Muratec MFX-2570 Service manual

Administrator’s Guide
Plain-paper digital Fax/Copier/Printer/Scanner
Please read this guide before operating this machine.
After you finish reading this guide, keep it handy for easy reference.

1
2
3
4
Chapter 1 Using Common Functions
Chapter 2 Management
Chapter 3 Maintenance
Chapter 4 Troubleshooting

ii Contents
Contents
How to Read This Manual ...........................................................................................v
Symbols....................................................................................................................... v
Key Descriptions .......................................................................................................vi
Screens.......................................................................................................................vi
Chapter 1 Using Common Functions
Entering Characters ..................................................................................................1-2
Overview of the Character Entry Screen...............................................................1-2
Entering Characters ...............................................................................................1-2
Entering Symbols / Special Characters .................................................................1-3
Deleting / Inserting Characters..............................................................................1-6
Editing the Soft Keys.................................................................................................1-8
Editing the My MFP Shortcuts .............................................................................1-11
Using My Jobs ...........................................................................................................1-14
Registering /Editing My jobs ................................................................................1-14
Deleting My jobs....................................................................................................1-18
Printing My Jobs List ...........................................................................................1-19
Executing My jobs .................................................................................................1-21
Checking the Machine Information.....................................................................1-22
List of Entries............................................................................................................1-24
Paper Settings ...........................................................................................................1-27
Setting the Bypass Paper......................................................................................1-27
List of Paper Settings............................................................................................1-28
Specifying Default Settings ...................................................................................1-30
Setting Example....................................................................................................1-30
List of Default Settings.........................................................................................1-31
Outputting Lists .......................................................................................................1-35
Printing the Device Settings List.........................................................................1-35
Printing the User Usage Management List ........................................................1-36
Printing the Root Certificate List.........................................................................1-38
List of Lists............................................................................................................1-39
Using Personal Settings..........................................................................................1-40
Specifying Personal Settings ................................................................................1-40
Using Personal Settings........................................................................................1-43
Logging In / Logging Out........................................................................................1-44
Logging In..............................................................................................................1-44
Logging Out...........................................................................................................1-46

Contents iii
1
Chapter 2 Management
List of Machine Management Settings..................................................................2-2
Setting Security Codes..............................................................................................2-4
Setting the Administrator Password......................................................................2-4
Setting the Protect Passcode ..................................................................................2-7
Closed Communication ...........................................................................................2-10
Setting Closed Transmission ................................................................................2-10
Setting Closed Reception ......................................................................................2-11
Setting Passcode Polling .......................................................................................2-12
Setting the Passcode .............................................................................................2-14
Communication and Range of Passcodes .............................................................2-15
Setting ID Check Transmission ............................................................................2-17
Confirming the Destination Before Transmission............................................2-19
Setting the Destination Confirmation Function..................................................2-19
Setting the Confirmation Dial Functions ............................................................2-20
Prohibiting Transmission to Multiple Destinations ........................................2-23
Security Reception...................................................................................................2-24
Activating the PIN mask.........................................................................................2-26
Function Protect Settings ......................................................................................2-28
Setting Function Protection..................................................................................2-29
Using Function Protection....................................................................................2-31
Setting Mode Protection.........................................................................................2-33
Setting User Authentication ..................................................................................2-35
Setting the Authentication Method......................................................................2-35
Managing User Access/Cost Accounting .............................................................2-38
Setting the Currency Unit ....................................................................................2-38
Specifying the Charge Settings ............................................................................2-40
Erasing the Accounting Data ...............................................................................2-42
Specifying the Network Settings..........................................................................2-43
Specifying the TCP/IP Settings ............................................................................2-46
Registering LDAP Servers....................................................................................2-57
Specifying the Archive Settings............................................................................2-69
Setting an E-mail Gateway ..................................................................................2-73
Setting the Automatic Logout Time .....................................................................2-76
Mirroring the Machine Settings ...........................................................................2-78
Mirroring Methods ................................................................................................2-78
Importing / Exporting Using USB Memory.........................................................2-79
Directly Copying Via the Network .......................................................................2-84

iv Contents
Chapter 3 Maintenance
Cleaning the Outside of the Machine ....................................................................3-2
Cleaning the Control Panel......................................................................................3-3
Cleaning the Scanning Area ....................................................................................3-4
Cleaning the Automatic Document Feeder (ADF).................................................3-4
Cleaning the Scanning Area...................................................................................3-7
Chapter 4 Troubleshooting
Error Messages ...........................................................................................................4-2
Communication Errors ...........................................................................................4-2
Error Messages Displayed on the Screen ..............................................................4-8
Troubleshooting........................................................................................................4-11
The machine does not operate ..............................................................................4-11
Image Quality Problems .......................................................................................4-12
Cannot Transmit Faxes ........................................................................................4-15
Cannot Receive Faxes ...........................................................................................4-16
Cannot Scan ..........................................................................................................4-16
Cannot Print..........................................................................................................4-18
Cannot Connect to the Network...........................................................................4-19
Cannot Install........................................................................................................4-20
OfficeBridge Troubleshooting ...............................................................................4-21
Browser Settings ...................................................................................................4-23
When a Power Failure Occurs ...............................................................................4-26
Main Unit Operation.............................................................................................4-26
Memory Backups...................................................................................................4-26
Erased Document Notification .............................................................................4-27

How to Read This Manual v
1
How to Read This Manual
Symbols
In this manual, the following symbols are used with the items where important
operational and safety information must be observed.
Symbol Meaning
Warning
Describes warnings to protect yourself and others from serious or potentially
fatal injury if you handle the machine incorrectly. For safe operation, please
follow instructions carefully.
Caution
Notes a caution to protect yourself and others from personal injury or damage
to properties if you handle the machine incorrectly. For safe operation, please
follow instructions carefully.
IMPORTANT
Describes important conditions or restrictions you should carefully observe to
avoid problems caused by incorrect operations.
Note
Describes reference information and additional notes for operation.

vi How to Read This Manual
Key Descriptions
In this manual, the operating keys are described as follows:
The key names on the control panel are shown in < >, and the key names on the touch
panel are in [ ].
Keys on the control panel

Enclosed in < >, for example, <Job Confirm. Fax Cancel>.
Touch panel keys

Enclosed in [ ], for example, [Contrast].
Screens
This manual uses the screens of the MFX-2550 standard model, unless otherwise stated.
The screens you see may differ, depending on the options installed.

Chapter 1
Using Common Functions
Entering Characters ..................................................................................................1-2
Overview of the Character Entry Screen...............................................................1-2
Entering Characters ...............................................................................................1-2
Entering Symbols / Special Characters .................................................................1-3
Deleting / Inserting Characters..............................................................................1-6
Editing the Soft Keys.................................................................................................1-8
Editing the My MFP Shortcuts .............................................................................1-11
Using My Jobs ...........................................................................................................1-14
Registering /Editing My jobs ................................................................................1-14
Deleting My jobs....................................................................................................1-18
Printing My Jobs List ...........................................................................................1-19
Executing My jobs .................................................................................................1-21
Checking the Machine Information.....................................................................1-22
List of Entries............................................................................................................1-24
Paper Settings ...........................................................................................................1-27
Setting the Bypass Paper......................................................................................1-27
List of Paper Settings............................................................................................1-28
Specifying Default Settings ...................................................................................1-30
Setting Example....................................................................................................1-30
List of Default Settings.........................................................................................1-31
Outputting Lists .......................................................................................................1-35
Printing the Device Settings List.........................................................................1-35
Printing the User Usage Management List ........................................................1-36
Printing the Root Certificate List.........................................................................1-38
List of Lists............................................................................................................1-39
Using Personal Settings..........................................................................................1-40
Specifying Personal Settings ................................................................................1-40
Using Personal Settings........................................................................................1-43
Logging In / Logging Out........................................................................................1-44
Logging In..............................................................................................................1-44
Logging Out...........................................................................................................1-46

1-2 Entering Characters
Entering Characters
Refer to this section when entering characters for sender names or names for address
book destinations, etc.
Overview of the Character Entry Screen
Entering Characters
Select the character to enter from the character panel.
1
To enter upper case characters, press [Upper].•
To enter lower case characters, press [Lower].•
Mode selection keys
They change the type of
characters that are be-
ing entered.
Return key
Press this to insert a line
break while entering text in
cover page or e-mail text.
Number of entered charac-
ters /Number of characters
that can be entered
This displays the number of
characters that can be entered
and the number of characters
entered so far.
[.com] button
You can register up to 10 do-
main name extensions for your
convenience. (See page 1-4.)
Cursor keys
They move the character entry
position.
Delete
Press this to delete characters.
Edit window
This displays the
entered charac-
ters.

Entering Characters 1-3
1
Using Common Functions
Entering Symbols / Special Characters
Entering Symbols / Special Characters

Press [Symbol].
1
Select the symbol, and press [Enter].
2
You can enter “@”, “_”, “.”, and “.com” from the character entry screen.
Entering Numbers

Numbers can be entered using the numeric keys or from the character entry screen.

1-4 Entering Characters
Entering Spaces

Press [Space] while entering characters.
Entering “.com”
You can press the [.com] button when entering e-mail addresses, etc. to easily enter
domain names. You can also register the parts other than the domain name in advance to
easily enter frequently used strings.
Note
For details on registering domain names, refer to Chapter 7, “Registering Other
Settings” in the Scanner and Fax Guide.
Enter the e-mail address.
1
Press [.com].
2

Entering Characters 1-5
1
Using Common Functions
Select the domain name you want to enter.
3
The selected domain name is entered.
The domain name selection screen is not displayed if no domain names are registered.

1-6 Entering Characters
Deleting / Inserting Characters
To delete a character, use the cursor buttons to move the cursor to the character you want
to delete, and then press [Delete].
And to insert a character, use the cursor buttons to move the cursor to the insert position
and enter the character.
Deleting Characters

Use the cursor buttons to move the cursor to the position of the character you
1
want to delete.
Press [
2
Delete].
The last entered character can be deleted by just pressing [Delete].

Entering Characters 1-7
1
Using Common Functions
Inserting Characters

Use the cursor buttons to move the cursor to the right of the position you want
1
to insert the characters.
Enter the characters.
2
The characters will be inserted before the cursor.

1-8 Editing the Soft Keys
Editing the Soft Keys
Up to five advanced functions of each mode can be displayed on the ready screen. By
assigning frequently used functions, you can use them from the ready screen.
Example of the copy ready screen
Ready Screen Functions that Can Be Assigned
Copy screen Doc.Type, Contrast, Card Copy, Zoom, Sort, DuplexCopy, Doc.Size, Bypass,
Combine, Next Doc., ScanTag
Scanner screen Resolution, Contrast, Doc.Type, Color, File Name, Zoom, Scan Size, Next
Doc., Duplex Scan, Color Adjust, Broadcast, Batch Scan, File Format,
Speed-Dial, Attachment, Mail Address, e-mail Subject, Mail History,
Category, Comments, TWAIN Box, Scan Path, Hold Time, Stamp
*1*2
Fax screen Resolution, Contrast, Broadcast, Redial, Mail History, Monitor, Seed-Dial,
AutoDist., Group Tx, Auto Rx, SecurityRx, TTI, Cover Page, Tx Report,
File Format, Delayed Tx, Scan Size, Next Doc.,Polling, F-Polling, Polling
Doc., F-Code Tx, F-Code Doc., Closed Tx, ID Check, Memory Tx, Dialing
Options, Mail Address, e-mail Subject, Batch Tx, CheckMail , E Gateway,
DuplexScan
*1
, Stamp
*1*2
MFX-2570 only.*1
Only when the “Scan Confirmation Stamp option” is attached.*2
Note
Underlined values are the default settings specified at the time of shipment.
Soft Key

Editing the Soft Keys 1-9
1
Using Common Functions
Press <Setting>.
1
Press [Register].
2
Press [Soft Key].
3
4
Select the ready screen you want to set.

1-10 Editing the Soft Keys
Select the soft key you want to edit.
5
Select the function you want to display as a soft key, and press [Enter].
6
To continue to specify other soft keys, repeat the procedure from step 5.

Editing the My MFP Shortcuts 1-11
1
Using Common Functions
Editing the My MFP Shortcuts
You can change the shortcut keys on the screen displayed when <My MFP> is pressed.
The following functions can be assigned:
• Copy
• Scan
• Fax
• Print
• Scan to e-mail
• Scan to PC Folder
• Scan to Box
• Scan to USB Memory
• Scan to FTP Server
• Scan to Print
• Share Rx Box
• Rx Box
• Tx Box
• Security Print
• Shared Box
• User Box
• PC Folder to Print
• USB Memory to Print
• Register
• Paper Settings
• Default Settings
• Management
• List
• Personal Settings
• Sound Settings
• Language
• ScanTag (Scan)
Note
Underlined values are the default settings specified at the time of shipment.
My MFP
shortcuts

1-12 Editing the My MFP Shortcuts
Editing from the Settings Screen
Press <Setting>.
1
Press [Register].
2
Press [My MFP Shortcut].
3
4
Select the shortcut button you want to change.
Select the screen you want to register in the shortcut button, and press [Enter].
5
To continue to specify other shortcut buttons, repeat the procedure from step 4.

Editing the My MFP Shortcuts 1-13
1
Using Common Functions
Editing From the My MFP Screen

Press <My MFP>.
1
Press [Add/Edit].
2
The remaining procedure is the same as steps 4 to 5 in
3
“Editing from the
Settings Screen”. (See page 1-12.)