MSI X399 GAMING PRO CARBON AC User manual

1
Unpacking
Unpacking
Thank you for buying the MSI®X399 GAMING PRO CARBON AC motherboard. Check
to make sure your motherboard box contains the following items. If something is
missing, contact your dealer as soon as possible.
SLI Bridge
Connector
I/O Shield
Drivers & Utilities
Disc
Motherboard User
Guide
Quick Guide
OC Fan Stand
Motherboard
SATA Cable Labels
Case Badge
* MSI®does not guarantee the risks or damages caused by changing the cover.
** These pictures are for reference only and may vary without notice.
SATA Cable x4
1 to 2 RGB LED Extension
Y Cable 80cm x1
3D X-MOUNTING
Screw Pillars
Exchangeable
Plates Box x1*
Antenna x2
Screw
Wi-Fi/Bluetooth PCIe Card
USB Cable

2Safety Information
Safety Information
yThe components included in this package are prone to damage from electrostatic
discharge (ESD). Please adhere to the following instructions to ensure successful
computer assembly.
yEnsure that all components are securely connected. Loose connections may cause
the computer to not recognize a component or fail to start.
yHold the motherboard by the edges to avoid touching sensitive components.
yIt is recommended to wear an electrostatic discharge (ESD) wrist strap when
handling the motherboard to prevent electrostatic damage. If an ESD wrist strap is
not available, discharge yourself of static electricity by touching another metal object
before handling the motherboard.
yStore the motherboard in an electrostatic shielding container or on an anti-static pad
whenever the motherboard is not installed.
yBefore turning on the computer, ensure that there are no loose screws or metal
components on the motherboard or anywhere within the computer case.
yDo not boot the computer before installation is completed. This could cause
permanent damage to the components as well as injury to the user.
yIf you need help during any installation step, please consult a certified computer
technician.
yAlways turn off the power supply and unplug the power cord from the power outlet
before installing or removing any computer component.
yKeep this user guide for future reference.
yKeep this motherboard away from humidity.
yMake sure that your electrical outlet provides the same voltage as is indicated on the
PSU, before connecting the PSU to the electrical outlet.
yPlace the power cord such a way that people can not step on it. Do not place anything
over the power cord.
yAll cautions and warnings on the motherboard should be noted.
yIf any of the following situations arises, get the motherboard checked by service
personnel:
Liquid has penetrated into the computer.
The motherboard has been exposed to moisture.
The motherboard does not work well or you can not get it work according to user
guide.
The motherboard has been dropped and damaged.
The motherboard has obvious sign of breakage.
yDo not leave this motherboard in an environment above 60°C (140°F), it may damage
the motherboard.

3
Quick Start
DDR4 Memory
Graphics Card
SATA Hard Disk Drive
SATA DVD Drive
A Package of Screws
Phillips Screwdriver Torqkey Screwdriver
Chassis
Power Supply Unit
Thermal Paste
Quick Start
Preparing Tools and Components
AMD®Ryzen
Threadripper CPU CPU Fan

4Quick Start
CPU
Installing a Processor
https://youtu.be/yk4EpVUU03E
19
12
35
6
4
7
8
9
10
13
11
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17

5
Quick Start
Installing DDR4 memory
http://youtu.be/T03aDrJPyQs
1
2
2
3
D2 D1 C2 C1 CPU A1 A2 B1 B2
1 DIMM
SocketTR4 CPU
2 DIMMs
4 DIMMs
8 DIMMs

6Quick Start
Connecting the Front Panel Header
http://youtu.be/DPELIdVNZUI
1
2 10
9
JFP1
1 HDD LED + 2 Power LED +
3 HDD LED - 4 Power LED -
5 Reset Switch 6 Power Switch
7 Reset Switch 8 Power Switch
9 Reserved 10 No Pin
RESET SW
POWER SW
POWER LED+
POWER LED-
HDD LED
HDD LED
RESET SW
JFP1
HDD LED HDD LED -
HDD LED +
POWER LED -
POWER LED +
POWER LED

7
Quick Start
Installing the Motherboard
1
2

8Quick Start
Installing SATA Drives
http://youtu.be/RZsMpqxythc
1
23
4
5

9
Quick Start
1
Installing a Graphics Card
http://youtu.be/mG0GZpr9w_A
2
3
4
5
6

10 Quick Start
Connecting Peripheral Devices

11
Quick Start
Connecting the Power Connectors
http://youtu.be/gkDYyR_83I4
ATX_PWR1 CPU_PWR1
CPU_PWR2 PCIE_PWR1

12 Quick Start
Power On
1
4
2
3

13
Contents
Contents
Unpacking .............................................................................................................. 1
Safety Information................................................................................................. 2
Quick Start ............................................................................................................. 3
Preparing Tools and Components.......................................................................... 3
Installing a Processor............................................................................................. 4
Installing DDR4 memory ........................................................................................ 5
Connecting the Front Panel Header....................................................................... 6
Installing the Motherboard..................................................................................... 7
Installing SATA Drives............................................................................................. 8
Installing a Graphics Card ...................................................................................... 9
Connecting Peripheral Devices............................................................................ 10
Connecting the Power Connectors....................................................................... 11
Power On............................................................................................................... 12
Specifications....................................................................................................... 16
Block Diagram .................................................................................................... 21
Rear I/O Panel ..................................................................................................... 22
Audio Ports Configuration.................................................................................... 22
LAN Port LED Status Table................................................................................... 22
Realtek HD Audio Manager .................................................................................. 23
Overview of Components .................................................................................... 25
CPU Socket ........................................................................................................... 27
OC1: GAME BOOST Knob ..................................................................................... 30
JSLOW1: Slow Mode Booting Jumper.................................................................. 31
DIMM Slots............................................................................................................ 32
PCI_E1~6: PCIe Expansion Slots.......................................................................... 34
Installing the Wi-Fi/Bluetooth PCIe card ............................................................. 36
M2_1~3: M.2 Slots (Key M) ................................................................................... 37
SATA1~8: SATA 6Gb/s Connectors ....................................................................... 38
JFP1, JFP2: Front Panel Connectors ................................................................... 38
CPU_PWR1~2, ATX_PWR1, PCIE_PWR1: Power Connectors.............................. 39
JUSB1~2: USB 2.0 Connectors............................................................................. 40
JUSB4~5: USB 3.1 Gen1 Connectors ................................................................... 40
JUSB3: USB 3.1 Gen2 Type-C Connector............................................................. 41
CPU_FAN1, PUMP_FAN1, SYS_FAN1~4: Fan Connectors................................... 42
JAUD1: Front Audio Connector ............................................................................ 42
JCI1: Chassis Intrusion Connector....................................................................... 43
JTPM1: TPM Module Connector........................................................................... 43

14 Contents
JBAT1: Clear CMOS (Reset BIOS) Jumper........................................................... 44
POWER1, RESET1: Power Button, Reset Button ................................................. 44
JRGB1, JRAINBOW1: RGB LED connectors......................................................... 45
Onboard LEDs ...................................................................................................... 46
EZ Debug LED....................................................................................................... 46
PCIe x16 slot LEDs................................................................................................ 46
DIMM LEDs ........................................................................................................... 46
XMP LED ............................................................................................................... 46
Fan LEDs............................................................................................................... 47
LED light effect demonstration components....................................................... 47
Debug Code LED................................................................................................... 48
Hexadecimal Character Table .............................................................................. 48
Boot Phases.......................................................................................................... 48
Debug Code LED Table ......................................................................................... 48
ACPI States Codes................................................................................................ 50
Changing Plates................................................................................................... 51
Replacing heatsink plate...................................................................................... 51
Replacing audio cover plate ................................................................................. 51
Replacing I/O cover plate ..................................................................................... 52
BIOS Setup ........................................................................................................... 53
Entering BIOS Setup............................................................................................. 53
Resetting BIOS...................................................................................................... 54
Updating BIOS....................................................................................................... 54
EZ Mode ................................................................................................................ 56
Advanced Mode .................................................................................................... 58
SETTINGS.............................................................................................................. 59
Advanced............................................................................................................... 59
Boot....................................................................................................................... 63
Security................................................................................................................. 64
Save & Exit............................................................................................................ 65
OC.......................................................................................................................... 66
M-FLASH .............................................................................................................. 70
OC PROFILE.......................................................................................................... 71
Software Description........................................................................................... 72
Installing Windows®10......................................................................................... 72
Installing Drivers .................................................................................................. 72
Installing Utilities ................................................................................................. 72
APP MANAGER ..................................................................................................... 73
LIVE UPDATE 6...................................................................................................... 74
COMMAND CENTER ............................................................................................. 76

15
Contents
GAMING APP......................................................................................................... 80
X-BOOST ............................................................................................................... 85
MYSTICLIGHT........................................................................................................ 87
MSI SMART TOOL ................................................................................................. 89
RAMDISK............................................................................................................... 91
GAMING LAN MANAGER ...................................................................................... 92
DRAGON EYE ........................................................................................................ 94
Nahimic 2.............................................................................................................. 95
SteelSeries Engine 3 ............................................................................................ 99
CPU-Z.................................................................................................................. 101
TriDef VR ............................................................................................................. 102
TriDef SmartCam................................................................................................ 105
Troubleshooting ................................................................................................ 106

16 Specifications
Specifications
CPU Supports AMD®Ryzen Threadripper processor for SocketTR4
Chipset AMD® X399 Chipset
Memory
y8x DDR4 memory slots, support up to 128GB*
yQuad channel memory architecture**
ySupports DDR4 3600+(OC)/ 3466(OC)/ 3333(OC)/ 3200(OC)/
3066(OC)/ 2933(OC)/ 2800(OC)/ 2667(OC)/ 2400/ 2133 MHz*
* For the latest information about memory, please visit http://www.msi.com
** Please refer the DIMM Slots section for more details.
Expansion Slots y4x PCIe 3.0 x16 slots
y2x PCIe 2.0 x1 slots
Multi-GPU ySupports 4-Way NVIDIA®SLI™Technology
ySupports 4-Way AMD®CrossFire™Technology
LAN 1x Intel I211 Gigabit LAN controller
Wirsless LAN &
Bluetooth®
Intel®Dual Band Wireless-AC 8265 card
ySupports Wi-Fi 802.11 a/b/g/n/ac, dual band (2.4GHz,
5GHz) up to 867 Mbps speed.
ySupports Dual Mode Bluetooth®2.1, 2.1+EDR, 3.0, 4.0,
BLE, 4.2
Storage
yAMD®X399 Chipset
8x SATA 6Gb/s ports*
yAMD®CPU
3x M.2 slots (Key M)*
Supports up to PCIe 3.0 x4 and SATA 6Gb/s
M2_1, M2_3 slots support 2242/ 2260 /2280 storage
devices
M2_2 slot supports 2242/ 2260 /2280/ 22110 storage
devices
RAID
AMD®X399 Chipset
ySupports RAID 0, RAID 1 and RAID 10 for SATA storage
devices
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17
Specifications
Continued from previous page
USB
yASMedia®ASM3142 Chipset
1x USB 3.1 Gen2 (SuperSpeed USB 10Gbps) Type-C port
on the back panel
1x USB 3.1 Gen2 (SuperSpeed USB 10Gbps) Type-A port
on the back panel
yAMD®X399 Chipset
1x USB 3.1 Gen2 (SuperSpeed USB 10Gbps) Type-C port
through the internal USB connector
4x USB 3.1 Gen1 (SuperSpeed USB) ports available
through the internal USB connectors
6x USB 2.0 (High-speed USB) ports (2 Type-A ports on
the back panel, 4 ports available through the internal
USB connectors)
yAMD®CPU
8x USB 3.1 Gen1 (SuperSpeed USB) Type-A ports on the
back panel
Audio
yRealtek®ALC1220 Codec
y7.1-Channel High Definition Audio
ySupports S/PDIF output
Back Panel
Connectors
y1x Clear CMOS button
y1x BIOS FLASHBACK+ button
y1x PS/2 keyboard/ mouse combo port
y2x USB 2.0 Type-A ports
1x BIOS FLASHBACK+ port
y8x USB 3.1 Gen1 Type-A ports
y1x LAN (RJ45) port
y1x USB 3.1 Gen2 Type-A port
y1x USB 3.1 Gen2 Type-C port
y5x OFC audio jacks
y1x Optical S/PDIF OUT connector
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18 Specifications
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Internal Connectors
y1x 24-pin ATX main power connector
y2x 8-pin ATX 12V power connector
y1x 6-pin ATX 12V power connector*
y8x SATA 6Gb/s connectors
y2x USB 2.0 connectors (supports additional 4 USB 2.0
ports)
y2x USB 3.1 Gen1 connectors (supports additional 4 USB 3.1
Gen1 ports)
y1x USB 3.1 Gen2 Type-C port
y1x 4-pin CPU fan connector
y1x 4-pin Water Pump connector
y4x 4-pin system fan connectors
y2x Front panel connectors
y1x Front panel audio connector
y2x RGB LED connector
y1x TPM module connector
y1x LED demo connector
* Provides additional power to PCIe x16 slots
Internal Buttons
y1x GAME BOOST knob
y1x Power button
y1x Reset button
y1x LED demo button
Jumper
y1x Clear CMOS jumper
y1x Chassis Intrusion connector
y1x Slow mode booting jumper
Debug LED y1x 2-Digit Debug Code LED
I/O Controller NUVOTON NCT6795 Controller Chip
Hardware Monitor
yCPU/System temperature detection
yCPU/System fan speed detection
yCPU/System fan speed control
Form Factor yATX Form Factor
y12 in. x 9.6 in. (30.4 cm x 24.3 cm)
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19
Specifications
Continued from previous page
BIOS Features
y1x 128 Mb flash
yUEFI AMI BIOS
yACPI 6.0, SM BIOS 3.0
yMulti-language
Software
yDrivers
yAPP MANAGER
yCOMMAND CENTER
yLIVE UPDATE 6
ySMART TOOL
yDRAGON EYE
yGAMING APP
yX-BOOST
yMYSTIC LIGHT
yRAMDISK
yGAMING LAN MANAGER
yNahimic Audio
ySteelSeriesEngine 3
yWTFast
yCPU-Z MSI GAMING
yNorton™ Internet Security Solution
yGoogle Chrome™ ,Google Toolbar, Google Drive
yTriDef® VR
yTriDef® SmartCam
Continued on next page

20 Specifications
Continued from previous page
Special Features
Audio Boost 4
Nahimic 2
GAMING LAN with Gaming LAN Manager
Triple Turbo M.2
Pump Fan
Smart Fan Control
Mystic Light
Mystic Light Extension
Mystic light SYNC
EZ DEBUG LED
DDR4 Steel Armor
M.2 Shield
PCI-E Steel Armor
Multi GPU – SLI Technology
Multi GPU – CrossFire Technology
DDR4 Boost
GAME Boost (go to 11)
OC Engine (Clock gen)
USB with type A+C
Lightning USB (3142)
Front Lightning USB (20PIN)
Military Class 6
7000+ Quality Test
VR Boost
VR Ready
GAMING HOTKEY
GAMING MOUSE Control
Click BIOS 5
BIOS FLASHBACK+
FirePro ready
GAMING Certified
SteelSeries Certified