Multitech MultiConnect rCell 100 Series User manual

MultiConnect rCell 100 Series User Guide 3
MultiConnect® rCell
100 Series Router
User Guide

MultiConnect rCell 100 Series User Guide 4
MultiConnect® rCell 100 Series Router User Guide
Intelligent Wireless Router
MTR-H6
S000555A, Revision A
Copyright
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights
reserved.
Copyright © 2013 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site or
product CD for current versions of our product documentation.
Revisions
Revision Date Description
A 06/06/2013 First release.
Trademarks
Trademarks and registered trademarks of Multi-Tech Systems, Inc. include MultiConnect, the Multi-Tech logo, and Multi-Tech. Windows is a
registered trademark of Microsoft Corporation in the United States and other countries. All other products or technologies referenced in this
manual are the trademarks or registered trademarks of their respective holders.
Contacting Multi-Tech Support
Online Support Portal: https://support.multitech.com
To better serve our customers, manage support requests and shorten resolution times, we have created the online web portal allowing you to
submit questions regarding Multi-Tech products directly to our technical support team. Get answers to your most complex questions, ranging
from implementation, troubleshooting, product configuration, firmware upgrades and much more.
To create an account and submit a Support Case on the Portal, visit https://support.multitech.com.
Knowledge Base and Support Services: www.multitech.com/support.go
The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi-Tech products. Visit
our support area on the website for other support services.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, Minnesota 55112 USA
Phone: [phone] or 800-328-9717 Fax: [phone]
Internet Address: www.multitech.com
Technical Support
Business Hours: M-F, 9am to 5pm CST
Country By Email By Phone
Europe, Middle East, Africa: [e-mail] (44) 118 959 7774
U.S., Canada, all others: s[email protected] [phone] or [phone]
Warranty
Warranty information can be found at: http://www.multitech.com/warranty.go

MultiConnect rCell 100 Series User Guide 3
Contents
Product Overview ...............................................................................................................................................5
Documentation ......................................................................................................................................................... 5
Package Contents...................................................................................................................................................... 6
Descriptions of LEDs.................................................................................................................................................. 6
Side Panels ................................................................................................................................................................ 7
Ethernet LED Descriptions..................................................................................................................................................... 7
Specifications ............................................................................................................................................................ 8
MTR-H6 ................................................................................................................................................................................. 8
Dimensions............................................................................................................................................................................ 9
Power Draw for MTR-H6 ....................................................................................................................................................... 9
RF Specifications.................................................................................................................................................................. 11
Safety Warnings ................................................................................................................................................12
Ethernet Ports Caution........................................................................................................................................................ 12
RF Safety.............................................................................................................................................................................. 12
Internal Lithium Battery ...................................................................................................................................................... 12
Interference with Pacemakers and Other Medical Devices ................................................................................... 13
Potential interference ......................................................................................................................................................... 13
Precautions for pacemaker wearers ................................................................................................................................... 13
Cellular Information ..........................................................................................................................................14
Antenna System for Cellular Devices ...................................................................................................................... 14
PTCRB Requirements for the Antenna.................................................................................................................... 14
Antenna Specifications ........................................................................................................................................... 14
GSM Antenna Requirements/Specifications ....................................................................................................................... 14
Installing the Router..........................................................................................................................................15
Account Activation for Wireless Devices ................................................................................................................ 16
Installing the SIM Card............................................................................................................................................ 17
Setting up Wi-Fi and GPS ........................................................................................................................................ 18
Resetting the Device ............................................................................................................................................... 18
Resetting the Device to Factory Defaults ............................................................................................................................ 18
Regulatory Compliance Statements...................................................................................................................19
Country/Region-Specific Statements...................................................................................................................... 19
EMC, Safety, and R&TTE Directive Compliance................................................................................................................... 19
EMC Requirements for the United States............................................................................................................... 19
47 CFR Part 15 Regulation Class B Devices.......................................................................................................................... 19

MultiConnect rCell 100 Series User Guide 4
EMC Requirements for Industry Canada............................................................................................................................. 20
Other Countries................................................................................................................................................................... 20
Waste Electrical and Electronic Equipment Statement .......................................................................................... 21
WEEE Directive .................................................................................................................................................................... 21
Instructions for Disposal of WEEE by Users in the European Union ................................................................................... 21
REACH Statement ................................................................................................................................................... 22
Registration of Substances .................................................................................................................................................. 22
Substances of Very High Concern (SVHC)............................................................................................................................ 22
Restriction of the Use of Hazardous Substances (RoHS) ........................................................................................ 23
Information on HS/TS Substances According to Chinese Standards ...................................................................... 24
Information on HS/TS Substances According to Chinese Standards (in Chinese) .................................................. 25

MultiConnect rCell 100 Series User Guide 5
Product Overview
This guide describes the MultiConnect rCell 100 Series router. The rCell family of routers is carrier approved
and ready-to-deploy. You can use your device to provide secure data communication between many types
of devices that use legacy as well as the latest communication technologies. Some device models support
Bluetooth and Wi-Fi communication to devices with these technologies. Also some device models support
GPS. The router has an integrated cellular modem and includes 10/100BaseT Ethernet and RS-232 serial
connectivity.
An image of the device follows:
Model Description
MTR-H6 3G HSPA backwards compatible
2G GPRS compatible
Documentation
The following documentation is available on the Multi-Tech Installation Resources website at
www.multitech.com/setup/product.go.
MultiConnect rCell 100 Series User Guide – This document. Provides an overview, safety and
regulatory information, schematics, and general device information.
AT Command Guides – This document describes the AT commands that can be used to control the
cellular radio in the device.
For HSPA and HSPA+ models, use AT commands guide, part number S000528.

MultiConnect rCell 100 Series User Guide 6
Package Contents
The package contents vary depending on the model you purchase. Some packages include a power supply,
antennas, Ethernet cable, mounting rod and documents. Other packages have only a mounting rod and
documents.
Descriptions of LEDs
The top panel contains the following LEDs:
Power and Status LEDs—The Power LED indicates that DC power is present and the Status LED blinks
when the unit is functioning normally.
Wi-Fi—Indicates if the device is serving as a Wi-Fi access point or acting as a Wi-Fi client. Not all
models support Wi-Fi.
Modem LEDs—Two modem LEDs indicate carrier detection and link status.
Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection.
Ethernet LEDs—These LEDs are not on the top panel. See the section Ethernet LED Descriptions for
descriptions of these LEDs.
LED Indicators
POWER Indicates presence of DC power when lit.
STATUS The LED is a solid light when the device is booting up, saving the configuration, restarting, or
updating the firmware. When the Status LED begins to blink, the router is ready for use.
WiFi Infrastructure mode:
The WiFi LED is lit when WiFi AP mode is enabled, unlit when disabled.
The LED flashes rapidly to indicate traffic.
Client mode:
The WiFi LED is lit when WiFi client mode is enabled.
The WiFi LED blinks slowly when associated with an Access Point.
The WiFi LED flashes rapidly to indicate traffic.
CD Carrier Detect. When lit, indicates data connection has been established.
LS Link Status.
OFF—There is no power to the cellular radio.
Continuously Lit—Powered and connected, but not transmitting or receiving.
Slow Blink (-0.2Hz) —Powered and searching for a connection.
Faster Blink (-3Hz)—Transmitting or receiving.
SIGNAL Signal strength for cellular.
ALL OFF—Unit is off, not registered on network, or extremely weak signal (0 < = RSSI < 6).
1 Bar “ON”—Very weak signal (7 < = RSSI <14).
1 Bar and 2 Bar “ON”—Weak signal (15 < = RSSI <23).
1 Bar, 2 Bar, and 3 Bar “ON”—Good signal (24 <= RSSI > = 31).

MultiConnect rCell 100 Series User Guide 7
Side Panels
The device has connectors on either side. The figure that follows shows the side which has a SIM card
holder, as well as Wi-Fi, Auxiliary, GPS and cellular antenna connectors. It also has a reset button.
Depending on the model of your device, the following items may or may not appear:
Aux connector
GPS connector
Wi-Fi connector
SIM card slot
The figure that follows shows the other side of the device, with its RS-232 connector, Ethernet jack, and power
connector.
Ethernet LED Descriptions
Two Ethernet LEDs are physically on the RJ-45 connector. The table that follows describes these LEDs.
Ethernet Link Right LED on Ethernet connector. Blinks when there is transmit and receive activity on the
Ethernet link. It shows a steady light when there is a valid Ethernet connection.
Ethernet Speed Left LED on Ethernet connector. Lit when the Ethernet is linked at 100 Mbps. If it is not lit, the
Ethernet is linked at 10 Mbps.

MultiConnect rCell 100 Series User Guide 8
Specifications
MTR-H6
Category Description
General
Performance HSPA
GPRS/EDGE
Frequency Bands Tri-Band 850/900/2100 MHz
Quad Band 850/900/1800/1900 MHz
Speed
Packet Data Up to 7.2 Mbps downlink/5.76 Mbps uplink
This is theoretical maximum speed.
SMS
SMS Point-to-Point Messaging
Mobile-Terminated SMS
Mobile-Originated SMS
Connectors
Cellular Female SMA connectors for cellular
Wi-Fi Reverse polarity female SMA connectors for Wi-Fi
SIM Holder Standard 1.8 and 3 V SIM receptacle
GPS Female SMA connector
Power Requirements
Voltage 7 V to 32 V DC
Physical Description
Dimensions Dimensions are shown in the section “Dimensions” that follows.
Weight (Device Only) 8.2 ounces or 230 grams
Environment
Operating
Temperature*
-40° C to +85° C
Humidity Relative humidity 15% to 93% non-condensing

MultiConnect rCell 100 Series User Guide 9
Certifications, Compliance, Warranty
EMC Compliance EN55022 Class B
EN55024
Safety Compliance UL 60950-1
IEC 60950-1
Network Compliance GCF
Warranty Two years
*UL Listed @ 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above
40° C and has not been evaluated by UL for ambient greater than 40° C.
UL has evaluated this device for use in ordinary locations only. Installation in a vehicle or other outdoor
locations has not been evaluated by UL. UL Certification does not apply or extend to use in vehicles or
outdoor applications or in ambient above 40° C.
Note: The radio’s performance may be affected at the temperature extremes. This is considered normal.
There is no single cause for this function. Rather, it is the result of an interaction of several factors, such as
the ambient temperature, the operating mode and the transmit power.
Dimensions
Power Draw for MTR-H6
GPRS

MultiConnect rCell 100 Series User Guide 10
Typical Maximum Peak TX Peak Rst
(Inrush
Current)
7 volts
0.305A,
2.14W
0.495A,
3.47W
1.74A 2.30A
9 volts
0.230A,
2.12W
0.332,
3.05W
1.28A 4.12A
20 volts
0.111A,
2.22W
0.164A,
3.28W
.520A 3.03A
32 volts
0.075A,
2.40W
0.112A,
3.58W
0.337A 2.50A
HSDPA
Typical Maximum Peak TX Peak Rst
(Inrush
Current)
7 volts
0.417A,
2.92W
0.625A,
4.38W
0.792A 2.30A
9 volts
0.272A,
2.52W
0.455,
4.18W
0.588A 4.12A
20 volts
0.140A,
2.80W
0.216A,
4.32W
.320A 3.03A
32 volts
0.090A,
2.88W
0.155A,
4.96W
0.250A 2.50A
Note: Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into the power source when
determining product load.

MultiConnect rCell 100 Series User Guide 11
RF Specifications
GSM 850 EGSM 900 GSM 1800 GSM 1900 CDMA 800 CDMA 1900
Frequency RX 869 to 894 MHz 925 to 960 MHz 1805 to 1800 MHz 1930 to 1990 MHz 869 to 894 MHz 1930 to 1990 MHz
Frequency TX 824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz 824 to 849 MHz 1850 to 1910 MHz

MultiConnect rCell 100 Series User Guide 12
Safety Warnings
Ethernet Ports Caution
The Ethernet ports are not designed to be connected to a Public Telecommunication Network or used
outside the building.
RF Safety
The remote modems are cellular devices. It is important to follow any special regulations regarding the use
of radio equipment due in particular to the possibility of Radio Frequency (RF) interference.
Caution: A separation distance of at least 20 cm must be maintained between the modem transmitter’s
antenna and the body of the user or nearby persons. The modem is not designed for or intended to be used
in portable applications within 20 cm of the body of the user.
Check your local standards regarding safe distances, etc.
Operation of a cellular modem close to other electronic equipment may also cause interference if the
equipment is inadequately protected. Observe any warning signs and manufacturers’
recommendations.
Different industries and businesses have their own restrictions governing the use of cellular devices.
Please observe the local restrictions of the environment where you intend to operate the cell modem.
Under no circumstances should antenna be placed outdoors.
Internal Lithium Battery
A lithium battery located within product provides backup power for the timekeeping capability. The
battery has an estimated life expectancy of ten years.
When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board
must be sent back to Multi-Tech Systems for battery replacement.
Lithium cells and batteries are subject to the Provisions for International Transportation. Multi-Tech
Systems Inc. confirms that the Lithium batteries used in the Multi-Tech product(s) referenced in this
manual comply with Special Provision 188 of the UN Model Regulations, Special Provision A45 of the
ICAO-TI/IATA-DGR (Air), Special Provision 310 of the IMDG Code, and Special Provision 188 of the ADR
and RID (Road and Rail Europe).
Warning! There is danger of explosion if the battery is incorrectly replaced!

MultiConnect rCell 100 Series User Guide 13
Interference with Pacemakers and Other Medical Devices
Potential interference
Radiofrequency energy (RF) from cellular devices can interact with some electronic devices. This is
electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of
implanted cardiac pacemakers and defibrillators from cellular devices. This test method is part of the
Association for the Advancement of Medical Instrumentation (AAMI) standard. This standard allows
manufacturers to ensure that cardiac pacemakers and defibrillators are safe from cellular device EMI.
The FDA continues to monitor cellular devices for interactions with other medical devices. If harmful
interference occurs, the FDA will assess the interference and work to resolve the problem.
Precautions for pacemaker wearers
If EMI occurs, it could affect a pacemaker in one of three ways:
Stop the pacemaker from delivering the stimulating pulses that regulate the heart's rhythm.
Cause the pacemaker to deliver the pulses irregularly.
Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate.
Based on current research, cellular devices do not pose a significant health problem for most pacemaker
wearers. However, people with pacemakers may want to take simple precautions to be sure that their
device doesn't cause a problem.
Keep the device on the opposite the side of the body from the pacemaker to add extra distance
between the pacemaker and the device.
Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt
or jacket pocket directly over the pacemaker).

MultiConnect rCell 100 Series User Guide 14
Cellular Information
Antenna System for Cellular Devices
The cellular/wireless performance is completely dependent on the implementation and antenna design. The
integration of the antenna system into the product is a critical part of the design process; therefore, it is
essential to consider it early so the performance is not compromised. If changes are made to the certified
antenna system of the MultiConnect, then recertification will be required by specific network carriers such
as Sprint. The antenna system is defined from the SMA connector.
PTCRB Requirements for the Antenna
There cannot be any alteration to the authorized antenna system. The antenna system must maintain the
same specifications. The antenna must be the same type, with similar in-band and out-of-band radiation
patterns.
Antenna Specifications
GSM Antenna Requirements/Specifications
Category Description
Frequency Range 824 – 960 MHz / 1710 – 1990 MHz / 1920 – 2170 MHz
Impedance 50 Ohms
VSWR VSWR should not exceed 2.0:1 at any point across the bands of operation
Typical Radiated Gain 2 dBi on azimuth plane
Radiation Omni-directional
Polarization Linear Vertical

MultiConnect rCell User Guide 15
Installing the Router
1. To use the router’s cellular features, connect a suitable antenna to the antenna connector.
2. Some routers support Wi-Fi. To use the router’s Wi-Fi access point features, install a suitable
antenna to the Wi-Fi antenna connector on the router.
The Wi-Fi antenna connection is reverse polarity. If you use a standard antenna on the Wi-Fi
connector, you can damage the antenna and the connector.
Five Wi-Fi devices can concurrently use your Wi-Fi access point.
3. Using an Ethernet cable, connect one end of the cable to the ETHERNET connector on the back of
the router and the other end to your computer, either directly or through a switch or hub.
4. If you are connecting to a serial interface, connect the DE9 connector (9-pin) of the RS232 cable to
the RS232 connector on the router, then connect the other end to the serial port on the desired
device.
5. Some routers support the use of a GPS receiver. If you are using a GPS receiver with the router,
attach the GPS cable to the GPS connector on the router.
6. Attach a power cable to your power supply module.
7. Screw-on the power lead from the power supply module into the power connection on the router.
8. Plug the power supply into your power source.
The POWER LED lights after the device powers up.
The Status LED is a solid ON when the router is booting up, saving a configuration, or updating
firmware. When the Status LED begins to blink, the device is ready for use.
9. You can configure your router by using your router’s web management Interface. You might need to
change the IP address of your computer to be in the same IP and subnet mask range as the device.
a. Open an Internet browser. In the browser's address field, type the default address for the router:
http://192.168.2.1.
b. A login page opens. In the username field, type the default user name: admin (all lower-case).
c. In the password field, type the default password: admin (all lower-case).
d. Click Login. The Web Management Home page opens.
Online documentation included with the web management interface describes how to configure
your router.

MultiConnect rCell 100 Series User Guide 16
10. You can mount the device to a flat surface, if desired.
a. Locate the groove on the bottom of the device.
b. Slide the mounting rod through the groove.
c. To secure the rod to the desired surface, place and tighten two screws in the holes on either end
of the mounting rod.
The dimensions illustration in this guide shows the mounting rod, as well as the dimensions for
placement of the screws.
Account Activation for Wireless Devices
Refer to Multi-Tech’s Cellular Activation Web site at http://www.multitech.com/activation.go for
information on activating your cellular modem.
Note: If you need remote access to your MultiConnect over the Internet for remote configuration, ensure
that your wireless network provider has provisioned mobile terminated data and fixed or dynamic public IP
address in which they can configure the network to redirect any incoming connection to that predefined IP.

MultiConnect rCell User’s Guide 17
Installing the SIM Card
If you want to operate the router on a GSM/HSPA network, install a SIM card (Subscriber Identity Module).
To install the SIM:
1. Locate the SIM card slot on the side of the router. The slot is labeled SIM.
2. Using a slim blunt item, press the SIM tray eject button and slide the tray out of the device.
3. Place the SIM card onto the tray.
4. Slide the SIM tray and card back into the device.

MultiConnect rCell 100 Series User Guide 18
Setting up Wi-Fi and GPS
Some models have Wi-Fi capability. If your device supports this feature, you need use the device’s web
management interface to enable Wi-Fi. Then, see the online help file for information on working with Wi-Fi.
If your model can support a GPS, also see the online help file for information on working with a GPS.
Resetting the Device
To reset the device, when desired:
1. Find the hole in the panel labeled RESET. The reset button is recessed into the case.
2. To access the reset button, find a pin or similar thin object that can fit through the reset hole.
3. Use the pin to quickly press the reset button. Press the button until the Status Light goes out.
4. Release the pin from the reset button.
The device reboots.
Resetting the Device to Factory Defaults
You can reset the device so that custom configuration settings are cleared and replaced with default
configuration settings. Default settings can include OEM specific settings.
To reset the device to factory default settings, press the reset button for about 3 seconds, or until all LEDs
turn off. The device reboots.

MultiConnect rCell 100 Series User Guide 19
Regulatory Compliance Statements
Country/Region-Specific Statements
EMC, Safety, and R&TTE Directive Compliance
The CE mark is affixed to this product to confirm compliance with the following European Community
Directives:
Council Directive 2004/108/EC of 15 December 2004 on the approximation of the laws of Member
States relating to electromagnetic compatibility;
and
Council Directive 2006/95/EC of 12 December 2006 on the harmonization of the laws of Member States
relating to electrical equipment designed for use within certain voltage limits;
and
Council Directive 1999/5/EC of 9 March 1999 on radio equipment and telecommunications terminal
equipment and the mutual recognition of their conformity.
EMC Requirements for the United States
Note: The MTR-H6 is not approved for use in the United States or Canada.
47 CFR Part 15 Regulation Class B Devices
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

MultiConnect rCell 100 Series User Guide 20
EMC Requirements for Industry Canada
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel
brouilleur.
This device complies with Industry Canada RSS Appliance radio exempt from licensing. The operation is
permitted for the following two conditions:
1. the device may not cause harmful interference, and
2. the user of the device must accept any interference suffered, even if the interference is likely to
jeopardize the operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Other Countries
The above country-specific examples do not cover all countries with specific regulations; they are included
to show you how each country may differ. If you have trouble determining your own country's
requirements, check with Multi-Tech's Technical Support for assistance.