MTM ZionCare User manual

ZionCare
Wearable device and application user guide.

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Instroduction
ZionCare is a platform that collects medical-grade data for sleep health monitoring, and it
includes a wearable pulse oximeter, an app on your phone and a web-portal for clinicians to
monitor your data remotely. In here, we will show your everything to get up and running
from wear the device correctly, to installs, to sign-in, and to your first sleeping report.
Compatibitily
ZionCare wearable device is compatible with mobile devices. Below is a condensed list of
compatible devices. All Apple products require iOS 13.0 or later.
⚫Android
⚫Huawei Y9
⚫Samsung A51
⚫Oppo Reno6 Z 5G
⚫iPhone
⚫iPhone 11 (iOS15.4.1)
Support
Any questions, concerns, or issues regarding the app may be resolved by contacting the MtM
support team. Clicking the “help” button on the app will prompt you to send an email to
MtM’s customer service department. Users may also contact our support team by phone or
direct email.
Email: [e-mail]
Phone: [phone]

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Guide menu
Wearable device and application user guide.............................................................................1
Instroduction......................................................................................................................2
Compatibitily......................................................................................................................2
Support...............................................................................................................................2
How to use the wearable device?..............................................................................................4
Device wear........................................................................................................................5
Device operation................................................................................................................6
Install the application.........................................................................................................8
Enable bluetooth transfer permission ...............................................................................9
Create an account ............................................................................................................10
Fill in the account information.........................................................................................11
Sign in...............................................................................................................................12
How to connect the wearable device to the application?.......................................................13
Device pairing...................................................................................................................14
Device connection............................................................................................................15
Record data ......................................................................................................................17
Synchronous data.............................................................................................................18
Start sync..........................................................................................................................19
Sleep report .....................................................................................................................20
Detailed data....................................................................................................................21
Sleep trends .....................................................................................................................22
Set measurement.............................................................................................................23
Record measurements.....................................................................................................24
Fill out the questionnaire.................................................................................................25
Troubleshooting .......................................................................................................................26
The app cannot connect to the wearable device.............................................................27
There was an error in registering an account. .................................................................28
Sync data waiting too long...............................................................................................28
No data after sync............................................................................................................29
After logging in, it shows that there is no network. ........................................................29

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How to use the wearable device?

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Device wear
Adjust the band at a suitable length.
Don't let the device edge over or cover
the wrist bone.
Clasp the folding buckle. Please note that
the device needs to wear snugly against
the skin and won't move back and forth
when you swing your arm.
Press reeds at the side of folding buckle
and pull up. Then, the device can be
removed.

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Device operation
Long press the button at the bottom right
of the wearable device to turn it on, please
pay attention to whether the battery is
sufficient.
After power on, the button on the lower
right side of the wearable device can switch
to the menu and select menu items.
After powering on, the button on the upper
right side of the wearable device can switch
the screen of time and detection mode, and
can also switch options in the menu.

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How to install the ZionCare application?

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Install the application
Apple users:
Go to the App Store and search for the
ZionCare App to download and install.
Android users:
Go to Google Play and search for ZionCare
App to download and install.

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Enable bluetooth transfer permission
After the installation is complete, the
ZionCare app needs to turn on the
Bluetooth transfer permission to upload the
wearable device data to the app.

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Create an account
If you don't have an account, you can sign
up by clicking Create Account after
entering the app .

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Fill in the account information
When registering an account, you need to
fill in basic data such as gender and
birthday.

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Sign in
If you have already registered an account,
you can go back to the login screen to log
in.

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How to connect the wearable device to
the application?

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Device pairing
Turn on the wearable device and the app,
and confirm that the Bluetooth function is
turned on, and the device can be
automatically connected via Bluetooth. The
first pairing requires a 6-digit verification
code, which will be displayed on the screen
of the wearable device. Enter and click to
match.
Help:
⚫How to use the wearable device?
⚫The wearable device cannot be
connected.

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Device connection
If the connection is successful, you can see
that the bluetooth symbol on the upper left
of the wearable device turns into a double
arrow symbol, and the wearable device icon
on the upper right of the app will also
switch to blue. If only the bluetooth symbol
is displayed, it means that the wearable
device has turned on the bluetooth.
function, but not connected to the app, just
open the app and keep it connected.
Help:
⚫How to use the wearable device?
⚫The wearable device cannot be
connected.

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How to record sleep and get reports?

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Record data
You can start recording data through the
menu of the wearable device, or through
the start recording button on the home
page of the application. If you enable it
through the application, please make sure
that the wearable device is connected.
Help:
⚫How to use the wearable device?
⚫The wearable device cannot be
connected.

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Synchronous data
After data collection is complete, you can
go to the homepage of the app and click
the Sync Data button to upload. At the
same time, the wearable device will display
the uploading icon. Please do not interrupt
the operation at this time, and please keep
the connection during the operation.
Help:
⚫How to use the wearable device?
⚫Sync data waiting too long.

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Start sync
Click the Start button on the
screen.
Let stand for 5-10 minutes to
upload data.
This screen will appear when
complete.

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Sleep report
After the upload is complete, you can go to
sleep and click the dark round button to
view the sleep report of the day.