Munters Communicator 2.0 Instruction manual

Manual for use and maintenance
Communicator 2.0
Communication System
Ag/MIS/UmGb-2634-10/18 Rev 1.3
P/N: 116641
Communicator
2.0

© Munters AB, 2019 2
Communicator 2.0
Manual for use and maintenance
Document Revision: 1.3, 01/2020
Ag/MIS/UmGb-2634-10/18 Rev 1.3 (MIS)
Software Ver: 3.5.6
This manual for use and maintenance is an integral part of the apparatus together with the attached
technical documentation.
This document is destined for the user of the apparatus: it may not be reproduced in whole or in part,
committed to computer memory as a file or delivered to third parties without the prior authorization of the
assembler of the system.
Munters reserves the right to effect modifications to the apparatus in accordance with technical and legal
developments.

© Munters AB, 2019 3
Index
chapter page
1Introduction----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 5
1.1 Disclaimer-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 5
1.2 Introduction----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 5
1.3 Notes ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 5
2INTRODUCTION TO THE COMMUNICATOR 2.0--------------------------------------------------------------------------- 6
3HARDWARE INSTALLATION -------------------------------------------------------------------------------------------------------------------- 7
3.1 Precautions------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 7
3.2 Communicator 2.0 Ports------------------------------------------------------------------------------------------------------------------------------------------------- 7
3.3 Interior --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 8
3.4 Mounting the Communicator 2.0------------------------------------------------------------------------------------------------------------------------------ 9
3.5 Grounding---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 10
3.6 Connecting the Communicator 2.0 to the Internet--------------------------------------------------------------------------------------- 11
3.7 Connecting the Communicator 2.0 to a Phone Line----------------------------------------------------------------------------------- 11
3.8 Attaching the Antenna -------------------------------------------------------------------------------------------------------------------------------------------------- 11
3.9 Connecting the Communicator 2.0 to a Peripheral Device-------------------------------------------------------------------- 11
3.10 Connecting the Communicator 2.0 to a Controller or RLINK One---------------------------------------------------- 12
3.10.1 Controller Connection ...................................................................................................................... 13
3.10.2 RLINK One Connection ................................................................................................................... 14
3.10.3 Wiring Topology ................................................................................................................................ 14
3.10.4 Termination ........................................................................................................................................... 15
3.10.4.1 Termination Topologies-------------------------------------------------------------- 15
3.10.4.2 Termination Wiring------------------------------------------------------------------- 17
3.11 Enabling SMS Messages-------------------------------------------------------------------------------------------------------------------------------------------- 18
3.12 Testing the Battery----------------------------------------------------------------------------------------------------------------------------------------------------------- 18
4USING COMMUNICATOR TO MANAGE CONTROLLERS ------------------------------------------------------- 19
4.1 Introduction to Controller Management------------------------------------------------------------------------------------------------------------- 19
4.2 Activating the Account-------------------------------------------------------------------------------------------------------------------------------------------------- 20
4.3 Connecting the Communicator 2.0 to RotemNet Web ---------------------------------------------------------------------------- 22
4.3.1 Creating a New Account................................................................................................................ 22
4.3.2Login to an Existing Account .......................................................................................................... 24
4.4 Attaching the Farm to a Group ------------------------------------------------------------------------------------------------------------------------------- 25
4.4.1 No Existing Groups........................................................................................................................... 25
4.4.2 Groups Exist......................................................................................................................................... 25

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4.5 LAN Logon--------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 26
5ROTEMNET WEB--------------------------------------------------------------------------------------------------------------------------------------- 27
5.1 RotemNet Web Functionality------------------------------------------------------------------------------------------------------------------------------------ 28
5.1.1 Farm Settings Tab............................................................................................................................... 28
5.1.1.1 Farm Settings ------------------------------------------------------------------------- 29
5.1.1.2 Local Users --------------------------------------------------------------------------- 30
5.1.1.3 Data Collect -------------------------------------------------------------------------- 31
5.1.1.4 Activity Log --------------------------------------------------------------------------- 31
5.1.2 House Scan Tab ................................................................................................................................. 32
5.1.3 About Tab ............................................................................................................................................. 32
5.2 User Settings----------------------------------------------------------------------------------------------------------------------------------------------------------------------- 33
5.3 Software Upgrade ---------------------------------------------------------------------------------------------------------------------------------------------------------- 34
5.4 Battery Status---------------------------------------------------------------------------------------------------------------------------------------------------------------------- 35
5.5 Controllers Connectivity----------------------------------------------------------------------------------------------------------------------------------------------- 35
6ALARMS-------------------------------------------------------------------------------------------------------------------------------------------------------- 36
6.1 Editing the Settings---------------------------------------------------------------------------------------------------------------------------------------------------------- 37
6.2 Adding Contacts -------------------------------------------------------------------------------------------------------------------------------------------------------------- 39
6.3 Alarm and Events History-------------------------------------------------------------------------------------------------------------------------------------------- 40
6.4 Digital Inputs----------------------------------------------------------------------------------------------------------------------------------------------------------------------- 41
6.5 Disable Alarms ------------------------------------------------------------------------------------------------------------------------------------------------------------------ 42
6.6 Testing the Communicator 2.0--------------------------------------------------------------------------------------------------------------------------------- 42
6.7 Responding to Alarms--------------------------------------------------------------------------------------------------------------------------------------------------- 42
6.7.1 Responding to an Audio Message.............................................................................................. 42
6.7.1.1 Receiving the Message -------------------------------------------------------------- 43
6.7.1.2 Responding to the Alarm Message ------------------------------------------------- 43
6.7.2 Responding to a Text Message .................................................................................................... 43
6.7.2.1 Resetting the Siren ------------------------------------------------------------------- 44
6.7.2.2 Resetting the Alarm ------------------------------------------------------------------ 44
6.7.2.3 Acknowledging a Message --------------------------------------------------------- 44
7DIAGNOSTICS------------------------------------------------------------------------------------------------------------------------------------------- 45
7.1 Tests ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 45
7.2 LEDs------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 46
8APPENDIX A: CHANGING THE BATTERY----------------------------------------------------------------------------------------- 48
9WARRANTY------------------------------------------------------------------------------------------------------------------------------------------------- 50

© Munters AB, 2019 5
1Introduction
1.1 Disclaimer
Munters reserves the right to make alterations to specifications, quantities, dimensions etc. for production
or other reasons, subsequent to publication. The information contained herein has been prepared by
qualified experts within Munters. While we believe the information is accurate and complete, we make no
warranty or representation for any particular purposes. The information is offered in good faith and with
the understanding that any use of the units or accessories in breach of the directions and warnings in this
document is at the sole discretion and risk of the user.
1.2 Introduction
Congratulations on your excellent choice of purchasing an Communicator 2.0!
In order to realize the full benefit from this product it is important that it is installed, commissioned and
operated correctly. Before installation or using the fan, this manual should be studied carefully. It is also
recommended that it is kept safely for future reference. The manual is intended as a reference for
installation, commissioning and day-to-day operation of the Munters Controllers.
1.3 Notes
Date of release: October 2018
Munters cannot guarantee to inform users about the changes or to distribute new manuals to them.
All rights reserved. No part of this manual may be reproduced in any manner whatsoever without the
expressed written permission of Munters. The contents of this manual are subject to change without notice.

© Munters AB, 2019 6
2Introduction to the Communicator 2.0
Communicator 2.0 provides complete access to your Munters controllers, including monitoring and
control capabilities, from any device, anywhere, along with alarms and events sent directly to your mobile
device, PC, or tablet. From one computer, tablet, or smartphone, you can manage an entire network.
•Web and Cloud-based access to controllers
oMultiple, simultaneous users have network access
•Multiple communication pathways:
oBuilt-in internet and telephone connectivity
oCellular modem enables wireless communication
•Plug ins:
oCell modem according to the user's region (3G Worldwide, 4G US, 4G Worldwide)
oLine modem
NOTE Voice functions require a line modem.
•Supports Munters' Web Application and Smart Phone Application
•Push notifications
•Access rights management
•Programmable alarms
oText messages sent in a variety of languages
oAlarms and data in real time
•Test functions ensure the Communicator 2.0 works as required

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3Hardware Installation
This document details how to install Munters' Communicator 2.0 unit. Installation can include the
following:
•Precautions
•Communicator 2.0 Ports
•Interior
•Mounting the Communicator 2.0
•Grounding
•Connecting the Communicator 2.0 to the Internet
•Connecting the Communicator 2.0 to a Phone Line
•Attaching the Antenna
•Connecting the Communicator 2.0 to a Peripheral Device
•Connecting the Communicator 2.0 to a Controller or RLINK One
•Enabling SMS Messages
•Testing the Battery
NOTE: After installing the unit, check the LEDs (page 46) to make sure that everything is working as
required.
3.1 Precautions
Observe the following precautions when using your unit.
•Keep the Communicator 2.0 as far as possible from heavy contactor boxes and other sources of
electrical interference.
•Do not connect communication wire shields, which go from one house to another at both ends.
Connect them at one end only. Connection at both ends can cause ground loop currents to flow,
which reduce reliability.
•The COM connection for communications is not the shield wire. The COM, RX and TX wires must
connect to each other at all controllers.
3.2 Communicator 2.0 Ports
Figure 1: External Ports

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Table 1: Ports Description
Numbe
r
Description
Numbe
r
Description
1 Antenna mounting port (refer to
Attaching the Antenna, page 11
8 25 pin connector (External box) (refer to
Connecting the Communicator 2.0 to a
Controller or RLINK One, page 12)
2 SIM card (internal cell modem) (refer
to Enabling SMS Messages, page 15)
9 12 VDC
3 HDMI port (computer screen) (refer to
Connecting the Communicator 2.0 to
a Peripheral Device, page 11)
10 Audio out (external speaker)
4 USB ports (mouse, KBD) (refer to
Connecting the Communicator 2.0 to
a Peripheral Device, page 11)
11 Internet line port(refer to Connecting the
Communicator 2.0 to the Internet, page
11)
5 LAN ports 12 Phone line port (refer to Connecting the
Communicator 2.0 to a Phone Line, 11)
6 Grounding (refer to Grounding,
page 10)
13 Power cord
7 Battery disconnection switch
3.3 Interior
Figure 2: Components

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Table 2: Component Description
Number
Description
Notes
1
Power Supply
2
Battery (refer to Appendix A: Changing the Battery, page 48)
3
LED Board
4
Line Modem Card
This card is under the LED
board
5
Not used
6.1
Communication Card, RS485
OR
6.2
Communication Card, RS232
7
Board
8
Cell Modem
9
SSD Card
10
Main CPU
3.4 Mounting the Communicator 2.0
Figure 3: Dimensions (mm)
•Mount the unit using the four supplied screws.

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3.5 Grounding
•Connect the ground cable to the dedicated ground terminal.
CAUTION The Communicator 2.0 must be grounded at all times!

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3.6 Connecting the Communicator 2.0 to the Internet
•Connect the Communicator 2.0 to your Internet connection.
3.7 Connecting the Communicator 2.0 to a Phone Line
3.8 Attaching the Antenna
If the Communicator 2.0 comes with a cell modem, attach the antenna.
3.9 Connecting the Communicator 2.0 to a Peripheral Device
•If required, connect a screen and key board to the Communicator 2.0 (via the four USB or single
HDMI ports).
NOTE: You’ll need to connect the Communicator 2.0 to these devices for the Activation.

© Munters AB, 2019 12
3.10 Connecting the Communicator 2.0 to a Controller or RLINK One
The only step in installing a Communicator 2.0 that requires wiring is when connecting the Communicator
2.0 to the controllers or to the RLINK One RF Communication Unit.
•Plug the 25 plug connector into Communicator External Box cable.
Figure 4: External Box – Communicator 2.0 Cable
•Controller Connection
•RLINK One Connection
CAUTION You can connect an RLINK One and a controller to the same Junction Box, using the same
ports shown in the following diagram. Do not wire the Junction Box or controller to the
Junction Box’s upper communication ports.

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3.10.1CONTROLLER CONNECTION
Figure 5: External Box – Controller Isolated RS-485 Connection
Figure 6: External Box – Controller RS-232 Connection

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3.10.2RLINK ONE CONNECTION
•Wire the Communicator External Box to the RLINK One as shown in the following diagram.
Figure 7: External Box – RLINK One Isolated RS-485 Connection
NOTE: RLINK One supports RS-485 infrastructure only.
3.10.3WIRING TOPOLOGY
When connecting the Communicator 2.0 to controllers via an RS-485 infrastructure, use one of the
following allowed topologies to ensure signal integrity.
Figure 8: Direct connections
Figure 9: T-Junction (permitted)

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Figure 10: T-Junction (not permitted)
NOTE: When using RS-232, there is no restriction on the distance between the T-Junction and the
controller.
3.10.4TERMINATION
Termination, installing 120 ohm termination resistors at the beginning and end units of each chain of
Communicator 2.0 and controllers, ensures reliable communication in RS-485 infrastructures. The
following illustrations show where to install the resistors. Depending on the topology, install the resistors in
the T-box, the terminal controller, or the Munters Repeater.
•Termination Topologies
•Termination Wiring
3.10.4.1 Termination Topologies
Figure 11: Topology 1: Communicator 2.0/House Termination
Figure 12: Topology 2: House Termination
The following two topologies require Munters RS-485 Repeaters.
CAUTION Install the repeater within one meter of the Communicator 2.0 T-Box

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Figure 13: House and Repeater Termination
Figure 14: House and Multiple Repeaters Termination
Figure 15: RLink and House Termination
NOTE When using an RLINK One Wireless Communication unit, refer to the RLINK One Manual, which
provides detailed information on RLINK termination.

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3.10.4.2 Termination Wiring
•Communicator 2.0: Install the termination resistor in the T-Box.
Figure 16: T-Box termination
•Repeaters: Move the S2 dipswitch on the Output card to ON.
Figure 17: Repeater termination

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3.11 Enabling SMS Messages
•Sending SMS message requires a Communicator 2.0 having an internal modem (supplied by
Munters if ordered). This modem will support your cellular infrastructure and region (4G US, 4G
ROW, 3G)
•Insert a 3G or 4G standard SIM card as indicated:
3.12 Testing the Battery
CAUTION Munters highly recommends testing the battery immediately after completing the installation!
1. Ensure that the battery is charged (Green LED should be on continuously). If the LED blinks, wait.
2. Disconnect the AC power. Power LED turn red.
3. You should receive an alarm according to the contact list settings.
4. After receiving the alarm message, reapply power.

© Munters AB, 2019 19
4Using Communicator to Manage Controllers
•Introduction to Controller Management
•Activating the Account
•Connecting the Communicator 2.0 to RotemNet Web
•Attaching the Farm to a Group
4.1 Introduction to Controller Management
When using the Communicator 2.0 to connect to your farm(s), you must:
•Connect (activate) the Communicator 2.0 to a RotemNet Web account
•Create a group
•Define user rights
A group is the virtual device used to manage your farms. Using the RotemNet Web application, the
group manager defines each user's permissions (which farms he can see and what functions he can carry
out).
Figure 18: Group Example
As an example, an account manager has sent up two Groups and wants to add three different users to
his account. Any combination is possible.
•User 1 is assigned access rights to Farm 1.
•User 2 is assigned access rights to Farm 2.
•User 3 is assigned access rights to Farm 1 and Farm 2.
•In addition, User 1 is also assigned access rights to Farm 3, which is in an entirely different group.

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Figure 19: Assigning Farms to Groups
4.2 Activating the Account
NOTE It is not required to physically connect the Communicator 2.0 to controllers to activate the account.
This step can be done at a later time.
1. Install the unit and connect the Communicator 2.0 to a computer screen and keyboard
(Connecting the Communicator 2.0 to a Peripheral Device, page 11).
2. Apply power to the Communicator 2. The following screen appears:
3. Define the parameters:
oLanguage: Chose the language from the drop down list.
oGive your farm a name.
oChoose the farm type, Poultry or Pig.
oBaud Rate and Com Port: If required, edit these settings.