MuxLab 500811 User manual

© MuxLab Inc. 94-000821-A SE-000821-A
8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5
Tel: [phone] Fax: [phone]
Toll Free (North America): [phone]
E-mail: [e-mail] URL: www.muxlab.com
Specifications
MuxLab ProDigital Network Controller
CPU
Intel Z3735F
Memory
2GB DDR3
BIOS
AMI BIOS
Video
Resolution up to 1920 x 1080, ( HDMI or VGA monitor)
Keyboard and Mouse
USB keyboard & mouse optional
Peripherals
• USB 2.0 ports (3x)
• Micro SD slot (1x)
• Network interface port (1x)
Operating System
Ubuntu 14.04 LTS
Matrix Switching Time
3 seconds (maximum)
Operating Temperature
5 ºC to 40 ºC
Dimensions
4.52 x 4.52 x 1.4 inch (115 x 115 x 35 mm)
Weight
1.1 lb (0.5 kg)
Accessories Included
External Power Adaptor
Regulatory
FCC, CE, RoHS, WEEE
Order Information
500811 ProDigital Network Controller
Please download the complete 500811 ProDigital Network Controller
product manual from the MuxLab web site (at www.muxlab.com).
500811 ProDigital Network Controller
Quick Installation Guide
Overview
The MuxLab ProDigital Network Controller (500811) is a Linux-based PC that allows users to
control hub-installed MuxLab products via an Ethernet Web interface.
When installed on a local area network (LAN), the MuxLab Network Controller will scan the LAN
for connected MuxLab products allowing the user to auto-discover, configure and control these
products through an Ethernet Web interface. A third party API is also supported.
Applications
Application is for control of the MuxLab video over IP product line. The controller can be used to
implement a virtual matrix over IP.
Installation
1. Connect the Ethernet port of the controller to the Ethernet switch and then apply power to the
unit (the Ethernet port should be connected before applying power). The unit will auto-start,
there is no need to press the power button.
2. During the power-up sequence the LED will initially transition from red to blue and requires
approximately an additional 60 seconds for the unit to complete this cycle.
3. With the use of a computer and a browser, connect to the controller web page.
The default IP address is: 192.168.168.50
The computer will need to be on the same local IP network.
If the unit is configured in DHCP mode, then the IP address will be assigned by the
DHCP/network server. Check with an IT administrator for available IP addresses.
4. The next and final step is to setup and configure the ProDigital Network Controller via the
controller web interface. In order to accomplish this, navigate to the MuxLab web site (at
www.muxlab.com) and download the 500811 ProDigital Network Controller product
manual. The manual will provide the necessary instructions to complete the remaining
system setup and configuration.

© MuxLab Inc. 2015
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions in regard to
the installation of the ProDigital Network controller.
Also, please download and read the latest 500811 ProDigital Network Controller product manual from
the MuxLab web site.
Symptom
Probable
Cause
Possible
Solution
No power LED
No power to the unit
Verify that the power supply is connected to the
unit, and if the AC adaptor is connected to the
power source.
Red power LED
Unit is off
Boot failure
or unit was shutdown
Press the power button to turn on the unit.
The power LED should change from red to blue
after a short period and will then complete the
power-up sequence within approximately 60 sec.
Unable to connect to
web page
Bad network cable
or wrong IP address
The controller and host computer need to be in the
same local IP network to be able to communicate.
Unable to connect to
web page
Unknown IP address
Connect a keyboard and monitor to the controller.
Press enter on the keyboard and check the
controller IP address displayed on the monitor.
If IP address is not shown, then make sure the
Ethernet cable is good and properly connected,
and then reboot the unit by cycling the AC
power.
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-
5228 (toll-free in North America) or ([phone] (International).