Munters Communicator 2.0 User manual

Installation and User Manual
Communicator 2.0 for Trio
Communication System
Ag/MIS/UmEn-2774-07/20 Rev 1.9
P/N: 116801
Communicator
2.0
for Trio

© Munters AB, 2020 Trio 2
Communicator 2.0 for Trio
Manual for use and maintenance
Document Revision: 1.9, 12/2023
Software Ver: 1.0.0.7
This manual for use and maintenance is an integral part of the apparatus together with the
attached technical documentation.
This document is destined for the user of the apparatus: it may not be reproduced in whole
or in part, committed to computer memory as a file or delivered to third parties without the
prior authorization of the assembler of the system.
Munters reserves the right to effect modifications to the apparatus in accordance with
technical and legal developments.

© Munters AB, 2020 Trio 3
Index
chapter page
1INTRODUCTION ................................................................................................................... 5
1.1 Disclaimer................................................................................................................ 5
1.2 Introduction ............................................................................................................ 5
1.3 Notes ....................................................................................................................... 5
2INTRODUCTION TO THE COMMUNICATOR 2.0............................................................. 6
3HARDWARE INSTALLATION............................................................................................. 7
3.1 Precautions ..............................................................................................................7
3.2 Communicator 2.0 Ports.........................................................................................7
3.3 Interior..................................................................................................................... 8
3.4 Mounting the Communicator 2.0.......................................................................... 9
3.5 Grounding ..............................................................................................................10
3.6 Connecting the Communicator 2.0 to the Internet .............................................11
3.7 Connecting the Communicator 2.0 to a Phone Line............................................11
3.8 Attaching the Antenna ..........................................................................................11
3.9 Connecting the Communicator 2.0 to a Peripheral Device ................................ 12
3.10 Connecting the T-Box to External Devices.......................................................... 12
3.11 Setting Up a Communicator 2.0 / Trio LAN ........................................................ 13
3.12 Enabling SMS Messages ....................................................................................... 15
3.13 Testing the Battery................................................................................................ 15
4SPECIFICATIONS ................................................................................................................16
5FUNCTIONALITY................................................................................................................. 17
5.1 Farm Settings ........................................................................................................ 17
5.2 Alarms ....................................................................................................................18
5.2.1 Editing the Settings.......................................................................................... 19
5.2.2 Adding Contacts ............................................................................................... 21
5.2.3 Alarm and Events History.............................................................................. 23
5.2.4 Digital Inputs..................................................................................................... 23
5.2.5 Disable Alarms ................................................................................................. 25
5.2.6 Clear Alarms...................................................................................................... 25
5.3 Responding to Alarms.......................................................................................... 25
5.3.1 Responding to an Audio Message............................................................... 25
5.3.1.1 Receiving the Message................................................................ 26
5.3.1.2 Responding to the Alarm Message ............................................ 26
5.3.2 Responding to a Text Message .................................................................... 27

© Munters AB, 2020 Trio 4
5.3.2.1 Resetting the Siren ....................................................................... 27
5.3.2.2 Resetting the Alarm ..................................................................... 27
5.3.2.3 Acknowledging a Message .......................................................... 27
5.4 Testing the Communicator 2.0............................................................................ 28
5.5 Additional Functions............................................................................................ 28
5.5.1 Software Upgrade ........................................................................................... 28
5.5.2 Battery Status................................................................................................... 29
5.5.3 Controllers Connectivity................................................................................30
5.5.4 About Tab / Technical Support..................................................................... 31
6DIAGNOSTICS .................................................................................................................... 32
7APPENDIX A: CHANGING THE BATTERY ...................................................................... 33
8APPENDIX B: IT SETUP...................................................................................................... 35
8.1 IT Setup ................................................................................................................. 35
8.2 LAN Cable Information ........................................................................................ 36
8.2.1 Wire/Optical Ethernet Infrastructure Basics........................................... 36
8.2.2 Trio Connectivity: 100/1000 GBPS Ethernet Switch ............................. 36
8.3 Typical Setups ........................................................................................................37
9WARRANTY ....................................................................................................................... 40

© Munters AB, 2020 Trio 5
1Introduction
1.1 Disclaimer
Munters reserves the right to make alterations to specifications, quantities, dimensions etc.
for production or other reasons, subsequent to publication. The information contained
herein has been prepared by qualified experts within Munters. While we believe the
information is accurate and complete, we make no warranty or representation for any
particular purposes. The information is offered in good faith and with the understanding
that any use of the units or accessories in breach of the directions and warnings in this
document is at the sole discretion and risk of the user.
1.2 Introduction
Congratulations on your excellent choice of purchasing a Trio Communicator 2.0!
In order to realize the full benefit from this product it is important that it is installed,
commissioned and operated correctly. Before installation or using the Communicator 2.0,
this manual should be studied carefully. It is also recommended that it is kept safely for
future reference. The manual is intended as a reference for installation, commissioning and
day-to-day operation of Munters equipment.
1.3 Notes
Date of release: October 2018
Munters cannot guarantee to inform users about the changes or to distribute new manuals
to them.
All rights reserved. No part of this manual may be reproduced in any manner whatsoever
without the expressed written permission of Munters. The contents of this manual are
subject to change without notice.

© Munters AB, 2020 Trio 6
2Introduction to the Communicator
2.0
Communicator 2.0 provides complete access to your Munters Trio controllers, with alarms
and events sent directly to your mobile device, PC, or tablet. From one computer, tablet, or
smartphone, you can manage an entire network.
•Web and Cloud-based access to controllers
oMultiple, simultaneous users have network access
•Multiple communication pathways:
oBuilt-in internet and telephone connectivity
oCellular modem enables wireless communication
•Plug ins:
oCell modem according to the user's region (3G Worldwide, 4G US, 4G
Worldwide)
oLine modem
NOTE Voice functions require a line modem.
•Supports Munters' Web Application and Smart Phone Application
•Programmable alarms
oText messages sent in a variety of languages
oAlarms and data in real time
•Test functions ensure the Communicator 2.0 works as required

© Munters AB, 2020 Trio 7
3Hardware Installation
This document details how to install Munters' Communicator 2.0 unit. Installation can
include the following:
•Precautions
•Communicator 2.0 Ports
•Interior
•Mounting the Communicator 2.0
•Grounding
•Connecting the Communicator 2.0 to the Internet
•Connecting the Communicator 2.0 to a Phone Line
•Attaching the Antenna
•Connecting the Communicator 2.0 to a Peripheral Device
•Connecting the T-Box to External Devices
•Setting Up a Communicator 2.0 / Trio LAN
•Enabling SMS Messages
•Testing the Battery
NOTE: After installing the unit, check the Diagnostics (page 32) to make sure that
everything is working as required.
3.1 Precautions
Observe the following precautions when using your unit.
•Keep the Communicator 2.0 as far as possible from heavy contactor boxes and
other sources of electrical interference.
•Do not connect communication wire shields, which go from one house to another
at both ends. Connect them at one end only. Connection at both ends can cause
ground loop currents to flow, which reduce reliability.
•The COM connection for communications is not the shield wire. The COM, RX and
TX wires must connect to each other at all controllers.
3.2 Communicator 2.0 Ports
Figure 1: External Ports

© Munters AB, 2020 Trio 8
Table 1: Ports Description
Number Description Number Description
1 Antenna mounting port (refer
to Attaching the Antenna, page
11
8 25 pin connector (Not in use)
2 SIM card (internal cell modem)
(refer to Enabling SMS
Messages, page 15)
9 12 VDC
3 HDMI port (computer screen)
(refer to Connecting the
Communicator 2.0 to a
Peripheral Device, page 12)
10 Audio out (external speaker)
4 USB ports (mouse, KBD) (refer
to Connecting the
Communicator 2.0 to a
Peripheral Device, page 12)
11 Internet line port(refer to
Connecting the Communicator 2.0
to the Internet, page 11)
5 LAN ports 12 Phone line port (refer to
Connecting the Communicator 2.0
to a Phone Line, 11)
6 Grounding (refer to Grounding,
page 10)
13 Power cord
7 Battery disconnection switch
3.3 Interior
Figure 2: Components

© Munters AB, 2020 Trio 9
Table 2: Component Description
Number Description Notes
1 Power Supply
2 Battery (refer to Appendix A: Changing the Battery,
page 33)
3 LED Board
4 Line Modem Card This card is under
the LED board
5 Not used
6 Board
7 Cell Modem
8 SSD Card
9
Main CPU
3.4 Mounting the Communicator 2.0
Figure 3: Dimensions (mm)
•Mount the unit using the four supplied screws.

© Munters AB, 2020 Trio 10
Figure 4: Mounting
3.5 Grounding
•Connect the ground cable to the dedicated ground terminal.
Figure 5: Grounding Schematic
CAUTION The Communicator 2.0 must be grounded at all times!