Multiples MULTISHADE User manual

MULTISHADE
MANUAL AND MOTORIZED MODELS
Installation Manual
2023 VERSION

Installation Manual MultiShade 2023 1
PLEASE READ ME BEFORE ASSEMBLING
This section contains important warnings concerning your safety and the integrity
of your MultiShade.
BEFORE discarding your MultiShades packaging, we recommend that you take
inventory of all the parts as shown in section 1.4.
ATTENTION! It is essential to follow these instructions. An improper installation
of this product could result in serious personal injury or property damage.
BEFORE installing your MultiShade, check your installation surface to identify
any potential obstructions that could interfere with it during opening such as
fixtures or door handles.
CAUTION! Your MultiShade was not designed to withstand strong winds and
accumulations of rain, snow or ice. Such buildup could cause it to fall, causing
personal injury or property damage and rendering its warranty void.
WHEN IN DOUBT : consult a certified contractor.
To help make the installation easier, we are proud to direct you to our website,
where you will find a range of technical videos: https://zonepatio.ca/en/video-
tutorials/.
Please feel free to reach out to us should you have any questions or comments
you would like to share by contacting our Customer Service Department at the
following number : 1-866-441-4182 (CA), 1-800-736-0906 (USA) or
[email protected].

Installation Manual MultiShade 2023 2
TABLE OF CONTENTS
1 Preparation
1.1 Required tools
1.2 Unpacking your MultiShade
1.3 List of parts included
2 Installation on Wood, Vinyl or Aluminum Siding
2.1 Choosing the position
2.2 Installation of support brackets
3 Installation on Masonry
3.1 Installation of support brackets
4 Installing the Casing
4.1 Installing casing on the support brackets
4.2 Installing the cable guides
4.3 Connect the motor to AC and operate your MultiShade
4.4 The remote control and its support
4.5 Remote control channels
4.6 Lower limit adjusting and solidity testing
5 Maintenance and Safety
5.1. Fabric maintenance
5.2 Motor and remote control maintenance
5.3 Battery replacement
5.4 Preparing your MultiShade for winter
6 Appendices
6. A Resetting and synchronizing the motor and the remote control
6. B Programming upper and lower limits
6. C Adjusting the limits
7 Removing your MultiShade from its supports
8 Troubleshooting guide
Contact Us

Installation Manual MultiShade 2023 3
1 PREPARATION
1.1 Required Tools
Safety cutter for unpacking
Type A or B
2 ladders or stepladders
Measuring tape
Carpenter’s pencil or ink marker
Philips screwdriver
3 mm, 4 mm and 5 mm Allen keys
Drill bit 3/32 in
Masonry drill bit 3/16 in
Ratchet and socket 5/16 in
Drill
Level
Optional :
Stud finder
Hammer
Masking tape
Caulking
NOTE: Make sure you have helpers to install your MultiShade, we recommend at least 2
people to make sure the installation process goes smoothly. We also recommend that you
rent a manual lift or an electrical one such as a Skylift™.
.
A
B

Installation Manual MultiShade 2023 4
1.2 Unpacking your MultiShade
From the tube - for MultiShades of 3 to 7.5 feet
Remove all 8 drywall screws, 4 on each side. Make sure you remove all screws as
they may scratch or damage the casing or fabric.
Use a hammer and a large screwdriver to strike each of the wooden lids, near the
sides, at each end of the tube to release them. Remove the wooden lids.
Pull the MultiShade out of the tube and deposit onto a blanket or grass. You must be
at least 2 people to perform this operation safely.
Put the casing on easels or a blanket. A second person may be required for safety
purposes.
Put the hand crank aside (for manual models). Carefully remove the plastic wrap, do
not use a regular knife or a self-retracting knife for this could damage the MultiShade.
See the photos A and B in section 1.1.
Verify the contents of the tube and make sure you have all the items that are listed in
section 1.3.
From the box - for MultiShades of 8 to 15 feet
Your MultiShade will arrive in a long rectangular box tied to a pallet. Cut the straps
and remove the cover.
Remove the wooden arches and then cut the green straps. To remove the rest of the
packaging, we suggest that you use a security knife as shown in section 1.1.

Installation Manual MultiShade 2023 5
Pull the MultiShade out of the boxand deposit onto a blanket, grass or on trestles. You
must be at least 2 people to perform this operation safely. Please make sure you have
taken all the accessories packed out of the box, do not throw out your packaging until
you have all the items listed in section 1.3.
Once the MultiShade is safely on a blanket or on trestles for easier handling, make
sure the hand crank is on top (manual models only). Remove the accessories packed
on the MultiShade.
Carefully remove the plastic wrap, do not use a regular knife or a self-retracting knife
for this could damage the MultiShade. See the photos A and B in section 1.1.

Installation Manual MultiShade 2023 6
1.3 List of Parts Included
Wrapped with the MultiShade
1 hand crank –for manual models
Hardware Bag
1 remote control –for motorized models
2 cable guide brackets
2 support brackets for units less than 6 feet
3 support brackets for units 6 feet and more
1 M6 setting bolt with 1 nut per support bracket
(1 x 5 mm)
Masonry screw kit ¼’’x 1 ¾ ’’
#8 wood screw kit 1 ¾ ’’
Installation manual

2 INSTALLATION ON WOOD, VINYL OR ALUMINUM SIDING
THE INSTRUCTIONS ARE IDENTICAL FOR SOFFITS OR WALL MOUNT.
2.1 Choosing the Position
Groove # 1 on top of the casing is used for soffit mount.
Groove # 2 behind the casing is used for wall mount.
Determine where you wish to install your MultiShade.
For a wall mount, make sure there is a free space of 5.5’’
above the place chosen to accommodate the casing.
The fabric can unroll to a maximum length of 9.5'. It is important
to choose a position that will give you maximum protection, while
considering the length of the cable guides on each side of the
fabric.
You will need to cut the cable guides according to the height of
your installation. You can then program the motor to stop at the
necessary height. At the factory, the MultiShade has been
programmed at a height of 7’.
ATTENTION! Cut the cable guides once the installation is
completed.
NOTE: When installing on a wall, you must use shims to make sure that the support
bracket is perpendicular to the ground (i.e., 90o). Otherwise, you may cause the support
brackets to bend, which might result in the casing collapsing. We also recommend adding
caulking around the shims to prevent corrosion and water infiltration.
NOTE: When installing under soffits, you must find the position of the rafters or the metal
support that will hold the support brackets. All our casings are designed so that the support
brackets can be adjusted vis-à-vis the rafters or metal supports. You might have to use
shims.

2.2 Installation of support brackets
1. Position the bottom of each bracket 1 ¼” higher than the front
bottom of the casing taking into consideration that the casing is
5.5'' high when installed.
2. Trace a levelled horizontal line at this height. This will help with the
positioning of the other brackets.
3. Trace the ends of this line on each side of the casing making sure
to centre them on the window or door.
4. Position each support bracket to provide maximum support for your
casing. Position each bracket 6’’ to 12’’ from each end of the
casing.
NOTE: For casings wider than 6’, position the 3rd bracket as close
as possible to the casing’s centre. Make sure that the bracket is
screwed into a structural part of the house, even if it off centres it
slightly.
5. The support brackets should be oriented with the 2 screw holes
facing outward. The head of the screw must be pointing down.
6. Use a 3/32” bit to drill the 1’’ deep holes through the siding. Make
sure that you drill into a structural part of the house.
7. Using a Phillips screwdriver, tighten the 3 x # 8 ⅓” wood screws
provided, thereby securing the bracket to the wall. Depending on
your situation, you may need to use longer screws.
8. While tightening the screws, keep each support bracket levelled.
Do not overtighten the screws, Adjustments can be made if
necessary. Shims may be required.
WHEN IN DOUBT, consult a certified contractor.

3 INSTALLATION ON MASONRY
CAUTION! This method is only valid for solid brick walls. This excludes all types of
decorative bricks.
Make sure that the support bracket is perpendicular to the ground (i.e., 90o). Otherwise, you
may cause the support brackets to bend, which might result in the casing collapsing. We
recommend using shims if the installation surface is uneven. A flat surface is required for the
support brackets.
NOTE: It is more important to ensure good support than to follow the placement of the
diagram.
3.1Installation of Support Brackets
1. Position the bottom of each bracket 1 ¼” higher than the front
bottom of the casing taking into consideration that the casing is
5.5'' high when installed.
2. Make sure that each of the necessary screws is positioned at least
1” from the edge of a brick, this criterion being more important than
the desired height.
3. Draw a levelled horizontal line, making sure of the level of your
window or door as well. You may need to make small adjustments.
4. Trace the ends of this line on each side of the casing and make
sure to centre it on the window or door.
5. Position each bracket 6’’ to 12’’ maximum from each end of the
casing.
NOTE: For casings wider than 6’, position the 3rd bracket as close
as possible to the casing’s centre. Make sure that the bracket is
screwed correctly in a brick, even if it off centres it slightly.
6. Position the1st support bracket at the required height referring to
the bottom line.
7. Position each support brackets with the 2 holes at the top, and
mark the 3 places where the screws will hold the support bracket.
8. Repeat step 7 for the other support brackets.