicator was continuous GREEN at
the end of your last bath, there will be sucient charge
to continue with your next bath, provided this occurs
within seven days. If in doubt, recharge the battery
before use.
Battery status
indicator
Figure 6
Up
Down
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operating instructions
NOTE:
• The battery stick should remain connected to the hand
control whenever it is not being recharged. It should
only be disconnected when the Neptune is being
removed from the bath or when recharging is
required.
•
The Neptune is not designed for continuous operation.
Allow 15 minute intervals between consecutive baths.

07
When you want to be raised, press the UP button until
you reach level with the top of the bath. Move onto the
side ap and lift each leg carefully out of the bath.
If the RED light (indicating low charge ) appears on the
hand control whilst descending, a safety feature will be
activated which will prevent you from going down any
further. Press the UP button and the Neptune will raise
you safely to the top of the bath.
After your bath, fold the side aps back onto the seat
and lower the Neptune to the bottom of the bath.
NB if the RED light has appeared on the hand control
preventing you from doing this, recharge the battery
stick immediately (see section 6“Charging the battery”)
and lower the Neptune to the bottom of the bath as
soon as possible thereafter.
All movement can be instantly terminated by sliding the
battery stick out of the hand control.
If the hand control and battery stick fall into the water,
remove immediately; however there is NO danger as
both are waterproof.
5. Using the Neptune
You should always leave your Neptune in the down
position when not in use.
To raise the Neptune, press the UP button on the hand
control (see g 6, page 6) and the Neptune will rise.
If the Neptune reaches its maximum limit of travel (up
or down), there will be a short delay before the Neptune
will operate again.
As the Neptune rises to the height of the bath, the side
ap will fold out and bridge the gap between the seat
and the side of the bath. The Neptune is a very powerful
lifting device and it is essential that the side aps are
not allowed to catch under handrails, soap dishes,
tile edges, vanity shelves or other obstructions when
rising. In the unlikely event that the side ap does get
caught, immediately lower the Neptune by pressing the
DOWN button (see g 6, page 6). Pull the side ap free
from the obstruction, then resume the lifting operation.
The side aps may be prevented from being caught
on xed obstructions by tting side ap protectors
(available as accessories from Mountway).
Before transferring onto the Neptune, check the water
temperature in the bath.
With the seat level at the height of the bath and the side
aps bridging the gap, you may now sit on the ap and
move on to the seat. Lift each leg over the side of the
bath and make yourself comfortable. You may nd it
easier to transfer if you wet the seat and side aps rst.
Using the hand control, press the DOWN button (see
g 6) and you will be lowered gently. When the button
is released, the Neptune will stop immediately and will
remain at that position until the button is pressed again.
If you continue to press the DOWN button, the Neptune
will automatically stop at its lowest position.
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08
6. Charging the battery
Prior to rst operation or after long periods of non-
use (typically 7-10 days), ensure the battery stick
is placed on charge until the green light appears
on the charger. This may take up to 2 hours. (See
section 6 “Charging the battery”.)
When not in use or being recharged, the battery stick
should remain connected to the hand control.
The battery stick should be charged immediately when
the RED light has appeared on the hand control, or as
soon as possible after your bath when the FLASHING
GREEN light appears.
It is also possible to place the battery stick on charge
after each bath without the risk of overcharging.
To charge the battery, the battery stick must be
disconnected from the hand control. To do this, slide the
battery stick out of the hand control and place it in the
charger cradle (see g 2). Plug the charger into the mains
electricity supply outside the bathroom and switch on.
The LED on the charger box will initially ash in a quick
sequence of red, green, red, green, before a constant
red light appears to indicate charging is in progress.
When the battery has been fully recharged, the red light
turns green. The green light indicates the battery is fully
charged and is now ready for use. The battery can also
remain continuously on trickle charge until the next
bath.
A at battery takes approximately 2 hours to fully
recharge.
7. Removing the Neptune
Should you wish to remove the Neptune from the bath,
always ensure the seat is in the lowest position.
Remove the battery stick from the hand control. Place
the hand control and cable on to the seat and fold the
side aps in.
Then simply slide the seat up until it is clear of the
vertical tubes and lay it carefully on its side on the oor.
To remove the base frame, apply gentle forward pressure
to the top of one of the tubes, pulling the tags on each
of the rear suckers at the same time. Continue to tilt
the base frame forward. Release the tags on the front
suckers and lift out of the bath. When lifting any part of
the Neptune out of the bath, always lift as close to your
body as possible. To prevent the suckers from gripping
the bath again, it may be helpful to place a annel or
towel underneath each sucker once released.
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NOTE:
• Do not cover the battery stick whilst charging.
• Ensure the battery stick is disconnected from the
charger cradle once the mains power is switched o,
or if the charger plug is removed from the mains
socket. This will prevent the battery discharging.

09
8. Storing the Neptune
When the Neptune is not installed in the bath, it may be
stored upright in its lowest position or lying on its side.
If the Neptune remains in the bath, you should leave it
in its lowest position, but always ensure the suckers are
rmly attached to the bath before use.
• The Neptune is designed so that it can be carried
in two parts. The seat will detach from the base
frame without the transportation clip in place.
• When storing the Neptune, ensure that the hand
control is not dangling. See suggested storage
method (g 7).
Figure 7
Recommendations for storage of hand control during transit/
handling when not in original packaging.
1. Place the transportation clip on one of the base frame tubes.
(as shown in A)
2. Wrap hand control cable around the tubes in a clockwise direction
(starting as shown in A) until three coils are complete.
(as shown in B)
3. Tuck the hand control between the cables with the green cover facing
towards the seat keeping the cable as straight as possible.
(as shown in B)
4. To remove the hand control to prepare for use or cleaning, simply
reverse the above steps.
A
B
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10
11. Warranty
This product is sold with the benet that, in the event
of any defect of manufacture or material appearing on
the frame within 60 months of the date of the receipt of
the product, the defect will be rectied free of charge,
provided that:
a) reasonable evidence is provided (e.g. purchase invoice
or delivery note) that the product was purchased not
more than 60 months prior to the date of claim; and
b) the defect is not attributable to accidental damage
(either in transit or otherwise) fair wear and tear, wilful
damage, misuse or unauthorised repair.
The battery is guaranteed for 24 months to power
(when fully charged) one bathing cycle at full load
(160kg). (See section 4 “The hand control” and section
14 “Technical data – The bathing cycle”). Other
consumables such as suction feet and charger are also
guaranteed for 24 months.
Consumers’statutory rights are not aected.
9. Cleaning
Clean the Neptune as frequently as you clean your bath,
using the same non-abrasive cleaners. Should you wish
to disinfect it, use a soft brush or cloth and wipe down
with a proprietary sterilising solution or anti-bacterial
cleaner. Cleaning agents should be used in accordance
with the manufacturer’s guidelines. Rinse the product
with clean water. Wipe and dry using a clean cloth. Bath
oils and other additives are generally easily removed
with washing-up liquid. Do not allow oils or other
additives to build up.
It is preferable to remove oily deposits frequently as, in
the course of time, they may lead to degradation of the
natural rubber suckers. SOLVENT-based cleaners, such
as white spirit, should NOT be used.
It is also advisable to clean the bath surface under the
suckers from time to time.
The Neptune can be washed in an automated washing
machine (to a maximum temperature of 73°C for 3
minutes), however the battery MUST be removed and
washed by hand.
10. Maintenance and servicing
The Neptune is designed to be maintenance-free for
many years. However, it should be inspected annually
either by your supplier or other qualied person. This
person will inspect the bath lift to ensure that there
are no loose ttings or other evidence of mechanical
damage.
There are no user serviceable parts in the Neptune.
Repairs and servicing must be entrusted only to your
Neptune dealer or other Mountway authorised repairer.
Should local facilities be unavailable, then Mountway
oers an inspection, repair and/or refurbishment service
at its factory. To arrange for this service, please contact
Mountway – details on the back page
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11
• When the Neptune is used communally, we
recommend cleaning the seat with a suitable
sterilising solution or anti-bacterial cleaner after
each use. Rinse the seat thoroughly with water
before use.
• The actuator should not be operated when not
tted to the seat.
• Should you elect to move the base frame and seat
assembly as one piece, we recommend that the
transportation clip is correctly in place – (see g 3).
• To ensure the hand control is not subject to
accidental damage, please do not leave to hang
down freely.
• DISPOSAL: The plastic, metal parts, packaging
materials and rubber suckers are recyclable but
the battery stick, which contains the Nickel Metal
Hydride (NiMH) battery, should be disposed
of only by returning it to your supplier, the
manufacturer or an authorised disposal point.
12. Precautions
• Do not use the Neptune for uses other than
that for which it is designed and do not use it in
combination with other lifting or moving devices.
• Always check that the Neptune suckers are all
rmly attached to the bath before use.
• The Neptune should not be used under a constant
ow of water i.e. running tap.
The battery must not be subjected to high
pressure, high temperature cleaning. The actuator
must not be totally submerged in water.
• As the Neptune is rising, ensure that the side-aps
do not become caught under any obstructions,
such as bath handles, soap dishes or tile edges.
• Before transferring onto the Neptune, ensure that
the side aps are level with and supported by the
side of the bath.
• Before transferring onto the Neptune, check the
water temperature in the bath.
• Ensure that no part of the body can become
trapped when transferring on to the seat or when
raising and lowering yourself on the Neptune.
• The battery stick is for use with Mountway Bath
Lifts only and cannot be used to operate any
other product.
• The hand control and battery stick are
waterproof. If the hand control or battery stick
have been immersed in water, they remain
perfectly safe but should be wiped dry.
• Ensure the bridge moulding is in place and the
actuator end is located correctly in the base frame
socket when installing the Neptune (see g 5).
• Use only the Mountway charger to charge the
Neptune battery and for no other purpose. Never
use any other charger. Ensure that no metal
objects touch the contacts on the battery stick, as
this will damage the battery. Never charge in the
bathroom or any humid area. Charge in a dry area
only. Ensure your hands are dry before you do this.
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12
14. Technical data
The Neptune seat is made of glass-lled polypropylene.
The base frame is an aluminium casting which is coated
with electrostatically deposited polyester. The tubes are
anodised aluminium. The hand control and battery stick
are made of ABS. The hand control button cover is made
of thermoplastic elastomer.
The Neptune is in the ocial category of “internally
powered equipment” and is not suitable for use in the
presence of ammable anaesthetic mixture with air or
nitrous oxide.
13. Symbols
To comply with international standards for medical
equipment, the following symbols will be found on the
Neptune labels.
This means that only direct current from a small battery is used to power your Neptune.
There is NO connection to mains electricity when in use, so there is no risk of electric shock.
This means that the Neptune is type B medical equipment and meets international
standards for electrical safety.
This means that the bath lift is sealed to the international standard against the eects of
water spray.
This means that the battery stick is sealed to the international standard against the eects
of immersion in water to a depth of 1 metre.
This means that the hand control is protected against long periods of immersion in water
under pressure.
This symbol is found on the hand control and means the light represents the battery
status.
This means PLEASE READ THE INSTRUCTIONS BEFORE INSTALLATION OR USE.
Do not bin/dispose
IP66
IP68
The equipment is tested in accordance with:
• BS EN 60601-1 : 1990
• The European Council Directive 89/336/EEC relating to
Electromagnetic Compatibility.
• The European Council Directive 93/42/EEC relating to
Medical Devices.
• The European Council Directive 73/23/EEC relating to
electrical safety.
IP67
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13
The bathing cycle:
For one bath, it is assumed that the Neptune will be
raised from its storage position at the bottom of the bath
to the height of the bath, then lowered into the water
supporting a person of up to 160kg. After bathing, the
Neptune will raise the person to the height of the bath
and should then be lowered to the bottom of the bath
until next required.
If insucient charge is left in the battery to return the
Neptune to the bottom of the bath for correct storage
after bathing, the battery should be recharged as soon
as possible (see section 5 “Using the Neptune” and
section 6 “Charging the battery”).
Neptune
Lifting capacity (person) 160 kg (25.0 st)
Net weight
(excluding battery)
9.6 kg
Seat height UP 435mm (17.1 in)
Seat height DOWN 70mm (2.8 in)
Power input 14.4V dc nominal 7A max
Duty cycle One bath per 15 minutes
Degree of protection IP66
Hand control (battery)
Input 14.4V dc nominal 1.0A
Output 14.4V dc nominal 7A max
Degree of protection IP 68
Battery stick IP67
Battery charger
Input 100-240V ac 50-60Hz 1.0A
Output 14.4V dc nominal 1.0A
Operating and charging
Temperatures
Max 40°C (104°F)
Min 0°C (32°F)
Shipping and storage
Weight (packaged) 12.3 kg (27 lbs)
Shipping volume 0.2 m3(7.1ft3)
Temperatures
Max 40°C (104 °F)
Min -10°C (14 °F)
Humidity
Max 90% RH
Min 10% RH
Pressure
Max 125 kPa (18.4 psi)
Min 73 k Pa (10.7 psi)
This product is suitable for transport in pressurised aircraft holds
Figure 8
190mm 350mm 190mm 410mm
735mm
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580mm

14
ITEM
NO.
PART NUMBER DESCRIPTION
1 A001 SEAT
2 AB003 ACTUATOR SNAP PIN
3 A002L STD SIDE FLAP (LEFT)
4 A002R STD SIDE FLAP (RIGHT)
5 A003 HINGES (4)
6 A018R LARGE SIDE FLAP (RIGHT)
7 A018L LARGE SIDE FLAP (LEFT)
8 A263 ACTUATOR
9 AB105 HAND CONTROL NiMH
10 ACTHCA ACTUATOR, HAND CONTROL & CONNECTOR ASSEMBLY
11 A010 BRIDGE MOULDING
12 A014 SUPPORT BLOCK
13 A007 BASE FRAME
14 K504 SUCKER
15 CU-3000 SMART CHARGER NiMH
16 A230 BATTERY STICK
15. Parts List
4
3
6
1
16
2
7
14
14
5
13
12
11
10
9
8
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15

Mountway Limited
Tafarnaubach Ind. Est. Tredegar NP22 3AA UK
tel [phone] fax [phone]
e-mail [e-mail]
www.mountway.com
Part NoA234
Issue No 05
12/08
© Mountway Limited 2008
Mountway Limited reserve the right to alter
specications to products or packaging at any time