Multitech MultiConnect rCell 500 R2 User manual

MultiConnect®rCell 500 R2
Series Router User Guide

MULTICONNECT® RCELL 500 SERIES ROUTER USER GUIDE
2 MultiConnect®rCell 500 R2 Series Router User Guide
MultiConnect®rCell 500 Series Router User Guide
Model: MTR5-xxx.R2
Part Number: S000589 Rev 3.0
Copyright
This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2023 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non-
infringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.
The MultiTech products and the final application of the MultiTech products should be thoroughly tested to ensure the functionality of the MultiTech
products as used in the final application. The designer, manufacturer and reseller has the sole responsibility of ensuring that any end user product into
which the MultiTech product is integrated operates as intended and meets its requirements or the requirements of its direct or indirect customers.
MultiTech has no responsibility whatsoever for the integration, configuration, testing, validation, verification, installation, upgrade, support or maintenance
of such end user product, or for any liabilities, damages, costs or expenses associated therewith, except to the extent agreed upon in a signed written
document. To the extent MultiTech provides any comments or suggested changes related to the application of its products, such comments or suggested
changes is performed only as a courtesy and without any representation or warranty whatsoever.
Contacting MultiTech
Sales Support
[email protected] [email protected]
[phone] [phone]
Website
https://www.multitech.com
Knowledge Base
For immediate access to support information and resolutions for MultiTech products, visit https://www.multitech.com/kb.go.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.
Warranty
To read the warranty statement for your product, visit https://www.multitech.com/legal/warranty.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, MN 55112
USA

CONTENTS
MultiConnect®rCell 500 R2 Series Router User Guide 3
Contents
Chapter 1 – Product Overview ................................................................................................................................. 7
Product Overview.......................................................................................................................................................... 7
Package Contents.......................................................................................................................................................... 7
System Requirements ................................................................................................................................................... 7
LED Indicators ............................................................................................................................................................... 8
Specifications ................................................................................................................................................................ 9
RF Specifications ......................................................................................................................................................... 10
Using DeviceHQ for Device Management................................................................................................................... 10
Chapter 2 – Installing and Using the Router ........................................................................................................... 11
Installing SIM Cards..................................................................................................................................................... 11
Attaching Cables and Antennas .................................................................................................................................. 12
Using Setup Wizard..................................................................................................................................................... 13
VPN Setup Wizard ....................................................................................................................................................... 13
Status .......................................................................................................................................................................... 14
Network Status ......................................................................................................................................................... 14
Wi-Fi Status ............................................................................................................................................................... 14
LAN Client List ........................................................................................................................................................... 15
Firewall Status........................................................................................................................................................... 15
VPN Status................................................................................................................................................................. 15
Chapter 3 – Basic Network..................................................................................................................................... 16
Basic Network ............................................................................................................................................................. 16
WAN Setup................................................................................................................................................................ 16
Physical Interface ...................................................................................................................................................... 16
Internet Setup ........................................................................................................................................................... 17
Internet Setup for 3G/4G WAN ................................................................................................................................ 17
Internet Setup for Ethernet WAN ............................................................................................................................. 19
Static IP ..................................................................................................................................................................... 19
Dynamic IP ................................................................................................................................................................ 19
PPP over Ethernet (PPPoE) ....................................................................................................................................... 20
PPTP Client ............................................................................................................................................................... 21
L2TP Client ................................................................................................................................................................ 21
Internet Setup for Wi-Fi WISP WAN ......................................................................................................................... 22
APN Profile List.......................................................................................................................................................... 22
Load Balance ............................................................................................................................................................. 23
LAN and VLAN Setup ................................................................................................................................................... 23
Ethernet LAN............................................................................................................................................................. 23
VLAN.......................................................................................................................................................................... 24

CONTENTS
4 MultiConnect®rCell 500 R2 Series Router User Guide
Port-Based VLAN ....................................................................................................................................................... 24
Tag-Based VLAN ........................................................................................................................................................ 24
Port Speed................................................................................................................................................................. 24
Port Setup ................................................................................................................................................................. 24
Wi-Fi Setup.................................................................................................................................................................. 25
2.4GHz and 5GHz AP Router Mode .......................................................................................................................... 25
Wireless Client List.................................................................................................................................................... 26
Advanced Configuration............................................................................................................................................ 26
IPv6 Setup ................................................................................................................................................................... 26
Static IPv6.................................................................................................................................................................. 27
DHCPv6...................................................................................................................................................................... 27
PPPoEv6 .................................................................................................................................................................... 27
NAT Setup ................................................................................................................................................................... 28
NAT Loopback ........................................................................................................................................................... 28
Virtual Server ............................................................................................................................................................ 28
Virtual Computers..................................................................................................................................................... 28
Special AP & ALG....................................................................................................................................................... 28
DMZ........................................................................................................................................................................... 29
Routing Setup.............................................................................................................................................................. 29
Static Routing............................................................................................................................................................ 29
Dynamic Routing....................................................................................................................................................... 29
Routing Information.................................................................................................................................................. 30
Client/Server ............................................................................................................................................................... 30
Dynamic DNS............................................................................................................................................................. 30
DHCP Server .............................................................................................................................................................. 30
Serial Port.................................................................................................................................................................... 31
Serial port 1 - DB9 RS232 pinout (DTE interface) .................................................................................................... 31
Serial Port 2 - Three-wires terminal block RS232 / RS485 pinout ............................................................................ 32
Serial Port 1 Configuration (DB-9) ............................................................................................................................ 32
Virtual COM............................................................................................................................................................... 32
TCP Client Mode........................................................................................................................................................ 32
TCP Server Mode....................................................................................................................................................... 33
UDP Mode................................................................................................................................................................. 34
RFC2217 Mode.......................................................................................................................................................... 34
Paknet ....................................................................................................................................................................... 34
Serial Port 2 Configuration (Terminal block) ............................................................................................................ 35
Virtual COM................................................................................................................................................................. 35
TCP Client Mode........................................................................................................................................................ 35
TCP Server Mode....................................................................................................................................................... 36
UDP Mode................................................................................................................................................................. 37
Modbus ..................................................................................................................................................................... 37

CONTENTS
MultiConnect®rCell 500 R2 Series Router User Guide 5
Chapter 4 – Advanced Network ............................................................................................................................. 39
Advanced Network...................................................................................................................................................... 39
Firewall...................................................................................................................................................................... 39
Packet Filters............................................................................................................................................................. 39
URL Blocking (HTTP only) .......................................................................................................................................... 39
MAC Control.............................................................................................................................................................. 40
IPS (Intrusion Prevention Systems)........................................................................................................................... 40
Options...................................................................................................................................................................... 40
Quality of Service ....................................................................................................................................................... 40
QoS Configuration..................................................................................................................................................... 41
Rule-based QoS......................................................................................................................................................... 41
Create a Rule-Based QoS Rule .................................................................................................................................. 41
Cellular QoS Resource............................................................................................................................................... 42
VPN Setup ................................................................................................................................................................... 42
IPSec.......................................................................................................................................................................... 42
Dynamic VPN List ...................................................................................................................................................... 42
IPSec Tunnel List ....................................................................................................................................................... 43
PPTP Server ............................................................................................................................................................... 45
VPN using PPTP Client............................................................................................................................................... 45
VPN using L2TP Server .............................................................................................................................................. 45
VPN using L2TP Client ............................................................................................................................................... 46
GRE Tunnel................................................................................................................................................................ 46
Open VPN.................................................................................................................................................................. 47
OpenVPN Client Setup .............................................................................................................................................. 47
OpenVPN Server Setup ............................................................................................................................................. 48
PPTP .......................................................................................................................................................................... 50
L2TP........................................................................................................................................................................... 51
GRE Tunnel................................................................................................................................................................ 52
OpenVPN................................................................................................................................................................... 52
Redundancy................................................................................................................................................................. 55
VRRP.......................................................................................................................................................................... 55
System Management .................................................................................................................................................. 55
TR-069 ....................................................................................................................................................................... 55
SNMP......................................................................................................................................................................... 56
CLI (command line interface).................................................................................................................................... 56
DeviceHQTM (Device Management)........................................................................................................................... 57
Certificate.................................................................................................................................................................. 57
Configuration ............................................................................................................................................................ 57
My Certificates .......................................................................................................................................................... 58
Trusted Certificates................................................................................................................................................... 60
Import Trusted CA Certificate ................................................................................................................................... 60

CONTENTS
6 MultiConnect®rCell 500 R2 Series Router User Guide
Import Trusted Client Certificate .............................................................................................................................. 61
Import Trusted Client Key ......................................................................................................................................... 61
Issue Certificates ....................................................................................................................................................... 62
Import and Issue Certificate...................................................................................................................................... 62
Chapter 5 – Applications ........................................................................................................................................ 63
Applications................................................................................................................................................................. 63
Mobile Application.................................................................................................................................................... 63
Remote Management ............................................................................................................................................... 64
Captive Portal............................................................................................................................................................ 64
Digital IO.................................................................................................................................................................... 65
Chapter 6 – System ................................................................................................................................................ 68
System Related............................................................................................................................................................ 68
Change Password ...................................................................................................................................................... 68
System Information................................................................................................................................................... 68
System Status............................................................................................................................................................ 68
System Tools ............................................................................................................................................................. 69
Packet Analyzer......................................................................................................................................................... 69
Scheduling................................................................................................................................................................. 71
External Servers ........................................................................................................................................................ 71
Chapter 7 – Safety Warnings.................................................................................................................................. 72
User Responsibility...................................................................................................................................................... 72
Power Supply Caution................................................................................................................................................. 72
Device Maintenance ................................................................................................................................................... 72
Vehicle Safety.............................................................................................................................................................. 72
Ethernet Ports ............................................................................................................................................................. 73
Notice regarding Compliance with FCC, EU, and Industry Canada Requirements for RF Exposure........................... 73
Radio Frequency (RF) Safety ....................................................................................................................................... 73
Interference with Pacemakers and Other Medical Devices ...................................................................................... 74
Potential interference............................................................................................................................................... 74
Precautions for pacemaker wearers ........................................................................................................................ 74
8 – Regulatory Information .................................................................................................................................... 75
EMC, Safety, and Radio Equipment Directive (RED) Compliance ............................................................................... 75
(For model MTR5-LEU2-B04.R2 only) ....................................................................................................................... 75
47 CFR FCC Part 15 Regulation, Subpart B, Class B..................................................................................................... 75
(For model MTR5-L12G2-B04.R2 only) ..................................................................................................................... 75
FCC Interference Notice............................................................................................................................................ 75
Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 76
Waste Electrical and Electronic Equipment Statement .............................................................................................. 76
WEEE Directive.......................................................................................................................................................... 76
Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 76

PRODUCT OVERVIEW
MultiConnect®rCell 500 R2 Series Router User Guide 7
Chapter 1 – Product Overview
Product Overview
This guide describes the MultiConnect rCell 500 R2 Series Router. The MultiConnect rCell R2 500 offers secure data
communication between different types of devices. It features redundant power supplies and dual SIM capability
for a more reliable connection
Package Contents
Contents Quantity
MultiConnect rCell 500 R2 1
Power adapter 1
Power terminal block connector 1
Power blade 1
Wi-Fi antennas 2
Cellular antennas 2
Serial terminal block connector 1
Ethernet cable 1
Mounting brackets (wall mounting and DIN rail) 3
Rubber feet 4
Quick start guide 1
System Requirements
Network Requirements An Ethernet RJ-45 cable or DSL modem
4G cellular service subscription
802.11 b/g/n/a/ac Wi-Fi wireless
Ethernet connection
Configuration Utility Requirements Operating System Requirements
Windows®10 or higher
Macintosh OS
Linux-based operating system
Browser Requirements
Microsoft Edge
Chrome
Firefox
Safari

PRODUCT OVERVIEW
8 MultiConnect®rCell 500 R2 Series Router User Guide
LED Indicators
Indicator Label Description
Power Source 1 Continuously ON: Device is powered by source 1.
Power Source 2 Continuously ON: Device is powered by source 2.
Note: If both power source 1 and 2 are connected, the
device chooses power source 1 first. In this instance, the
LED for power source 2 remains OFF.
WLAN (Wi-Fi) WIFI Continuously ON: Wi-Fi radio is enabled.
Flashing: Data packets are being transferred.
OFF: Wi-Fi radio is disabled.
SIM A Continuously ON: SIM A is in use.
Flashing: SIM card detected.
SIM B Continuously ON: SIM B is in use. .
Flashing: SIM card detected
LAN1 - LAN 4 E1 - E4 Continuously ON: Ethernet connection is established.
Flashing: Data packets are being transferred.
High Cellular Signal HIGH Continuously ON: Strong cellular signal strength.
Low Cellular Signal LOW Continuously ON: Weak cellular signal strength.
USB USB CELL Continuously ON: USB device is attached.
Serial Port 1 SER1 Continuously ON: TCP connection is active.
Flashing: Serial data is being transferred.
Serial Port 2 SER2 Continuously ON: TCP connection is active
Flashing: Serial data is being transferred.

PRODUCT OVERVIEW
MultiConnect®rCell 500 R2 Series Router User Guide 9
Specifications
MTR5-LEU2
Category Description
General
Performance LTE, WCDMA, GSM/GPRS/EDGE
Frequency Bands MTR5-LEU2-B04.R2
4G-LTE/FDD: B1, B3, B7, B8, B20, B28A, TDD: B38, B40, B41
3G-WCDMA: B1, B8
2G-GSM/GPRS/EDGE Band: 900/1800 MHz
MTR5-L12G2-B04.R2
4G-LTE/TDD: B42, B43, B48 (CBRS)
Radio
Cellular MTR5-LEU2-B04.R2 - 4G LTE Radio with 3G/2G fallback
MTR5-L12G2-B04.R2 – 4G LTE only Radio with CBRS band
Wi-Fi 802.11 b/g/n/a/ac
4G Speed
Packet Data1MTR5-LEU2-B04.R2: Up to 150 Mbps downlink / 50 Mbps uplink
MTR5-L12G2-B04.R2: Up to 300 Mbps downlink / 50 Mbps uplink
SMS
SMS Point-to-Point Messaging
Mobile-Terminated SMS
Mobile-Originated SMS
Connectors
Cellular Two Female SMA connectors for cellular
Wi-Fi Two Reverse polarity male SMA connector for Wi-Fi
SIM Holder Two Mini-SIM 2FF, standard 1.8 V and 3 V SIM receptacle
Power Requirements
Voltage 9 V to 48 VDC
Physical Description
Dimensions 187mm x 110mm x 31mm
Weight 0.72Kg
Environment
Operating Temperature2-20° C to +60° C
Humidity Relative humidity 15% to 93% non-condensing
Certifications, Compliance, Warranty

PRODUCT OVERVIEW
10 MultiConnect®rCell 500 R2 Series Router User Guide
Category Description
EU Compliance CE RED Radio (MTR5-LEU2-B04.R2 model only)
Safety Compliance IEC 60950-1 (MTR5-LEU2-B04.R2 model only)
Network Compliance GCF (MTR5-LEU2-B04.R2 model only)
FCC Compliance FCC Part 15 and Part 96 CBRS (MTR5-L12G2-B04.R2 model only)
Warranty Two years
1The radio’s performance may be affected at the temperature extremes. This is considered normal. There is no
single cause for this function. It is the result of an interaction of several factors, such as the ambient temperature,
the operating mode, and the transmit power.
2UL Recognized @0° C to 40° C, Limited by DC Power Supply.
RF Specifications
Operating Band Tx Rx
UMTS Band 1 1920 MHz - 1980 MHz 2110 MHz - 2170 MHz
UMTS Band 8 880 MHz - 915 MHz 925 MHz - 960 MHz
GSM 900 880 MHz - 915 MHz 925 MHz - 960 MHz
GSM 1800 (DCS) 1710 MHz - 1785 MHz 1805 MHz - 1880 MHz
LTE Band 1 1920 MHz - 1980 MHz 2110 MHz - 2170 MHz
LTE Band 3 1710 MHz - 1785 MHz 1805 MHz - 1880 MHz
LTE Band 7 2500 MHz - 2570 MHz 2620 MHz - 2690 MHz
LTE Band 8 880 MHz - 915 MHz 925 MHz - 960 MHz
LTE Band 20 832 MHz - 862 MHz 791 MHz - 821 MHz
LTE Band 28A 703MHz - 748 MHz 758MHz - 803 MHz
LTE Band 42 3400MHz - 3600 MHz 3400MHz - 3600 MHz
LTE Band 43 3600MHz - 3800 MHz 3600MHz - 3800 MHz
LTE Band 48 3550MHz - 3700 MHz 3550 MHz - 3700 MHz
Using DeviceHQ for Device Management
DeviceHQ is a cloud-based device management tool for remote monitoring, upgrades, and configuring devices. For
information on creating and using a DeviceHQ account, go to the
http://www.multitech.net/developer/software/devicehq/.
Note: If you are not using DeviceHQ as the management system, disable DeviceHQ as the management system
within the software. Once the Setup Wizard has been completed, from the left menu select Basic Network >
System Management then deselect the "Enable" box on the top row of the configuration table.

INSTALLING AND USING THE ROUTER
MultiConnect®rCell 500 R2 Series Router User Guide 11
Chapter 2 – Installing and Using the Router
Installing SIM Cards
The SIM card slots are located on the bottom of the device.
Note: Before installing or changing the SIM card, make sure the device is turned OFF and power is
disconnected.
1. Unscrew and remove SIM card cover.
2. Slide SIM card socket toward hinge to unlock.
3. Lift up SIM holder and insert SIM card, making sure notch is lined up correctly.
4. Lay SIM holder down.
5. Slide SIM socket away from hinge to lock.
6. Replace SIM card cover.

INSTALLING AND USING THE ROUTER
12 MultiConnect®rCell 500 R2 Series Router User Guide
Attaching Cables and Antennas
1. Attach 4G antennas.
For the MTR5-LEU2-B04.R2: Attach 4G antennas to the device's front panel by screwing them
into the designated connectors.
For the MTR5-L12G2-B04.R2: Attach 4G antennas to the device's right-side panel by screwing
them into the designated connectors.
2. Attach Wi-Fi antennas to the device's left-side panel by screwing them into the designated connectors.
3. Attach cables to their corresponding ports on the device's front panel.
Note: During configuration use ports E2 to E4 only. DO NOT attach Ethernet cable to E1/WAN port.
4. Attach red wire on the power cable to PWR1 and the black wire to the GND for PWR1 on the power port
on the device's side panel.

INSTALLING AND USING THE ROUTER
MultiConnect®rCell 500 R2 Series Router User Guide 13
Using Setup Wizard
If you are using a 3G/4G network, verify SIM card has been installed before starting setup. Configure this device
using the web UI. To access the web UI, enter the IP Address into your browser. The default IP Address is
192.168.2.1. If this has been changed, type in the new IP Address. On the login page, type the administrator
password and click Login.
Note: The default administrator username and password are admin. During the first login, the system
requires you to set a new password.
After logging in, select the appropriate language. From the menu on the left, click Wizard.
1. To start the Wizard, click Next.
2. Change the web UI login password. Click Next. (We strongly recommend changing the default password.)
3. Select the correct Time Zone. Click Next. If auto detection does not work, click Detect Again, and select
manually.
4. Select the WAN type and address. For fixed line, choose Ethernet WAN. Click Next.
If you select Ethernet (Static IP Address), input all your ISP-provided addresses (fixed IP
address). Click Next.
If you select Ethernet (Dynamic IP Address), leave input blank if not required. If your ISP
requires input, enter host name or registered MAC addresses. Click Next.
If you select Ethernet (PPPoE or PPP over Ethernet), input account and password from your
ISP. Use for ADSL for WAN connection. Click Next.
If you select Ethernet (PPTP), input dial-up information if your ISP requests it. Click Next.
If you select Ethernet (L2TP), input dial-up information if your ISP requests it. Click Next.
If you select 3G/4G , choose Auto-Detection or Manual Configuration and enter 3G/4G
network settings. Click Next
5. Enter LAN IP address and Subnet Mask. Click Next.
6. Setup Wi-Fi connection. Change the gateway's SSID,Channel Number,Authentication, and Encryption
Algorithm. We strongly recommend adding authentication and encryption for security. Otherwise, accept
the default settings. Click Next.
7. Verify the new Wi-Fi settings are correct. Click Apply.
8. Click Apply and Restart.
VPN Setup Wizard
The VPN setup wizard guides you step by step in creating profiles for IPSec, PPTP, or L2TP VPN connections.
1. To start setup, click Next.
2. Select VPN connection. Choose IPSec,PPTP,L2TP, or GRE. Click Next.
If you choose IPSec, select Site to Site for office to office or Dynamic VPN for remote access to
office. For other options, go to Advanced Network > VPN. Input required network
information. Click Next.
If you choose PPTP, select Client to connect device to another PPTP server or Server to have
other PPTP clients connect to the device. Click Next.
If you choose PPTP Client, enter tunnel name, IP/FQDN of PPTP server,
username/password, authentication, and MPPE options. Verify these settings are accepted
by the PPTP server or it will reject the connection. Click Next.

INSTALLING AND USING THE ROUTER
14 MultiConnect®rCell 500 R2 Series Router User Guide
If you choose PPTP Server, selection options for authentication and MPPE. Create
username and password for one PPTP client. To create additional usernames and
passwords, select Advanced Network > VPN > PPTP to add more. Click Next.
If you choose L2TP, select from Client for the device to connect to another L2TP server or
Server for other L2TP clients to connect to the device. Click Next.
If you choose L2TP Client, enter tunnel name, IP/FQDN of L2TP server,
username/password, authentication, and MPPE options. Verify that the L2TP server
accepts these settings or it will reject the connection. Click Next.
If you choose PPTP Server, selection options for authentication and MPPE. Create
username and password for one L2TP client. To create additional usernames and
passwords, select Advanced Network > VPN > L2TP to add more. Click Next.
If you choose GRE, enter GRE tunnel name, remote IP address, key and default gateway/remote
subnet. Click Next.
3. Verify all settings are correct. Click Apply.
Status
The status window shows different kinds of system status: Network Status, Wi-Fi Status, LAN Client List, Firewall
Status, VPN Status, and OpenVPN status.
Network Status
WAN Interface IPv4 Network Status: This shows the current status of all the WAN interfaces that are set up
with IPv4 addresses. Click Edit to configure the WAN internet settings.
WAN Interface IPv6 Network Status: This shows the current status of all the WAN interfaces that are set up
with IPv6 addresses. Click Edit to configure the WAN IPv6 settings.
LAN Interface Status: This shows the current status of the LAN interface. Click Edit IPv4 or IPv6 to configure
LAN interface settings.
3G/4G Modem Status: This shows the current status of the 3G/4G mobile WAN interfaces. Click Details to
view details of the cellular radio and network information. Click Scan button to perform Cellular site survey.
This takes a minimum of five minutes to perform. Avoid any interruption when site survey is in progress.
Click Lite View, Full View, or Download to see the cellular site survey scan results. Only newer hardware
will have the Cellular site survey feature.
Internet Traffic Statistics: This shows the amount of data being sent and received on all the WAN interfaces.
Data Usage Monitoring: This shows the amount of data being sent and received periodically on 3G/4G
mobile WAN interface.
Wi-Fi Status
Wi-Fi Virtual AP List: This shows the current status of all the Virtual Wi-Fi access point. Click Edit to
configure the virtual Wi-Fi access point settings.
Wi-Fi Traffic Statistics: This shows the amount of data being sent and received on all the virtual Wi-Fi access
point. Click Refresh to see the latest amount of data usage. Click Reset to start counting data from 0.
WDS Traffic Statistics: This shows the amount of data being sent and received on all the WDS Wi-Fi bridges.
Click Refresh to see the latest amount of data usage. Click Reset to start counting data from 0.
Wi-Fi IDS Status: This shows the latest Wi-Fi IDS traffics detected. Click Reset to start counting data from 0.

INSTALLING AND USING THE ROUTER
MultiConnect®rCell 500 R2 Series Router User Guide 15
LAN Client List
LAN Client List: This shows a list of all the current Ethernet and Wi-Fi client devices that are detected and
active on the LAN and Wi-Fi interfaces.
Firewall Status
Packet Filters: This shows all the detected contents that match with configured packet filter rules that have
logging alert enabled. Click Edit to configure packet filter settings.
URL Blocking: This shows all the detected contents that match with configured URL blocking rules that have
logging alert enabled. Click Edit to configure URL blocking settings.
MAC Control: This shows all the blocked MAC addresses that match with configured MAC Control rules that
have logging alert enabled. Click Edit to configure MAC control settings.
IPS: This shows all the detected contents that match with configured IPS (Intrusion Prevention System) rules
that have logging alert enabled. Click Edit to configure IPS settings.
Options: This shows status of Stealth Mode, SPI, Discard Ping from WAN, and Remote Administrator
Management. Click Edit to configure settings.
VPN Status
IPSec Status: This shows the status of all the active VPN IPSec tunnels. Click Edit to configure VPN IPsec
settings.
OpenVPN Client Status: This shows the status of all the active OpenVPN Client tunnels. Click Edit to
configure OpenVPN Client settings.
OpenVPN Server Status: This shows the status of all the active OpenVPN Server tunnels. Click Edit to
configure OpenVPN Server settings.
L2TP Server Status: This shows the status of all the active VPN L2TP Server tunnels. Click Edit to configure
VPN L2TP Server settings.
L2TP Client Status: This shows the status of all the active VPN L2TP Client tunnels. Click Edit to configure
VPN L2TP Client settings.
PPTP Server Status: This shows the status of all the active VPN PPTP Server tunnels. Click Edit to configure
VPN PPTP Server settings.
PPTP Client Status: This shows the status of all the active VPN PPTP Client tunnels. Click Edit to configure
VPN PPTP Client settings.

BASIC NETWORK
16 MultiConnect®rCell 500 R2 Series Router User Guide
Chapter 3 – Basic Network
Basic Network
WAN Setup
This device has three WAN interfaces to support different WAN connections. Configure these individually to
maximize Internet connection setup.
Ethernet WAN: Configure the E1 or E2 Ethernet port as a WAN. To setup, plug in the Ethernet cable from
an external modem and follow UI setup.
Internal 3G/4G WAN: There is one 3G/4G built-in modem. Check that the power is off before removing or
inserting the SIM card. To set up, insert SIM card and follow UI setup.
Wi-Fi WISP WAN: You can configure Wi-Fi as a client to connect to an external Wi-Fi access point. Follow
the UI setup.
Physical Interface
Click Edit for each WAN interface to view the detailed physical interface settings. This interface allows you to
configure the settings.
WAN 1: This interface is in Always On mode and is the primary Internet connection. Click Edit to configure
interface settings. This WAN 1 link is used as highest priority when handling outbound traffic.
WAN 2: This interface is disabled by default. Click Edit to configure. There are three operation options for
this interface. This WAN 2 link is used as second highest priority when handling outbound traffic.
WAN 3: This interface is disabled by default. Click Edit to configure. There are three operation options for
this interface. This WAN 3 link is used as lowest priority when handling outbound traffic.
Each WAN Physical interface can be configured as Ethernet, internal 3G/4G, external USB 3G/4G, or Wi-Fi client.
View WAN Interface
1. Select WAN interface from the available list. WAN items include Ethernet,3G/4G, and Wi-Fi.
To use RJ45 port as primary internet connection, select Ethernet.
To use embedded 3G/4G modem as primary internet connection, select 3G/4G.
To use the MTD-H5 as primary internet connection, select USB 3G/4G.
To use Wi-Fi as primary internet connection, select Wi-Fi.
2. Operation mode includes three options:
Always on: Set this to be active all the time. Two or more internet connections are
established simultaneously. Outgoing data will be transferred through these connections
based on load balance policies. This mode is suitable for high bandwidth requirements
such as video streaming.
Failover: Set this to be a backup WAN connection. This WAN interface won’t be active
until other connections have failed. You must specify both the failover or primary
connection and the fallback or backup connection. (For example, if WAN-1 connection is
broken, the gateway tries to failover the connection to WAN-2 automatically. When WAN-
1 connection becomes available again, the internet connection switchws back to WAN-1
automatically. This gateway supports seamless failover to shorten switch time between

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MultiConnect®rCell 500 R2 Series Router User Guide 17
WAN interface failover and fallback. If an interface serves as a seamless failover WAN, the
WAN connection will be activated after the system has operated normally, even without
data flow in it. When the primary connection is broken, fast switching data flow to the
WAN interface is the major concern for seamless failover.)
Note: Your ISP will charge the connection fee even if Operation mode is set to seamless
failover.
Disable: Deactivate this WAN interface.
3. VLAN Tagging: If your ISP requires a VLAN tag to be inserted into the WAN packets, enable this
setting. Input the specified tag value. Click Save.
Operation Mode Description
Always-On WAN 1 and 2 connect at the same time. Two internet connections are established
simultaneously and outgoing data is transferred through both based on load balance
policies.
Failover If the WAN 1 connection is broken, the device will failover to WAN 2 automatically.
When the WAN 1 connection is reestablished, the connection automatically switches
back to WAN 1.
Disable Disables WAN 2 or 3.
Internet Setup
You must configure Internet Setup for each physical interface. There are three WAN interfaces that you can setup
individually. These interfaces support an ISP that provides LTE, WCDMA, GSM data services, and Wi-Fi, xDSL or
cable connections with Dynamic IP, Static IP, PPPoE, PPTP, and L2TP connection types.
WAN Type Description
3G/4G Supports LTE/3G/2G depending on specifications.
Note: If the data plan is not a flat rate, set the Connection Control mode
to Connect-on-Demand or Manual.
Dynamic IP Address Use for cable modem or fiber optic (VDSL) modem. Assigned IP Address is
different with each connection.
Static IP Address Use when you receive a fixed IP Address.
PPP over Ethernet (PPPoE) Widely used for ADSL connections.
PPTP This WAN requires the ISP to host a PPTP server.
L2TP This WAN requires the ISP to host an L2TP server.
Internet Setup for 3G/4G WAN
To configure 3G/4G WAN settings, Click Edit .
1. WAN Type: Choose 3G/4G from the drop-down list.
2. Preferred SIM Card: Choose from options: SIM-A, SIM-B, SIM-A First, or SIM-B First for 3G/4G
connection. This device has two SIM card slots with four options. SIM-A First is default and used to
connect to the mobile system for data transferring. The device tries to connect using the SIM-A card first.
If the connection is broken, the device switches to SIM-B card automatically. The system will not switch
back to SIM-A card unless the SIM-B connection is also broken. Either continues for data transferring
when current connection is still alive. The same conditions apply for SIM-B First option. For SIM-A or SIM-

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18 MultiConnect®rCell 500 R2 Series Router User Guide
B, the specified SIM card is the only one used for negotiation parameters between the device and mobile
base station. Find SIM Configuration for all options beneath the 3G/4G WAN Type configuration window.
3. Dial-up Profile: Use information given by your 3G/4G data service provider to setup connection including
APN, dialed number and account or password. Choose from Manual-configuration or Auto-detection for
profile. If you choose SIM-A First or SIM-B First for Preferred SIM Card, input dial-up profile for SIM-A
and SIM-B respectively.
4. PIN Code: If your card needs to be unlocked before making a data connection, enter the SIM card PIN
code.
5. Account, Password: Enter the ISP-provided Account/Password.
6. Authentication: Choose Auto,PAP, or CHAP according to your ISP’s authentication approach. Use Auto if
unsure.
7. Primary/Secondary DNS: Enter IP address of Domain Name Server. Most ISPs assign them automatically.
8. Roaming: Enables or disables roaming on cellular data network.
9. Data Usage Monitor: Controls how much data is allowed for the 3G/4G connection during a defined
period. This avoids data overage charges from your ISP.
10. Connection Control: Set WAN connection to be Always On,Connect On Demand, or Connect Manually.
11. Time Schedule: Set WAN connection to be active for a certain period. Select Always available or By
Schedule for connection method. If you choose By Schedule, add a new schedule at System > Scheduling.
12. MTU: Maximum Transmit Unit. Different WAN connections have different values. If unsure, use default
value of 0 (Auto).
13. NAT: Enables or disables NAT mechanism between LAN and WAN interfaces. Default is enabled.
14. AT Command: Enables or disables AT command mode via TCP port. Cellular connection will be inactive in
this mode
15. Init String 1 to 4: Set up extra custom AT command string sent to internal LTE radio before making data
connection.
16. Cellular consecutive fails times: Number of times that it fails to obtain cellular connection will cause
modem to auto reset/restart.
17. Network Monitoring (keep alive): Monitor WAN interface connection status. As a result, the system can
prevent the embedded cellular radio from auto-timeout and disconnects after a period of inactivity.
Check Enable.
18. Data Load Check: If there is no data activity on the WAN link for a configured period, it will automatically
reset and reconnect on the cellular WAN link.
19. Check Interval: Indicate how often to send keep alive packet or to perform data load check.
20. Target1/Target2: Set host for keep alive checking including DNS1, DNS2, or Other host (input IP address
manually).
21. System Watchdog: Monitor overall WAN connection and auto reboot when WAN connection detected
with no reply from keep alive check.
22. IGMP: Enable or disable multicast traffic. Choose Auto mode or select by the option list of IGMP v1,
IGMP v2, IGMP v3, and Auto.
23. WAN IP Alias: Some ISPs will provide another fixed IP address for management purposes. Enter this IP
address.
24. Network Scan Configuration (only available on certain devices): Set up 3G/LTE cellular network scan
(usually automatic). Manual scan is used for problem diagnosis.
25. Select Network Status from the list.

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MultiConnect®rCell 500 R2 Series Router User Guide 19
a. Physical Interface: Indicate which 3G/LTE modem is used for network scan. SIM Status indicates
which SIM card is used for Network Scan.
b. Network Type: Set network scan type. You can choose 2G only or prefer, 3G only or prefer, LTE only
or prefer, or Auto.
c. Scan Approach: Choose Auto, or Manually. If you choose Manually, click Scan to scan cellular
network nearby and select your network provider. Click Apply.
Note: Incorrect settings may cause 3G/LTE connection problems.
Internet Setup for Ethernet WAN
1. To access Ethernet WAN settings, click Internet Setup.
2. Click Edit next to the Ethernet WAN you want to configure.
3. WAN types available are Dynamic IP,Static IP,PPPoE,PPTP, and L2TP.
Static IP
Use this option if your ISP provides a fixed IP address. Enter the ISP-provided IP address, subnet mask, and gateway
address. The device rejects IP addresses that are not in the correct format.
1. WAN IP Address: Enter the provided IP Address.
2. WAN Subnet Mask: Enter the provided subnet mask.
3. WAN Gateway: Enter the provided gateway address.
4. Primary DNS: Enter the primary DNS IP Address.
5. Secondary DNS: Enter the secondary DNS. This can be left blank if your ISP doesn't supply one.
6. MTU: The default value is 0 (Auto).
7. NAT: Check to enable. If you enable, there will be no NAT mechanism between the LAN and WAN.
8. Network Monitoring (keep alive): Monitor WAN interface connection status. As a result, the system can
prevent the WAN connection from auto-timeout and disconnects after a period of inactivity. Check
Enable.
9. Data Load Check: If there is no data activity on the WAN link for a configured period, it will automatically
reset and reconnect on the mobile WAN link.
10. Check Interval: Indicate how often to send keep-alive packet or to perform data load check.
11. Target1/Target2: Set host for keep alive checking including DNS1, DNS2, or Other host (input IP address
manually).
12. System Watchdog: Monitor overall WAN connection and auto reboot when WAN connection detected
with no reply from keep alive check.
13. IGMP: Choose Enable or Disable the IGMP snooping function. When enabled, the device detects all IGMP
exchanged messages. This prevents multicast flooding on an Ethernet link.
14. WAN IP Alias: Some ISPs provide a fixed IP address for management purposes. If so, enter this address.
Dynamic IP
To configure a Dynamic IP the following fields are available:
1. Host Name: This field is optional. It may be required by some ISPs.
2. ISP Registered MAC address: Enter the registered MAC address or click Clone to copy your PC's MAC
address.

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20 MultiConnect®rCell 500 R2 Series Router User Guide
3. Connection Control: Select the connection control scheme from the list. Options are: Auto-Reconnect
(Always on), Connect-on-Demand, and Connect Manually.
4. MTU: The default value is 0 (Auto).
5. NAT: Check to enable. If you enable, there will be no NAT mechanism between the LAN and WAN.
6. Network Monitoring (keep alive): Monitor WAN interface connection status. As a result, the system can
prevent the WAN connection from auto-timeout and disconnects after a period of inactivity. Check
Enable.
7. Data Load Check: If there is no data activity on the WAN link for a configured period, it will automatically
reset and reconnect on the mobile WAN link.
8. Check Interval: Indicate how often to send keep-alive packet or to perform data load check.
9. Target1/Target2: Set host for keep alive checking including DNS1, DNS2, or Other host (input IP address
manually).
10. System Watchdog: Monitor overall WAN connection and auto reboot when WAN connection detected
with no reply from keep alive check.
11. IGMP: Choose to Enable or Disable the IGMP snooping function. When enabled, the device will detect all
IGMP exchanged messages. This prevents multicast flooding on an Ethernet link.
12. WAN IP Alias: Some ISPs provide a fixed IP address for management purposes. If so, enter this address.
PPP over Ethernet (PPPoE)
Select this option when your ISP requires a PPPoE connection. This is typically used for ADSL services.
1. IPv6 Dual Stack: Check to enable. Enable this option if your ISP provides one IPv4 and one IPv6 address.
2. PPPoE Account: Enter the ISP-provided account.
3. PPPoE Password: Enter the ISP-provided password.
4. Primary DNS: Enter the primary DNS IP Address.
5. Secondary DNS: Enter the secondary DNS IP Address. Can be left blank if your ISP doesn't supply one.
6. Connection Control: Select the connection control scheme from the list. Options are: Auto-Reconnect
(Always on), Connect-on-Demand, and Connect Manually.
7. Service Name: Your ISP may provide you with a specific service name when connecting with PPPoE.
8. Assigned IP Address: Your ISP may provide you with a fixed IP address for this type of connection.
9. MTU: The default value is 0 (Auto).
10. NAT: Check to enable. If you enable, there will be no NAT mechanism between the LAN and WAN.
11. Network Monitoring (keep alive): Monitor WAN interface connection status. As a result, the system can
prevent the WAN connection from auto-timeout and disconnects after a period of inactivity. Check
Enable.
12. Data Load Check: If there is no data activity on the WAN link for a configured period, it will automatically
reset and reconnect on the mobile WAN link.
13. Check Interval: Indicate how often to send keep-alive packet or to perform data load check.
14. Target1/Target2: Set host for keep alive checking including DNS1, DNS2, or Other host (input IP address
manually).
15. System Watchdog: Monitor overall WAN connection and auto reboot when WAN connection detected
with no reply from keep alive check.
16. IGMP: Choose to Enable or Disable the IGMP snooping function. When enabled, the device will detect all
IGMP messaged exchanged. This prevents multicast flooding on an Ethernet link.