MSI PRO AP243T 12M User manual

PRO Series
All-in-One PC
PRO AP243T 12M (MS-AE10)
PRO AP243TP 12M (MS-AE10)
PRO AP243 13M (MS-AE10)
PRO AP243P 13M (MS-AE10)
PRO AP243TP 13M (MS-AE10)
User Guide

2Contents
Contents
Getting Started.............................................................................................................. 3
Package Contents................................................................................................... 3
Safety & Comfort Tips ............................................................................................ 3
System Overview..................................................................................................... 4
Hardware Setup.................................................................................................... 10
Component Replacement & Upgrade .................................................................. 16
Windows 11 System Operations................................................................................ 18
Power Management ............................................................................................. 18
Network Connections........................................................................................... 22
System Recovery .................................................................................................. 30
F3 Hotkey Recovery (Optional) .................................................................................. 32
Troubleshooting.......................................................................................................... 33
Safety Instructions...................................................................................................... 35
TÜV Rheinland Certification....................................................................................... 37
ENERGY STAR Certification....................................................................................... 37
Regulatory Notices..................................................................................................... 38
Revision
V1.1, 2023/04

3
Getting Started
Getting Started
This chapter provides you with the information on hardware setup procedures. While
connecting devices, be careful in holding the devices and use a grounded wrist strap
to avoid static electricity.
Package Contents
All-in-One PC PRO AP243T 12M, PRO AP243TP 12M
PRO AP243 13M, PRO AP243P 13M, PRO AP243TP 13M
Documentation
User Guide (Optional)
Quick Start Guide (Optional)
Warranty Card & Warranty Book (Optional)
Accessories
Mouse (Optional)
Keyboard (Optional)
Webcam Privacy Shutter (Optional)
External Power Supply
Power Cord
⚠
Important
∙
Contact your place of purchase or local distributor if any of the items is damaged or
missing.
∙
Package contents may vary by country.
∙
The included power cord is exclusively for this personal computer and should not be
used with other products.
Safety & Comfort Tips
∙Choosing a good workspace is important if you have to work with your PC for a long
period of time.
∙Your work area should have enough illumination.
∙Choose the proper desk and chair and adjust their height to fit your posture when
operating.
∙When sitting on the chair, sit straight and keep a good posture. Adjust the chair’s
back (if available) to support your back comfortably.
∙Place you feet flat and naturally on the floor, so that your knees and elbows have the
proper position (about 90-degree) when operating.
∙Put your hands on the desk naturally to support your wrists.
∙Avoid using your PC in a place where discomfort may occur (such as on the bed).
∙The PC is an electrical device. Please treat it with great care to avoid personal
injury.

4Getting Started
System Overview
PRO AP243TP 12M, PRO AP243P 13M, PRO AP243TP 13M
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5
Getting Started
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10 11 12 13
14 15
15 16 17
8

6Getting Started
PRO AP243T 12M, PRO AP243 13M
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7
Getting Started
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10 11 12 13
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1Digital Microphone
2IR Webcam Module
The IR Webcam Module supports infrared-based facial recognition for
instant access to your computer.
3Brightness Adjustment Button
4Power Button
5Cable Routing Hole

8Getting Started
6USB 2.0 Port
This connector is provided for USB peripheral devices. (Speed up to 480
Mbps)
⚠
Important
High-speed devices are recommended for USB 3.2 ports whereas low-
speed devices, such as mouse or keyboard, are suggested to be plugged
into the USB 2.0 ports.
7Stereo Speaker
8Kensington Lock
9Power Jack
10 HDMI™ Connector
Supports 4K@60Hz as specified in HDMI™ 2.1.
⚠
Important
∙
Available for the processor with integrated graphics.
∙
Graphics specifications may vary depending on the installed CPU.
11 DisplayPort Connector
Supports 4K@60Hz as specified in DisplayPort 1.4.
⚠
Important
∙
Available for the processor with integrated graphics.
∙
Graphics specifications may vary depending on the installed CPU.
12 LAN Jack
The standard RJ-45 LAN jack is provided for connection to the Local Area
Network (LAN). You can connect a network cable to it.
LINK/ACT
LED
SPEED
LED
LED Status Description
Link/ Activity
LED
Off No link
Yellow Linked
Blinking Data activity
Speed LED
Off 10 Mbps
Green 100 Mbps
Orange 1 Gbps

9
Getting Started
13 USB 3.2 Gen 2 Port (Type-C)
This connector is provided for USB peripheral devices. This connector can
provide up to 5V/3A of power. (Speed up to 10 Gbps)
14 USB 3.2 Gen 2 Port
This connector is provided for USB peripheral devices. (Speed up to 10
Gbps)
15 USB 3.2 Gen 1 Port
This connector is provided for USB peripheral devices. (Speed up to 5 Gbps)
16 Mic-In Jack
17 Line-Out Jack

10 Getting Started
Hardware Setup
Installing the Stand
1. Leave the PC in its protective foam packaging. Align the stand bracket to the rear
groove.
2. Tighten the stand bracket with screws.
3. Connect the base to the stand and tighten the base screw to secure the base.
4. Align and push the hinge cover towards the rear groove until it locks in place.
5. Make sure the stand assembly is properly installed before setting the PC upright.
PRO AP243TP 12M, PRO AP243P 13M, PRO AP243TP 13M
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3

11
Getting Started
PRO AP243T 12M, PRO AP243 13M
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3
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1
⚠
Important
∙
Place the monitor on a soft, protected surface to avoid scratching the display panel.
∙
Do not use any sharp objects on the panel.
∙
The groove for installing the stand bracket can also be used for wall mount. Please
contact your dealer for proper wall mount kit.
∙
This product comes with NO protective film to be removed by the user! Any
mechanical damages to the product including removal of the polarizing film may
affect the warranty!

12 Getting Started
Connecting the Power
Connect the external power supply to the AIO PC and plug in the power cord.
∙External Power Supply 120W, 19.5V
• Input: 100-240V~, 50-60Hz
• Output: 19.5V 6.15A
PRO AP243TP 12M, PRO AP243P 13M, PRO AP243TP 13M
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PRO AP243T 12M, PRO AP243 13M
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13
Getting Started
Press the power button to power on the AIO PC.
PRO AP243TP 12M, PRO AP243P 13M, PRO AP243TP 13M
PRO AP243T 12M, PRO AP243 13M

14 Getting Started
Adjusting the Monitor
This AIO PC is designed to maximize your viewing comfort with its adjustment
capabilities.
⚠
Important
∙
The illustrations are for reference only. Your AIO PC may vary in appearance.
∙
Please make sure the AIO PC has been grounded to earth through the AC power
cord and the electrical outlet before powering on the AIO PC.
∙
Do not use any sharp objects on the display panel.
∙
Avoid touching the display panel when adjusting the monitor.
PRO AP243TP 12M, PRO AP243P 13M, PRO AP243TP 13M
130mm
-4° +20°

15
Getting Started
PRO AP243T 12M, PRO AP243 13M
-4° +20°

16 Getting Started
Component Replacement & Upgrade
Please note that certain components preinstalled in the product may be upgradable or
replaceable by user’s request depending on the models users purchased.
PRO AP243TP 12M, PRO AP243P 13M, PRO AP243TP 13M

17
Getting Started
PRO AP243T 12M, PRO AP243 13M
For any further information on the product users purchased, please contact the local
dealer. Do not attempt to upgrade or replace any component of the product if you are
not an authorized dealer or service center, since it may cause the warranty void. It is
strongly recommended that you contact the authorized dealer or service center for
any upgrade or replace service.

18 Windows 11 System Operations
Windows 11 System Operations
⚠
Important
All information and Windows screenshots are subject to change without prior notice.
Power Management
Power management of personal computers (PCs) and monitors has the potential to
save significant amounts of electricity as well as deliver environmental benefits.
To be energy efficient, turn off your display or set your PC to sleep mode after a period
of user inactivity.
1. Right-click [Start] and select [Power Options] from the list.
2. Adjust [Screen and sleep] settings and select a power mode from the list.
3. To choose or customize a power plan, type control panel in the search box and
select [Control Panel].
4. Open up [All Control Panel Items] window. Select [Large icons] under [View by]
drop-down menu.
5. Select [Power Options] to continue.
6. Select a power plan and fine-tune the settings by clicking [Change plan settings].
7. To create your own power plan, select (Create a power plan).
8. Select an existing plan and give it a new name.
9. Adjust settings for your new power plan.
10.The [Shut down or sign out] menu also presents power saving options for rapid and
easy management of your system power.
Energy Savings
The power management feature allows the computer to initiate a low-power or
“Sleep” mode after a period of user inactivity. To take advantage of these potential
energy savings, the power management feature has been preset to behave in the
following ways when the system is operating on AC power:
∙Turn off the display after 10 minutes
∙Initiate Sleep after 30 minutes
Waking the System Up
The computer shall be able to wake up from power saving mode in response to a
command from any of the following:
∙the power button,
∙the network (Wake On LAN),
∙the mouse,
∙the keyboard.
Energy Saving Tips:
∙Turn off the monitor by pressing the monitor power button after a period of user
inactivity.

19
Windows 11 System Operations
∙Tune the settings in Power Options under Windows OS to optimize your PC’s power
management.
∙Install power saving software to manage your PC’s energy consumption.
∙Always disconnect the AC power cord or switch the wall socket off if your PC would
be left unused for a certain time to achieve zero energy consumption.
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20 Windows 11 System Operations
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6
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